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Published By: Cisco EMEA     Published Date: Mar 14, 2018
What if defenders could see the future? If they knew an attack was coming, they could stop it, or at least mitigate its impact and help ensure what they need to protect most is safe. The fact is, defenders can see what’s on the horizon. Many clues are out there—and obvious. For years, Cisco has been warning defenders about escalating cybercriminal activity around the globe. In this, our latest annual cybersecurity report, we present data and analysis from Cisco threat researchers and several of our technology partners about attacker behavior observed over the past 12 to 18 months.
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Cisco EMEA
Published By: Cisco EMEA     Published Date: Dec 11, 2018
Miercom was engaged by Cisco Systems to independently configure, operate and assess aspects of campus-scale, wireless and wired network infrastructures from Cisco and Huawei Technolgies. Our evaluation found that, where Cisco and Huawei both offer all the comparable components for building a campus-wide, wireless and wired, network infrastructure, test after test found that the Cisco package offers certain positive advantages that Huawei does not. Cisco showcased superior performance against the Hauwei wireless solution with a highly developed resource management, hardware, software and security platform to provide the most optimized, trustworthy system to ever customer. To find out more download this whitepaper today.
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Cisco EMEA
Published By: Akamai Technologies     Published Date: May 05, 2017
Apps are taking over -- app usage represents more than 85% of total device time. But the app space is extremely competitive, and 20% of downloaded apps are opened just once. So, how do you separate your app from the pack? Performance is a key way. Download this infographic to learn how to overcome the complexity of app environments to deliver fast, engaging app experiences that count.
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app, app experience, app environment, consumer engagement
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: May 05, 2017
Security and performance were once considered separate issues requiring very different solutions. But now that malicious hackers have discovered new and better ways to affect both aspects of a website, you need solutions that can plug security holes while enhancing frontend performance. How is that possible? In this report, we explore browser-based solutions that can beef up security and enhance end-user performance in one stroke. This report examines several techniques for dealing with third party content issues in the browser, including HSTS, iframe, and prefetch. It also dives into service workers and browser-based scripts that provide many security and performance options. Download it now and learn how you can jointly improve security and increase performance.
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cyber security, security, web linking, performance
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: May 05, 2017
Searching for a Cloud Security Provider can be confusing. Many providers appear the same at first glance: similar metrics, similar promises. The fact is, the information you need to make a real comparison requires asking questions and probing for details that cloud services vendors don’t always volunteer. Use this list to be sure you’ve covered the essential elements for choosing the right cloud security provider to protect your organization from malicious cyberattacks.
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cloud security, cyberattacks, cloud service, security
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: May 05, 2017
Web application and DDoS attacks hit enterprises without warning or reason. Most Distributed Denial of Service (DDoS) attacks require little skill to launch with attackers can simply rent resources from DDoS-for-hire sites at a low cost.. In comparison, DDoS attacks typically result in: • Operational disruption • Loss of confidential data • Lost user productivity • Reputational harm • Damage to partner and customer relations • Lost revenue Depending on your industry, that could add up to tens of thousands of dollars in damage – and in some cases it could be millions. Only 2% of organizations said their web applications had not been compromised in the past 12 months – 98% said they had.
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ddos, technical support, data security, application security
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: Nov 10, 2017
Ponemon Institute surveyed 569 individuals in IT security who are familiar with credential stuffing and are responsible for the security of their companies’ Internet properties. The survey identified key stats about credential stuffing, including the costs organizations incur to prevent damage, and the financial consequences when attackers succeed. According to respondents, these attacks cause costly application downtime, loss of customers, and involvement of IT security that can result in a cost of millions of dollars. The survey highlights the challenges in identifying who is accessing their websites using stolen credentials, as well as the difficulty in preventing and remediating these attacks.
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poneman, credential stuffing, it security, damage mitigation, research report
    
Akamai Technologies
Published By: Zendesk     Published Date: Jun 29, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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Zendesk
Published By: Zendesk     Published Date: Dec 03, 2018
Customer service metrics help us track how well we perform in our primary customer service mission—achieving and maintaining high customer satisfaction. To achieve this mission, we need data to understand our operations and the customer experience. Fortunately, lots of data is available these days. All the metrics for measuring this data are valuable, but which ones do we rely on to effectively measure our success and guarantee that we’re making smart business decisions? Which metrics make the difference when it comes to ensuring customer satisfaction? We’ve created this guide to help your business find those answers.
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Zendesk
Published By: Workplace by Facebook     Published Date: Sep 27, 2018
Gen Y isn’t known for fading into the background. But despite their desire to stand out, today’s young people are equally adept at working together. These Gen Yers will make up 35% of the global workforce by 2020, and their expectation of a collaborative workplace will help to define the future of work. Download this info-graphic now to learn how Workplace by Facebook are using collaboration to fuel innovation and growth in 4 simple steps.
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collaboration software, collaboration portal, business communication, workforce management, project management, team work
    
Workplace by Facebook
Published By: Workplace by Facebook     Published Date: Dec 21, 2018
Gen Y isn’t known for fading into the background. But despite their desire to stand out, today’s young people are equally adept at working together. These Gen Yers will make up 35% of the global workforce by 2020, and their expectation of a collaborative workplace will help to define the future of work. Download this info-graphic now to learn how Workplace by Facebook are using collaboration to fuel innovation and growth in 4 simple steps.
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Workplace by Facebook
Published By: Workplace by Facebook     Published Date: Jun 20, 2019
Valet Living is an amenity services company that supports the multifamily housing industry in over 40 states across the US. From in-home services such as cleaning, package delivery, laundry and pet care, to maintenance and grounds keeping work around apartment communities. Valet Living wanted to address the difficulties that arise when working with a dispersed and unconnected workforce. Since the implementation of Workplace by Facebook, Valet Living have seen great internal results such as: • 20% increase in employee retention • 50% increase in filling vacancies with internal candidates • Thousands of dispersed workers connecting by sharing tips, goals and inspirations via team groups Download this case study to find out more about the amazing results.
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Workplace by Facebook
Published By: Dell EMC     Published Date: Sep 12, 2016
Cloud computing is transforming IT in terms of how services are delivered, how infrastructure is deployed and managed, and how IT organizations structure themselves. For the purposes of this study, Forrester is defining a cloud solution as having three major characteristics: “self-service access, full automation of processes and policies, and metering and tracking of usage.”1 It then becomes a question of whether you manage your cloud(s) yourself, outsource it, or use a hybrid combination of private and public cloud resources.
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Dell EMC
Published By: Dell EMC     Published Date: Sep 12, 2016
Your business has tiers of applications and data. The protection needs of those application and data across a spectrum—starting with basic low cost daily backup, and ranging up to zero data loss with zero downtime. Along the spectrum, compliance requirements must also be met.
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Dell EMC
Published By: Hewlett Packard Enterprise     Published Date: Aug 07, 2017
As businesses move toward a digital transformation, they must carefully consider locality of their compute or their unique right mix.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Aug 07, 2017
To be successful in the Idea Economy, it’s imperative for businesses to participate and capitalize quickly. How quickly IT can experiment, learn, test, tune, and turn ideas into value matters more than ever.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Aug 07, 2017
Deliver unmatched agility and efficiency for hybrid cloud
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Aug 07, 2017
Power and protect business-critical apps with cloudlike agility
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Aug 07, 2017
Helping you navigate the technology jungle
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Aug 07, 2017
Enterprises are at different points in their digital transformation, and IDC recommends working with partners that have strong capabilities in helping assess where enterprises reside in the transformational process. These partners also may have the ability to move the business along that transformational journey
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Aug 07, 2017
Bridging traditional IT with the Idea Economy
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Aug 07, 2017
Customer benefits of migrating to HPE Synergy from Cisco UCS infrastructure
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Aug 07, 2017
The data architecture powering the HPE SimpliVity hyperconverged infrastructure
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Aug 07, 2017
Digital transformation (DX) — a technology-based business strategy — is an essential mandate for businesses to thrive in a digital economy.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Aug 07, 2017
Leaders must ask themselves these tough questions
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Hewlett Packard Enterprise
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