communication management

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Published By: ClickSoftware     Published Date: Mar 20, 2014
Learn how leveraging the cloud to optimize field workforce management improves the experiences of your customers while also lowering operational costs.
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cloud, communication, customer services, process visibility, mobile workforce management, business technology
    
ClickSoftware
Published By: ClickSoftware     Published Date: Mar 20, 2014
A white paper on how the customer experience can be improved through the elimination of front office and field workforce communication barriers.
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cloud, communication, customer services, process visibility, mobile workforce management, business technology
    
ClickSoftware
Published By: Skillsoft     Published Date: Mar 05, 2014
From effective communication to problem solving and decision making, this whitepaper explains the ‘seven deadly skills’ all leaders should possess, and outlines how Skillsoft can help you develop them.
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leadership skills, effective communication, problem solving, training software, management development
    
Skillsoft
Published By: IBM     Published Date: Feb 25, 2014
In their efforts to keep up with these varied needs, healthcare organizations are experiencing a proliferation of assets and asset types. But assets themselves are experiencing a convergence. Clinical devices for patient monitoring and care, building systems for cooling and lighting, and technology devices for communications and record keeping share a common foundation. An enterprise asset management system can be at the core of this transformation. Download the whitepaper to learn more.
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IBM
Published By: Jive Software     Published Date: Feb 24, 2014
This IDC study addresses the management challenges and subsequent best practice outcomes that can be achieved through the integration of existing enterprise social network tools with other networks or enterprise applications.
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jive, idc, social business, social software, integration, enterprise social network, esn, unified communications, productivity, social networks, innovation management, socialytics, customer experience, social sales, social talent management
    
Jive Software
Published By: Oracle     Published Date: Jan 16, 2014
In this whitepaper, you will learn the highlights of interviews with 229 executives worldwide and how they assess the challenges and opportunities faced by global businesses as they optimize sales resources to develop territories and incentive compensation plans.
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creating sales territory, sales performance, sales plan development, sales data, sales territory, incentive compensation plan, enterprise communications, data versus instinct, application integration, application performance management, business intelligence, collaboration
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
In this whitepaper, you will learn the highlights of interviews with 229 executives worldwide and how they assess the challenges and opportunities faced by global businesses as they optimize sales resources to develop territories and incentive compensation plans.
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creating sales territory, sales performance, sales plan development, sales data, sales territory, incentive compensation plan, enterprise communications, data versus instinct, application integration, application performance management, business intelligence, collaboration
    
Oracle
Published By: Oracle     Published Date: Jan 16, 2014
In this whitepaper, you will learn the highlights of interviews with 229 executives worldwide and how they assess the challenges and opportunities faced by global businesses as they optimize sales resources to develop territories and incentive compensation plans.
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creating sales territory, sales performance, sales plan development, sales data, sales territory, incentive compensation plan, enterprise communications, data versus instinct, application integration, application performance management, business intelligence, collaboration
    
Oracle
Published By: Avaya     Published Date: Jan 15, 2014
Communication solutions are reaching an ideal balance of sophistication and ease-of-use. But are you making the most of these technologies by integrating them into your daily workflows to make innovation and collaboration part of every interaction?
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avaya, collaboration, integration, integrating technology, workflow, productivity, innovation, communication solutions, connectivity, interactions, efficient communication, workflow management, trend advisor, improve collaboration, collaboration tools, video conferencing, unified communications, people-centric solutions, trend services
    
Avaya
Published By: Avaya     Published Date: Jan 15, 2014
How are you collaborating with the amazing communication technology now available? Chances are your organization is doing collaboration ... all wrong. Let's look at 5 common collaboration fails tripping up companies today.
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avaya, collaboration, integration, integrating technology, workflow, productivity, innovation, communication solutions, connectivity, interactions, efficient communication, workflow management, trend advisor, improve collaboration, collaboration tools, unified communications, people-centric solutions, trend services, engagement
    
Avaya
Published By: IBM     Published Date: Jan 10, 2014
Building an effective sales team starts with hiring the best talent and then making them productive as quickly as possible.
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social collaboration, social networking, social business, communication, social media, mobile, bid data, cloud, ventana research, sales team, learning management, management systems, collaboration tools, knowledge sharing, learning, ibm
    
IBM
Published By: IBM     Published Date: Jan 09, 2014
In this Research Report, Clabby Analytics takes a closer look at IBM’s Flex System converged architecture. The new Flex System’s advanced blade offering shines compared to its closest rival: traditional blade architecture. Flex System offers superior manageability, faster communications, more storage capacity (using up to eight internal solid state drives [SSDs] per compute node) and better storage management — as well as broader/better physical/virtual system management — than all of today’s leading blade competitors.
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clabby analytics, ibm, flex system, architecture, blade architecture, puresystems, pureflex, virtualization
    
IBM
Published By: Adobe     Published Date: Nov 07, 2013
SPAR Austria Information and Communication Services taps powerful content management and publishing capabilities in Adobe Experience Manager to enhance digital marketing strategies
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adobe, spar, business services, integrated online experiences, spar austria, leading food retail, household consumer goods, multichannel marketing strategy, web content management, adobe experience manager, adobe marketing cloud, the cloud, ionteractive web experiences, creating engagement, store experience online, sap integration, product content management
    
Adobe
Published By: CDW     Published Date: Nov 05, 2013
As IT infrastructures evolve, the complexity of software assets is constantly increasing, creating headaches for IT pros whose responsibility it is to keep track of it all. In response, many are turning to software asset management (SAM) software. Chances are your organization may already have an asset management product in place that you think is adequate.
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cdw solutions, sam provider, software asset management, sam software, it process, software tco improvement, cio pushback, telecommunications, digital assets, delivering business value, hybrid approach, software management, sam program, it management
    
CDW
Published By: Oracle     Published Date: Nov 01, 2013
The next generation of talent management practices and solutions will largely be driven by economic evolution, demographic changes, and technology advancements. These factors are dramatically influencing the way people work, the way companies are organized, and the way talent is managed. Current business and talent management processes and technology must evolve to effectively deliver business value over the next few years. This paper explores how current business and talent management processes and technology must evolve in order to effectively deliver business value in the next 5 to 10 years. The research presented in this paper is supported by interviews with thought leaders in talent management, including practitioners, academics, and technologists from around the globe.
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zenithoptimedia, oracle, future of talent management, economic factors, the knowledge economy, globalization, structural unemployment, generational geographies, workplace diversity, technology factors, digitization, telecommunications, change management
    
Oracle
Published By: CDW     Published Date: Oct 10, 2013
CDW’s Mobile Expense Management solution enables organizations to view, integrate and manage mobile communications costs across the entire organization in order to make more informed strategic decisions.
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mobility management, mobile expense management, total mobility, cdw, expense management, mobile expense, historical invoice audit, invoice process, wireless expense, wireless communications, optimize communications, maximize mobile benefits, wireless, network performance management, tablet, smartphone, mobile device
    
CDW
Published By: IBM     Published Date: Oct 01, 2013
Engaging Your Employees & Improving Adoption and Retention of Key Business Messages Today's Corporate Communications leaders are tasked with making their employees smarter about your company's business, elevating their engagement and knowledge around your brand in ways that are impactful, memorable and enables retention of the key messages. Yet in a recent CMO Study conducted by IBM Institute For Business Value, only 20% of CMO's believe that the corporate character and brand are fully understood by the organizations employees. Join us for a 60-minute webinar to discover how how other companies are successfully creating advocates out of their employees and help them to better understand their corporation's key messages through the use of new and exciting technologies.
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corporate communications, social business, employee learning, employee retention, human resource management, cmo, workforce management, smarter workforce, corporate branding, technology, business technology
    
IBM
Published By: Riverbed     Published Date: Sep 17, 2013
Learn how Riverbed® OPNET Unified Communications Xpert™ (UC Xpert) software provides end-to-end service management for Unified Communications and remote troubleshooting.
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riverbed, service management, ip communications, ip networks, ip telephony, web conferencing, ip faxing, wireless office, network performance
    
Riverbed
Published By: IBM     Published Date: Aug 21, 2013
In many enterprises, marketing is a multichannel effort that includes a wide range of touch points. The touch points range from websites and email promotions to traditional print advertising, postal mail, and broadcast, and direct sales by phone and in-person sales teams. But too often, each channel works independently, accountable to its own objectives, unaware of the efforts and results made within other marketing channels. As a result, call centers speak to customers without knowing the offers the customers previously accepted or rejected. In addition, emails launch without reference to online promotions and websites present messages that disregard their visitors’ previous contact history.
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cross channel marketing, customer communications, interactive marketing, multi-channel marketing, sales, multichannel, communications, email marketing, customer relationship management, crm, business technology
    
IBM
Published By: IBM     Published Date: Aug 20, 2013
Decisions, decisions. They can make or break marketing success. Yet as customers and channels grow more complex, so does decision-making. As choices multiply, marketing becomes more challenging than ever. The days when marketers could rely strictly on good judgment and business acumen are past. Technology for decision and process automation gives marketers a decided edge in making spot-on decisions that match individual customers to the best message, on a scale of millions. The process of Decide builds on customer data collection and analysis, and positions your organization for profitable engagement with your Generation C connected customers. It plays an essential role in Enterprise Marketing Management (EMM) along with the processes of Collect, Analyze, Deliver and Manage.
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enterprise marketing management, customer marketing, customer communication, interactive marketing, emm, process automation, marketing strategy, multi-channel marketing, customer relationship management
    
IBM
Published By: eFax     Published Date: Aug 06, 2013
eFax Corporate is part of publicly-traded j2 Global™ Inc. (NASDAQ: JCOM). Founded in 1995, j2 Global provides outsourced, value-added messaging and communications services to individuals and businesses around the world. The Company offers fax, voicemail and document management solutions, Web-initiated conference calling and unified-messaging and communications services.
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efax, value-added messaging, communications services, management solutions, unified-messaging
    
eFax
Published By: Teradata     Published Date: Jun 12, 2013
Health plans and insurers know that to thrive over the next 3-5 years, they must dramatically improve their ability to engage with individual consumers. The combination of Teradata products; an integrated data warehouse, Aster big data analytics and Aprimo integrated communication management, creates actionable analytic capabilities unparalleled in its ability to help companies achieve these goals. this white paper details how health plans and insurers can use Teradata to succeed in today’s healthcare environment.
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healthcare, data, insights, health plans, integrated data
    
Teradata
Published By: Tribold.com     Published Date: May 09, 2013
Enterprise Product Management is essential for CSPs seeking to secure and enhance their market positions. The complexity of CSP product offerings creates a business environment that is slow and ill-equipped to meet ever-growing customer demands.
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tribold, tribold epm, plm, product lifecycle management, enterprise product management
    
Tribold.com
Published By: IBM     Published Date: Apr 26, 2013
The move to 4G LTE networks promises much to the world of mobile computing: speeds ten-fold faster than 3G to enable HD video quality, faster online gaming, mobile video chat, and more … but from the communication provider’s perspective, LTE’s advances also come with higher levels of uncertainty. The videos in this interactive menu show how IBM’s Integrated Service Management for LTE delivers an integrated offering that provides visibility, control and automation over LTE networks and services.
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demo, ibm, trivoli, netcool, lte, launchpad, mobile computing, hd tv quality
    
IBM
Published By: Peoplefluent     Published Date: Apr 02, 2013
HR has an important opportunity to drive enterprise social collaboration. Read how social technology enables employee productivity, how HR can add value to social communication, and how social tools can improve HR functions.
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social, collaboration, social collaboration, enterprise social collaboration, social technologies, enterprise communication, social communication, social hcm, social talent management, talent management, workforce productivity, social hr improvements, social hr process, social hcm software, employee communication, employee engagement, intersection of social and hr, onboarding, employee retention
    
Peoplefluent
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