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Published By: IBM     Published Date: Aug 05, 2015
Banks have always benefited from customer information based on account activity and segmentation. With the advent of big data technologies, banks can understand their customers in greater depth and predict their needs by analyzing all available customer information.
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digital banking, big data, ibm, customer information, account activity, segmentation, value proposition, customer behavior
    
IBM
Published By: SugarCRM     Published Date: Jul 29, 2015
Today’s customer is more educated and connected than ever before. With seemingly endless choices, and unfettered access to information from peers and other sources – standing out in the market is harder than ever. And lowering prices is not always a winning strategy. So, how can you attract and retain more customers in this new world of business? By focusing on creating extraordinary customer experiences. Learn more in this informative eBook.
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b2b success, customer retention, customer experience, information access
    
SugarCRM
Published By: XO Communications     Published Date: Jul 22, 2015
Download this white paper to learn six reasons why XO UCaaS is the right hosted solution for your business: - Lower your 'total cost of ownership' - Business continuity assurance - Eliminates obsolescence - Always the right size - Focus your IT team on business performance - Empower a fully distributed and mobile workforce
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xo ucaas, unified communications, hosted service provider, it management, mobile workforce
    
XO Communications
Published By: Cornerstone OnDemand     Published Date: Jul 16, 2015
Did you know that without a talent management strategy, a company with 2,000 employees is losing almost $2 million every year in preventable turnover alone? The new eBook, Why Your Nonexistent Talent Management Strategy is Costing You Money – And How to Fix It, shares the alarming hidden costs of managing employees “the way you've always done it.” If your organisation is still relying on manual processes to save money, this eBook will show you what you may be leaving on the table and steps you can take today to turn that around. You'll learn how a better talent management strategy can help your company achieve: • a 15% increase in earnings • more than 2x the median revenue per employee • 41% lower turnover rate among high performers
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management strategy, talent management, performance, turnover, benefit
    
Cornerstone OnDemand
Published By: IBM     Published Date: Jul 07, 2015
Users expect quick, consistent access to their business-critical data and applications around the clock. That’s why outages, whether they are planned or unplanned, can negatively affect revenue, consumer trust and your reputation.
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big data, mobility, compute-intensive apps, virtualization, cloud computing, scalable infrastructure, reliability, data management
    
IBM
Published By: Clicktale     Published Date: Jul 06, 2015
Learn why new designs trends aren't always better for engaging visitors. Discover how visitors actually interact with websites, sometimes contrary to what you think. Leverage psychological insights to increase engagement.
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website design, user experience, user interface, digital customer experience, website elements, website layouts, web design, web page design, user engagement, a/b testing, manufacturing
    
Clicktale
Published By: Cisco     Published Date: Jun 10, 2015
As demands for “right here, right now” information sharing continue to rise, today's organizations are taking a hard look at their branch and remote locations, where performance and service enablement have always been a primary indicator of companywide productivity.
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wifi, wireless, technology, network, 802.11, wan, design
    
Cisco
Published By: CA Technologies     Published Date: Jun 04, 2015
There has been growing buzz about DevOps. DevOps is a methodology that unites the often separate functions of software development (Dev) and production and operations (Ops) into a single, integrated, and continuous process. DevOps is about breaking down the barriers between Dev and Ops. It leverages people, processes, and technology to stimulate collaboration and innovation across the entire software development and release process. Dev and Ops should always be part of an integrated process, but that’s not always as easy as it sounds. You may be stuck in what we call “Dysfunction Junction.” Read this eBooklet to learn about the pitfalls of DevOps, how you can avoid them, and how to get started on your DevOps journey.
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CA Technologies
Published By: CA Technologies     Published Date: Jun 04, 2015
Dev and Ops should always be part of an integrated process, but that’s not always as easy as it sounds. You may be stuck in what we call “Dysfunction Junction.” Read this eBooklet to learn about the pitfalls of DevOps, how you can avoid them, and how to get started on your DevOps journey.
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CA Technologies
Published By: Cisco     Published Date: Jun 03, 2015
As demands for “right here, right now” information sharing continue to rise, today's organizations are taking a hard look at their branch and remote locations, where performance and service enablement have always been a primary indicator of companywide productivity. In this episode, the TechWiseTV team takes a dive deep into the innovations and opportunities made possible by Cisco's new 4000 family of Integrated Services Routers. Learn how the architecture and new features that make up this exciting addition to Cisco's router portfolio are bringing more exciting new levels of integration, performance, and productivity to the branch office than ever before.
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cisco, techwise, routers, wan, productivity, performance
    
Cisco
Published By: ServiceNow     Published Date: May 21, 2015
The IT department has traditionally been the central nervous system of a company—the brain that powers the entire organization. IT has always been in control of software and systems, and responsible for keeping those systems and associated processes consistent, steady and reliable. But times are changing for IT.
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servicenow, next-gen, itsm, saas, cloud generation, it management
    
ServiceNow
Published By: ServiceNow     Published Date: May 21, 2015
The Internet has created radical changes in our personal lives. We now live in a “consumerized” online world where we shop for products and services with a few taps on a smartphone. Social media gives us a global forum where anyone can speak their mind. We see news as it unfolds, watch videos on YouTube, stream music from Spotify, and make friends on Facebook. We expect the web to be automated, on demand, and always on – delivering instant gratification no matter where we are.
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consumerized, spotify, facebook, smartphone, purchase orders, it management
    
ServiceNow
Published By: Ceros     Published Date: May 15, 2015
Fashion brands have always led the pack in terms of marketing innovations. In this interactive guide, see how top brands like Chanel, Burberry, and Nasty Gal are using content marketing to improve customer engagement.
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content marketing, fashion marketing, top fashion brands, marketing trends, interactive content, customer engagement, digital engagement, digital marketing
    
Ceros
Published By: Ceros     Published Date: May 15, 2015
With the boom in content marketing, many top brands have equipped themselves to tell great stories, but they’re not always prepared to publish content in a systematic way. This eBook, an interactive Ceros experience, explains how to turn your brand into a digital publishing powerhouse following best practices from top media publishers.
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brand newsroom, content marketing, brand storytelling, interactive content, digital publishing, content creation
    
Ceros
Published By: Skillsoft     Published Date: Apr 23, 2015
In this paper, Judith Leary-Joyce explains why it is important to always be on the lookout for new talent, while also building existing employees’ CVs. From recruitment to development to retention and succession planning, Judith explains just how important learning is to every stage of the talent management lifecycle. So get reading quickly because the talent pipeline never stops moving.
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talent recruitment and development, talent management lifecycle, retention of employees, skillsoft
    
Skillsoft
Published By: SAS     Published Date: Apr 21, 2015
Because mobile devices are highly valued and always present, they bring a unique complexity that is not associated with email, digital or other channels of engagement.
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SAS
Published By: SAS     Published Date: Apr 16, 2015
Few advances in technology have impacted how we do business as broadly and profoundly as mobile. Mobile devices are creating new opportunities for organizations to engage with their customers, but the bigger reasons to focus on mobile relate to how mobile is changing how people behave. For marketers, the opportunities lie beyond the simple lure of mobile as just another channel to engage with customers. Because mobile devices are highly valued and always present, they bring a unique complexity that is not associated with email, digital or other channels of engagement.
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SAS
Published By: SAS     Published Date: Apr 16, 2015
Former Intel CEO Andy Grove once coined the phrase, “Technology happens.” As true as Grove’s pat aphorism has become, it’s not always good news. Twenty years ago, no one ever got fired for buying IBM. In the heyday of customer relationship management (CRM), companies bought first and asked questions later. Nowadays, executives are being enlightened by the promise of big data technologies and the role data plays in the fact-based enterprise. Leaders in business and IT alike are waking up to the reality that – despite the hype around platforms and processing speeds – their companies have failed to established sustained processes and skills around data.
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SAS
Published By: IBM     Published Date: Apr 07, 2015
You may be considering the move to a SaaS model for several reasons: it's cheaper, easier, more flexible. But then reality sets in. You can't afford to move to SaaS right away. Many of your apps are too mission-critical to trust SaaS at this point, and security restrictions and company guidelines will not allow you to use SaaS for many apps. However, for some apps, it's not an issue, and that number continues to grow. So how do you reconcile? Enter stage left-- Hybrid APM. With the ability to pick and choose between SaaS or on-premises monitoring for your different applications and components, wherever they reside, your troubles are alleviated and the shift towards SaaS can be seamless.
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ibm, saas, mission-critical, security, apps, growth, apm, cloud, monitoring, tco, business technology
    
IBM
Published By: Symantec     Published Date: Apr 02, 2015
Trust and consumer confidence is the foundation upon which the Internet has been built. Leading commerce and financial services companies worldwide have long used Secure Socket Layer and Transport Layer Security (SSL/TLS) technologies to secure customer communications and transactions. But with the rise of Web 2.0 and social networking, people are spending more time online and logged in, and they are communicating much more than just their credit card numbers. Unfortunately, Web security practices have not always kept pace with these changes. Many organizations use the SSL/TLS protocol to encrypt the authentication process when users log in to a website, but do not encrypt subsequent pages during the user’s session. This practice is risky because it leaves website visitors vulnerable to malicious online attacks, and can result in millions of users being unknowingly exposed to threats simply by visiting a trusted website. This white paper discusses the imperative need for Always On S
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secure socket layer, transport layer security, secure customer communications, web security, online attacks, always on ssl
    
Symantec
Published By: CDW-Trend Micro     Published Date: Mar 26, 2015
In today’s ‘always on, always connected’ world where sensitive data is almost certain to be stored electronically, organizations can no longer afford to operate without some form of Endpoint Protection. The costs related to network downtime or stolen data resulting from malicious attacks significantly outweighs that of maintaining an up to date solution. Although the unified nature of Endpoint Protection has made extensive security functionality easier to manage, selecting the right products can be a difficult task. This whitepaper aims to explain how the core functionality of Enterprise Protection suites have developed, what to look for in a solution, and which technologies will need to be considered in the future. In today’s business environment, it is no longer a question of whether to invest in Endpoint Protection, but a question of which solution is right for your organization.
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endpoint security, data security, endpoint protection, enterprise protection, technology, networking, it management
    
CDW-Trend Micro
Published By: Epicor     Published Date: Mar 19, 2015
By utilizing an ERP solution that is available as on-premise or cloud-based, your organization can leverage choice for agile response in today’s rapidly changing business environment. What this means for today’s businesses: • The ability to deploy ERP on-premise, in the cloud, or in any combination • Greater adaptability in fluid, dynamic, and always evolving value networks • Faster deployment of solutions, faster upgrades of implemented solutions, staying current with technological advances • Enhanced support of business growth; improved ability to scale up or out to meet emerging opportunities and minimize risk • Powerful yet intuitive tools for easy configuration to specific business needs Flexible deployment, much of it cloud-based, will be the hallmark of ERP systems in the immediate and near future.
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erp deployment, cloud-based erp systems, it operations, commercial reach, it management, enterprise applications
    
Epicor
Published By: Polycom     Published Date: Mar 13, 2015
Collaboration across the healthcare team has always been important. What’s different today? You can collaborate over video anywhere anytime to education, delivery care or get things done! Education, It’s a good thing, right? But education to prevent unnecessary re-hospitalizations is a great thing. Patients with chronic disease may find themselves in the hospital on Monday, released to go home a few days later, just to find themselves back in the Emergency room the following Monday creating an expensive cycle of declining health. Collaborative video education is breaking this cycle helping healthcare teams and patients better manage disease through community and home based education.
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health problems, social care, readmission, hospital, video solutions, telehealth, improving costs, aging population, economic status, data management
    
Polycom
Published By: Rocket Fuel     Published Date: Mar 04, 2015
Remember back in the day when digital advertising was simple to understand? Like popping open the hood of a 1972 Ford, all the parts were simple and visible, and how they fit together was intuitive. It made sense. Now? Piecing together the modern digital advertising ecosystem is like trying to assemble a spaceship in your living room. But as Rocket Fuel Director of Artificial Intelligence Michael Benisch explains in our latest whitepaper, using advanced systems to buy media programmatically doesn't have to be overwhelming. Michael will take you "under the hood" of programmatic buying and walk you through the process of how and why a consumer sees the ads they see. Download the whitepaper and pop open the hood before choosing a programmatic partner.
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programmatic, programmatic partner, digital advertising, programmatic advertising, online advertising, ad platform, digital marketing, ad network, media buying, real-time bidding, digital media buys, big data, artificial intelligence, programmatic media buying, always-on marketing, dsp, big data marketing, optimize advertising performance, fixed-price bid models, marketing roi
    
Rocket Fuel
Published By: LifeLock     Published Date: Mar 02, 2015
Today’s workers and consumers conduct more transactions online and through mobile devices than ever before. Their always-connected lifestyles free them to work and play as they like, but may increase the risk of identity fraud.
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LifeLock
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