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Published By: ServiceNow     Published Date: Jan 03, 2017
The scope and value that modern IT service delivery provides a business is increasing dramatically, according to a new research reportfrom Enterprise Management Associates (EMA). And yet in some organizations legacy ITSM systems contribute significantly to reduced credibility for IT departments who fail to integrate with and support important business concerns. This lack of modern IT service delivery creates multiple issues for the enterprise, including: Increasing divergence of IT and business performance Rising costs due to service delivery complexity Inability to measure and protect a business from potential risks Informed by extensive research and two compelling deployment narratives, this report examines what EMA calls “next-generation ITSM” and its contributions toward optimizing changing IT and business requirements. EMA contrasts these advances with the risks of staying with legacy ITSM models and then evaluates and itemizes the risks of “doing nothing” by allowing legacy ITS
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management
    
ServiceNow
Published By: BAE Systems     Published Date: Jan 06, 2016
For most financial institutions, it’s no longer a question of ‘if’ but ‘when’ they’ll be attacked.. If you’re like most financial institutions, you have controls that identify breaches, but need proper procedures that’ll enable you to recover from such an event. In this presentation at the CUNA Technology Council Conference, Tom Neclerio, BAE Systems’ VP of Cyber Consulting Services, discusses the current threats across the financial marketplace and explores strategies for implementing a successful incident response program as outlined in the FFIEC’s cyber resilience guidance.
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bae systems, applied intelligence, cyber security, cyber resilience, incident response, financial institution, data breach, cyber attack, ffiec, compliance, regulations, security challenges, regulatory compliance, cyber professional services, risk assessment, vulnerability, penetration testing, crimeware, phishing, critical infrastructure
    
BAE Systems
Published By: IBM     Published Date: May 05, 2016
Join this webinar to get a deep dive into the Customer Experience in Retail and to hear how retailers are performing across multiple dimensions. See the results from the Customer Experience Index Survey, assessing more than 550 retailers in 23 countries. The Customer Experience Index Survey findings: - Explore how retailers are creating differentiated brand experiences for their customers across channels - Provide a benchmark for your brand experience in terms of capability, coverage and compliance. - Assess your aptitude for responding with relevance and speed to the priorities that matter most to your customers
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ibm, retail, customer experience, customer experience survey
    
IBM
Published By: IBM     Published Date: Feb 01, 2017
Self assessment whitepaper allows retailers to determine where they are on the path to omnichannel.
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ibm, omnichannel, commerce, b2c, b2c ecommerce, business technology
    
IBM
Published By: HotSchedules     Published Date: Jan 17, 2019
When was the last time you really assessed your inventory management process? Inefficient inventory processes are a time-suck and can also drive up your food costs — but it doesn’t have to be that way. In recent years, great strides have been made in restaurant management technology—specifically when it comes to inventory. This infographic will examine how restaurant operating platforms can save managers time, cut food waste costs, and create opportunities to drive your bottom line margin in more effective ways.
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HotSchedules
Published By: Oracle     Published Date: Mar 01, 2019
Are you Cloud-Confident? Take five minutes and find out how you compare with your peers. Recent research conducted by Longitude looked at how companies are using cloud, and where it is delivering the greatest benefits. We've benchmarked some of the results in this short assessment tool. Are you ahead of the curve, or do you need to catch up?
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Oracle
Published By: Datastax     Published Date: Nov 07, 2017
Customer experience is no longer a nice-to-have-it's a necessity. According to Forrester, 8 out of every 10 companues aspires to be great at customer experience but only 1 in 5 are actually achieving that. When was the last time you assessed how your company is addressing its customer experience initiatives? We live in the "age of everything", where every person object, and program is communicating 24-7-365. It's become cliche to say that the Internet has revolutionized our world, and that's because it has. Customer experience at the enterprise level means turning your company into a friend and/or colleague of the customer - transforming the relationship via deep knowledge of the customer: not just what they've done but what they're doing now. This eBook explores the hard questions you need to be asking yourself and your company in order to get started on or to accelerate your customer experience journey. Are you ready? Read to find out.
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Datastax
Published By: Datastax     Published Date: Jun 20, 2019
A Gartner survey found that 80% of respondents using public cloud are using more than one cloud service provider. This report assesses the shift to multicloud architecture, challenges being faced by data and analytics leaders, and the growing need for database management technology that enables integration of data across multiple clouds.
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Datastax
Published By: Group M_IBM Q1'18     Published Date: Feb 15, 2018
See how you can turn data into actionable insights with predictive analytics. Take our brief assessment to learn which analytical capabilities will enable you to find the greatest value in your data and make confident, accurate business decisions.
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analytics assessment, business decisions, predictive analytics, analytics
    
Group M_IBM Q1'18
Published By: Group M_IBM Q1'18     Published Date: Feb 15, 2018
Hamilton County used text analytics to assess different types of teacher training against subsequent student progress and performance.
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graduation rates, student progress, text analytics
    
Group M_IBM Q1'18
Published By: IBM     Published Date: May 22, 2018
An overview of testing in talent acquisition and four specific guidelines for assessment practitioners evaluating new selection methods.
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human resources, talent management
    
IBM
Published By: Pindrop Security     Published Date: Mar 21, 2018
One of the largest retail banks in the U.S. sought to improve customer satisfaction in the call center by eliminating time-consuming processes. Limited by a nonspeech- enabled IVR, the bank was constrained to outdated authentication options, such as PIN numbers and knowledge-based authentication (KBA) questions. Long enrollment processes and authentication challenges were driving call handle times up, causing significant customer frustration. The bank turned to Pindrop for help. Using Pindrop’s multi-factor authentication solutions, the bank confidently moved authentication away from costly agent-based KBA questions to passively authenticating callers within the IVR. This not only reduced call handle times but also improved customer account protection, by assessing every caller for risk before enrollment and authentication.
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Pindrop Security
Published By: Oracle HCM Cloud     Published Date: May 25, 2017
"According to recent research, a third of all organizations are likely to upgrade their core HR solution within the next three years. Is your organization one of them? Are you prepared for the changeover? Get this list of questions to ask your team, with answers that help assess if you are ready for an HCM Cloud solution."
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Oracle HCM Cloud
Published By: VMware Citrix     Published Date: Jan 23, 2018
This IDC MarketScape includes vendors that create and sell software in the client virtualization space, with a focus on centralized virtual desktops, distributed virtual desktops, and virtual user session (VUS) software. Vendors that only offer user state virtualization and/or software products that support virtual client computing deployments but not one of the aforementioned products will not be included in the IDC MarketScape graphic or profiles. This is because these types of solutions address a specific or niche need in the market but do not, by themselves, provide a complete software solution that an end customer can purchase on a standalone basis or in addition to a Microsoft Server version.
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idc, marketscape, vendors, software, desktops, vus, virtual user session, vmware
    
VMware Citrix
Published By: NAVEX Global     Published Date: May 13, 2014
A four step third party risk assessment provides understanding on where to focus energy and develop a plan.
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third party risk, compliance, risk management
    
NAVEX Global
Published By: NAVEX Global     Published Date: Mar 18, 2015
In this whitepaper, industry expert Michael Volkov, CEO of The Volkov Law Group, LLC, shares key questions no business can afford to overlook when evaluating and selecting vendor risk management solutions.
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NAVEX Global
Published By: Active Power     Published Date: Aug 30, 2011
This paper provides an analysis of the reliability of Active Power's flywheel-based UPS system vs. a battery-based double-conversion UPS system.
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flywheel, ups, double conversion, batteries, ups, reliability, backup power, backup power supply, battery backup, flywheel ups, green backup power, green power, uninterruptible power supply, critical power systems, ups backup power, ups power supply, storage, business technology, data center
    
Active Power
Published By: Flexential     Published Date: Jul 17, 2019
By 2020, there will be 50 billion devices producing 600Zb of data, driving enterprises to assess their IT infrastructures to keep pace with unprecedented data processing demands. Is your business ready to handle this data explosion? In this on-demand webinar, you’ll hear Tim Parker, Vice President of Network Services at Flexential, and Craig Matsumoto, Senior Analyst of Data Center Services at 451 Research, discuss the evolution of data – and how enterprises are processing and creating it. Download now to hear Parker and Matsumoto examine how edge computing solutions are meeting the latency demands of an increasingly digitized world.
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Flexential
Published By: Qualys     Published Date: Jun 02, 2015
In this guide, Qualys describes internal risks to IT security and three best practices to control incorrect configurations. Critical components to this include automation of assessments and prioritization of risks. By using the automation technology in Qualys Policy Compliance, organizations can ensure the safety of sensitive data and IT while meeting mandates for compliance.
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security gap, automated configuration assessment, it security, compliance
    
Qualys
Published By: BMC ESM     Published Date: Nov 05, 2009
Realizing its existing processes and tools were inadequate, labor intensive and error-prone, Morgan Stanley began looking for a new application deployment solution in early 2007. While not required in the initial assessment, Morgan Stanley also hoped to find a tool that would also provide capabilities such as hardware and operating system provisioning.
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bmc esm, deployment, morgan stanley, hardware, operating system, management, application automation, operations manager, bladelogic, deploy application, application release manager
    
BMC ESM
Published By: BMC ESM     Published Date: Nov 09, 2009
Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis, and positions BMC in the Leaders' Quadrant. Read the report
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bmc esm, magic quadrant, consolidation, eca, event correlation and analysis, business service management, event management, deduplication
    
BMC ESM
Published By: Ariba     Published Date: Dec 02, 2010
This assessment tool will compare your performance with that of over 400 procurement professionals surveyed during August and September.
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ariba, cpo, free assesment tool, procurement, collaborative business commerce, saas
    
Ariba
Published By: Red Hat     Published Date: Apr 19, 2011
Assess and accelerate your cloud viability with Red Hat Cloud Foundations Edition One.
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red hat cloud quickstart, cloud computing
    
Red Hat
Published By: Red Hat     Published Date: Dec 27, 2012
In this paper, Frost & Sullivan examines historical concerns about Linux virtualization, and assess why, when, and how enterprises can safely virtualize their critical Linux workloads. They also review a Linux virtualization that meets needs.
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red hat, linux, workload, virtualization, critical workload, enterprise applications, it environment, data management, business technology, data center
    
Red Hat
Published By: Real Asset Management Inc.     Published Date: Jun 24, 2011
This informative guide highlights valid reasons for considering a fixed asset solution and offers advice and useful tips for each stage throughout the evaluation process.
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fixed asset management solution, ram, evaluation guide, risk analysis assessment, planning, erp, ledger, spreadsheets, legacy system
    
Real Asset Management Inc.
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