cloud survey

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Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys
Published By: Forcepoint     Published Date: May 14, 2019
IDC Infobrief: How Security Solutions Enable Cloud Success Cloud applications have transformed how organizations conduct business, increasing productivity and reducing costs. However, moving to the cloud means critical data now flows outside the organization’s traditional security boundaries. Unsurprisingly, security concerns still rank as the number one reason for not using cloud services*. This IDC InfoBrief, sponsored by Forcepoint, outlines five key security considerations and best practices for safe cloud adoption, including: Multi-cloud adoption: exposing challenges for security architectures Cloud-first and GDPR implications Cloud application visibility and control Data management and DLP in the cloud Leveraging User and Entity Behavior Analytics (UEBA) for protection Read the eBook to find out the five information security lessons learned from transitioning to the cloud. *IDC’s 2017 CloudView Survey; IDC’s 2017 CloudImpact Survey
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Forcepoint
Published By: Forcepoint     Published Date: May 14, 2019
IDC Infobrief: How Security Solutions Enable Cloud Success Cloud applications have transformed how organizations conduct business, increasing productivity and reducing costs. However, moving to the cloud means critical data now flows outside the organization’s traditional security boundaries. Unsurprisingly, security concerns still rank as the number one reason for not using cloud services*. This IDC InfoBrief, sponsored by Forcepoint, outlines five key security considerations and best practices for safe cloud adoption, including: Multi-cloud adoption: exposing challenges for security architectures Cloud-first and GDPR implications Cloud application visibility and control Data management and DLP in the cloud Leveraging User and Entity Behavior Analytics (UEBA) for protection Read the eBook to find out the five information security lessons learned from transitioning to the cloud. *IDC’s 2017 CloudView Survey; IDC’s 2017 CloudImpact Survey
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Forcepoint
Published By: Hewlett Packard Enterprise     Published Date: May 11, 2018
Very little data is available on how effectively enterprises are managing private cloud deployments in the real world. Are they doing so efficiently, or are they facing challenges in areas such as performance, TCO and capacity? Hewlett Packard Enterprise commissioned 451 Research to explore these issues through a survey of IT decision-makers and data from the Cloud Price Index.
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Hewlett Packard Enterprise
Published By: Coupa     Published Date: Dec 14, 2018
Many procurement departments are still using traditional manual processes or outdated technology. The result? Rogue spending, missed discounts from supplier contract pricing, reconciliation headaches, and the list goes on. These business risks are driving more organizations towards the cloud-based, secure, and workflow-friendly world of eProcurement solutions. These solutions are saving money and resources, improving use of budgets and personnel, enabling centralization, and using data to improve and streamline end-to-end purchasing processes. Download this report to learn about: Procurement trends from 400 organizations surveyed Operational and cost-savings benefits of eProcurement Leading features and functionality in eProcurement Adoption best practices and how to get started
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Coupa
Published By: Hewlett Packard Enterprise     Published Date: Dec 13, 2016
While there are many security concerns in the cloud, this report focuses on 12 specifically related to the shared, on-demand nature of cloud computing. To identify the top concerns, CSA conducted a survey of industry experts to compile professional opinions on the greatest security issues within cloud computing. Download now to learn more.
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Hewlett Packard Enterprise
Published By: Pega     Published Date: May 25, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors’ CRM Customer Engagement Center solutions.
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best practices, customer support, business intelligence, business optimization, customer engaement
    
Pega
Published By: Dome9     Published Date: Apr 25, 2018
It is no secret; security and compliance are at the top of the list of concerns tied to cloud adoption. According to a recent 2017 Cloud Security survey to over 350,000 members of the LinkedIn Information Security Community, IT pros have general concerns about security in the cloud (33 percent), in addition to data loss and leakage risks (26 percent) and legal and regulatory compliance (24 percent)1. The number of reported breaches in enterprise datacenter environments still far exceeds the reported exposure from cloud platforms, but as businesses start using public clouds to run their mission-critical workloads, the need for enterprise-grade security in the cloud will increase. Public cloud environments require a centralized, consolidated platform for security that is built from the ground up for the cloud, and allows administrators to monitor and actively enforce security policies. The tools and techniques that worked to secure datacenter environments fail miserably in the cloud. Se
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Dome9
Published By: Cisco     Published Date: Apr 04, 2014
This Cisco Survey provides an important summary and analysis of worldwide results.
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cloud, service, cisco, global, impact survey, business enabler, adoption of new technology, forecasts, report, survey
    
Cisco
Published By: TreasureData     Published Date: May 14, 2012
Treasure Data is going to change the way that you think about Big Data and Cloud Data Warehousing. We'd like to get your input on how you see Big Data and Cloud Data Warehousing. Please take our 10 question survey and give us your input.
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treasuredata, data warehousing, cloud, big data, solution, data-driven, tables, queries, analytics, infrastructure, storage, billing, visualization, data management
    
TreasureData
Published By: Avanade DACH     Published Date: Jan 08, 2019
To compete in today’s world, business leaders are placing increased demands on IT. Unfortunately, many IT departments are not able to deliver future innovation with their current infrastructure, applications and processes. To meet these demands, IT must digitally transform the enterprise through the adoption of cloud native practices, allowing them to both optimize and transform their existing infrastructure and applications. Recent Avanade research supports this thinking, finding that 88% of senior IT decision-makers believe that IT modernization is crucial to addressing the emerging requirements of the digital business1 . On the upside, those surveyed also indicated that by modernizing their IT infrastructures they expect to deliver real business results, such as boosting annual revenue by 14%, while at the same time reducing business operating costs by 13%1 . For many, this sounds like a winning strategy but what does it mean to adopt cloud native approaches, and how does it impact
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Avanade  DACH
Published By: Cisco     Published Date: Apr 04, 2014
This Cisco Survey provides an important summary and analysis of worldwide results.
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cloud, service, research, cisco, global, impact survey, business enabler, adoption of new technology, forecasts, report, survey
    
Cisco
Published By: BMC Software     Published Date: Aug 12, 2013
Don’t miss out on the perspective provided in the latest Forrester Thought Leader Cloud Survey. In-depth responses provided by 300 cloud decision makers show you: • Why users go around IT for cloud services • Why you should embrace hybrid cloud – for yourself and the business • A best-practices checklist to help build and run a cloud that fits your business needs • Four key recommendations from Forrester to reach Cloud success Compliments of BMC Software.
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cloud, cloud services, bmc, forrester
    
BMC Software
Published By: Butler Technologies     Published Date: Jul 02, 2018
The Tenth Annual State of the Network Global Study focuses a lens on the network team’s role in security investigations. Results indicate that 88 percent of network teams are now spending time on security issues. In fact, out of 1,035 respondents, nearly 3 out of 4 spend up to 10 hours per week working exclusively on these types of problems - in addition to managing network upgrades, SDN, cloud, and big data initiatives. When it comes to technology adoption, both cloud and 100 GbE deployment continue to grow aggressively. VoIP adoption is closing in on 60 percent and software-defined networking (SDN) is projected to cross the halfway mark, indicating compounding network complexity amidst the ongoing struggle to ID security threats. With growth comes change and some trends identified in this year’s survey include a rise in email and browser-based malware attacks (63 percent) and an increase in sophistication (52 percent). Nearly 1 in 3 also report a surge in DDoS attacks, signaling a ne
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Butler Technologies
Published By: VMware     Published Date: Aug 18, 2011
This executive level paper highlights trends and findings from CIO's 2011 Global Cloud Computing Adoption survey as it relates to Security and Compliance in the virtualized datacenter.
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vmware, cloud security, trends, virtualized datacenter, compliance, cloud environments, cso, strategies, secure cloud initiative, virtualization
    
VMware
Published By: New Relic     Published Date: Apr 07, 2015
It’s all too easy for CIOs and technology management to build a strategy around any new technology area that is focused on delivering lower technology costs and greater operational efficiency. However, to get your cloud strategy right, you have to learn to move away from measuring the success of change against technology management care-abouts and focus on the priorities of the business. Forrester’s Business Technographics® surveys show a stark disconnect between technology management’s and the business’ desired outcomes from cloud computing; embracing the shift to cloud services means driving and measuring its success against metrics defined by the business before those of IT. This report outlines the strategic plan of Forrester’s solution for CIOs working on cloud computing. This report is designed to help you onboard the business to your cloud strategy.
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New Relic
Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jul 25, 2017
While the cloud can be a disruptive force, this global survey, conducted by Harvard Business Review and sponsored by Oracle, shows it is no longer a divisive one. The cloud is emerging as a unifying force that’s forging tighter collaboration between business and IT managers to drive innovation. The survey debunks three myths around implementing a public and/or private cloud strategy, including whether corporate systems need public cloud app data and how aligned IT and business are when it comes to the cloud.
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Oracle PaaS/IaaS/Hardware
Published By: NetApp     Published Date: Sep 29, 2014
As cloud deployments accelerate, there's no question that Federal agencies are reaping the benefits – improved agility, less IT complexity, and greater collaboration through shared services. But, while the benefits are clear, concerns around data stewardship and management can stop migrations in their tracks. So how are Federal agencies dealing with the control challenge? To find out, MeriTalk surveyed 153 Federal IT professionals closely involved in their agency's cloud implementations.
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cloud control, it complexity, collaboration, data management, cloud implementations, it management
    
NetApp
Published By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 12, 2017
Corporations today are focused on employee engagement – but the task of keeping employees engaged is not that easy. Recent research shows that 38 percent of the respondents to PwC’s Annual CEO Survey see effective performance management as a critical factor when they were asked “what aspects of their talent strategy would make the greatest impact on attracting, retaining and engaging the people you need to remain relevant and competitive.”1 Achieving simultaneous growth in top-line revenue and bottom-line profitability has come, and likely will continue to come, through greater levels of workforce efficiency.
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cloud, cloud computing, performance management, survey, employee engagement, efficiency
    
Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 12, 2017
This survey of senior managers and directors was conducted in four regions – North America, Europe, the Middle East and Africa (EMEA), Central and South America, and Asia-Pacific – with the aim of discovering attitudes towards and plans for the adoption of cloud based supply chain management (SCM) solutions. We focused on three key areas: 1. The criticality of supply chain to their business 2. How to reach their business objectives through supply chain processes 3. The propensity to use the supply chain cloud and reasons for adopting/not adopting
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cloud, scm, supply chain management, cloud computing
    
Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
Published By: Cisco Systems     Published Date: Jun 27, 2013
To help us understand what business leaders think about ‘the cloud’ and the impact of cloud collaboration to their businesses, we asked Forbes Insights to conduct research. In response, Forbes surveyed over 500 senior executives from global companies with sales ranging from $250 million to over $20 billion, and interviewed 15 executives. The study examined the ways business leaders increasingly look at cloud collaboration as a way to increase productivity, accelerate business results, and enhance innovation and collaboration across borders and functions.
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cloud, collaboration, technology, business leaders, perspective, results, productivity, innovation, networking, knowledge management, storage, business technology, data center
    
Cisco Systems
Published By: Rackspace     Published Date: Mar 28, 2018
With Rackspace Managed Security and Compliance Assistance for GCP, Rackspace is now a leading managed security services provider that offers services on all of the major public cloud platforms. In IDC’s 2017 CloudView Survey of over 6,000 enterprise respondents, nearly 50 percent indicated concerns about security in the cloud, and about 40 percent cited superior security capabilities available from service providers as a major incentive to move to the cloud.¹ With RMS, Rackspace security experts help customers with strategic planning for best practice multi-cloud security, tactical day-to-day security monitoring and threat analysis to deter, detect and respond to potential threats around the clock.
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Rackspace
Published By: Wasabi     Published Date: Nov 13, 2018
As cams and digital video become more critical to law enforcement, their success will be in large part dependent on the ability to efficiently store and access that data. In this case study we look at Novus Insight, a leading integrator of managed video storage for law enforcement agencies, and their decision to use Wasabi Hot Cloud Storage. Novus is tasked with helping law enforcement manage the massive volumes of digital video evidence that body and dash cams are creating. Not a simple proposition for these budget and resource constrained public agencies. After surveying the available options Novus found going with Wasabi an easy choice. Wasabi’s revolutionary storage technology allows for an unprecedented combination of speed, affordability and security. It not only brings Novus the instantly scalable cloud solution they need, it dramatically improves performance and economics at the same time. To learn more about how Novus and Wasabi are helping enable better policing through bette
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Wasabi
Published By: Splunk     Published Date: Nov 29, 2018
IT organizations struggle with numerous challenges — hybrid environments, lack of visibility during cloud migration, multiple infrastructure monitoring tools, and reliance on manual processes. Yet according to a 2018 global survey, less than half of IT practitioners are confident they can ensure performance and system availability with their current toolset. As a Splunk customer, you understand the power of running your monitoring and logging environment in a machine data platform. Are you utilizing your machine data platform to effectively run APM, infrastructure monitoring and Network performance monitoring and diagnostics? This guide outlines the 8 biggest mistakes IT practitioners make and provides solutions, key takeaways and real-world examples to help you improve IT monitoring and troubleshooting in your organization. Download your copy to learn how to: Achieve end-to-end-visibility throughout cloud migration Find trends and root cause faster with automated investigations
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application performance monitoring, network tools, network monitoring tools, network monitoring software, network monitoring, it monitoring
    
Splunk
Published By: Amazon Web Services     Published Date: Oct 09, 2017
As easy as it is to get swept up by the hype surrounding big data, its just as easy for organisations to become discouraged by the challenges they encounter while implementing a big data initiative. Concerns regarding big data skill sets (and the lack thereof), security, the unpredictability of data, unsustainable costs, and the need to make a business case can bring a big data initiative to a screeching halt. However, given big data's power to transform business, it's critical that organisations overcome these challenges and realise the value of big data. The cloud can help organisations to do so. Drawing from IDG's 2015 Big Data and Analytics Survey, this white paper analyses the top five challenges companies face when undergoing a big data initiative and explains how they can effectively overcome them.
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amazon, web services, intel, migration, data warehousing, organization optimization, security, software
    
Amazon Web Services
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