data insights

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Published By: Genesys     Published Date: Jul 13, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
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Genesys
Published By: IBM     Published Date: Apr 19, 2017
Data is only as good as the insights it produces, the actions it influences, and the results it fosters. That’s the secret recipe for data management. Your business stakeholders depend on data-based insights to drive decisions and priorities throughout the organization. Insights based on sound data practices can give your business a competitive advantage in the marketplace. Is your data management system ready to support your business? Find out using Forrester’s Data Management Infrastructure Self-Assessment Tool. IBM has licensed this tool to help you identify the areas of strength and opportunities for improvement.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
IBM
Published By: Lookout     Published Date: Aug 28, 2017
Mobile devices have rapidly become ground zero for a wide spectrum of risk that includes malicious targeted attacks on devices and network connections, a range of malware families, non-compliant apps that leak data, and vulnerabilities in device operating systems or apps. Read the four mobile security insights CISOs must know to prepare for a strategic conversation with the CEO and board about reducing mobile risks and the business value associated with fast remediation of mobile security incidents.
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mobile security, mobile risks, device attacks, network attacks, malware attack
    
Lookout
Published By: Mitto     Published Date: Jun 06, 2017
APQC reports that 30% of CFOs that are unhappy with their current planning solution.1 Most FP&A professionals want a planning and forecast process that is fast and repeatable. They want the financial data to be accurate and transparent to the deepest levels. They need planning tools that provide structure to streamline the process and flexibility to accommodate changes in the business. And they require analysis and reporting that bring visibility to the state of the business and lead to actionable insights. This paper details five best practices that Finance teams can follow to improve their planning and forecasting and influence the strategy of an organization.
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veritas, backup, recovery, netbackup
    
Mitto
Published By: Pure Storage     Published Date: Apr 18, 2018
Massive amounts of data are being created driven by billions of sensors all around us such as cameras, smart phones, cars as well as the large amounts of data across enterprises, education systems and organizations. In the age of big data, artificial intelligence (AI), machine learning and deep learning deliver unprecedented insights in the massive amounts of data. Amazon CEO Jeff Bezos spoke about the potential of artificial intelligence and machine learning at the 2017 Internet Association‘s annual gala in Washington, D.C., “It is a renaissance, it is a golden age,” Bezos said. “We are solving problems with machine learning and artificial intelligence that were in the realm of science fiction for the last several decades. Natural language understanding, machine vision problems, it really is an amazing renaissance.” Machine learning and AI is a horizontal enabling layer. It will empower and improve every business, every government organization, every philanthropy
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Pure Storage
Published By: Q2 eBanking     Published Date: Jul 30, 2017
Many financial institutions see their customer data as one of their most valuable assets. Unlocking insights from that data helps FIs understand, anticipate and offer account holders the products and services they truly need. A major trend to unlocking customer insights is using machine learning to surface the behavioral intelligence buried in the large amount of account holder transactional data captured each and every day. In this paper, learn how a group of talented, enthusiastic analysts with an open approach to data can yield some very interesting and extremely valuable and actionable results. This approach, championed by Q2 Executive Vice President and CTO Adam Anderson, has led to a new platform, Q2 SMART, which provides powerful behavioral analytics for financial institutions, enabling growth while providing account holders with real value.
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Q2 eBanking
Published By: Google     Published Date: Dec 03, 2018
The Internet of Things is growing fast: By 2025, IoT devices will transmit an estimated 90 zettabytes of data to their intended targets, according to IDC. Armed with information, businesses can revolutionise everything from fraud detection to customer service. But first, they need an architecture that supports real-time analytics so they can gain actionable insights from their IoT data. Read the complete report sponsored by Google Cloud, and learn how to mitigate key IoT-related challenges.
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Google
Published By: Quick Base     Published Date: Aug 07, 2017
Many financial leaders struggle to find enough time to do everything needed because they must deal with manual processes and clunky spreadsheets. If you're concerned about wasting time by manually collecting financial data, find out how to conquer spreadsheets with the power of automation. You'll learn key trends and insights backed by research and hear real-world examples and best practices for financial automation. You'll come away with the practical tips and inspiration you need to improve team performance, mitigate financial risk, and increase business impact.
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Quick Base
Published By: Fiserv     Published Date: Nov 08, 2017
"Learn how you can reduce loan defects, improve data quality and simplify compliance in the mortgage lending process. Co-presented with Craig Focardi, mortgage industry executive and technology advisor, this webinar provides insights into mortgage lending process challenges and how they impact experiences for lenders and borrowers, as well as the overall performance of the loan. The webinar also provides suggestions for reducing loan defects and strategies to correct them."
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Fiserv
Published By: Group M_IBM Q1'18     Published Date: Jan 04, 2018
IBM® InfoSphere® Big Match for Hadoop helps you analyze massive volumes of structured and unstructured customer data to gain deeper customer insights. It can enable fast, efficient linking of data from multiple sources to provide complete and accurate customer information—without the risks of moving data from source to source. The solution supports platforms running Apache Hadoop such as IBM Open Platform, IBM BigInsights, Hortonworks and Cloudera.
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hadoop, infosphere, data, customer insights
    
Group M_IBM Q1'18
Published By: Group M_IBM Q1'18     Published Date: Jan 08, 2018
For increasing numbers of organizations, the new reality for development, deployment and delivery of applications and services is hybrid cloud. Few, if any, organizations are going to move all their strategic workloads to the cloud, but virtually every enterprise is embracing cloud for a wide variety of requirements. To accelerate innovation, improve the IT delivery economic model and reduce risk, organizations need to combine data and experience in a cognitive model that yields deeper and more meaningful insights for smarter decisionmaking. Whether the user needs a data set maintained in house for customer analytics or access to a cloud-based data store for assessing marketing program results — or any other business need — a high-performance, highly available, mixed-load database platform is required.
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cloud, database, hybrid cloud, database platform
    
Group M_IBM Q1'18
Published By: IBM     Published Date: Jul 09, 2018
Data is the lifeblood of business. And in the era of digital business, the organizations that utilize data most effectively are also the most successful. Whether structured, unstructured or semi-structured, rapidly increasing data quantities must be brought into organizations, stored and put to work to enable business strategies. Data integration tools play a critical role in extracting data from a variety of sources and making it available for enterprise applications, business intelligence (BI), machine learning (ML) and other purposes. Many organization seek to enhance the value of data for line-of-business managers by enabling self-service access. This is increasingly important as large volumes of unstructured data from Internet-of-Things (IOT) devices are presenting organizations with opportunities for game-changing insights from big data analytics. A new survey of 369 IT professionals, from managers to directors and VPs of IT, by BizTechInsights on behalf of IBM reveals the challe
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IBM
Published By: TIBCO Software APAC     Published Date: Feb 14, 2019
With the new TIBCO Spotfire® A(X) Experience, we are revolutionizing analytics and business intelligence. This new platform accelerates the personal and enterprise analytics experience so you can get from data to insights in the fastest possible way. With the fusion of technology enablers like machine learning, artificial intelligence, and natural language search, the Spotfire® X platform redefines what’s possible for analytics and business intelligence, simplifying for everyone how data and insights are generated, consumed, and acted on. Download this whitepaper to learn more, then check out the new Spotfire analytics. It’s unlike anything you have ever seen. Simple, yet powerful, it changes everything.
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TIBCO Software APAC
Published By: HERE Technologies     Published Date: Sep 26, 2018
How do you keep people safe in a ‘once in a 1,000 years’ weather event? Hurricane Harvey was a category four hurricane which struck the coast of Texas, eastern Texas and southwestern Louisiana in August 2017. HERE was able to track the storm and accurately report more than 2,100 road closures and blockages in real-time helping people stay out of harm’s way. HERE is the world’s leading provider of traffic incident information to the automotive industry. This eBook shows how HERE’s deploys its people and artificial intelligence to gather the data, check it for accuracy and produce insights which keeps drivers safe.
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HERE Technologies
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