> LiveOps > Social Customer Service: The Pivotal Driver of the Social Enterprise
 

Social Customer Service: The Pivotal Driver of the Social Enterprise

White Paper Published By: LiveOps
LiveOps
Published:  Jun 29, 2012
Type:  White Paper
Length:  12 pages

While Customer Service and Contact Centers have always been important to a business' ability to handle customer questions, resolve problems and deal with issues, the adoption of social media by Customer Service positions them as the unique driver of the Social Enterprise.



Tags : 
marketing, liveops, customer service, enterprise, business, social customer service, digital, online customer service