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Published By: IBM     Published Date: Jul 25, 2012
IBM PureSystems offers highly integrated solutions that can help you deploy and tune applications for cloud architectures with ease. Read the research report to take a deeper look at PureFlex Systems within the PureSystems family and learn how PureFlex Systems can help you streamline management and accelerate client time-to-value with a new integrated and modular system/subsystem.
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technology, cloud computing, cloud architecture, storage, management, storage management, ibm puresystems, ibm, business technology
    
IBM
Published By: IBM     Published Date: Oct 01, 2012
Exceptional employee web experience streamlines process, improves productivity
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case study, intranet, web experience, employee experience, business technology
    
IBM
Published By: IBM     Published Date: Nov 08, 2012
This ESG white paper outlines the Virtualization Maturity Model, how virtualization can decrease costs, its impact on storage, and what challenges comes with it.
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server virtualization, ibm stormwize, v7000, ibm stormwize, server, data management, business technology
    
IBM
Published By: IBM     Published Date: Feb 21, 2013
Disclosure management tools ave transformed the so called ‘Last Mile’ of finance, turning a haphazard, time consuming and error-prone process into a much more streamlined, timely and controlled endeavor.
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disclosure management, finance, statutory, reporting, process management, documents
    
IBM
Published By: IBM     Published Date: May 20, 2013
Exceptional employee web experience streamlines process, improves productivity
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ibm, next-generation, intranet, experience, improves, productivity, streamlines
    
IBM
Published By: IBM     Published Date: Apr 24, 2012
Progressive retailers have shifted to integrated store lifecycle (SLM) systems enabled by Integrated Workplace Management System (IWMS) to provide a seamless integration of all phases of the entire real estate lifecycle process from market planning; through site selection, store design and construction; to day-to-day operations such as lease administration and facility management.
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ibm, lease, lifecycle management, retail, real estate
    
IBM
Published By: IBM     Published Date: Jun 07, 2012
You need a single view of the customer, inventory orders and shipments everywhere - across all channels, from order initiation through to fulfillment, including returns. So you know exactly what you need, where you need it and when. Access the perfect order briefcase to learn how you can achieve.
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commerce, ibm, inventory, customer, cross channel, sales, business technology
    
IBM
Published By: IBM     Published Date: Oct 10, 2013
Like many financial institutions today, the full-service Swedish bank featured in this case study has responded to changing customer needs, evolving from its original founding more than 100 years ago. As a result, the bank has realized remarkable success. Of course, along with that success have come significant challenges. New business growth, plus the rise in Internet and mobile banking, intensified the bank’s need for continuous availability of its IT infrastructure. IBM Resiliency Consulting Services helped the bank strengthen and streamline its environment. In the case study, you can read how teaming with IBM helped the bank meet recovery point and recovery time objectives; mitigate risk; and provide the flexibility to meet business demands without added IT expense.
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ibm, resiliency consulting, ibm, full-service swedish bank, hyperswap, optimizing risk management, risk management, bank optimization, management capabilities, swedish banks, resiliency consulting, consulting solution
    
IBM
Published By: IBM     Published Date: Oct 10, 2013
With IBM Network Connectivity Managed Services, you can control costs, improve performance and streamline operations with feature-rich services that are designed to help build and proactively manage your enterprise WAN.
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ibm, network connectivity, managed services, manage connectivity, improve performaces, reduce business costs, streamline operations, proactively manage, network services, ibm network, networking
    
IBM
Published By: IBM     Published Date: Oct 10, 2013
Virtualization is one of the most highly demanded of all IT projects this decade because it enables enterprises to reduce capex and opex costs and at the same time increase business efficiency and agility. However, implementing, supporting, and managing virtualization can often be difficult tasks, especially as deployments increase in scale and complexity and impact more areas of the datacenter. These more complex infrastructures often require highly skilled engineers with in-depth business knowledge and systems management capabilities. Projects such as infrastructure optimization and automation initiatives for self-service provisioning are key because they enable enterprises to streamline business processes and utilize cloud strategies and mobility solutions. IDC shows how partnering with experts who can implement, optimize, support, and manage virtualized environments may be the right course of action. By utilizing partners, enterprises will be able to avoid some of the potential pit
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virtual environment, business initiatives, maximize initiatives, datacenter, complex infrastructure, business efficiency, business agility, deployments, automation initiatives, cloud strategies, mobility solutions
    
IBM
Published By: IBM     Published Date: Oct 10, 2013
The IBM mobility solution helped PHS Group improve productivity by five percent, streamline operations and speed cash collections rates while significantly decreasing paper and printer systems costs. PHS Group plc (PHS) provides workplace maintenance and cleaning services to more than 250,000 business customers in 300,000 locations in the United Kingdom and Ireland.
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phs group, service capabilities, mobility solutions, ibm, united kingdom, improve productivity, streamline operations, cash collections, paper and printing, workplace maintenance, ireland, business customers, business productivity, printing systems, services
    
IBM
Published By: IBM     Published Date: Oct 10, 2013
e IBM journey toward unified communications for mobile and social collaboration. Many of today's innovations are driven by the consumer marketplace, and the workplace is no exception. As consumers, we are very familiar with new ways for people to find each other, keepin touch, share ideas and be mobile, getting information from many place. As employees, we would like to apply these consumer capabilities to our work - seamlessly and on a global basis - to make us more productive and effective with business colleagues, clients and business partners. This white paper discusses IBMs infrastructure transformation over the first 12 years, summary value proposition, and volution in supporting mobile devices and BYOD.
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collaboration, infrastructure, mobile, social, communication system, unification, mobile collaboration, social collaboration, byod, ibm, bring your own device, infrastructure, infrastructure transformation, summary value proposition, mobile devices, business technology
    
IBM
Published By: IBM     Published Date: Oct 17, 2013
ROI: The Value of Deployment Automation explains how a deployment automation framework can streamline release operations and increase business agility. The document describes the benefits of Deployment Automation. In addition, the whitepaper contains a formula for calculating the ROI of a Deployment Automation solution.
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ibm, roi, deployment automation, deployment, automation, roi, automation framework, visibility, deployment frequency, application configuration, application release, business technology
    
IBM
Published By: IBM     Published Date: Nov 05, 2013
We live in an era in which customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Your operations must be seamless, because individuals enjoy an interconnected and ubiquitous experience. And your operations must be insightful, because every personal and professional interaction is targeted and relevant. A Smarter Process approach helps you to reinvent business operations in the era of the customer.
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business operations, business process management, bpm, process automation, healthcare, smarter process, life sciences, health plan, payer claims management, compliance management
    
IBM
Published By: IBM     Published Date: Nov 22, 2013
Learn how your business can improve its customer service by providing a seamless multichannel experience across all channels.
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ibm, ibm enterprise marketing management, emm, ebusiness, ecommerce, customer, customer experience, customer behavior, marketing, online, offline, integraton, channel, multichannel
    
IBM
Published By: IBM     Published Date: Feb 25, 2014
Used to manage fleet-wide operations for non-nuclear power generation and heavy manufacturing environments, learn how IBM Maximo for Nuclear Power can streamline and simplify processes as it applies a consistent and rigorous approach to operational management.
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ibm, energy, utilities, nuclear power, nuclear energy, asset performance, safety, compliance, cost reductions, plant operations, operational management
    
IBM
Published By: IBM     Published Date: Mar 13, 2014
Learn how your business can improve its customer service by providing a seamless multichannel experience across all channels.
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ibm, ibm enterprise marketing management, emm, ebusiness, ecommerce, customer, customer experience, customer behavior, marketing, online, offline, integraton, channel, multichannel, internet marketing, customer experience/engagement, mobile marketing, social media marketing, branding
    
IBM
Published By: IBM     Published Date: Apr 18, 2014
Analyst Report to show the benefits of the new IBM X6 in the banking industry.
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ibm, ibm x6, infrastructure, frost and sullivan, computing, computing platform, banking, flexibility, steamlining, integration, automation, business intelligence, it management
    
IBM
Published By: IBM     Published Date: Jul 07, 2014
"Organizations have always looked for better ways to reach, communicate and engage seamlessly with customers, vendors, suppliers and employees. More often than not, this entails jumping from device to device in the course of a single interaction and orgnaiztaions look for consistency in delivery of contents across touchpoints. Learn how IBM’s portfolio enables leading organizations to provide a framework to build and maintain multichannel digital experiences that put them ahead of the competition"
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ibm, omni-channel, digital, leading, digital experience, multichannel, business technology
    
IBM
Published By: IBM     Published Date: Jul 07, 2014
To drive e-commerce sales, Performance Bicycle (PB) wanted to harness its employees’ cycling knowledge to attract and inspire customers. How could it deliver this knowledge to customers in an engaging way? PB created an interactive Learning Center seamlessly linked to its e-commerce site – enabling knowledgeable employees to share their tips, tricks and expertise with customers and visitors.The Learning Center attracted a 300 percent traffic increase by its fourth month online. By leading inspired visitors to the e-commerce site, the Center boosts conversion by up to 20 percent, driving sales.
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ibm, case study, e-commerce, performance bike, interactive, learning center, conversion
    
IBM
Published By: IBM     Published Date: Jul 30, 2014
With IBM MobileFirst and IBM’s Smarter Process, you can redesign how you deliver services and support more streamlined business processes. Therefore, you can help enable your customers to have a more superior mobile experience.
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ibm, mobilefirst, mobile, smarter process, business process, mobile technologies, it management
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
While the store remains the cornerstone of the shopping experience, our survey of more than 26,000 customers across a range of grocery and non-grocery retail categories, reveals that today’s empowered consumers are increasingly comfortable purchasing through multiple retail channels. The much discussed trend of "Showrooming," threatens to fragment hard-earned customer loyalty. Retailers can convert the threat to opportunity by making their customers "sticky" through a seamless omni-channel approach that provides consistency, convenience and a superior shopping experience across every consumer touch point.
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ibm, retail, transactions, relationships, shopper, store, retail channels
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
How customer-centric transformation can lead to deeper relationships, increased revenue and streamlined operations. Though the global economy is still sluggishly shaking off the effects of the near meltdown in 2008 and the ongoing sovereign debt crisis, banks in both the emerging and developed economies have as opportunity to manage enormous capital growth and wealth creation. But to regain customer confidence and earn their slice of the increasingly competitive market, banks must transform themselves. They must jettison decades-old, product-oriented operating models and become fully client-centric.
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ibm, banking, customer centric, revenue, customer confidence, competitive market
    
IBM
Published By: IBM     Published Date: Oct 01, 2014
Salesforce.com is an industry leading cloud CRM solution which helps organizations streamline and effectively manage sales processes, customers and opportunities. The effectiveness of these initiatives can be improved dramatically by providing Salesforce with a 3600 view of the Customer to overcome the limitation of fragmented data that Salesforce currently relies on. This paper discusses how InfoSphere capabilities can be used to create comprehensive and accurate 3600 views of your customers from internal and external sources. This data is integrated seamlessly within Salesforce.com to help your sales teams get a complete view of the customer to help find the right contacts, allocate resources efficiently and identify new opportunities. This helps your sales teams be more efficient, effective and ultimately improve your win rate and drive more revenue.
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salesforce, crm solution, data integration, data management
    
IBM
Published By: IBM     Published Date: Oct 06, 2014
IBM has worked for years with retailers to help them develop a complete Omni-channel Commerce solution that integrates various channels and provides a foundation that helps enable the seamless experience that consumers are looking for. Due to this joint effort, IBM provides the only Commerce Solution that can truly support a unique and personalized buying experience for consumers that incorporates marketing, selling, fulfillment, and returns across all physical and digital channels. This paper describes the best practices needed to enable a store to meet the cross-channel expectations of the customer and the ever-increasing order volumes of Omni-channel fulfillment.
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omni-channel commerce, store enablement, channel integration
    
IBM
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