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Published By: Cisco     Published Date: Jan 02, 2019
The network is the foundation of robust security, and the critical network security element is the firewall. For that reason, Cisco has been committed to delivering a next-generation firewall that can stop threats at the edge and focus on security efficacy. Those efforts are paying off in substantial momentum, and market observers are taking note. Cisco has been named a leader in the 2018 Gartner Magic Quadrant for Enterprise Network Firewalls. Beginning with our world-class threat-intelligence organization, Talos - the Cisco NGFW stands out from the competition. It goes beyond prevention and gives visibility into potentially malicious file activity across users, hosts, networks, and infrastructure. It saves you time and enables automation using our integrated architecture. No other firewall vendor have the strength and breadth of networking and security capabilities that Cisco offers. Learn More about it by downloading Gartner’s 2018 Magic Quadrant for Enterprise Network Firewalls.
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security, enterprise network, firewall, cisco, gartner, magic quadrant
    
Cisco
Published By: Rubrik EMEA     Published Date: Jan 04, 2019
Rubrik Cloud Data Management is a single, unified software platform to manage your physical, virtual, and cloud data. With Rubrik, enterprises can drastically simplify their data protection processes, automate workflows, and migrate data to the cloud. The results are powerful: faster recoveries, easier management, no forklift upgrades, and hard dollars saved for other projects. Organizations pursuing cloudfirst policies can use Rubrik to archive to the cloud, create cloud DR capabilities, or perform cloud-native backup. And with Rubrik’s Polaris SaaS platform, it has never been easier to unify data across data centers and clouds, simplifying operations and governance. DATA
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Rubrik EMEA
Published By: Zendesk     Published Date: Jan 04, 2019
Seus clientes eles entendem mais de tecnologia do que nunca e preferem a abordagem "faça você mesmo" para resolver seus problemas e responder às suas próprias dúvidas. Anos de pesquisas feitas pelo ICMI confirmaram que os clientes preferem resolver seus problemas por conta própria e usando seus canais favoritos. Além disso, os clientes só procuram interações diretas quando esgotam todas as opções de autoatendimento. Essa informação se baseia em dados da American Express, que descobriu que 48% dos consumidores preferem falar com um representante do atendimento ao cliente para lidar com problemas complexos, mas apenas 16% preferem esse mesmo contato para resolver problemas simples. O objetivo desse documento é simples: queremos ajudá-lo a criar uma base de conhecimento, uma comunidade e um portal do cliente completos. E você pode fazer tudo isso usando a Central de Ajuda do Zendesk Guide.
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Zendesk
Published By: Zendesk     Published Date: Jan 04, 2019
Quando sua empresa começa um novo capítulo, seja mudando de mercado ou lançando novos produtos e recursos, o momento é ótimo para expandir as operações de atendimento ao cliente de maneira inteligente. Sabemos que, se disponível, os clientes preferem usar a base de conhecimento para se ajudarem. Um relatório do Gartner estima que os Diretores de informática podem reduzir os custos com suporte em 25% ou mais quando uma rotina adequada de gestão de conhecimento é implementada. Se você estava esperando o momento certo para mergulhar de cabeça no autoatendimento, este white paper provará que você e seus agentes já fazem tudo o que precisam para oferecer autoatendimento excelente todos os dias.
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Zendesk
Published By: Zendesk     Published Date: Jan 04, 2019
No mercado mundial de softwares de suporte ao cliente, a Zendesk mais uma vez é reconhecida como líder no Quadrante Mágico do Gartner de 2018 para Centros de Relacionamento com Clientes de CRM. Todos os anos, o Gartner realiza uma análise minuciosa dos prestadores de serviços no setor de aplicativos de atendimento e suporte ao cliente. O relatório do Quadrante Mágico do Gartner para Centros de Relacionamento com Clientes de CRM oferece informações valiosas para líderes de empresas em busca de soluções tecnológicas para interagir e engajar seus clientes. Novamente, a Zendesk pode ser encontrada no relatório de 2018 no quadrante Líder, que consideramos um reflexo do sucesso de nossos 125.000 clientes, incluindo empresas como Airbnb, Tesco e a Universidade do Tennessee. O ano passado incluiu um número de marcos significativos para nós, incluindo o lançamento de recursos de inteligência artificial aprimorados para autoatendimento, com uma taxa de execução que ultrapassou US$ 500 milhões
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Zendesk
Published By: Dell EMC & Intel     Published Date: Dec 12, 2018
IT Transformation is a concept that resonates with companies even more now than it did 12 months ago. It sounds like another current term, “digital transformation.” But in fact, effective digital transformation doesn’t happen without IT Transformation. A company that undergoes IT infrastructure transformation no longer has to rely on rigid, manual, siloed, legacy technologies. It sees a boost in IT operational speed, efficiency, scale, and cost effectiveness—tasks are automated, processes streamlined, and resources are freed up. Those IT-level improvements fuel a larger-scale digital transformation, allowing the company to thrive in today’s digital economy. It is able to out-innovate, out-think, and out-pace its competitors—ultimately becoming the disruptor, not the disrupted.
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Dell EMC & Intel
Published By: Dell EMC & Intel     Published Date: Dec 12, 2018
IT Transformation is a concept that resonates with companies even more now than it did 12 months ago. Although not synonymous with digital transformation, the two concepts are fundamentally linked together, as effective digital transformation cannot happen without IT Transformation. A company that transforms its IT infrastructure no longer has to rely on rigid, manual, siloed, legacy technologies. It sees a boost in IT operational speed, efficiency, scale, and cost effectiveness—tasks are automated, processes streamlined, and resources are freed up. Those IT-level improvements fuel a larger-scale digital transformation, allowing the company to thrive in today’s digital economy. It is able to out-innovate, out-think, and out-pace its competitors—ultimately becoming the disruptor, not the disrupted.
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Dell EMC & Intel
Published By: Dell EMC & Intel     Published Date: Dec 12, 2018
IT-Transformation ist ein Konzept, das heute noch stärker als vor 12 Monaten bei Unternehmen angekommen ist. Es klingt wie ein anderes aktuelles Schlagwort: „digitale Transformation“. Tatsächlich kann eine effektive digitale Transformation nicht ohne IT-Transformation erfolgen. Ein Unternehmen, das seine IT-Infrastruktur transformiert, ist nicht mehr von starren, manuellen, isolierten LegacyTechnologien abhängig. Es verzeichnet eine Steigerung der IT-Betriebsgeschwindigkeit, Effizienz, Skalierbarkeit und Wirtschaftlichkeit: Aufgaben werden automatisiert, Prozesse rationalisiert und Ressourcen freigesetzt. Diese ITVerbesserungen unterstützen eine umfangreichere digitale Transformation, mit der das Unternehmen in der heutigen digitalen Wirtschaft bestehen kann. Es übertrifft seine Mitbewerber in Sachen Innovation, Vordenken und Geschwindigkeit und wird letztendlich selbst Disruptor statt Leidtragender.
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Dell EMC & Intel
Published By: Dell EMC & Intel     Published Date: Dec 12, 2018
IT-Transformation ist ein Konzept, das heute noch stärker als vor 12 Monaten bei Unternehmen angekommen ist. Obwohl es nicht gleichbedeutend mit digitaler Transformation ist, sind die beiden Konzepte grundlegend miteinander verknüpft, da eine effektive digitale Transformation nicht ohne IT-Transformation erfolgen kann. Ein Unternehmen, das seine IT-Infrastruktur transformiert, ist nicht mehr von starren, manuellen, isolierten LegacyTechnologien abhängig. Es verzeichnet eine Steigerung der IT-Betriebsgeschwindigkeit, Effizienz, Skalierbarkeit und Wirtschaftlichkeit: Aufgaben werden automatisiert, Prozesse rationalisiert und Ressourcen freigesetzt. Diese ITVerbesserungen unterstützen eine umfangreichere digitale Transformation, mit der das Unternehmen in der heutigen digitalen Wirtschaft bestehen kann. Es übertrifft seine Mitbewerber in Sachen Innovation, Vordenken und Geschwindigkeit und wird letztendlich selbst Disruptor statt Leidtragender.
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Dell EMC & Intel
Published By: Dell EMC & Intel     Published Date: Dec 12, 2018
La transformation de l’IT est un concept qui trouve un meilleur écho auprès des entreprises qu’il y a 12 mois. Il ressemble fortement à un autre terme actuel, la « transformation numérique. ». Mais en réalité, la transformation de l’IT est indispensable à une transformation numérique efficace. Une entreprise qui transforme son infrastructure IT se libère de la dépendance vis-à-vis de ses technologies héritées cloisonnées en silos, rigides et manuelles. Elle peut constater un gain significatif en matière de vitesse opérationnelle IT, d’efficacité, d’évolutivité et de rentabilité. Les tâches sont automatisées, les processus rationalisés et de nombreuses ressources sont libérées. Ces améliorations au niveau IT alimentent une transformation numérique à plus grande échelle et permettent à l’entreprise de prospérer dans l’économie numérique d’aujourd’hui. L’entreprise transformée est capable d’innover, de progresser et de s’adapter plus rapidement que ses concurrents : elle devient actrice
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Dell EMC & Intel
Published By: Dell EMC & Intel     Published Date: Dec 12, 2018
La transformation de l’IT est un concept qui trouve un meilleur écho auprès des entreprises qu’il y a 12 mois. Bien que ce ne soit pas un synonyme direct de la transformation numérique, ces deux concepts sont fondamentalement liés, dans la mesure où une transformation numérique efficace est indissociable d’une transformation de l’IT. Une entreprise qui transforme son infrastructure IT se libère de la dépendance vis-à-vis de ses technologies héritées, cloisonnées en silos, rigides et manuelles. Elle peut constater un gain significatif en matière de vitesse opérationnelle IT, d’efficacité, d’évolutivité et de rentabilité. Les tâches sont automatisées, les processus rationalisés et de nombreuses ressources sont libérées. Ces améliorations au niveau IT alimentent une transformation numérique à plus grande échelle et permettent à l’entreprise de prospérer dans l’économie numérique d’aujourd’hui. L’entreprise transformée est capable d’innover, de progresser et de s’adapter plus rapidement q
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Dell EMC & Intel
Published By: Dell EMC Storage     Published Date: Dec 18, 2018
IT-Transformation ist ein Konzept, das heute noch stärker als vor 12 Monaten bei Unternehmen angekommen ist. Es klingt wie ein anderes aktuelles Schlagwort: „digitale Transformation“. Tatsächlich kann eine effektive digitale Transformation nicht ohne IT-Transformation erfolgen. Ein Unternehmen, das seine IT-Infrastruktur transformiert, ist nicht mehr von starren, manuellen, isolierten Legacy-Technologien abhängig. Es verzeichnet eine Steigerung der IT-Betriebsgeschwindigkeit, Effizienz, Skalierbarkeit und Wirtschaftlichkeit: Aufgaben werden automatisiert, Prozesse rationalisiert und Ressourcen freigesetzt. Diese IT-Verbesserungen unterstützen eine umfangreichere digitale Transformation, mit der das Unternehmen in der heutigen digitalen Wirtschaft bestehen kann. Es übertrifft seine Mitbewerber in Sachen Innovation, Vordenken und Geschwindigkeit und wird letztendlich selbst Disruptor statt Leidtragender. Erfahren Sie mehr über Dell Lösungen in Zusammenarbeit mit Intel®.
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Dell EMC Storage
Published By: Dell EMC Storage     Published Date: Dec 18, 2018
IT-Transformation ist ein Konzept, das heute noch stärker als vor 12 Monaten bei Unternehmen angekommen ist. Obwohl es nicht gleichbedeutend mit digitaler Transformation ist, sind die beiden Konzepte grundlegend miteinander verknüpft, da eine effektive digitale Transformation nicht ohne IT-Transformation erfolgen kann. Ein Unternehmen, das seine IT-Infrastruktur transformiert, ist nicht mehr von starren, manuellen, isolierten Legacy-Technologien abhängig. Es verzeichnet eine Steigerung der IT-Betriebsgeschwindigkeit, Effizienz, Skalierbarkeit und Wirtschaftlichkeit: Aufgaben werden automatisiert, Prozesse rationalisiert und Ressourcen freigesetzt. Diese IT-Verbesserungen unterstützen eine umfangreichere digitale Transformation, mit der das Unternehmen in der heutigen digitalen Wirtschaft bestehen kann. Es übertrifft seine Mitbewerber in Sachen Innovation, Vordenken und Geschwindigkeit und wird letztendlich selbst Disruptor statt Leidtragender. Erfahren Sie mehr über Dell Lösungen in Zu
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Dell EMC Storage
Published By: Dell EMC Storage     Published Date: Dec 18, 2018
La transformación de la TI es un concepto que ahora resulta aún más atractivo para las empresas que hace 12 meses. Parece ser similar a otro término actual: “transformación digital”. Pero, en realidad, una transformación digital eficaz no ocurre sin la transformación de la TI. Una empresa que se somete a la transformación de su infraestructura de TI ya no tiene que depender de tecnologías existentes rígidas, manuales y basadas en sistemas aislados. Observa un aumento en la velocidad operacional, la eficiencia, la escala y la rentabilidad de la TI, ya que se automatizan las tareas, se optimizan los procesos y se liberan los recursos. Esas mejoras en el nivel de la TI impulsan una transformación digital de mayor escala, lo que permite que la empresa prospere en la economía digital actual. Puede superar a la competencia en innovación, mentalidad y avances, lo que en última instancia le permitirá convertirse en una empresa innovadora en lugar de sufrir interrupciones. Obtenga más informaci
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Dell EMC Storage
Published By: Dell EMC Storage     Published Date: Dec 18, 2018
La transformación de la TI es un concepto que ahora resulta aún más atractivo para las empresas que hace 12 meses. Aunque este término no es sinónimo de la transformación digital, los dos conceptos están estrechamente vinculados, porque una transformación digital eficaz no puede ocurrir sin la transformación de la TI. Una empresa que transforma su infraestructura de TI ya no tiene que depender de tecnologías existentes rígidas, manuales y en sistemas aislados. Observa un aumento en la velocidad operacional, la eficiencia, la escala y la rentabilidad de la TI, ya que se automatizan las tareas, se optimizan los procesos y se liberan los recursos. Esas mejoras en el nivel de la TI impulsan una transformación digital de mayor escala, lo que permite que la empresa prospere en la economía digital actual. Puede superar a la competencia en innovación, mentalidad y avances, lo que en última instancia le permitirá convertirse en una empresa innovadora en lugar de sufrir interrupciones. Obtenga
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Dell EMC Storage
Published By: Dell EMC Storage     Published Date: Dec 18, 2018
Oggi il concetto di IT Transformation è accolto dalle aziende ancora di più che 12 mesi fa. Sebbene questo termine non sia sinonimo di Digital Transformation, i due concetti sono strettamente legati, poiché una Digital Transformation efficace è impossibile senza l'IT Transformation. Un'azienda che trasforma l'infrastruttura IT non deve più avvalersi di tecnologie rigide, manuali, in silos e legacy. Riscontra un aumento della velocità operativa, dell'efficienza, della scalabilità e della convenienza economica dell'IT: le attività sono automatizzate, i processi sono semplificati e vengono svincolate risorse. Tali miglioramenti a livello di IT alimentano una Digital Transformation su più larga scala, consentendo all'azienda di crescere nell'odierna economia digitale. L'azienda è in grado di superare la concorrenza in termini di innovazione, pensiero e velocità: in ultima analisi, riesce a guidare il cambiamento, anziché subirne gli effetti. Scopri di più sulle soluzioni Dell in collaboraz
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Dell EMC Storage
Published By: Dell EMC Storage     Published Date: Dec 18, 2018
Oggi il concetto di IT Transformation è accolto dalle aziende ancora di più che 12 mesi fa. Somiglia a un altro termine corrente: "Digital Transformation". Ma di fatto, una Digital Transformation efficace è impossibile senza l'IT Transformation. Un'azienda che intraprende la trasformazione dell'infrastruttura IT non deve più avvalersi di tecnologie rigide, manuali, in silos e legacy. Riscontra un aumento della velocità operativa, dell'efficienza, della scalabilità e della convenienza economica dell'IT: le attività sono automatizzate, i processi sono semplificati e vengono svincolate risorse. Tali miglioramenti a livello di IT alimentano una Digital Transformation su più larga scala, consentendo all'azienda di crescere nell'odierna economia digitale. L'azienda è in grado di superare la concorrenza in termini di innovazione, pensiero e velocità: in ultima analisi, riesce a guidare il cambiamento, anziché subirne gli effetti. Scopri di più sulle soluzioni Dell in collaborazione con Inte
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Dell EMC Storage
Published By: Dell EMC Storage     Published Date: Dec 18, 2018
La transformation de l’IT est un concept qui trouve un meilleur écho auprès des entreprises qu’il y a 12 mois. Il ressemble fortement à un autre terme actuel, la « transformation numérique. ». Mais en réalité, la transformation de l’IT est indispensable à une transformation numérique efficace. Une entreprise qui transforme son infrastructure IT se libère de la dépendance vis-à-vis de ses technologies héritées cloisonnées en silos, rigides et manuelles. Elle peut constater un gain significatif en matière de vitesse opérationnelle IT, d’efficacité, d’évolutivité et de rentabilité. Les tâches sont automatisées, les processus rationalisés et de nombreuses ressources sont libérées. Ces améliorations au niveau IT alimentent une transformation numérique à plus grande échelle et permettent à l’entreprise de prospérer dans l’économie numérique d’aujourd’hui. L’entreprise transformée est capable d’innover, de progresser et de s’adapter plus rapidement que ses concurrents : elle devient actrice d
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Dell EMC Storage
Published By: Dell EMC Storage     Published Date: Dec 18, 2018
La transformation de l’IT est un concept qui trouve un meilleur écho auprès des entreprises qu’il y a 12 mois. Bien que ce ne soit pas un synonyme direct de la transformation numérique, ces deux concepts sont fondamentalement liés, dans la mesure où une transformation numérique efficace est indissociable d’une transformation de l’IT. Une entreprise qui transforme son infrastructure IT se libère de la dépendance vis-à-vis de ses technologies héritées, cloisonnées en silos, rigides et manuelles. Elle peut constater un gain significatif en matière de vitesse opérationnelle IT, d’efficacité, d’évolutivité et de rentabilité. Les tâches sont automatisées, les processus rationalisés et de nombreuses ressources sont libérées. Ces améliorations au niveau IT alimentent une transformation numérique à plus grande échelle et permettent à l’entreprise de prospérer dans l’économie numérique d’aujourd’hui. L’entreprise transformée est capable d’innover, de progresser et de s’adapter plus rapidement qu
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Dell EMC Storage
Published By: Gigamon     Published Date: Dec 13, 2018
Stop deploying cyberthreat prevention tools in detection mode. Get “Scaling Inline Threat Prevention Tools” to learn the benefits of an inline bypass architecture. Learn how inline bypass removes failure points by automatically distributing traffic to the right security tools, keeping both traffic and protection up and running. Discover how you can add, remove, and upgrade security tools at the speed of your network to maximize threat prevention, security resilience, and network uptime. Get the paper.
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Gigamon
Published By: Intel     Published Date: Dec 13, 2018
In today’s world, advanced vision technologies is shaping the next era of Internet of Things. However, gathering streaming video data is insufficient. It needs to be timely and accessible in near-real time, analyzed, indexed, classified and searchable to inform strategy—while remaining cost-effective. Smart cities and manufacturing are prime examples where complexities and opportunities have been enabled by vision, IoT and AI solutions through automatic meter reading (AMR), image classification and segmentation, automated optical inspection (AOI), defect classification, traffic management solution—just to name a few. Together, ADLINK, Touch Cloud, and Intel provide a turnkey AI engine to assist in data analytics, detection, classification, and prediction for a wide range of use cases across a broad spectrum of sectors. Learn more about how the Touch Cloud AI brings cost savings, operational efficiency and a more reliable, actionable intelligence at the edge with transformative insi
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Intel
Published By: Abacus Labs     Published Date: Jan 11, 2019
Abacus is a real time expense reporting solution that processes individual expenses as they flow into the system. No expense report required. It provides finance teams unprecedented visibility into spend and minimizes the work required to submit expenses. At one time, the most efficient way to get expense documentation from employees to the finance team was to tape receipts together and fill out templated forms. Today we have mobile cameras, automated accounting software, and convenient apps for peer-to-peer payments. We live in a world of real time data. You should be able to submit your expenses as easily as you pay a friend for your half of dinner!
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Abacus Labs
Published By: Abacus Labs     Published Date: Jan 11, 2019
Abacus is a real time expense reporting solution that processes individual expenses as they flow into the system. No expense report required. It provides finance teams unprecedented visibility into spend and minimizes the work required to submit expenses. At one time, the most efficient way to get expense documentation from employees to the finance team was to tape receipts together and fill out templated forms. Today we have mobile cameras, automated accounting software, and convenient apps for peer-to-peer payments. We live in a world of real time data. You should be able to submit your expenses as easily as you pay a friend for your half of dinner!
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Abacus Labs
Published By: Spredfast     Published Date: Nov 15, 2018
Can chatbots provide a great customer experience? Watch how top brands automate social customer service practices. You'll learn how to enhance agent workflows and use AI to better connect with the people you care about most.
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social media customer support, social media manager, social media customer service, social customer service, media com customer service, social customer care, social media and customer service, customer service through social media, social media support, social media customer care, client management software, customer support software, social media management tools, social media monitoring, social media training, social media marketing companies, social media analytics, social media marketing, social media software, social media management software
    
Spredfast
Published By: Spredfast     Published Date: Nov 15, 2018
How Top Brands Automate Social Service Practices Today’s conversational commerce requires brands to provide immediate answers to their customers’ questions. Chatbots and artificial intelligence are fast becoming critical tools for customer service, bringing speed and scale that ensures a superior experience. But what are the best practices that marketers need to know to tackle the challenges of customer service automation? ?Learn from experts from General Motors, Booking.com and Spredfast about how to bring automation into your CX workflows and bolster your social service strategies. You’ll find out: How to think about automation for your business? How chatbots enhance your agent workflows?? ??How Booking.com and GM are using AI to drive inspiration and customer? service efficiencies??
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Spredfast
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