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Published By: Stratus Technologies     Published Date: Mar 10, 2009
Fault Tolerant is a pretty common term in the world of IT, also an often misused and misleading term.  For 3 decades, Stratus Technologies has been engineering and manufacturing purpose built Fault Tolerant solutions. Check out this short video to understand what it takes to be REAL Fault Tolerant.
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stratus, virtualization, fault tolerance, real fault, it management, industry standard components, disaster prevention
    
Stratus Technologies
Published By: Stratus Technologies     Published Date: Mar 10, 2009
Late comers to the market, talk the talk, but can’t walk the walk for critical workloads.  Stratus Director of Product Management Denny Lane resets the definitions of fault tolerance and high availability.
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stratus, fault tolerance, critical workloads, mission critical business solution, server virtualization, lexicon, high availability, continuous availability, disaster prevention, networking, it management
    
Stratus Technologies
Published By: IBM     Published Date: Mar 04, 2009
This IDC white paper presents the results of an IDC study, sponsored by IBM, that quantifies and compares the total cost of ownership (TCO) of in-house portal development with that of portals developed with IBM WebSphere Portal. Data for the study was collected through 10 in-depth customer interviews with IBM customers that had experience with in-house portal development as well as portal development with WebSphere Portal.
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ibm, idc, ibm websphere portal, total cost of ownership, tco, in-house portals, portal solutions, dashboards
    
IBM
Published By: IBM     Published Date: Mar 04, 2009
The traditional view of online transactions is anchored on the idea that online stores are first and foremost a venue for transactions, which, by and large, tend to be tightly structured interactions involving the buyer and the retailer. Within this interaction, the retailer’s key job is to provide customers with the information they need to purchase–such as pricing, product descriptions and orderly merchandising–and to deliver all within the context of a superior customer experience. However, the way customers are seeking and processing this information is beginning to change, and that’s expected to have a big impact on tomorrow’s online experience.
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ibm, online transactions, customer experience, online experience, moosejaw, customer satisfaction, purchasing, ecommerce
    
IBM
Published By: IBM     Published Date: Mar 04, 2009
Many of your customers prefer doing business with you online. They go to your Web sites to learn about your products and services, to find products and/or services that address their needs, to configure and price the products and/or service s that they’d like to buy, and to purchase those products and/or services. They also set up and manage accounts with you. When those customers are consumers, we call these activities B2C (business to consumer) ecommerce.
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ibm, ibm websphere commerce, customer service, b2c, business to consumer, ecommerce, b2b, web-sphere commerce saas, ibm omnifind discov-ery edition, value units, ibm websphere commerce, ecommerce, e-commerce, b2c, cross-channel, customer experience, ewebsphere
    
IBM
Published By: VMware     Published Date: Feb 26, 2009
In this flash demo, see how CA ARCserve Backup r12 can help your business protect your most vital information — business data. Take this opportunity to quickly view a few powerful features and benefits of the backup virtualization technology available in CA ARCserve Backup. 
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vmware, virtualization support, ca arcserve, ca xosoft solutions, business data, backup virtualization, data management
    
VMware
Published By: IBM     Published Date: Feb 18, 2009
Let’s face it, DBAs have a tough job.  DBAs must manage a complex set of tasks including ensuring high performance and availability, maintaining business critical production applications and managing changes. 
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: ibm integrated data management, dbas, performance monitoring, data management tools, data retention, data growth, data management
    
IBM
Published By: CDI     Published Date: Feb 10, 2009
White paper or Webinar?  Free trial or sweepstakes?  Learn how to choose the right offer for your next demand generation campaign – a choice that will have more impact on campaign success than any decision you'll make on copy or design.
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connectdirect, cdi, lead generation, high-technology marketers, white papers, webinars, potential leads
    
CDI
Published By: ROAL Living Energy     Published Date: Feb 06, 2009
Since the very first Digital Power Forum which took place in 2004, many articles have been written touting the general advantages of using digital control.  It was at this time that ROAL Electronics introduced into the marketplace the first digitally controlled DC-DC converter.
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roal electronics, living energy, digital control, light load behavior, dc-dc converter, auxiliary converter
    
ROAL Living Energy
Published By: ChoiceStream     Published Date: Feb 04, 2009
ChoiceStream's approach towards personalization differs dramatically from others.  In "Traditional Approaches Contrasted with ChoiceStream's Universal Recommender" technology brief you'll learn about the components of personalization systems.  Most importantly, you’ll learn how to choose a winning algorithm that provides the right personalization solution for your online store.
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choicestream, personalization technology brief, universal recommender, best-of-breed personalization, collaborative filtering, preference capture, algorithms
    
ChoiceStream
Published By: ChoiceStream     Published Date: Feb 04, 2009
ChoiceStream’s “Seven Key Requirements for Personalized Recommendation Services” white paper outlines e-commerce recommendation services and key capabilities that can improve sales revenue and customer engagement.  You’ll also receive a Recommendation Evaluation Scorecard to help you objectively summarize critical core requirements in order to maximize your return on investment.
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choicestream, personalized recommendation services, quality recommendations, collaborative filtering, in-session click analysis, cohorts, cross-sells, cross-promotions, blacklists, seamless multi-channel support
    
ChoiceStream
Published By: Infoblox     Published Date: Feb 03, 2009
Today’s networks support more applications, traffic, users, and devices than ever before – a trend that only increases on a daily basis. At the heart of all IP networks live core network services, like DNS, DHCP, and  RADIUS that are crucial for keeping traffic flowing, users connected, and applications available.
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infoblox, core network services, dhcp, ip networks, radius, ip address assignment, ipam, ip telephony, networking
    
Infoblox
Published By: Art Technology Group, Inc     Published Date: Feb 02, 2009
Written by: Forrester Research and Sponsored by:  Art Technology Group, Inc. In this economic climate, no one can afford to lose a customer. Rather than halting spending, smart customer service executives will use this economic downturn as an opportunity to regroup and reprioritize. What should they focus on?
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art technology group, importance of customer service, necessity of customer service, customer retention, proactive chat, agent-customer co-browsing, online customer communities, unified communications, multichannel knowledge management, repurchase probability, long-term loyalty, empower sales, roi of self-service
    
Art Technology Group, Inc
Published By: Art Technology Group, Inc     Published Date: Feb 02, 2009
Written by: Forrester Research and Sponsored by:  Art Technology Group, Inc. In 2008, contextual, task-related help means more than a toll-free number on a booking page or a FAQ section on your Web site. It means being more relevant and personal and helping travelers in the channel they prefer immediately so they aren't driven to other channels - or worse, a competitor's site.
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art technology group, travel ebusiness, interactive support, call center help, customer support, online chat, gen x, gen y, interactive chat agent, @aquila’s miq interactive, atg, nextit
    
Art Technology Group, Inc
Published By: LeapFrog Interactive     Published Date: Jan 23, 2009
Demographics alone are no longer sufficient to provide a brand with the kind of information it needs to understand what truly motivates consumer behavior.  To delve deeper into the minds of its target audience, brands need to utilize psychographics. Learn more today!
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leapfrog, industry research, psychographics, psychographic research, consumer behavior
    
LeapFrog Interactive
Published By: F5 Networks Inc     Published Date: Jan 22, 2009
Hundreds of organizations around the world use Microsoft® SharePoint® with  over 80 million implementations, allowing them to develop intelligent portals that seamlessly connect users, teams, and knowledge. With the release of Microsoft Offi ce SharePoint Server 2007, F5 has specifi cally developed and tested a comprehensive Application Ready infrastructure that enhances the security, availability and performance of SharePoint deployments, whether it’s over the LAN or across a global WAN.
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application ready network guide, microsoft office sharepoint 2007, sharepoint deployments. wan, tcp, roi, sharepoint, portal, microsoft, big-ip, application, networking, it management
    
F5 Networks Inc
Published By: Art Technology Group, Inc     Published Date: Jan 22, 2009
Forrester examined multiple Click to Call deployments in order to quantify ROI, determine conversion rates and understand the impact on customer experience across channels.  Read the analyst perspective and see how eStara Click to Call can change your business.
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estara, click to call, financial services, retail industries, roi, voip
    
Art Technology Group, Inc
Published By: Art Technology Group, Inc     Published Date: Jan 22, 2009
Forrester Research identified click to call technology as one of the "Twelve Technologies That Will Transform Online Retail". Online buyers seek to move between phone and Internet channels in a single unbroken session, merging the best of both worlds: the immediacy and human touch of the phone, with the ease and convenience of the Internet.  Read More.
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estara, click to call, online retail, online transactions, e-commerce
    
Art Technology Group, Inc
Published By: Vocus, Inc     Published Date: Jan 16, 2009
Rapid media changes make it challenging for PR professionals to keep up.  Discover methods to navigate through today’s media landscape, while you stay ahead of the changes. Uncover techniques for building strong media relationships using the latest technology, to achieve PR success.
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vocus, media landscape, pr professionals, public relations, media relationships, pr success
    
Vocus, Inc
Published By: LeftHand Networks, Inc.     Published Date: Jan 15, 2009
Today's Microsoft Exchange environment is growing exponentially.  This white paper explores several ways that administrators can spend less time on day to day Microsoft Exchange Management - all while planning future growth in the process.  Isn't it time to start reducing the stress of managing your exchange environment?
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lefthand networks, microsoft exchange, microsoft exchange management, exchange environment, iscsi san
    
LeftHand Networks, Inc.
Published By: LeftHand Networks, Inc.     Published Date: Jan 15, 2009
Carefully protecting and managing the storage that holds a company’s data has become one of the most important missions of today’s Information Technology (IT) organizations. With data being a company’s most valuable asset, many are turning to Storage Area Networks (SANs) as a way to meet a number of challenges.  This White Paper looks at how a well built SAN can provide real benefits to your organization and improve overall efficiency within you network.
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lefthand networks, san, storage area networks, simplification of storage, central data storage
    
LeftHand Networks, Inc.
Published By: MessageLabs     Published Date: Jan 13, 2009
New spamming techniques are upon us -  419 spam, botnets, CAPTCHA cracking – what’s next from the 'bad guys'? Spam remains the biggest email-born threat to businesses. Learn how to protect your business.  FREE Whitepaper (PDF/40KB)
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messagelabs, secure network, block spam, spamming techniques, spam, business threat, networking
    
MessageLabs
Published By: MessageLabs     Published Date: Jan 13, 2009
Spam, viruses and other malware pose a serious threat to your business.  Is your email security accurate enough to protect you?Re-evaluate your solution FREE Email Security Buyer’s Guide (PDF/40KB)
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messagelabs, email security, email security buyer’s guide, spam, viruses, malware
    
MessageLabs
Published By: MessageLabs     Published Date: Jan 13, 2009
Uncontrolled internet use brings web-malware, malicious links and Trojans to the corporate network.  Uncover the web security options available to your business.  Choosing the right solution can be complicated. FREE Web-filtering Buyer’s Guide (PDF/40KB)
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messagelabs, web-filtering, web-filtering buyer’s guide, web-malware, malicious links, trojans, web security solution
    
MessageLabs
Published By: IBM     Published Date: Jan 12, 2009
Retailers are finding it difficult to stand out in today’s global marketplace. IBM WebSphere Portal software can help them deliver flexible, integrated environments that support personalized user experiences. Read this executive brief to find out exactly how IBM is helping retailers differentiate themselves from their competitors.
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ibm, productivity, customer service, portal solutions, ibm websphere, it solutions, it management, knowledge management
    
IBM
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