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Published By: Aventail     Published Date: Aug 21, 2009
To thrive in an increasingly competitive world, forward-thinking organizations are encouraging workforce mobility.  Read this white paper by security expert Dave Piscatello, for an assessment of key attributes in a secure remote access solution and how you can benefit from replacing your IPSec VPN.
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ssl, vpn, ssl vpn, ipsec, ipsec vpn, secure remote access, remote access, vpn upgrade, upgrade vpn, analyst report, aventail, networking
    
Aventail
Published By: NitroSecurity     Published Date: Aug 21, 2009
NitroSecurity's Active Network Response is a new security model that delivers network protection closer to the users at the network edge - stopping attacks before they can propagate throughout the network. 
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network security, intrusion prevention, hackers, hacker detection, ips, anr, nitro security, nitrosecurity
    
NitroSecurity
Published By: PTC     Published Date: Aug 21, 2009
DITA is one of the most important innovations in XML publishing in recent memory.  Though DITA is an IBM invention and plenty of material has been written about it already, this paper must be read as well to clear the air about any errors, omissions, or misinterpretations, from previous publications on this topic.
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xml, dita, darwin, ibm, ptc
    
PTC
Published By: Third Brigade     Published Date: Aug 21, 2009
Businesses today are under intense pressure to open up their networks, comply with increasingly rigorous regulatory requirements, AND ensure their IT assets are protected from attacks. This white paper explores these security challenges and explains how host-based Intrusion Prevention Systems  play a critical role in an organization's overall security strategy.
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intrusion prevention, security, network security, compliance, security compliance, attacks, hacker detection, ips, intrusion prevention system, security strategy, security management, third brigade
    
Third Brigade
Published By: Villanova     Published Date: Aug 21, 2009
Earned value (EV) has grown in popularity over the last several years. With 76% of IT projects failing (Crawford, 2002), project management and control systems must be implemented to ensure IT project success.  Learn how EV links to the work breakdown structure (WBS) the schedule and the budget.
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project management, employee performance, budget, project success, villanova, it management
    
Villanova
Published By: Villanova     Published Date: Aug 21, 2009
Professionals who master Six Sigma disciplines can become recognized leaders, guiding key projects that result in breakthrough improvements, improving bottom-line results.  This white paper discusses how Project Managers can deliver projects as much as 90% faster, and reduce costs by 25%.
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project management, project management tips, 6 sigma, lean methods, lean, pmp, cost control, productivity, business management, villanova, it management
    
Villanova
Published By: XOsoft     Published Date: Aug 21, 2009
The primary information management concern in the enterprise today is to ensure that the knowledge necessary to drive critical business processes is available where it needs to be, when it needs to be. The costs of failure to do this are high. 
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cost control, data loss, data protection, information management, data management, business process management, xosoft, knowledge management, storage
    
XOsoft
Published By: BMC ESM     Published Date: Aug 20, 2009
IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook.  So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today’s financial challenges.
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bsm, bmc, it executives, it costs, it management, process management, business management, workflows
    
BMC ESM
Published By: BMC ESM     Published Date: Aug 20, 2009
What if you could predict disruptive IT events and automate their resolution — all before they disrupt your business?  Software Consultant Ron Coleman provides a demonstration and discusses the key points of Service Assurance from BMC Software.
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service assurance, bmc, it events, it automation, software demo, automate, it management
    
BMC ESM
Published By: BMC ESM     Published Date: Aug 20, 2009
BMC Service Automation automates repetitive, manual tasks (such as provisioning, patching and compliance) to reduce the margin for error, allowing IT to get things done more quickly, and across organizational silos.  Software Consultant Ron Coleman provides a demonstration and discusses the key points of Service Automation from BMC Software.
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bmc, automation, service automation, silos, software, margin for error, error reduction, patching, provisioning, compliance, manual task, business process automation
    
BMC ESM
Published By: BMC ESM     Published Date: Aug 20, 2009
Lorsque vous déménagez, en particulier dans un espace plus petit, vous devez déterminer ce que vous possédez, ce que vous gardez et ce que vous stockez. Vous avez toutes les chances de découvrir une multitude d'objets dont vous n'avez pas vraiment besoin. 
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bmc, business process automation, spend management
    
BMC ESM
Published By: Genesys     Published Date: Aug 13, 2009
Your company likely has a contact center that efficiently and effectively handles customer interactions via telephone calls as well as through channels such as text chat, SMS, and e-mail. Yet are you aware that the contact center handles just a fraction of the activities that impact the customer experience throughout your business?
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genesys, conferencing, text chat, sms, e-mail, email, customer experience, contact center, voip, service delivery optimization, lob, line-of-business, sla, service level agreement, backlog, websphere, backlog, workload distribution, iwd, customer interaction management
    
Genesys
Published By: IBM     Published Date: Aug 10, 2009
Whatever you need, IBM WebSphere Portal Version 6.1 software can help by making it easy to connect people, information and applications in just the right combination for your business.
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ibm, websphere portal, websphere portal version 6.1, empowering people, information, applications, investments, seamless, data sources, sales force, healthcare
    
IBM
Published By: IBM     Published Date: Aug 10, 2009
Practically every CIO office is focused on quickly exploiting opportunities to drive value for the business. Decisions about seamlessly integrated and personalized portal infrastructures with high operational efficiencies are top of mind. Through agile and unique online experiences, portals bring together applications, information sources and people – in the contexts of role and associated business processes – on the Web and across the value chain. Additionally, they increase talent effectiveness and productivity while lowering costs, and they drive value chain agility and customer advocacy.
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ibm, portal, mashup, value chain, business partners, middleware, web-based applications, application integration, websphere portal express, soa, linux, wsrp, rest, tco, ajax, system p5, data management
    
IBM
Published By: SAP Inc.     Published Date: Jul 28, 2009
While historically consumer packaged goods (CPG) organizations have made significant investments in data collection and integration, much of the data stored in their IT infrastructures has not been analyzed or deployed to further the firms' business performance.  Those enterprises that learn to effectively harness the vast quantities of information generated by their IT systems - both within and outside the corporation - will enjoy a substantial competitive advantage.
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sap, business intelligence, business processes, consumer packaged goods, integrating cross-enterprise processes, data management
    
SAP Inc.
Published By: SAP Inc.     Published Date: Jul 28, 2009
Although many organizations have made significant investments in data collection and integration (through data warehouses and the like), it is a rare enterprise that can analyze and redeploy its accumulated data to actually drive business performance.  In the years to come, as globalization and increased reliance on the Internet further complicate, accelerate and intensify marketplace conditions, actionable business intelligence promises to deliver a formidable competitive advantage to firms that leverage its power.
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sap, business intelligence, business insight, business transparency, cross-enterprise data, inter-enterprise data, data integration, data management
    
SAP Inc.
Published By: Fathom SEO.     Published Date: Jul 24, 2009
Learn How to lower marketing costs and increase market share.  In today’s economy, at the moment in time someone is searching for what you offer, how fiercely are you competing to be found?
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ppc, fathom, marketing costs, market share, pay-per-click, mom, multilateral online marketing, banner, calls to action, opt in, seo, on site, roas
    
Fathom SEO.
Published By: IBM     Published Date: Jul 23, 2009
Download this white paper and find out  how technological advances are enabling collaboration to extend across the enterprise and through outsourced resources with globally distributed development. (GDD)  Learn how GDD is enabling companies to expand their operations on a  worldwide basis, cost and skills arbitrage, and reduced time to market.
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ibm, ibm telelogic, global collaboration, global distributed development (gdd), wide area network (wan), application lifecycle management (alm), lan, software configuration management
    
IBM
Published By: BMC Control M     Published Date: Jul 22, 2009
Die Stapelverarbeitung ist in den meisten Unternehmen ein zentraler, geschäftskritischer Prozess. Sie dient als Grundlage  für eine Vielzahl von Anwendungen – E-Commerce, Buchhaltung, Lagerverwaltung, ERP, Kundenservice und viele andere mehr. Jeder Ausfall eines solchen geschäftskritischen Batchprozesses kann drastische Auswirkungen auf den Geschäftsbetrieb haben. Betriebsausfälle, entgangene Gewinne oder sogar Vertragsstrafen können die Folge sein.
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itil, change, management, hardware, dmdb, bmc, ema, process
    
BMC Control M
Published By: Business.com     Published Date: Jul 20, 2009
Not long ago, search marketing and branding were viewed as two entirely different aspects of the marketing mix. Like oil and water, they didn't mix. In reality, brand building and search marketing are inextricably linked and actually tend to drive better overall marketing ROI when working together. Get the 5 simple but effective tips to build B2B brands with search marketing.
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b2b, business.com, brand, search marketing, branding, roi, marketing mix, seo, search engine optimization, ctr, business-to-business, online search activity, budget, media plan, ppc, serp, branded, generic, ppc
    
Business.com
Published By: Numara Software     Published Date: Jul 16, 2009
See how this integrated out-of-the-box help desk, asset management and Change Management solution can help solve many IT help desk problems with ease.• Easily create tickets and requests • Automate repetitive workflows • Perform asset discovery • Manage software license compliance • Run pre-built dashboards and reports 
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numara, help desk management, track it, asset management, asset discovery, tickets, requests, dashboards, license compliance, change management, processes, sla, service level agreement, best practices, knowledge management
    
Numara Software
Published By: Numara Software     Published Date: Jul 16, 2009
Find out how Numara Track-It! can help you build better processes, manage organizational knowledge and solve problems quickly. Keep issues from falling through the cracks and efficiently manage help desk requests as well as other processes that require request management: • Optimize help desk efficiency with easy to use systems • Empower customers with self service • Improve productivity with automated alerts, notifications and assignments • Reduce diagnostic time with knowledge management • Reduce resolution time with asset and work order history
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help desk, track it, numara, customer management, best practices, customer satisfaction, self service, knowledge management, asset, work order, request management, alerts, sla, service level agreement, performance evaluation, dashboard
    
Numara Software
Published By: Numara Software     Published Date: Jul 16, 2009
Discover how Numara® Track-It!® helps you avoid unplanned service interruptions, lost revenue and customer dissatisfaction due to unmanaged change. With change management capabilities, you will have the flexibility and management tools you need.• Implement change control • Reduce time and effort while improving productivity and compliance • Leverage your IT investment with a fully integrated change management solution • Improve customer satisfaction • Adhere to best practices in IT change management • Reduce the cost of IT services
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help desk, track it, numara, customer management, best practices, customer satisfaction, self service, knowledge management, asset, work order, request management, alerts, sla, service level agreement, performance evaluation, dashboard, it service delivery, cost cutting, change management, change request
    
Numara Software
Published By: Numara Software     Published Date: Jul 16, 2009
Software Compliancy issues are time consuming and are an expensive undertaking. See how easy Software Compliance can be with Numara® Track-It! ®. Software License Management is included with the Numara® Track-It! ® Audit license at no extra cost! • Manage Software Serial numbers and activation keys • Understand which software you own, lease or rent; where they are located and when they expire • Easily identify assets which may have license overages • Fully integrated with the Numara® Track-It!® Inventory and Purchasing modules 
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software compliancy, numara, track it, software license management, audit, purchasing, inventory, license overage, compliance, best practices, software, audit software, license contracts, it fail, purchasing, license, role responsibility, imaging computers
    
Numara Software
Published By: BMC Control M     Published Date: Jul 16, 2009
Die Stapelverarbeitung ist in den meisten Unternehmen ein zentraler, geschäftskritischer Prozess. Sie dient als Grundlage  für eine Vielzahl von Anwendungen – E-Commerce, Buchhaltung, Lagerverwaltung, ERP, Kundenservice und viele andere mehr. Jeder Ausfall eines solchen geschäftskritischen Batchprozesses kann drastische Auswirkungen auf den Geschäftsbetrieb haben. Betriebsausfälle, entgangene Gewinne oder sogar Vertragsstrafen können die Folge sein.
Tags : 
itil, change, management, hardware, dmdb, bmc, ema, process
    
BMC Control M
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