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Published By: AWS     Published Date: Nov 12, 2018
If your organization runs VMware vSphere-based cloud infrastructure in your on-premises data center, but you have been reluctant to migrate applications to the cloud for fear of losing some VMware vSphere-based cloud capabilities, VMware Cloud on AWS solves this problem by seamlessly integrating your familiar VMware virtualization and cloud management tools with Amazon Web Services (AWS). Many organizations believe that moving their applications to the cloud makes it necessary to introduce new tools, skills, and processes. This can present a new set of challenges because learning to use new tools, applying new skills, and adapting to new processes can be costly and time-consuming. In this eBook, we dive deeper into how these challenges can hinder hybrid cloud adoption and cover how VMware Cloud on AWS can help your organization overcome these challenges. Join our webinar to learn How to take advantage of flexible consumption models to align hybrid cloud adoption with your business
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AWS
Published By: Genesys     Published Date: Jun 06, 2017
Get this eBook now to learn: - How to engage with your customers in an ultra-connected world - How to make your customer engagement operations easy and efficient - Why it’s time for an all-in-one cloud contact center solut
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genesys, customer experience, customer relationship management, contact center, cloud contact center, customer engagement
    
Genesys
Published By: Genesys     Published Date: Jun 06, 2017
Although today’s customers interact with your brand through a variety of channels, they want one thing from you: a consistent experience. Savvy customers expect that you will meet them where they are, when they need you, and with the highest quality, informed service.
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genesys, omnicannel, contact center, customer experience, customer experience management, cross-channel customer service
    
Genesys
Published By: Genesys     Published Date: Jul 13, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
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Genesys
Published By: Lenovo and Nutanix     Published Date: Oct 17, 2016
Everything you need to know about Infrastructure for Desktop Virtualization—in one eBook.
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infrastructure, capacity, monitoring, storage requirements, compute sizing, scalability
    
Lenovo and Nutanix
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
" Aberdeen research has shown that when organizatins harneess the power of Flash, they are able to more effectively implement a digital transformation, build hybrid infrastructures, and gain increased agility and competitive advantage. In this eBook, we’ll explore how leading businesses can better their future with flash arrays that are Predictive, Cloud-Ready, and Timeles.. "
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Hewlett Packard Enterprise
Published By: Panaya     Published Date: May 17, 2017
Avoid the top counterproductive UAT practices and gain user adoption. Read the eBook to simplify UAT and execute testing cycles faster and safer.
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acceptance testing, uat testing, user acceptance testing, uat environment
    
Panaya
Published By: Panaya     Published Date: May 17, 2017
Learn new methods you can easily apply for better control and accelerated functional testing. Learn to reduce time-to-market cycles in a competitive business environment – without compromising quality - by removing the bottlenecks caused by testing.
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performance testing, testcenter, business process management, business process
    
Panaya
Published By: CloudHealth by VMware     Published Date: Feb 13, 2019
Whether you’re a leader of Infrastructure & Operations for a large enterprise or a mid-sized business looking to scale, you’ll likely have similar questions about multi cloud that need answers. Read this eBook for a better understanding of multi cloud architecture, and get answers to questions such as: -What’s the difference between hybrid cloud and multi cloud? -What are the top benefits and challenges of multi cloud? -What is the value proposition of multi cloud management? -What is a multi cloud strategy? Download this free eBook today to get started on your multi cloud management journey.
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CloudHealth by VMware
Published By: Evariant     Published Date: Apr 09, 2018
Every consumer or patient call into a health system’s call center is an opportunity to create a highly-personalized experience that ensures patient loyalty and extends patient lifetime value. Healthcare providers have a tremendous opportunity to invest in solutions and processes that can transform their call center into a profit center by driving smarter patient engagement. Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands. Download your free copy of this eBook to learn how to make the transformation from traditional call center to strategic patient engagement engine that drives growth in patient acquisition and lifetime patient value.
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patient experience, call center, improved care continuum, access center, customer experience, patient journey
    
Evariant
Published By: Evariant     Published Date: Jul 02, 2018
Every consumer or patient call into a health system’s call center is an opportunity to create a highly-personalized experience that ensures patient loyalty and extends patient lifetime value. Healthcare providers have a tremendous opportunity to invest in solutions and processes that can transform their call center into a profit center by driving smarter patient engagement. Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands. Download your free copy of this eBook to learn how to make the transformation from traditional call center to strategic patient engagement engine that drives growth in patient acquisition and lifetime patient value.
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patient experience, call center, improved care continuum, access center, customer experience, patient journey
    
Evariant
Published By: GE Power     Published Date: Oct 05, 2016
With any innovation, early adopters forge the path forward, testing the limits of new technology, proving solutions that deliver value and dispensing those that don’t. Each power organization approaches the use of data and analytics from their own point of reference, technology maturity and propensity for change. In this eBook, learn how 14 global power companies achieved real business results for their business with digital solutions.
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digital power plant, digital power, digital power station, distributor solution, efficiency of power generation, industrial power
    
GE Power
Published By: GE Power     Published Date: Feb 02, 2017
With any innovation, early adopters forge the path forward, testing the limits of new technology, proving solutions that deliver value and dispensing those that don’t. Each power organization approaches the use of data and analytics from their own point of reference, technology maturity and propensity for change. In this eBook, learn how 14 global power companies achieved real business results for their business with digital solutions.
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GE Power
Published By: Juniper Networks     Published Date: Aug 21, 2017
Machen Sie Ihr Rechenzentrum als Cloud-basierten strategischen Unternehmenswert zukunftssicher
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Juniper Networks
Published By: Juniper Networks     Published Date: Aug 21, 2017
Transformez votre centre de données en une ressource métier stratégique basée sur le cloud
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Juniper Networks
Published By: Juniper Networks     Published Date: Aug 21, 2017
Agiles Denken ist wichtig, wenn Sie mit den Herausforderungen eines Umbruchs konfrontiert werden
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Juniper Networks
Published By: Juniper Networks     Published Date: Aug 21, 2017
Lorsque vous êtes confronté à de nouvelles opportunités, pensez agile
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Juniper Networks
Published By: LeanData     Published Date: Nov 07, 2016
In a modern B2B sales process, it’s not easy connecting a lead to the right rep. It’s no secret that the traditional way of managing leads within Salesforce is rigid and labor-intensive. This eBook dives into best practices about lead routing and converting. Learn how a well-designed, automated lead management process maximizes the impact of every lead coming into your organization.
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LeanData
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
In our increasingly global economy, it’s no surprise that more and more businesses are going global with their contact centers. This trend is driven by many factors including international acquisitions and the availability of highly skilled, lower cost talent in many parts of the world. This eBook Taking Your Contact Center Global explains the top challenges businesses must surmount when expanding internationally and what they need to know to be successful. Download this complimentary eBook and learn: 4 challenges every global contact center will face Why cloud-based contact centers have the advantage Why not all cloud contact centers are perfect, and 3 things to watch out for How to get the upper hand when it comes to call quality, local numbers, and creating a unified, global contact center
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contact center, global growth, cloud-based contact, call quality
    
8x8 Inc.
Published By: IBM     Published Date: Jun 07, 2017
Read this eBook to get insight on the essential elements of a modernized B2B integration architecture. Companies need a strategy as they think about modernizing their B2B integration capabilities. This eBook describes what to look for and how IBM can help. You’ll learn about: · Operating a single, secure B2B integration gateway · Simplified onboarding and partner management. · High availability business operations and disaster recovery · Adaptable capabilities to help react to changes to your business processes · Visibility and analytics that provide actionable insight over those processes · Supporting a mix of hybrid deployment models including on-premises and cloud
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b2bi, ibm, b2b integration, modernization, b2b architechture
    
IBM
Published By: CrowdStrike     Published Date: Feb 01, 2017
One of the biggest challenges to effectively stopping breaches lies in sifting through vast amounts of data to find the subtle clues that indicate an attack is imminent or underway. As modern computer systems generate billions of events daily, the amount of data to analyze can reach petabytes. Compounding the problem, the data is often unstructured, discrete and disconnected. As a result, organizations struggle to determine how individual events may be connected to signal an impending attack. Download the white paper to learn: • How to detect known and unknown threats by applying high-volume graph-based technology, similar to the ones developed by Facebook and Google • How CrowdStrike solved this challenge by building its own proprietary graph data model • How CrowdStrike Threat Graph™ collects and analyzes massive volumes of security-related data to stop breaches
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CrowdStrike
Published By: HotSchedules     Published Date: Feb 06, 2018
Moving from doing all your training on paper and in person to an online learning management system can be a daunting task. And switching from one LMS to another is a great time to reevaluate your program. But where to start? This ebook breaks it down in to six steps you can take internally to help you prepare to make the jump and launch a successful elearning program. As you prepare to move to a new LMS consider Clarifi Talent Development, the learning and performance management system designed for today’s workforce. It is the choice for leading brands like Brinker, Newk’s and Subway.
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online, training, onboarding, employee, management, lms
    
HotSchedules
Published By: HotSchedules     Published Date: Sep 11, 2018
When it comes to scheduling employees, restaurants have a lot of choices. There’s paper, sticky notes, emails and spreadsheets. But as managing labor gets more complex and employees turn more and more to their phones, these old-school methods just aren’t getting the job done. This puts most restaurant operators in one or two categories: either they’ve already adopted an online scheduling software to manage their workforce, or they know they need to make the switch. This ebook will show you how easy it is to use employee scheduling software and how much time it can save everyone in your organization.
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HotSchedules
Published By: HotSchedules     Published Date: Sep 11, 2018
The cost of labor can be managed effectively when restaurateurs are equipped with the right training, tools and processes. Traditional methods for capturing critical forecasting data and formulating labor plans & budgets are incomplete and often inaccurate, rarely accounting for menu pricing changes or current economic conditions. Even when the best practices of forecasting are employed, the information isn’t always available to the store managers who are attempting to manage the cost of labor. This ebook will walk you through the ins and outs of labor forecasting and best practices to build efficiency, grow revenue, and positively impact your restaurant’s bottom line.
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HotSchedules
Published By: Datastax     Published Date: Aug 03, 2018
When you think enterprise ecommerce in the Right-Now Economy, you need to know that it all starts with a distributed cloud database built for hybrid cloud. From Safeway to eBay to Macy’s to Sony, leading companies across industries use DataStax to power their ecommerce initiatives. Read this ebook for a look into exactly how they use us and the results they’ve achieved.
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Datastax
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