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Five Tips for Improving Customer Experience

White Paper Published By: LogMeIn
LogMeIn
Published:  Mar 19, 2015
Type:  White Paper
Length:  4 pages

Within today’s competitive environment, where customers are more empowered than ever, organizations are looking to differentiate themselves from the competition and reduce customer churn through improvements in customer satisfaction. A recent Forrester survey found that 86% of decision-makers rank their customers’ experience as one of the top strategic priorities, and that 68% want to be customer service leaders in their industry.



Tags : 
customer experience, customer satisfaction, support desk, customer care, customer support