business outsourcing

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Published By: KPMG     Published Date: Nov 21, 2018
Many BPO providers have already invested heavily in robotic process automation (RPA), providing an opportunity to renegotiate your BPO contract to reflect the cost savings they are making as a result. But there’s more. Contract renegotiation also creates an opportunity to leverage providers’ investment to accelerate automation in your own business. Read this to discover: • the benefits of automating business processes and the impressive level of cost savings this can deliver • the impact of automation on the BPO market and the implications this has for BPO contracts • a five-step processing for assessing and renegotiating your outsourcing contract • three options for starting your automation journey.
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KPMG
Published By: Canon Business Process Services     Published Date: Aug 27, 2013
Discover how your business can institute an effective management strategy to reduce costs, increase productivity and manage document related risks by outsourcing your document process management function.
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records management, records management compliance, records retention, records retention schedule, electronic documents, electronic records management, document imaging, document and print management, document management services, managed print services, document processing center, document workflows, business management, business imaging, knowledge management
    
Canon Business Process Services
Published By: Canon Business Process Services     Published Date: Aug 27, 2013
Managed print services have been proven to drive cost savings as much as 10-30 percent over traditional approaches as well as increase efficiency, security and sustainability across your business.
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print management, business process outsourcing, business performance management, managed print services, business imaging, document and print management, business management, knowledge management
    
Canon Business Process Services
Published By: Canon Business Process Services     Published Date: Aug 27, 2013
Gain control of your organization’s records, proactively maintain regulatory compliance and, most importantly, protect your firm from legal risk and exposure by reading an important whitepaper on best practices for administering a successful program.
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records management, records management compliance, records retention, records retention schedule, electronic records, electronic records management, document imaging, document imaging services, document management, document management services, business management, business imaging, business performance, document workflows, business outsourcing, knowledge management
    
Canon Business Process Services
Published By: Reevoo     Published Date: Nov 03, 2011
Social shopping has changed the purchase journey beyond all recognition. Get a grip on the new social purchase journey. Get your free whitepaper now!
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social commerce, social media, social media for business, social network, marketing, outsourcing social media marketing, outsourcing, digital frames, high resolution, photo, frames, cannon, thinkpad
    
Reevoo
Published By: Cielo     Published Date: Mar 04, 2016
The business case for Recruitment Process Outsourcing (RPO) is particularly compelling now because of the following trends in this whitepaper.
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cielo, talent practices, talent acquisition, recruitment, recruitment process outsourcing, rpo, outsourcing, hiring, human resources
    
Cielo
Published By: JBoss Developer     Published Date: Oct 21, 2016
TMG Health, the largest business process outsourcing (BPO) provider in the Medicare and Medicaid market, relied on a slow, batch-oriented legacy application environment that prevented it from providing continuous data visibility and access to its clients. With help from Red Hat Consulting, TMG deployed a new application platform using Red Hat JBoss Enterprise Application Platform and other Red Hat solutions. As a result, TMG reduced development time and costs and delivered real-time data access and visibility to its clients.
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consulting, efficiency, data, api, java
    
JBoss Developer
Published By: TriNet     Published Date: Jul 28, 2015
The future of HR lies in technological advances and implementation for businesses of all sizes.
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hr technology, hr data, technology providers, hr trends, mobility, cloud data security, hr terminology, business performance management, hr cloud, single-source outsourcing, in-house customization, licensing, multiple vendors
    
TriNet
Published By: TriNet     Published Date: Aug 03, 2015
Building the right culture is one of the biggest drivers for business growth and employee engagement. HR has been designated to handle that charge, but they often lack the appropriate resources and time to effectively maintain their culture. With the right support from outside parties, HR can save time and energy by outsourcing administrative tasks and build their culture and their workforce in the process.
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trinet, employees, benefits, partners
    
TriNet
Published By: TriNet     Published Date: Sep 13, 2016
Building the right culture is one of the biggest drivers for business growth and employee engagement. HR has been designated to handle that charge, but they often lack the appropriate resources and time to effectively maintain their culture. With the right support from outside parties, HR can save time and energy by outsourcing administrative tasks and build their culture and their workforce in the process.
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trinet, hr package, employee benefits
    
TriNet
Published By: TriNet     Published Date: Nov 08, 2017
Human resource outsourcing is a complex industry with a broad spectrum of products and services that can be bundled or delivered a la carte. This paper identifies the complexities and potential risks for small businesses considering outsourcing HR.
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TriNet
Published By: Group M_IBM Q2'19     Published Date: May 21, 2019
There are many paths and possible entry points, from standalone software solutions to sophisticated business process management systems and full outsourcing. Each has its own advantages, drawbacks, potential benefts and level of risk.
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Group M_IBM Q2'19
Published By: Canon Business Process Services, Inc.     Published Date: Aug 17, 2015
Every business day, corporate campuses across the country function like small cities requiring highly specialized facilities and logistics management services. This paper will explore effective and efficient Corporate Campus Logistics Services to ensure the efficient flow of materials and people at large multi-building office campuses serving thousands of employees. Corporate facilities, real estate management, logistics and procurement teams as well as commercial real estate management companies are charged with sourcing the services that are the underpinnings of these mega-campuses. It’s an effort that spans a wide range—coordinating the receipt and distribution of supplies, equipment and packages; safely transporting thousands of employees as well as suppliers and contractors to locations within the campus; tracking and warehousing countless materials to support daily planned and unplanned workplace needs. Learn more about lowering costs, streamlining operational efficiency and gaining high employee satisfaction.
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canon business process services, outsourcing services, managed services, logistics services, warehouse management, facilities management, commercial real estate management, corporate real estate management, business operations, vendor management, performance management, service level agreements, slas, knowledge management, business technology
    
Canon Business Process Services, Inc.
Published By: Canon Business Process Services, Inc.     Published Date: Aug 17, 2015
This paper will explore the potential of applying business performance management (BPM) principles to advance document performance management (DPM) in a way that enables organizations to reduce costs; better manage documents as vital strategic, ?nancial and information assets; and secure positive returns on investments from outsourcing. An example of this approach — spotlighted later in this paper — is MAX, a document performance management system that enables companies to more effectively manage their document processes and outsourcing service providers.
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canon business process services, document management, document imaging, business performance management, outsourcing services, managed services, balanced scorecard framework, slas, service level agreements, improving operational efficiency, improve business results, six sigma methods, document services, claims processing, document processing, forms processing, it management
    
Canon Business Process Services, Inc.
Published By: CA Technologies     Published Date: Feb 13, 2015
For internal support centers, the message coming from the overall business is clear: You need to demonstrate your business value. Outsourcing, managed services and cloud-based solutions that didn’t exist just a few years ago are piling on the pressure.
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cloud monitoring, cloud metrics, business analytics, performance monitoring, data, cloud data, metrics, cloud-based solutions, outsourcing
    
CA Technologies
Published By: SAP Inc.     Published Date: Jul 28, 2009
How can a professional services firm grow profitably while providing clients with the higher-quality service and rock-bottom project pricing they demand? The firm must rely on leading best-practice solutions to gain control over every aspect of its business – from business development to resource planning to client billing.
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sap, professional services firm, business process outsourcing, bpo, resource utilization, project visibility, operational efficiency, market consolidation, inefficient operations, proposal and order management solution, sarbanes-oxley compliance, it management
    
SAP Inc.
Published By: Gameffective     Published Date: Feb 26, 2019
Comdata Group is one of the world's largest business process outsourcing (BPO) providers. It operates hundreds of call-centers around the globe, with tens of thousands of employees offering, a variety of services, including sales and customer service. In a competitive BPO market, Comdata was looking for ways to increase the productivity and efficiency of its agents. It looked for a unified solution that would successfully engage employees, drive higher accountability and better focus them on their performance. Using Gameffective's platform, Comdata deployed gamified, real-time performance management. This process provides employees with the ability and motivation to self-track their performance against goals and benchmarks, and offers just-in-time coaching based on their needs. The results were impressive: 12% increase in sales per hour, and significant reductions in both new-hire learning curves and in ongoing training time. Read the case study to learn how Comdata: Increased emp
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Gameffective
Published By: Blue Prism     Published Date: Mar 28, 2019
Robotic process automation describes the use of technology to automate tasks that are traditionally done by a human being. The technology itself mimics an end user by simulating user actions such as navigating within an application or entering data into forms according to a set of rules. RPA is often used to automate routine administrative tasks that typically require a human being to interact with multiple systems, but RPA technology is evolving to support the automation of increasingly sophisticated processes at scale within enterprise architectures rather than on the desktop. Over the past two years, RPA has been adopted by a number of business process outsourcing (BPO) providers and a growing number of end-user organizations are now deploying the technology themselves to create “virtual workforces” of robotic workers.
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Blue Prism
Published By: QTS Data Centers     Published Date: Mar 31, 2015
To keep pace with new business demands, rising customer expectations, and emerging technologies, IT leaders are realizing an important opportunity: infrastructure outsourcing. These services, including colocation, hosting, and cloud computing, give IT organizations the flexibility and agility to better serve the needs of the business.
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qts, cloud, security, data transactions, cio report, cyber threats, security breaches, it leaders, it management
    
QTS Data Centers
Published By: Oce Business Services     Published Date: Mar 24, 2008
IDC has found a direct correlation between effective document management and improved business performance. Yet recent research reveals that half of organizations rate their document process management processes as ineffective. This best-practices paper gives you insight into how you can reduce costs, increase productivity, mitigate risk and enhance business performance through the strategic outsourcing of document lifecycle management.
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document management outsourcing, document process management, document lifecycle management, outsourcing document management, document management best practices, document process, document, oce, océ, océ, knowledge management
    
Oce Business Services
Published By: Microsoft     Published Date: Jul 20, 2018
Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by shifting some or all their management and operations from on-premises, hosted, and outsourced implementations to Azure’s infrastructure-as-a-service (IaaS) offering. The purpose of this study is to give readers a framework to evaluate the potential financial impact, or ROI, of leveraging Azure IaaS for their organizations. Benefits gained by interviewed customers that migrated or re-architected some or all workloads from on-premises to IaaS include: › Greater revenue opportunities from business-to-business (B2B) and customer web channels with a solution that is more mobile and reliable, and meets scale and seasonality needs. › Increased profits from those revenues. › Improved production efficiency. › Reduced datacenter, IT resource, and outsourcing costs. › Easier and faster software and hardware management (such as p
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Microsoft
Published By: 6th Sense Analytics     Published Date: Sep 19, 2007
Doug Gold, chief financial officer of CoreObjects, a Los Angeles-based product development company with multiple locations across India, talks about how his company is overcoming the challenges of visibility and control within distributed software development projects.
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business management, business metrics, business analytics, offshore, offshoring, outsource, outsourcing, software development, developer, programming, programmer, 6th sense, 6th sense analytics
    
6th Sense Analytics
Published By: NeoSpire Managed Hosting     Published Date: Sep 01, 2009
How can a company decide what the right decision is when it comes to outsourcing? A growing percentage of companies are reaping the benefits of leveraging technology to streamline business operations and automate their business processes to create greater efficiencies by turning to outsourced web hosting. In today's economy, more and more small to medium sized businesses with no IT staff, or an already over-burdened IT staff, are finding there is no other choice. However, even with companies that have the resources necessary to host their own websites are looking to outsource their hosting needs. For these companies not resources, but the issue of ensuring that the hosting environment is secure, reliable, and scalable is why they look towards outsourcing. Learn the pros and cons of outsourcing and how NeoSpire can help.
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web hosting, neospire, microsoft sql server, oracle, mysql, hosting options, security, costs, minimal operating costs, freeing assets, aberdeen group
    
NeoSpire Managed Hosting
Published By: IBM Software     Published Date: Aug 04, 2010
Hear from Security Executive, Jack Danahy, of IBM's Rational Software Group explain why and how to hold your outsourced partners accountable to delivering secure code.
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ibm ouncelab, network security, security management, security standards, service-oriented architecture, windows xp, business operations, security, recruitment & staffing, outsourcing & subcontracting, outsourcing, outsource, labor relations, it operations, human resources, human capital management
    
IBM Software
Published By: IBM     Published Date: May 22, 2013
In today's business environment, organizations of all sizes are struggling to maintain the advanced IT capabilities they need to be competitive while reining in cost and complexity. Shifting to off-premise hosted models, such as software-as-a-service (SaaS) and business process outsourcing, is a common activity undertaken to manage costs. One of the main challenges businesses face in adopting cloud and SaaS delivery models is the task of synchronizing data and integrating the multitude of systems already in datacenters with new cloud-based applications, not to mention within the cloud itself. Traditionally, this required organizations to leverage existing tools as well as custom development. This white paper looks at how two enterprises encountered problems with cloud integration and adopted IBM WebSphere Cast Iron to solve their immediate problems and extend use more broadly across their organizations.
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saas, ibm, ibm websphere, websphere, cloud computing
    
IBM
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