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Published By: MuleSoft     Published Date: Jan 16, 2018
“Today’s shoppers expect more than a transactional relationship with retailers; they want a seamless and personalized journey that reflects the context of how they shop across devices and channels. The key to success lies in connecting in-store software with online systems so retailers can provide an uninterrupted experience wherever customers shop.” - Ross Mason, Founder of MuleSoft Driving digital transformation in retail requires connectivity across an ever-increasing number of applications, data and devices. Because of this, connectivity has emerged as a bottleneck that slows the development of new applications and the adoption of new technologies to meet customer demands. In response, leading retail and CPG companies have adopted API-led connectivity, which eliminates this connectivity bottleneck and enables a 2-5x faster IT project delivery across the value chain. Download this eBook to learn: How leading retailers like Buffalo Wild Wings, TAL Apparel and PetSmart are leverag
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MuleSoft
Published By: MuleSoft     Published Date: Nov 27, 2018
“Today’s shoppers expect more than a transactional relationship with retailers; they want a seamless and personalized journey that reflects the context of how they shop across devices and channels. The key to success lies in connecting in-store software with online systems so retailers can provide an uninterrupted experience wherever customers shop.” - Ross Mason, Founder of MuleSoft Driving digital transformation in retail requires connectivity across an ever-increasing number of applications, data and devices. Because of this, connectivity has emerged as a bottleneck that slows the development of new applications and the adoption of new technologies to meet customer demands. In response, leading retail and CPG companies have adopted API-led connectivity, which eliminates this connectivity bottleneck and enables a 2-5x faster IT project delivery across the value chain. Download this eBook to learn: How leading retailers like Buffalo Wild Wings, TAL Apparel and PetSmart are leverag
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MuleSoft
Published By: GoToMeeting     Published Date: Jul 08, 2011
In this eBook, you'll find dozens of proven best practices when it comes to generating more referrals and a systematic referral process you can follow to keep a steady stream of new business flowing in and your referral engine running smoothly and efficiently.
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citrix, sales, referral engine, systematic referral process, profit builders, referral team, effortless networking, laser introduction, referral reward recognition program
    
GoToMeeting
Published By: IBM     Published Date: Oct 31, 2013
IBM Business Analytics help managers in different areas of the marketing organization do their jobs more effectively. Watch this video to see how: 1. Demand generation managers can target the most profitable customers with the right offer at the right time. 2.Marketing operations managers can review the results of multiple campaigns from a single marketing performance dashboard. 3. Brand managers can blend data from blogs, forums and social websites with CRM data to see how people really regard the company’s brand. Watch this video to see how IBM helps you make smarter marketing decisions, faster.
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roi, return on investment, marketing analytics, performance analytics, business analytics, metrics, data, driver-based campaign, campaign optimization, marketing campaign, analytics software, customer experience, c-suite, customer relationship management, crm, business technology
    
IBM
Published By: SAP     Published Date: May 14, 2008
As information flows more freely in the business world, decisions need to be made quicker and based on sturdier data. The analytical capability that was once reserved for large enterprises has now permeated the world of Small to Medium Businesses (SMBs) and provided a solid foundation of visibility into what really matters to these companies.
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business intelligence, sap
    
SAP
Published By: Cox Business     Published Date: Dec 19, 2016
Businesses need to plan for unforeseen events that can disrupt productivity, impair the customer experience, and possibly even threaten a business’s existence. A disruption every business needs to plan for is any event that destroys valuable data, inhibits access to data, or causes downtime of core applications. Consider the staggering amount of information your company stores electronically. What if an unforeseen event destroyed all financial records, client contacts, and application data? You wouldn’t be able to send customers accurate invoices. Your marketing efforts might be undermined. You would lack key metrics for measuring quality, profitability, and more. The losses could be staggering. In every aspect of life, it’s smart to plan for unexpected events. That’s especially true for two plans every business must have: a disaster recovery plan and a business continuity plan.
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Cox Business
Published By: ASG Software Solutions     Published Date: Nov 05, 2009
Effective workload automation that provides complete management level visibility into real-time events impacting the delivery of IT services is needed by the data center more than ever before. The traditional job scheduling approach, with an uncoordinated set of tools that often requires reactive manual intervention to minimize service disruptions, is failing more than ever due to todays complex world of IT with its multiple platforms, applications and virtualized resources.
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asg, cmdb, bsm, itil, bsm, metacmdb, workload automation, wla, visibility, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application
    
ASG Software Solutions
Published By: WhichVoIP     Published Date: Apr 19, 2011
Large multi-million dollar corporations may have the capital and the expertise to install, run and maintain an in-house VoIP service. Small to large business may be better off with a hosted solution. This whitepaper explains both the differences and the advantages of each type of service.
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whichvoip, buyers guide, hosted pbx, on-premise ip-pbx, voip
    
WhichVoIP
Published By: Oco, Inc.     Published Date: Apr 18, 2008
The business intelligence (BI) “boom” of the 1990s was something BIG: big projects designed to give big companies with big budgets a competitive advantage. And while BI delivered big returns for some companies, for others it was nothing but a big headache. An estimated 50% of all data warehousing projects failed to meet their goals. Why? Because many companies underestimated just how big an undertaking BI really was.
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oco, business intelligence, software as a service, saas, business intelligence, bi applications, business intelligence applications, roi, tco, return on investment, total cost of ownership, small business, soho, scalability, oco
    
Oco, Inc.
Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
At a Glance To excel as resource manager, you need to quickly find the right talent to solve the right problems at the right time. CA Project & Portfolio Management (CA PPM) provides you with the modern resource management functions you need to maximize your company’s most valuable assets: the people. Modern, simple and powerful, CA PPM helps you work smarter by region, department, project, role and skill set.
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CA Technologies EMEA
Published By: IBM     Published Date: Sep 27, 2013
Cabot Partners offers a glimpse into the market trends for SAP adoption in midsize businesses and imperatives for the supporting platform. A case is made for a simpler virtualized solution, designed for easy installation and operation and cost-effective scaling for growth.
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cabot partners, ibm powerlinux, sap, small and medium businesses, smb, sap system landscape, virtualization, linux, powerlinux, powervm, storage, data center, data management, business technology
    
IBM
Published By: BlackBerry     Published Date: Oct 03, 2012
As the workplace grows more mobile by the minute, you may be wondering how to extend this to your mobile devices. In this resource, uncover how mobile communications fit into your call recording strategy, and what it means for your enterprise.
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mobile device management, mobile communications, blackberry, call recording, call recording strategy, business technology
    
BlackBerry
Published By: Blackberry     Published Date: Oct 03, 2012
As the workplace grows more mobile by the minute, you may be wondering how to extend this to your mobile devices. In this resource, uncover how mobile communications fit into your call recording strategy, and what it means for your enterprise.
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mobile device management, mobile communications, blackberry, call recording, call recording strategy
    
Blackberry
Published By: Seamless     Published Date: Jun 18, 2013
Michael Farino is the Hospitality Manager for the New York office of DLA Piper (DLA), one of the world’s largest business law firms.Michael and his team oversee the firm’s meal program and all caterin gand special events. With 500 employees in the office and dozens of client meetings and special events each month, this is no small task. DLA worked with Seamless to create a set of rules that would govern when and how employees could order food. Each and every one of DLA’s 500 NYC-based employees was given a username and password. Everyone was free to log-in and order their own meals. Everyone was also assigned to a specific budget group. These budget groups are based each person’s role at the Firm and can accommodate different spending limits and permission levels. As Michael notes, “right away, Seamless gave us the power to enforce our rules,but still be flexible so people get what they need. It’s a win-win.”
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Seamless
Published By: Campaigner     Published Date: May 01, 2015
You worked hard creating great products, at least as hard growing a viable business to support them- and perhaps even harder building the interest and trust of all the subscribers who now welcome your marketing emails. With this white paper learn about the importance of A/B testing, which features to look for, how to get started, and how to increase your success rates.
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content marketing, email marketing, smart content, data analytics, crm, customer engagement, email campaigns, a b testing, success rates
    
Campaigner
Published By: Automation Anywhere     Published Date: Feb 21, 2019
The Augmented Human Enterprise is an independent academic study into the reality and future of automation and AI technologies in the workplace. The future impact of automation and AI on businesses and the people working within them is under constant debate. Advocates hail a future utopia, detractors foresee our dystopian demise. But what's the reality today? A team of academics at Goldsmiths, University of London set out to investigate the real-life impact of automation on work and found that augmented workplaces–those with collaboration between human and machines–score 33% higher on factors deemed to make a workplace more human.
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Automation Anywhere
Published By: MineralTree     Published Date: Jan 14, 2015
Yes, your company is a ripe target for fraud - but it doesn't have to be. Cybercriminals love small to medium businesses, since they have more money in their bank accounts than individuals, but often lack the sophisticated technology and vigilant processes of larger organizations. Gartner estimates that more than 10 percent of small businesses have had funds stolen from their bank accounts.
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mineraltree, online fraud, business, damage, technology, bank, accounts, theft, cyber, crime, protection
    
MineralTree
Published By: IBM     Published Date: Apr 20, 2017
The perimeter continues to dissolve, and the definition of endpoint is evolving, according to results of the SANS 2016 Endpoint Security Survey, now in its third year. As we might expect, 90% or more consider desktops, servers, routers, firewalls and printers to be endpoints that need to be protected. After that, respondents include other less-typical devices in their definition of endpoints that warrant protection: 71% include building security (access/ surveillance), 59% include employee-owned mobile devices and 40% consider industrial control systems as endpoints that need to be protected. Some respondents also consider POS devices, smart cars, emulated endpoints in the cloud and wearables as endpoints needing protection, highlighting the diversity of thinking among respondents.
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device management, data solutions, system solutions, data breach, mobile management
    
IBM
Published By: IBM     Published Date: Apr 24, 2017
The perimeter continues to dissolve, and the definition of endpoint is evolving, according to results of the SANS 2016 Endpoint Security Survey, now in its third year. As we might expect, 90% or more consider desktops, servers, routers, firewalls and printers to be endpoints that need to be protected. After that, respondents include other less-typical devices in their definition of endpoints that warrant protection: 71% include building security (access/ surveillance), 59% include employee-owned mobile devices and 40% consider industrial control systems as endpoints that need to be protected. Some respondents also consider POS devices, smart cars, emulated endpoints in the cloud and wearables as endpoints needing protection, highlighting the diversity of thinking among respondents.
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device management, data solutions, system solutions, data breach, mobile management
    
IBM
Published By: TeamQuest     Published Date: Aug 21, 2012
Take this 15-question assessment to identify the maturity level at which your IT organization is currently operating. Have your colleagues complete it, too, so you can compare answers and results. It makes for some productive discussions!
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teamquest, assessment, capacity management, business technology
    
TeamQuest
Published By: TeamQuest     Published Date: Sep 06, 2012
Your answers to these 15 questions will give you a good indication of the maturity level at which your IT organization is currently operating.
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capacity planning, teamquest, information technology, business technology
    
TeamQuest
Published By: HP     Published Date: May 05, 2014
Leveraging HP breadth to increase security, lower risk, increase efficiency: Find out how CapitalOne has improved compliance, lowered risk, eliminated bottlenecks, reduced cost, and moved from silos to integration by leveraging the HP Software portfolio. Headquartered in McLean, Virginia, Capital One offers a broad array of financial products and services to consumers, small businesses and commercial clients in the U.S., Canada and the UK.
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bsm, business service management, it operations group, it case study, capital one, automation, it management, knowledge management
    
HP
Published By: IBM     Published Date: May 07, 2013
"Building game-changing mobile apps—from vision to execution The proliferation of mobile devices, from smartphones to tablets, is empowering customers all over the world. Now, they expect to engage with enterprises and brands on their terms. In order to get closer to customers and boost productivity, many companies are now investing in apps, with varying results. Read the paper to see why it pays to have an innovative, sound mobile app strategy in place—before looking to build compelling systems of engagement."
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mobile, capitalizing, smarter commerce, customers, productivity, innovative
    
IBM
Published By: SnowFlake     Published Date: Jul 08, 2016
CapSpecialty, through its subsidiaries, is a leading provider of specialty insurance for small to mid-sized businesses in the U.S., offering commercial property and casualty, professional liability, surety and fidelity products in all 50 states and the District of Columbia. By working with select partners through a limited distribution model, CapSpecialty’s creative, hardworking team provides personalized service and cultivates mutually successful partnerships to deliver positive results.
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snowflake, capspecialty, insurance, best practices
    
SnowFlake
Published By: Sprinklr     Published Date: Feb 28, 2018
"Complacency is kryptonite for customer care. It’s an evolving organism that requires speed and constant attention, and that’s why it’s imperative to stay up-to-date. Download for help with handling the complexities of social media, driving engagement, and increasing retention."
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social customer care, customer care, customer care program, customer service, social customer service, social media customer service, social media, social, program, plan, sprinklr
    
Sprinklr
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