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Published By: TriGeo Network Security     Published Date: Oct 03, 2008
It’s widely accepted that Security Information and Event Management (SIEM) systems are excellent tools for regulatory compliance, log management and analysis, trouble-shooting and forensic analysis. What’s surprising to many is that this technology can play a significant role in actively defending networks. This whitepaper explains precisely how real-time analysis, combined with in-memory correlation, and automated notification and remediation capabilities can provide unprecedented network visibility, security and control.
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trigeo whitepaper, siem, log management, security event management, automated remediation, active response, correlation, compliance, proactive network security, data management
    
TriGeo Network Security
Published By: Dell     Published Date: Oct 23, 2008
The Information Technology Infrastructure Library offers basic steps for managing a successful Windows Vista migration.
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dell, vista migration management, it infrastructure library, it asset management, it management
    
Dell
Published By: F5 Networks Inc     Published Date: Nov 20, 2008
Intelligent file virtualization helps resolves the dilemma of managing and storing an ever increasing amount of information. This white paper introduces the F5 ARX intelligent file virtualization solution. It also discusses the key applications and benefits of this innovative technology.
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intelligent file virtualization, f5 arx, key applications, data migration, data replication, storage, data management
    
F5 Networks Inc
Published By: VMware     Published Date: Feb 26, 2009
In this flash demo, see how CA ARCserve Backup r12 can help your business protect your most vital information — business data. Take this opportunity to quickly view a few powerful features and benefits of the backup virtualization technology available in CA ARCserve Backup. 
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vmware, virtualization support, ca arcserve, ca xosoft solutions, business data, backup virtualization, data management
    
VMware
Published By: Citrix Systems     Published Date: Apr 15, 2016
Simple, secure ways to deliver a great experience for remote users. As mobile workstyles transform the way people and businesses work, remote access is becoming more important than ever. In enabling people to work anywhere, on any device, you need to meet IT’s requirements for security and manageability—but it’s just as important to consider user experience. Citrix, a leader in mobile workstyles, has long recognized that remote access has to address the needs of users as well as IT. With an entire team dedicated to user experience, Citrix has developed secure-by-design remote access solutions that make it simple for people to work the way they choose, anywhere and on any device, to deliver optimal productivity and business impact for their organizations
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network management, network secuirty, network optimization, information technology, best practices
    
Citrix Systems
Published By: Citrix Systems     Published Date: Apr 15, 2016
The need to reduce costs and simplify IT can
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best practices, budget, business optimization, business management, information technology
    
Citrix Systems
Published By: LogMeIn     Published Date: Jan 15, 2014
With this whitepaper, you will be given tips on global solution for audio and web conferencing at an affordable price with meetings being hassle-free.
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logmein, getronics, leading information, communications technology, integrated itc services, public sector markets, global conferencing, collaboration tool, web conferencing, conference costs, ad-hoc collaboration, real-time solution, online meeting solution, it spending, it management
    
LogMeIn
Published By: ForeScout     Published Date: Aug 14, 2012
Information security has undergone a sea change in the past 10 years. Compliance mandates in the form of industry standards and Federal rules like NERC, FFIEC, HIPAA/HITECH and PCI-DSS are the new norm. To stay in compliance, IT teams need to be able to keep up with updatesand changes to existing mandates while also being prepared for new ones. To maximize efficiency, manage risk and reduce potential violations due to compliance failure, organizations need to implement security tools whose features support multiple specifications within and across different compliance frameworks.
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forescout, counteract, compliance, independent, assesment, network, access, control, maps, leading, compliance, mandates, and helps, automate, grc, operations, federal, rules, nerc, ffiec
    
ForeScout
Published By: ForeScout     Published Date: Aug 14, 2012
Business wants more fluid access to data while IT organizations must maintain security. As the variety of access and multitude of threats to network resources and sensitive information have grown, so has the need for more flexible and automated ways to effectuate security policies, controls and enforcement. Rarely is this need more keenly felt than at the network endpoint, where people, technology, information assets and requirements for security and compliance meet most directly.
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pragmatic, path, achieving nac results, essential implementation, process, control, consideration, data, access, it organization, security, protection, network, access, control, nac, interoperability, 802.1x standards, control, options
    
ForeScout
Published By: CDW     Published Date: Nov 13, 2012
With daily reports of network breaches on the way up, now is the time to double down on solid network protection.
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cdw, data, identity security, it security, enterprise information technology, network breaches, business technology
    
CDW
Published By: BMC Software     Published Date: Oct 23, 2014
Rapid shifts in the ways that technology and information are consumed and delivered— through cloud computing, big data, social networking, and smart devices—are transforming how companies compete. IT is at the center of the fray, working with business leaders to develop and execute a digital transformation strategy that capitalizes on these major new technologies. In order to lead this transformation, IT executives must focus on three areas: collaborating with business leaders to build a strategic vision, modernizing technology infrastructure, and rebuilding IT organizations to execute against new digital business goals.
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saas, cloud, itsm, integrating itsm, itsm integration, saas integration, networking, it management, data center
    
BMC Software
Published By: RightAnswers     Published Date: Sep 04, 2013
Every day, technology plays a bigger and bigger role throughout corporate America, corporate success becomes increasingly dependent on productive use of information technology – and IT support grows more critical. But while excellent IT support rapidly returns users to productive work, the information necessary to that excellence is often fragmented in different parts of the IT organization. Effective knowledge management empowers service desks – and even users themselves – by enabling quick, accurate and consistent user solutions. That leads to measureable benefits for your business. This brief explores 20 metrics that measure those benefits – in other words, your “return on knowledge.”
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return on knowledge, knowledge management, rightanswers, knowledge, measuring business benefits, crm, customer relationship management, crm, b2b
    
RightAnswers
Published By: Oracle     Published Date: Apr 03, 2018
Les fonctions marketing et informatique font plus que jamais la paire. Aujourd'hui, l'agilité des entreprises se mesure à l'aune de la flexibilité opérationnelle de leurs outils marketing. Pour découvrir les possibilités ouvertes par les nouvelles technologies dans le domaine du marketing, lisez notre « Guide des technologies marketing ». Au sommaire : • Les technologies du paysage marketing actuel • Les nouveautés de l'automatisation marketing • Le rôle de vos contenus et des réseaux sociaux dans votre stratégie globale
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Oracle
Published By: Cisco     Published Date: May 14, 2015
Depuis la naissance de l'informatique, la technologie a connu d'importantes évolutions. Dans les années 60, le modèle de calcul dominant reposait sur des unités centrales, lesquelles ont été remplacées une décennie plus tard par les mini-ordinateurs.
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mobile users, strategy, app enabled, scalability, security, device management, enterprise, byod, cisco
    
Cisco
Published By: Cisco     Published Date: Dec 21, 2016
The Federal Risk and Authorization Management Program (FedRAMP) provides a cost-effective, risk-based approach for the adoption and use of cloud services by U.S. government agencies. FedRAMP processes are designed to assist federal government agencies in meeting Federal Information Security Management Act (FISMA) requirements for cloud systems. By standardizing on security assessment, authorization, and continuous monitoring for cloud products and services, this program delivers costs savings, accelerated adoption, and increased confidence in security to U.S. government agencies that are adopting cloud technologies.
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Cisco
Published By: QTS Data Centers     Published Date: Mar 31, 2015
Information technology is undergoing rapid change as organizations of all types begin to embrace the idea of moving computing infrastructure from on-premises to the cloud. It is easy to understand why the cloud has taken off faster than any technology phenomenon in recent memory. The cloud has the potential to reduce total cost of ownership (TCO) while enabling quicker responses to fast-moving markets and ever-changing customer needs. “Being able to flex your compute resources based on changes in volume and customer demand increases agility, making going to the cloud a very attractive proposition for our customers,” says Brian Johnston, chief technology officer for QTS in Overland Park, Kansas, a provider of data center solutions and fully managed services.
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qts, cloud, security, data transactions, cio report, cyber threats, security breaches, it leaders, it management
    
QTS Data Centers
Published By: Teradata     Published Date: Mar 10, 2014
We evaluate vendors providing applications that support the management of marketing resources, such as plans, people, budgets, projects, tasks, assets and cycle times. This Magic Quadrant will help marketing leaders and CIOs find an MRM solution to better manage their marketing resources.
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teradata, marketing resource management, magic quadrant, brandmaker, brandsystems, brandwizard, capital id, direxxis, elateral, ibm, infor, microsoft, north plains, pti marketing technologies, saepio, sap, sas, wedia, marketing resources, mrm solution
    
Teradata
Published By: Adobe     Published Date: Jun 26, 2019
In the race to please customers and beat out the competition, there’s been a lot of talk about customer data platforms (CDPs). For marketers, a CDP is just what they’ve been looking for — a more comprehensive approach to unified customer data that lets you include raw personally identifiable information or sensitive data in your data pool. But while IT teams see the ultimate value, they may question the idea introducing a new point solution that complicates their tech stack even more. The days of brute forcing customer experience with new technology are over. Today, IT teams need to make decisions about customer experience management that span the business and go beyond marketing. That requires a different approach to the customer data problem. To learn more about our solution to the customer data platform, read our article Real-time CPD. Real-time customer experience.
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Adobe
Published By: Xangati     Published Date: Sep 01, 2015
If you are a healthcare professional, then you and your organization are caught between the horns of compliance and improving the patient experience. With the Health Information Technology for Economic and Clinical Health Act (HITECH) now in full effect, the days of lax enforcement are over. First-time penalties or violations can reach up to $250,000. The transition to EMR/EHR use, along with all of the systems and equipment upgrading that entails, will be done and done well – or else. Penalties can also extend to your organization’s business associates.
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performance management, information technology, cloud and systems virtualization
    
Xangati
Published By: CommVault     Published Date: Jun 10, 2015
Data and information management is becoming increasingly complex and dynamic. There are innovations in technology and process that can supply new advantages.
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software, backup, optimize, management, efficiency, business technology
    
CommVault
Published By: Cherwell Software     Published Date: Apr 24, 2019
Each year, a total of 180,000 IT service tickets are created and processed. These include requests and incidents of all kinds, such as the provision of the flight information displays, an employee request for a laptop, through to IT equipment for an airline customer. The Airport’s IT team therefore decided to undertake a complex and ambitious project, entitled “ITSM 2020,” which aimed to establish a uniform and future-oriented IT service management system that would effectively and efficiently serve all areas of Munich Airport. Munich Airport evaluated various bidders in a two stage process conducted on the basis of the European Union tendering procedures. Cherwell was able to hold its own against other ITSM solutions both technically and in terms of price.
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Cherwell Software
Published By: ServiceNow     Published Date: Oct 11, 2017
For years, companies have used CRM as the software of choice to manage customer engagement and information, in an attempt to deliver a great customer experience. Managing the front end of the engagement process is important. However, delivering proactive customer service – that prevents and resolves issues – requires much more than that. At ServiceNow, we believe that it is time to rethink the fundamentals of CRM and customer service and we invite you to explore the new strategies, processes, and technology presented in this toolkit. Doing so will enable your customer service teams to connect seamlessly with other departments and deliver the effortless and proactive service experience your customers expect. We hope you find the collection of research reports and whitepapers valuable.
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ServiceNow
Published By: ServiceNow     Published Date: Oct 11, 2017
Customer service and contact centers are on the front lines representing organizations. Their successful handling of service issues helps deliver on the promise of a great customer experience. To continue meeting the demands of customers — while fulfilling the organizational goal of delivering a differentiated service experience — the modern customer service organization requires a seamlessly integrated front-office to back-office enterprise applications architecture and set of processes. As products and services become more technical in nature — think IoT devices — this interconnectedness is essential. Systems and customer support staff must be informed and enabled through technology to provide a contextualized experience that meets the customer's needs. Consistency across channels, proactive service, knowledge of a customer's past service requirements, technical skills, and rapid assessment and response will be essential requirements for modern customer service, which in turn creates
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ServiceNow
Published By: LogRhythm     Published Date: Aug 08, 2016
Security threats continue to be more sophisticated and advanced with each day, with the majority often going completely undetected. • Organizations are usually scrambling to keep up and implement new security controls to protect themselves, which adds a new layer of complexity. • With the rise of Advanced Persistent Threats (APTs) and insider attacks, it becomes extremely difficult for security staff to detect all the risks. • Many IT and IT Security staff are already stretched thin by keeping track of many different security technologies that already exist.
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security, technology, best practices, information technology
    
LogRhythm
Published By: LogRhythm     Published Date: Aug 08, 2016
IT environments have become much more vulnerable as enterprise mobility, cloud services and “bring-your-own-everything” have broken down the defensible perimeter and added layers of complexity to securing the enterprise. At the same time, the nature of cyber threats has changed dramatically. Threat actors are well organized and well funded, and many of them are known to be supported by nation states. They have sophisticated technical skills which allow these actors to create custom malware for very specific targets, and they are relentless in pursuit of their objectives. Moreover, almost anyone with a malicious intent can purchase malware and rent botnets on the Dark Web, lowering the bar for criminal entities, nation states, and terrorists to use cyber as a weapon of choice towards their intended purpose.
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security, technology, best practices, information technology, cyber threats, mobility, business technology
    
LogRhythm
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