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Published By: ServiceSource     Published Date: Sep 15, 2015
Companies that take a more sophisticated approach to customer success, revenue retention and revenue growth after the initial sale earn 46 percent more revenue compared to their less sophisticated peers, according to a global study conducted in 2015 across software, hardware, SaaS and life sciences companies. The study highlights the urgent need for companies to consider the full range of customer success and revenue growth activities after the initial sale—collectively called the “revenue lifecycle”—which includes onboarding, adoption, upselling/cross-selling, retention and renewal. The study shows that a company that improves people, processes, technology, data and KPIs in the revenue lifecycle can expect to improve renewal rates by more than 31 points.
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ServiceSource
Published By: Nokia     Published Date: Aug 04, 2016
This paper presents the value of an enterprise POL based on a Bell Labs economic analysis. It examines the financial benefits of an optical network compared to traditional copper-based Ethernet architectures. Also discussed in this white paper is why a POL provides the most cost-effective option to meet the gigabit speed networking challenges of a future digital enterprise.
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passive optical lan, copper-based ethernet, communications requirements, ethernet architecture, gigabit speed networking, digital enterprise
    
Nokia
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
The days of ‘buyer beware’ are over. Today it’s ‘seller beware,’ as customers—empowered by technology—share their service experiences. That means every experience must be personalized and consistent across channels and throughout the customer journey. Get it right and you’ll be rewarded with increased revenues and lifelong customers. Get it wrong and 89% of customers will stop doing business with you after one bad experience. So how do you deliver the tailored, seamless service customers demand? Learn how Oracle delivers a complete, connected, stand-out customer service solution as compared with Salesforce.
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salesforce, oracle, service cloud, customer interaction, customer engagement
    
Oracle Service Cloud
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
The days of ‘buyer beware’ are over. Today it’s ‘seller beware,’ as customers—empowered by technology—share their service experiences. That means every experience must be personalized and consistent across channels and throughout the customer journey. Get it right and you’ll be rewarded with increased revenues and lifelong customers. Get it wrong and 89% of customers will stop doing business with you after one bad experience. So how do you deliver the tailored, seamless service customers demand? Learn how Oracle delivers a complete, connected, stand-out customer service solution as compared with KANA.
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customer interaction, customer service, oracle service cloud, kana
    
Oracle Service Cloud
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
The days of ‘buyer beware’ are over. Today it’s ‘seller beware,’ as customers—empowered by technology—share their service experiences. That means every experience must be personalized and consistent across channels and throughout the customer journey. Get it right and you’ll be rewarded with increased revenues and lifelong customers. Get it wrong and 89% of customers will stop doing business with you after one bad experience. So how do you deliver the tailored, seamless service customers demand? Learn how Oracle delivers a complete, connected, stand-out customer service solution as compared with eGain.
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oracle, service cloud, customer interaction, customer service
    
Oracle Service Cloud
Published By: Oracle     Published Date: Jun 22, 2016
When meeting the needs of a growing infrastructure, do you build or buy? This video illustrates how using the Oracle Database Appliance, which contains the server, software, networking and storage, is easy to deploy and maintain compared to a traditional build scenario, while also being an affordable high availability database solution.
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data management, business practices, databade management, data appliance
    
Oracle
Published By: Citrix ShareFile     Published Date: Apr 11, 2017
With Citrix for chartered accountants you can securely connect to clients, files and QuickBooks from any device. We make it easy to streamline your file sharing and secure your firm’s data as well as your clients’. You get seamless access to all of the files you need—and even QuickBooks—from any device, any time. Read this fact sheet to see how Citrix can help you: • Exchange confidential client files and emails with superior encryption and security. • Offer a more professional solution compared to password-protected PDFs. • Improve your customer service with cutting-edge technology at an affordable price.
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citrix, quickbooks, file sharing, file security, pdf protection, customer service
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Apr 14, 2017
With Citrix for chartered accountants you can securely connect to clients, files and QuickBooks from any device. We make it easy to streamline your file sharing and secure your firm’s data as well as your clients’. You get seamless access to all of the files you need—and even QuickBooks—from any device, any time. Read this fact sheet to see how Citrix can help you: • Exchange confidential client files and emails with superior encryption and security. • Offer a more professional solution compared to password-protected PDFs. • Improve your customer service with cutting-edge technology at an affordable price.
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client engagement, data security, confidential data, data protection, email security, customer service
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Apr 14, 2017
With Citrix for chartered accountants you can securely connect to clients, files and QuickBooks from any device. We make it easy to streamline your file sharing and secure your firm’s data as well as your clients’. You get seamless access to all of the files you need—and even QuickBooks—from any device, any time. Read this fact sheet to see how Citrix can help you: • Exchange confidential client files and emails with superior encryption and security. • Offer a more professional solution compared to password-protected PDFs. • Improve your customer service with cutting-edge technology at an affordable price.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection, accounting protection
    
Citrix ShareFile
Published By: JobPad inc     Published Date: Mar 29, 2012
Try JobPad's patent pending outplacement service and reduce your outplacement costs by 90%. JobPad is a new trend in cost effective outplacement. By offering JobPad, you will be seen as a responsible Company and reduce legal risks. It costs less than 10% compared to traditional outplacement service.
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outplacement, career transition, downsizing, layoffs, restructuring
    
JobPad inc
Published By: IBM     Published Date: Dec 03, 2008
When the IBM System x3350 was compared directly with Dell's PowerEdge R300 under the new SPECpower ssj_ops/watt benchmark, the IBM server scored more than 15 percent better than the equivalent from Dell. See all the details in this special report.
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ibm, express seller, ibm system x3350, dell poweredge r300, ibm performance report, storage
    
IBM
Published By: IBM     Published Date: Aug 30, 2010
Vendors in this market have been challenged in their attempts to gain market visibility and awareness for their products and for the benefits they can provide compared with just throwing more hardware at the problem.
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ibm, database application, vendor, data archiving, erp, crm application, customer relationship management
    
IBM
Published By: Cornerstone OnDemand     Published Date: Feb 12, 2015
Today’s executives don’t hold HR in very high esteem: according to Deloitte, “42 percent of business leaders believe their HR teams are underperforming or just getting by, compared to the 27 percent who rate HR as excellent or good when assessing HR and talent programs.” Learn how HR can become a strategic partner to the C-Suite..=
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cornerstone ondemand, employee engagement, leadership, development strategy, employees, high performing, operational leadership, business success
    
Cornerstone OnDemand
Published By: Netezza IBM US     Published Date: Mar 27, 2012
This eBook will explain the fundamental differences between the IBM Netezza 1000 and Oracle Exadata solutions. You will learn which solutions best meet your business needs and how to achieve optimal results from your data.
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ibm, netezza, exadata, technology, data center, data management, oracle exadata solutions
    
Netezza IBM US
Published By: Netezza IBM US     Published Date: May 08, 2012
As you read this paper, temporarily put aside notions of how a database management system should work, and be open to new ways of thinking. Be prepared to do less, not more, to achieve a better result.
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teradata, netezza, ibm, data management, technology, business technology
    
Netezza IBM US
Published By: IBM     Published Date: Oct 01, 2012
his independent study by the International Technology group found IBM PowerVM more cost-competitive over time, compared to VMware, in terms of IT costs and the costs of downtime.
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virtualization, it infrastructure, software partitioning, reduce costs, risk management, business technology
    
IBM
Published By: IBM     Published Date: Nov 07, 2012
As companies throughout the world examine the business value of Cloud Computing, it is important to understand how cloud can lower IT expenses. Read on to learn about the savings of cloud computing when compared against traditional infrastructure.
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ibm, cloud computer, roi, return on investment, traditional infrastructure, it infrastructure, business technology
    
IBM
Published By: NetApp     Published Date: Dec 12, 2013
Learn why NetApp Open Solution for Hadoop is better than clusters built on commodity storage. This ESG lab report details the reasons why NetApp's use of direct attached storage for Hadoop improves performance, scalability and availability compared to typical internal hard drive Hadoop deployments.
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netapp, lab validation, distibuted content repositor, big content scalability, enterprise reliability, intelligent object management
    
NetApp
Published By: EMC Converged Platforms     Published Date: Aug 19, 2016
Kimpton's success as the #1 boutique hotel company in the United States started with the implementation of the most advanced and reliable converged infrastructure system - VCE Vblock®. Modernizing the data center enabled this top hotel chain to spend less time focusing on managing and supporting infrastructure, and more time serving its ecosystem. Some of the benefits Kimpton achieved since the deployment of EMC Converged Infrastructure from VCE included a 25 percent reduction in operating expenses by moving to Vblock Systems, compared with an expected savings of only 10 percent. Kimpton can also stand up virtual machines (VMs) in minutes to capitalize on business opportunities, compared to days or weeks with the old infrastructure. Watch this video to learn more about the Kimpton Hotels story.
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EMC Converged Platforms
Published By: Cherwell Software     Published Date: Apr 12, 2019
Info-Tech’s Category Reports provide a comprehensive evaluation of popular products in the IT Service Management market. This buyer’s guide is designed to help prospective purchasers make better decisions by leveraging the experiences of real users. The data in this report is collected from real end users, meticulously verified for veracity, exhaustively analyzed, and visualized in easy to understand charts and graphs. Each product is compared and contrasted with all other vendors in their category to create a holistic, unbiased view of the product landscape. Use this report to determine which product is right for your organization. For highly detailed reports on individual products, see Info-Tech’s Product Scorecard.
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Cherwell Software
Published By: EvolveIP     Published Date: Sep 09, 2015
Evolve IP’s virtualization TCO calculator is a comprehensive financial tool that produces an accurate analysis of on-premise data center hardware, software, and operational costs. Unlike overly simplified marketing gimmicks on the Internet, this is the actual tool we are using successfully with IT executives across the country. When completed and compared to a cloud services quote, you’ll be able to accurately determine which solution is right for your organization.
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networking, it management, knowledge management, business technology, data center
    
EvolveIP
Published By: CDW-Lenovo     Published Date: Oct 15, 2015
In TBR’s 2Q15 CSAT x86-based Servers Study, Lenovo customers reported higher levels of satisfaction with their x86 servers compared to Dell and HP customers. For the 2Q15 study, TBR measured 22 customer satisfaction attributes; Lenovo was the outright leader or tied for the lead in rolling six-month mean satisfaction scores.
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CDW-Lenovo
Published By: Fitbit     Published Date: Mar 16, 2017
In a three-year retrospective study that analyzed health care claims and wearable device data from a self-insured employer, Springbuk looked at the potential impact of Fitbit technology as part of a wellness program. The analysis shows that connected health and fitness interventions can close the gap between the everyday actions that change health and drive outcomes for employee health and employer cost. Some of the key findings include: * Employees who opted into the Fitbit program demonstrated significant cost savings when compared to the control group. * Engaged users cost less than non-engaged users. * The opportunity for cost savings is potentially the highest with less active individuals.
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Fitbit
Published By: Puppet Labs     Published Date: Apr 05, 2011
This whitepaper articulates why Puppet is a superior choice compared to today's most common alternatives for server management.
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puppetlabs, puppet labs, server management, virtualization, compliance, security, data center automation
    
Puppet Labs
Published By: IBM     Published Date: Sep 30, 2013
The Smarter Workforce Accelerator uses a structured model that helps you understand your current capabilities and those that you need to develop to achieve your Smarter Workforce objectives. The assessment focuses on your current environment and capabilities such as scouting talent, recruiting talent, leadership development, and your work culture and methods. Each capability is assessed using an objective framework that defines the characteristics of an organization at each level. This approach helps you understand: • Your current and desired capability levels • Your organization’s relative maturity compared with the competition and leading practice • Business opportunities and priorities resulting from the capability gaps
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ibm, ibm smarter workforce accelerator, workforce management, social business, technology, smarter workforce, recruiting, staffing, training, development, knowledge management, business technology
    
IBM
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