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Published By: HERE Technologies     Published Date: Mar 11, 2019
With content plentiful and audience attention hard to attract—let alone retain—advertising has to go beyond simple personalization. Discover how HERE is bridging the gap, adding context to our view of the consumer using location-based insights that span the digital and physical worlds. So, you can learn not only who the audience is, but precisely where they are—and why. Learn more in the HERE eBook.
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location data, ad tech, location targeting
    
HERE Technologies
Published By: Spectrum Enterprise     Published Date: Mar 01, 2019
H&S Ventures provides management services for the Anaheim Ducks hockey team and its home-ice venue—the Honda Center. This popular indoor arena hosts scores of events and concerts, and H&S oversees everything from ticket sales to marketing and finance. H&S’s performance is measured by attendance, big-name bookings and how much fans spend on merchandise and concessions. Digital innovation plays a crucial role in creating a thrilling live experience that raises fans’ satisfaction and their average “spend.”
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Spectrum Enterprise
Published By: Hitachi Vantara     Published Date: Mar 08, 2019
Consider the key trends driving the modernization of the data infrastructure: focus on governance, mobilization and analytics. And take a look at the technologies that make up modern data infrastructure, including artificial intelligence (AI), flash storage, converged and hyperconverged platforms, and software-defined infrastructures. Read this e-book to observe the key trends driving the modernization of data infrastructure and see how organizations are adapting and flourishing in a data-driven world.
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Hitachi Vantara
Published By: Zendesk     Published Date: Jan 04, 2019
“O cliente tem sempre a razão” é uma máxima que a Zendesk leva muito a sério. O que o cliente quer? O que ele precisa? Esse é o foco de todas as atividades da Zendesk. De pequenas empresas que desejam crescer rapidamente e estabelecer suas marcas a grandes empresas que querem manter a fidelidade dos seus clientes, a Zendesk capacita corporações para que elas atendam, sem interrupções e em tempo real, a grandes bases de clientes nos canais que elas desejam, e utilizem dados e análises nas suas interações com os consumidores. Nesse ebook, você verá como organizações como a NatureBox, a Uber e a Instacart usam o Zendesk de maneiras inovadoras para criar experiências do cliente otimizadas e simples. Você aprenderá sobre: ? O fornecimento de suporte omnichannel personalizado em larga escala ? A personalização e manutenção de operações de suporte com facilidade ? O gerenciamento de fluxos de trabalho de suporte avançados para maximizar a produtividade ? A descoberta de informações sobre os c
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Zendesk
Published By: Tenable     Published Date: Feb 27, 2019
"With the number of vulnerabilities on the rise, and their severity increasing, how can you identify the biggest cyber threats to your business – and know what to fix first? Download the “3 Things You Need to Know About Prioritizing Vulnerabilities” ebook now to: -Discover the 3 critical steps to building an effective vulnerability remediation plan -Explore the pitfalls of popular prioritization approaches -Learn next steps you can take today to dramatically reduce the list of vulnerabilities you need to remediate If you’re looking for answers to questions like “Where should we prioritize based on risk?” and “Which vulnerabilities are likeliest to be exploited?” this quick read is an excellent way to get started. Download the free ebook now."
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Tenable
Published By: Tenable     Published Date: Feb 27, 2019
"CISOs and other security leaders know they can't find and fix every vulnerability. Yet, that's what’s expected. So, what can you do? The short answer: Work smarter, not harder. To do that, you need to reduce the vast universe of potential vulnerabilities down to a subset of the vulnerabilities that matter most. Download the “How to Prioritize Cybersecurity Risks: A Primer for CISOs” ebook now to learn: -How to adopt a risk-based approach to prioritization – beyond what CVSS scores tell you -Why visibility into all your company’s IT assets is key to understanding the scope of vulnerabilities and taking appropriate remedial action -How to change the conversation from “How many vulnerabilities do we have?” to “Which vulnerabilities pose the greatest risk?”"
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Tenable
Published By: ServiceNow     Published Date: Mar 13, 2019
A major service outage can cost your business millions of dollars. It’s a constant battle to keep critical business services available. A healthy CMDB helps you to prevent outages, identify and respond to outages quickly, and diagnose and fix outages faster. Learn more with this eBook.
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ServiceNow
Published By: ServiceNow     Published Date: Mar 13, 2019
A comprehensive service visibility strategy with automated infrastructure discovery and service mapping gives a clear view into business-critical services. Quickly locate potential problems before downtime happens. Learn best practices to develop your service visibility framework. Read this eBook.
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ServiceNow
Published By: ServiceNow     Published Date: Mar 13, 2019
Behind every successful CMDB deployment is a detailed configuration management plan for implementing, designing, and sustaining a configuration management capability. Learn the 4 key stages to deploying a healthy CMDB with this ebook including real-life examples that you can put into practice today.
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ServiceNow
Published By: Lenovo - APAC     Published Date: Feb 01, 2019
Hyperconverged Infrastructure eBook Guide for the Enterprise Abstract. Business expectations and demands on the data center are increasing and the impact on today’s data centers is staggering. Organisations that can move quickly to leverage these new opportunities will find themselves in an advantageous position relative to their competitors. But time is NOT on your side! If your IT team often feel that they’re always in catch-up mode because it is difficult to quantify IT contributions, it is time to understand the benefit of hyperconverged infrastructure. What if your IT teams can take workloads off the traditional IT infrastructure and migrate it to a purpose-built solution that integrates compute, memory, storage, and virtualization? This is what Hyperconverged Infrastructure is all about. HCI appliances deliver extreme reliability, dependable security, extensive and predictable scalability, simplified management, and faster time-to-value. Download this premium guide to understand
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lenovodcg, nutanix, hyperconvergedinfrastructure, hci
    
Lenovo - APAC
Published By: Lenovo - APAC     Published Date: Feb 01, 2019
Hyperconverged Infrastructure eBook Guide for the Enterprise Abstract. Business expectations and demands on the data center are increasing and the impact on today’s data centers is staggering. Organisations that can move quickly to leverage these new opportunities will find themselves in an advantageous position relative to their competitors. But time is NOT on your side! If your IT team often feel that they’re always in catch-up mode because it is difficult to quantify IT contributions, it is time to understand the benefit of hyperconverged infrastructure. What if your IT teams can take workloads off the traditional IT infrastructure and migrate it to a purpose-built solution that integrates compute, memory, storage, and virtualization? This is what Hyperconverged Infrastructure is all about. HCI appliances deliver extreme reliability, dependable security, extensive and predictable scalability, simplified management, and faster time-to-value. Download this premium guide to understand
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Lenovo - APAC
Published By: Lenovo - APAC     Published Date: Feb 01, 2019
Business expectations and demands on the data center are increasing and the impact on today’s data centers is staggering. Organisations that can move quickly to leverage these new opportunities will find themselves in an advantageous position relative to their competitors. But time is NOT on your side! If your IT team often feel that they’re always in catch-up mode because it is difficult to quantify IT contributions, it is time to understand the benefit of hyperconverged infrastructure. What if your IT teams can take workloads off the traditional IT infrastructure and migrate it to a purpose-built solution that integrates compute, memory, storage, and virtualization? This is what Hyperconverged Infrastructure is all about. HCI appliances deliver extreme reliability, dependable security, extensive and predictable scalability, simplified management, and faster time-to-value. Download this premium guide to understand how HCI can • Provide the resilience, scalability and performance to
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lenovodcg, nutanix, hyperconvergedinfrastructure, hci
    
Lenovo - APAC
Published By: HERE Technologies     Published Date: Feb 13, 2019
Discover the four big trends in fleet management being powered by location services. Trends to help you differentiate your solutions and enable transportation companies to overcome their logistical challenges and increase asset utilization. Discover what’s making the biggest impact, together with how, by integrating some of these trends into your solutions, you can position yourself as the service provider of choice in fleet and transportation management solutions. And find out how HERE is delivering features, from comprehensive mapping capabilities and real-time location data, to truck-specific attributes, to help you do just that. Download the eBook now
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location data, transport & logistics, location services
    
HERE Technologies
Published By: HotSchedules     Published Date: Jan 17, 2019
Turnover is a fact of life in the restaurant industry. Studies show that reducing turnover can have a major impact on your restaurant’s profitability but retaining your managers requires an understanding of the problem’s root causes. In some cases managers don’t leave for higher paying jobs, they leave because they’re unprepared for the job at hand. This ebook will dive into ways to equip your managers with the right tools to succeed to increase retention and reduce turnover of your top talent.
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HotSchedules
Published By: HotSchedules     Published Date: Jan 17, 2019
For restaurants with hourly employees, time and attendance is a critical part of workforce management. Everybody clocks in and clocks out, but that’s just one small piece of the puzzle when it comes to juggling schedules and keeping the business running smoothly. If it’s been a while since you upgraded your time and attendance software, you may be working a lot harder than you need to be. This ebook will show you how having the right time and attendance solution can simplify your management and make all the difference in how your business operates.
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HotSchedules
Published By: HotSchedules     Published Date: Jan 17, 2019
As labor costs continue to rise across the restaurant industry, operators have to deal with tighter and tighter margins. During times of tightening, operators tend to dig into the numbers even further and scrutinize every dollar spent and every dollar saved. In this eBook, you’ll find simple yet effective ways restaurant operators and managers can cut labor costs while optimizing your people, performance and profits. all of these small changes add up to big savings. You’ll find these cost-cutting and dollar-savings tips are broken down into ways that you can: Cut costs Manage the business to keep costs at optimal levels Measure performance to ensure your efforts continue to produce the right results
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HotSchedules
Published By: HotSchedules     Published Date: Jan 17, 2019
The cost of labor can be managed effectively when restaurateurs are equipped with the right training, tools and processes. Traditional methods for capturing critical forecasting data and formulating labor plans & budgets are incomplete and often inaccurate, rarely accounting for menu pricing changes or current economic conditions. Even when the best practices of forecasting are employed, the information isn’t always available to the store managers who are attempting to manage the cost of labor. This ebook will walk you through the ins and outs of labor forecasting and best practices to build efficiency, grow revenue, and positively impact your restaurant’s bottom line.
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HotSchedules
Published By: HotSchedules     Published Date: Mar 11, 2019
The restaurant industry is buzzing about automation. With labor costs expected to double and consumer demand for a seamless checkout experience, many restaurants are looking at technologies that can automate tasks in the front-of-house. But there are back-of-house processes that have yet to be fully automated. While auto-counting your inventory may be a thing someday, it’s not here yet. So if you can’t automate the inventory management process, you can at least use tools that automate its more cumbersome aspects. Maximum labor output, higher levels of accuracy, and better accountability are possible with a system that automates certain tasks and enable manager productivity for on-the-job success. After reading this eBook, you’ll know: • The many inefficiencies generated by manual, spreadsheet-based counting methods. • The innovations being made to inventory management technology. • How modern, mobile inventory management tools will help your managers reduce costs and increase product
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HotSchedules
Published By: TIBCO Software APAC     Published Date: Feb 14, 2019
Tips and best practices for data analytics executives Organizations today understand the value to be derived from arguably their greatest asset—data. When successfully aggregated and analyzed, data can unlock valuable insights, solve problems, improve products and services, and help companies gain a competitive edge. However, analytics executives face significant challenges in collecting, validating and analyzing data to deliver the right analytic insight to the right person at the right time. This e-book is designed to help. First, we'll explore the growing expectations for data analytics and the rise of the analytics executive. Then we'll explore a range of specific challenges those executives face, including those around data blending, analytics, and the organization itself, and offer best practices and strategies for meeting them.
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TIBCO Software APAC
Published By: Kaseya     Published Date: Mar 01, 2019
Three common types of software make you more vulnerable than you realize. While complete and thorough vulnerability management is next to impossible, a few simple steps go a long way toward reducing risk. Download this ebook to discover what steps to take to begin evolving away from patch management toward software and vulnerability management. The hidden threat in securing your infrastructure from vulnerabilities lies with IT’s difficulty in managing third-party software. 2017 was billed as the worst on record for cybersecurity. No doubt, the continued rise of modern threat vectors has IT on high alert. In essence, IT professionals view their role as responsible for keeping the door shut. However, even with IT administrators keenly aware that most exploits can be averted simply by keeping the environment current, the task is no small feat and often isn’t done as well as it needs to be.
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Kaseya
Published By: Kaseya     Published Date: Mar 01, 2019
The increasing number of endpoints and the growing complexity of IT landscape brings in the need of having a unified method of managing IT. Unified Endpoint Management (UEM) gives organizations a simple, flexible way to manage and secure endpoints from an all-in-one single platform. With capabilities such as centralized discovery and management, automation and remote control, UEM equips enterprises to address complex problems encountered by IT in the current landscape. Download this ebook to learn how to enable your IT teams to eliminate roadblocks and increase productivity and move forward on their way to the digital transformation of the enterprise. Few salient points: -The challenges faced by modern IT teams -How Unified Endpoint Management helps address these challenges -Benefits of Unified Endpoint Management in the enterprise -Kaseya’s approach to UEM
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Kaseya
Published By: Genesys     Published Date: Feb 08, 2019
Customers today expect their customer service to be as connected as they are. If you can’t deliver a seamless omnichannel customer experience or easily add digital channels such as mobile, social media and web, you risk being left behind. Some companies try to deliver omnichannel with dated technology, a tangle of point solutions, bolted together with duct tape. But you don’t have to. Read this ebook and see: Why force-fitting more channels into an aging infrastructure is not the right approach How to create a future-ready customer experience How an integrated approach improves your metrics and reduces operating costs
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
Customer interactions, across all channels, are of strategic importance in today’s world. Managing those interactions to assure the customer is seeing the best face of the company is vital. At the forefront is making sure you are providing useful, easy to navigate cloud-based Interactive Voice Response systems for your customers that places the emphasis on: Meeting the customers’ needs The increase in self service options An intelligent, efficient way that drives costs down and satisfaction up. Let Genesys help you meet these criteria and guide you to designing, developing and delivering a best-in-class IVR Platform that ensures a Great Customer Experience. Improve your game and score more wins across the business, with your customers. Achieve your IVR goals by downloading our IVR Playbook here.
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
Everyone says they’re “in the cloud,” but most technology leaders would agree that not all clouds are created equal. When evaluating a cloud contact centre solution for your business, it’s important to understand the difference between a true Cloud 2.0 application and traditional software, including which features to look for and why those features are important. Download this eBook and learn: How a true Cloud 2.0 model is built to provide levels of reliability, scalability, flexibility and security that that far exceed those of previous generations The benefits of utilising a platform built on microservices architecture How to take your business to the next level with a built to scale cloud contact centre platform
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
The maturity of cloud platforms inspires new confidence in moving mission critical systems to the cloud to gain agility, scale, and cost benefits. How can your company achieve these benefits? What steps are necessary to begin your contact centre’s inevitable move to the cloud? Choosing the right contact centre partner will ensure your cloud journey success. Do you know how to find the right contact centre partner to help move to the cloud? This eBook offers ten key considerations for selecting a partner and moving to a cloud-based contact centre. Having a good sense for your business requirements, your prospective partner’s capabilities, and the cultural fit will pay off in helping you realize your business goals in the long run.
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Genesys
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