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Published By: Desktop Sites     Published Date: Aug 21, 2009
Konect is a powerful and cost-effective serverware solution for the growing application deployment and support demands placed on IT administrators in small and mid-size businesses.
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application deployment, deploy applications, app deployment, serverware, konect, small business, smb, smbs
    
Desktop Sites
Published By: Internet Security Systems     Published Date: Aug 21, 2009
Voice over Internet Protocol (Voice over IP or VoIP) allows users to make phone calls over the Internet, or any other IP network, using the packet switched network as a transmission medium rather than the traditional circuit transmissions of the PSTN. As the technology has become more reliable in recent years, companies have been moving to VoIP for a number of reasons.
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voip, voice over ip, ip telephony, voip security, secure voip, pstn, network security, internet security
    
Internet Security Systems
Published By: Salesboom     Published Date: Aug 21, 2009
Choosing an on-demand Customer Relationship Management (CRM) vendor can be a daunting task, especially for the price conscious consumer who lacks the budget for intensive research. This white paper will arm SMBs with the right questions to ask when evaluating on-demand or hosted CRM vendors.
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crm, customer relationship management, crm software, sales software, on demand, on-demand, on-demand crm, sales software
    
Salesboom
Published By: Sigaba     Published Date: Aug 21, 2009
This document details the mandated and proposed rules generally referred to as the "HIPAA requirements" and how they affect healthcare organizations and their business partners transmit medical information electronically.
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compliance, policy based management, business management, hipaa compliance, health, hipaa, privacy, sigaba
    
Sigaba
Published By: Trusted Network Tech     Published Date: Aug 21, 2009
Authentication technologies such as tokens and smart cards help meet the challenges of protecting sensitive data and securing application access. This white paper presents four cases in which an identity-based solution provides a compelling, low-cost alternative or complement to strong authentication technologies.
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network management, network security, access control, nac, network access control, identity management, security management, authentication
    
Trusted Network Tech
Published By: BMC ESM     Published Date: Aug 20, 2009
In this Podcast with Eli Almog, Corporate Architect in BMC's CTO Office, discusses how IT managers can know when it's time to look at BSM, consider CMDB, learn how virtualization fits into your organization, and how automation can help your company retain its competitive edge.
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bmc, automation, virtualization, cmdb, business process, it manager, it executive, corporate architect
    
BMC ESM
Published By: Genesys     Published Date: Aug 13, 2009
Your company likely has a contact center that efficiently and effectively handles customer interactions via telephone calls as well as through channels such as text chat, SMS, and e-mail. Yet are you aware that the contact center handles just a fraction of the activities that impact the customer experience throughout your business?
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genesys, conferencing, text chat, sms, e-mail, email, customer experience, contact center
    
Genesys
Published By: IBM     Published Date: Aug 10, 2009
This whitepaper captures the lessons learned from various Project Liberate engagements worldwide and presents best practices from these case studies as well as advice on negotiating strategies. The information is based on publicly available data sources (which are subject to change as offerings change), customer feedback, and IBM’s own experience in dealing with these offerings. Learn more today!
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ibm, wibm, consulting engagement, customer experience, microsoft enterprise agreement, microsoft enterprise agreements, cal, core client access license
    
IBM
Published By: BlackBerry     Published Date: Aug 03, 2009
This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organisations, driven by changing working practices and supported by rapidly evolving technology.
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blackberry, mobile applications, cio, pim, voip, smartphones, it communication, microsoft exchange
    
BlackBerry
Published By: SAP Inc.     Published Date: Jul 28, 2009
From everyday tactical choices to long-term strategy, timely, well-informed decisions make the difference between costly missteps and confident growth. This paper examines how you can gain access to accurate information and visibility across your company from efficient integrated IT systems – and use that information to make faster, smarter decisions. In turn, the right decisions lead to better operations and a stronger competitive position.
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sap, information visibility, integrated it systems
    
SAP Inc.
Published By: Quocirca     Published Date: Jul 27, 2009
Across the mid-market, inefficiencies are compounded by the lack of visibility into pertinent data, of processes being adequately and flexibly automated, and for the performance of the business to be monitored on a constant basis. Without such capabilities, businesses will find it difficult to survive the current financial conditions – yet creating an environment where information can be easily aggregated and viewed has never been easier. Also, business performance can be easily monitored with small proactive, and even reactive, actions ensuring effective responses to market forces and enabling organisations to compete with local and more global business threats.
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quocirca, business intelligence, performance management
    
Quocirca
Published By: ASG Software Solutions     Published Date: Jul 27, 2009
To meet the challenges of intense competition and increasing customer demands, companies must tightly align their IT service management with business issues and priorities. This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.
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asg, cmdb, bsm, itil, bsm, metacmdb, configuration management, metadata
    
ASG Software Solutions
Published By: BlackBerry     Published Date: Jul 23, 2009
Over the last fifteen years, mobility solutions have evolved from cell phones and pagers to platforms for wireless email and mobilizing business applications. Today's road warriors depend on their mobile devices for fast, reliable, easy access to applications and corporate data. Mobile solution downtime can adversely affect customer service, productivity, sales, and revenues.
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blackberry, mobile applications, cio, availability, pim, voip, smartphones, it communication
    
BlackBerry
Published By: HP     Published Date: Jul 08, 2009
Read this white paper to learn how scalable and efficient blade server enclosures can meet your business needs. Learn more today!
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it outsourcing, hp bladesystem, sllas, uptime, itoncommand, customer applications, data center, space
    
HP
Published By: F5 Networks Inc     Published Date: Jul 08, 2009
By providing a unified Application Delivery Networking platform, F5 BIG-IP offers the ability for organizations to adopt a single platform for all its application delivery needs. Adopting an organizational standard for application delivery can reduce management and administrative costs and improve the ability of the organization to migrate smoothly from traditional to emerging application architectures, and address the unforeseen issues that always arise in the wake of the introduction of new initiatives.
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network, application, delivery, big-ip, organization, platform, management, administrative
    
F5 Networks Inc
Published By: BMC Software     Published Date: Jun 30, 2009
Read a compelling case study by EMA, Inc. to learn how Dell uses BMC CONTROL-M to cut cost and increase productivity with workload automation.
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dell, ema, bmc, control-m, itil, it services, application integration, saas
    
BMC Software
Published By: Tripwire     Published Date: Jun 30, 2009
Learn how Tripwire can help you deploy a comprehensive configuration assessment and control solution that: a) reduces the time and resources required to verify compliance and prepare for audits; and b) maintains continuous compliance by allowing IT to immediately identify any exceptions and trigger remediation of configurations that do not conform to policy.
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tripwire, automate, fisma, compliance, configuration, assessment, solution, audit
    
Tripwire
Published By: Double-Take Software     Published Date: Jun 26, 2009
Just because your business is small, doesn't mean your data isn't just as critical as your Fortune 500 competitors. Like major corporations, small and midsize businesses are increasingly reliant on the critical data stored on their servers.
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double-take, smbs, server, midsize, backup, vulnerability
    
Double-Take Software
Published By: Vision Solutions     Published Date: Jun 26, 2009
Just because your business is small, doesn't mean your data isn't just as critical as your Fortune 500 competitors. Like major corporations, small and midsize businesses are increasingly reliant on the critical data stored on their servers.
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double-take, smbs, server, midsize, backup, vulnerability, vision
    
Vision Solutions
Published By: SAP     Published Date: Jun 23, 2009
The Economist Intelligence Unit examines the lessons learned from the current financial crisis, and proposes ten practical lessons that could help to address perceived weaknesses in risk identification, assessment and management.
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recession, sap, economist, risk management, risk, recovery, risk identification, crisis
    
SAP
Published By: IBM     Published Date: Jun 16, 2009
Establish and Maintain Secure Cardholder Data with IBM Payment Card Industry Solutions.
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pci dss, ibm, mmdg, payment card industry, assessment, design, deployment, management
    
IBM
Published By: IBM     Published Date: Jun 15, 2009
Enjoy this complimentary trial version of WebSphere Application Server Express V7. You'll see how it can provide single-step installation and configuration, wizards and default configurations, and easy to navigate documentation that includes extensive use of sample code to ensure fast and smooth start-up.
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websphere, ibm, application server express v7, sign-step, trial, was, sample code, soa
    
IBM
Published By: ASG Software Solutions     Published Date: Jun 15, 2009
ASG's Business Service Portfolio (BSP) Virtualization Management provides comprehensive oversight, inspections, discoveries, warnings, diagnostics, and reporting for the critical technology and administrative disciplines involved in virtual workload management. This is all done in parallel with physical systems management.
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asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap
    
ASG Software Solutions
Published By: Vision Solutions     Published Date: Jun 10, 2009
Journaling? RAID? Vaulting? Mirroring? High availability? Know your data protection and recovery options! Download this information-packed 29-page report that reviews the spectrum of IBM i (i5/OS) and AIX resilience and recovery technologies and best practices choices, including the latest, next-generation solutions.
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aix, i5/os, vision, resilience, recovery, recovery solutions, os/400, ibm i
    
Vision Solutions
Published By: Vision Solutions     Published Date: Jun 10, 2009
For IT departments looking to bring their AIX environments up to the next step in data protection, IBM’s PowerHA (HACMP) connects multiple servers to shared storage via clustering. This offers automatic recovery of applications and system resources if a failure occurs with the primary server.
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aix, i5/os, vision, resilience, recovery, recovery solutions, os/400, ibm i
    
Vision Solutions
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