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Service and Support as a Strategic Imperative

White Paper Published By: LogMeIn
LogMeIn
Published:  Feb 06, 2013
Type:  White Paper
Length:  3 pages

Customer service has evolved from a reactive activity viewed largely as a cost center-based tactical necessity, to a proactive management task that can in many ways set a company apart from the competition. 



Tags : 
service, support, strategic imperative, communicate, support desk, business impact, customer service, business technology