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Published By: IBM APAC     Published Date: Nov 22, 2017
Using IBM Watson’s cognitive capabilities, companies can quickly differentiate their customer service quality by being more pro active and responsive to customer needs. Simply put, chatbots and virtual agents are the future of customer interactions. Building apps from scratch that incorporate natural language processing, speech to text recognition, visual recognition, analytics, and artificial intelligence requires broad expertise in these disciplines, large staffs, and a huge financial commitment. Making use of IBM Watson cognitive services brings these capabilities in-house quickly and without the capital investment that would be needed to develop the technologies within an organization.
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decision making, deeper data, insights, cognitive, analytics, ibm, watson, virtual agents
    
IBM APAC
Published By: IBM     Published Date: Apr 17, 2012
IBM social content management provides content in context -- to share ideas, locate expertise, and access relevant knowledge via professional social networks.
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ibm, social content, social media, technology, digital content, business technology
    
IBM
Published By: IBM     Published Date: Dec 29, 2015
The Smarter Process platform is IBM’s solution for reinventing business operations in a way that infuses every process with intelligence and expertise to deliver greater customer centricity, which in turn fuels top-line growth.
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ibm, customer engagement, mobile, social, smarter process, it management
    
IBM
Published By: IBM     Published Date: Apr 11, 2016
The Smarter Process platform is IBM’s solution for reinventing business operations in a way that infuses every process with intelligence and expertise to deliver greater customer centricity, which in turn fuels top-line growth.
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ibm, smarter process, ibm smarter process platform, business operations, knowledge management, business technology
    
IBM
Published By: IBM     Published Date: Apr 26, 2016
Restoring connections: How telecommunications providers can reboot the customer experience IBM has more than 22,000 experts working in the Telecommunications industry, delivering solutions to more than 200 major communications service providers globally. IBM’s telecommunications capabilities are backed by a global network of telecom solution labs, research labs and innovation centers to support its offerings in the area of analytics, cloud, mobility, network optimization, digital transformation and global integration. IBM continues to invest significantly in key acquisitions to add expertise and capabilities that enable its clients in the telecommunications space.
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ibm, ibm institute for business values, telecommunications, customer experience, communications service providers, csp, customer relationship, business technology
    
IBM
Published By: IBM     Published Date: Oct 19, 2017
The Smarter Process platform is IBM’s solution for reinventing business operations in a way that infuses every process with intelligence and expertise to deliver greater customer centricity, which in turn fuels top-line growth. It incorporates Business Process Management, Case Management, Operational Decision Management and Process Analytics, along with Process Discovery and Design with an objective of ensuring that customers find it easy to do business and that every interaction includes positive touch points. Within the context of this new imperative, accessing cloud efficiencies, leveraging mobile for greater engagement, mining big data for insights, and enhancing customer relationships via social media, are proving to be critical and interrelated strategies.
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customer engagement, mobile, social, bpm, case management
    
IBM
Published By: IBM     Published Date: Jun 25, 2018
As Singapore’s largest insurance force, Prudential Singapore needed a scalable and cost-effective solution to help financial consultants respond quicker to in-depth product and policy questions. Partnering with IBM, they developed askPRU, an industry-first chatbot with IBM Cloud and Watson capabilities. Handling over 1,000 commonly asked questions in real-time, askPRU reduced call volume by 32% within six months and enhanced the responsiveness of over 4,600 consultants. Enabling consultants to focus on more complex queries, askPRU also provides accurate expertise to help deliver consistently exceptional service. Learn how Watson technology became central to the Prudential Singapore business and enhanced their customer experience. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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IBM
Published By: IBM     Published Date: Jul 05, 2012
Today's businesses need simpler more efficient and flexible computing models. The IBM PureSystems family is comprised of platform systems and infrastructure systems that include built-in "patterns of expertise" to address complex business and operational tasks for smarter computing.
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ibm, technology, it management, business technology, smarter computing, tasks
    
IBM
Published By: CDW     Published Date: Aug 07, 2013
Businesses are ready for a new approach to IT
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cdw, ibm, ibm expertise, integrate, technology solutions, software development
    
CDW
Published By: IBM Corporation     Published Date: May 21, 2012
The IBM PureSystems family is comprised of platform systems and infrastructure systems that include built-in "patterns of expertise" to address complex business and operational tasks for smarter computing.
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deployment, information technology, smarter computing, integrated systems, platform systems, infrastructure systems, business technology
    
IBM Corporation
Published By: IBM     Published Date: Oct 01, 2012
The IBM PureSystems family is comprised of platform systems and infrastructure systems that include built-in "patterns of expertise" to address complex business and operational tasks for smarter computing.
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deployment, information technology, integrated systems, ibm puresystems, business technology
    
IBM
Published By: IBM     Published Date: Jul 09, 2012
IBM PureFlex Systems combine advanced IBM hardware and software with "patterns of expertise" and integrate them into three optimized configurations that are simple to acquire and deploy. Read the data sheet to learn more about configurations optimized for small businesses, application servers, and transactional and database systems.
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ibm, technology, software, customer, smb group research, storage, business technology
    
IBM
Published By: IBM     Published Date: Apr 18, 2018
How IBM can help As one of the world’s leading research organizations, and one of the world’s top contributors to open source projects, IBM is committed to fostering the collaborative effort required to transform how people, governments and businesses transact and interact. IBM provides clients the blockchain technology fabric, consulting and systems integration capabilities to design and rapidly adopt distributed ledgers, digital identity and blockchain solutions. IBM helps clients leverage the global scale, business domain expertise and deep cloud integration experience required for the application of these technologies. Learn more at ibm.com/blockchain. The IBM Global Electronics practice uniquely combines IBM and partner services, hardware, software and research into integrated solutions that can help you deliver innovation, create differentiated customer experiences and optimize your global operations. Please visit ibm.com/electronics
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ibm, blockchain, electronics
    
IBM
Published By: IBM     Published Date: Jul 17, 2018
As of May 25, 2018, organizations around the world—not just those based in the EU—need to be prepared to meet the requirements outlined within the EU General Data Protection Regulation (GDPR). Those requirements apply to any organization doing business with any of the more than 700 million EU residents, whether or not it has a physical presence in the EU. IBM® Security can help your organization secure and protect personal data with a holistic GDPR-focused Framework that includes software, services and GDPR-specific tools. With deep industry expertise, established delivery models and key insights gained from helping organizations like yours navigate complex regulatory environments, IBM is well positioned to help you assess your needs, identify your challenges and get your GDPR program up and running
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IBM
Published By: Group M_IBM Q418     Published Date: Sep 25, 2018
As of May 25, 2018, organizations around the world—not just those based in the EU—need to be prepared to meet the requirements outlined within the EU General Data Protection Regulation (GDPR). Those requirements apply to any organization doing business with any of the more than 700 million EU residents, whether or not it has a physical presence in the EU. IBM® Security can help your organization secure and protect personal data with a holistic GDPR-focused Framework that includes software, services and GDPR-specific tools. With deep industry expertise, established delivery models and key insights gained from helping organizations like yours navigate complex regulatory environments, IBM is well positioned to help you assess your needs, identify your challenges and get your GDPR program up and running.
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Group M_IBM Q418
Published By: IBM     Published Date: Jul 06, 2012
Today's businesses need simpler more efficient and flexible computing models. The IBM PureSystems family is comprised of platform systems and infrastructure systems that include built-in "patterns of expertise" to address complex business and operational tasks for smarter computing.
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ibm, technology, software, technology, migration factory, storage, business technology
    
IBM
Published By: IBM     Published Date: Apr 04, 2013
Today’s businesses need simpler more efficient and flexible computing models. The IBM PureSystems family is comprised of platform systems and infrastructure systems that include built-in “patterns of expertise” to address complex business and operational tasks for smarter computing.
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businesses, ready to approach it, ibm puresystems, efficient, flexible, computing models, infrastructure
    
IBM
Published By: IBM     Published Date: Apr 04, 2013
IBM PureFlex Systems combine advanced IBM hardware and software with “patterns of expertise” and integrate them into three optimized configurations that are simple to acquire and deploy. Read the data sheet to learn more about configurations optimized for small businesses, application servers, and transactional and database systems.
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ibm pureflex, system configurations, database configurations, patterns of expertise, integrate
    
IBM
Published By: IBM     Published Date: Sep 27, 2013
Today’s businesses need simpler more efficient and flexible computing models. The IBM PureSystems family is comprised of platform systems and infrastructure systems that include built-in “patterns of expertise” to address complex business and operational tasks for smarter computing.
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ibm, information technology, systems, integrated systems, expert integrated systems, ibm puresystems, platform system, infastructure system, it management, business technology
    
IBM
Published By: IBM     Published Date: Sep 27, 2013
IBM PureFlex Systems combine advanced IBM hardware and software with “patterns of expertise” and integrate them into three optimized configurations that are simple to acquire and deploy. Read the data sheet to learn more about configurations optimized for small businesses, application servers, and transactional and database systems.
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ibm, ibm pureflex system, pureflex system configurations, pureflex system express, compute, storage, networking, business technology
    
IBM
Published By: IBM     Published Date: Sep 27, 2013
While more and more enterprises are using analytics to guide their decision-making processes, most midsize businesses continue to rely on old-fashioned decision-making techniques like trial and error. The reason for this is simple: advanced analytics solutions can be very complex and expensive to implement, leading midmarket businesses to assume that the benefits of analytics are beyond their reach. IBM has created a new analytics solution that is designed specifically with the needs of midmarket businesses in mind. The solution, IBM Analytic Answers, gives midmarket businesses the opportunity to take advantage of a sophisticated analytics platform, backed by IBM expertise, while also staying within their budgets.
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frost & sullivan, ibm, ibm analytics, ibm analytic answers, business analytics, midsize business, analytics solution, advanced analytics, it management, data management, business technology
    
IBM
Published By: IBM     Published Date: Oct 10, 2013
IBM MobileFirst is designed to enable organizations turn their interactions into an opportunity to drive return on engagement and investment. IBM combines deep industry expertise with mobile, analytics, cloud, social and security technologies. This can help enterprises capture new markets, efficiently extend their businesses to mobile employees, customers and business partners and maintain the integrity of their assets.
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ibm, mobilefirst, business in motion, mobile enterprise, user interactions, return on engagement, return on investment, roi, capture new markets, security technologies, mobile employees, customers, business partners, mobility importance, maintaining relationships, business integrity, employee integrity
    
IBM
Published By: IBM     Published Date: Oct 14, 2014
Enterprises of all sizes must defend against online attackers. While security threats continue to evolve, organizations often lack the personnel and financial resources required to protect online systems. Read this service profile to learn how IBM Managed Security Services can help you protect your security investment while reducing the cost and complexity of your security operations. Find out how IBM combines industry-leading tools, technology and expertise with flexible, scalable packaging to meet a broad range of security solution requirements.
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security operations, deployment, service delivery, problem management, it management
    
IBM
Published By: IBM     Published Date: Jul 05, 2012
There are significant cost and performance advantages in migrating from Oracle or HP platforms to Power Systems. In order to mitigate the risks in moving, IBM offers a Migration Factory to partner with clients throughout their transition. Read the white paper to learn more about the advanced tools, metrics and workshops available with this service.
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ibm, technology, project management, automation, platform, migration factory, power systems, business technology
    
IBM
Published By: IBM     Published Date: Dec 06, 2013
Data workloads are rapidly evolving and changing. Today's enterprises have many different types of applications, with different usage patterns, all constantly accessing data. As a result, data services need to be more robust and scalable. IBM PureApplication System and IBM PureData™ System for Transactions are designed to meet these needs. This paper shows how the latest technology and expertise built into these systems gives businesses an innovative approach to rapidly create and manage highly scalable data services, without the complexity of traditional approaches.
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ibm, ibm puredata system, ibm pureapplication system, data, data center, data management, applications, workloads, data services, scalable, scalability, availability, knowledge management
    
IBM
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