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Published By: Microsoft Azure     Published Date: Apr 10, 2018
Prepare your business for the future of customer service. In a world where price and product can easily be matched, customer experience has become a key brand differentiator. It’s never been more important to understand customer expectations, perceptions, preferences, and trends. The 2017 Microsoft State of Global Customer Service report found that customer service impacts brand choice and loyalty for 96% of consumers around the globe. The 32-page report offers insights from 5,000 survey participants. Learn how you can stay ahead of the competition and earn customers for life with intelligent customer service. Find trend details and actionable data on: The growing importance of service in a customer’s choice of or loyalty to a brand The most important aspects of a good customer service experience The most frustrating aspects of a poor customer service experience Expectations of the millennial customer segment Channel preferences based on geography Customer expectations for self-serv
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Microsoft Azure
Published By: AWS     Published Date: Jul 16, 2018
The Internet of Things (IoT) is composed of sensor-embedded devices and machines that exchange data with each other and the cloud through a secure network. Often referred to as “things” or “edge devices”, these intelligent machines connect to the internet either directly or through an IoT gateway, enabling them to send data to the cloud. Analyzing this data can reveal valuable insights about these objects and the business processes they’re part of, helping enterprises optimize their operations. Devices in IoT deployments can span nearly any industry or use case. Each one is equipped with sensors, processing power, connectivity, and software, enabling asset control and other remote interactions over the internet. Unlike traditional IT assets, these edge devices are resource-constrained (either by bandwidth, storage, or processing power) and are typically found outside of a data center, creating unique security and management considerations.
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AWS
Published By: AWS     Published Date: Oct 30, 2018
As cybercriminals look for new ways to break through defenses, it’s vital that organizations have access to real-time operational intelligence across their applications, services, and security infrastructure. As Recreational Equipment, Inc. (REI) migrated applications to Amazon Web Services (AWS), it needed to expand security capacity for edge protection of its AWS VPCs. REI chose Splunk for security monitoring, historical analysis, and data visualization in real time, to help it investigate events and mitigate operational risks.
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rei, intelligent, threat, detection, edge, protection, aws, splunk
    
AWS
Published By: ThousandEyes     Published Date: Mar 14, 2017
This guide explains how to tackle the challenges faced by the internet-centric enterprise by intelligently monitoring your WAN, LAN, Wi-Fi and SaaS applications through a combination of Enterprise and Endpoint Agents.
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ThousandEyes
Published By: Insight     Published Date: Dec 05, 2017
Will you evolve with the digital workforce? New-era workers are breaking the confines of their cubicles. That means businesses need to offer more digital work experiences — but the path isn’t always clear. We’re rallying three workplace technology experts to discuss how to orchestrate a modern device and cloud application rollout to empower your anywhere, anytime workforce. Today’s solution landscape is ripe with effective ways to help organizations empower modern workers. In this exclusive Livestream, you’ll learn the true value of modern devices and cloud applications — and how to orchestrate every moving part of a connected workforce without compromising security.riving workplace disruption? This Livestream recording will reveal: -What’s driving workplace disruption? -What real-world tactics can we implement to conquer disruption? -How can we leverage the cloud? -What are the biggest challenges IT faces when modernizing?
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technology, forum, workforce, workers, business, security
    
Insight
Published By: ThousandEyes     Published Date: Jan 14, 2018
Learn how the integrated solution lets you repurpose existing infrastructure to build an intelligent and cloud-aware WAN.
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thousandeyes, wide area networks, wan, network intelligence, integration
    
ThousandEyes
Published By: Ephesoft     Published Date: Jan 18, 2018
Mortgage lenders experience a variety of document intensive processes throughout the entire loan lifecycle. Learn more about how intelligent document capture technology can improve mortgage processing, mortgage loan due diligence, loan onboarding, settlement services, loan servicing and reporting in the cloud or on-premise working with your existing LOS or other back-end platforms.
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mortgage, financial, solutions, ephesoft, transact, reporting, cloud, back end
    
Ephesoft
Published By: Ephesoft     Published Date: Jan 18, 2018
Insurance companies are intensely data and document driven. Learn how intelligent document capture solutions can help all types of insurance offerings improve customer service, process claims faster and create streamlined, efficient and profitable business practices.
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insurance, solutions, ephesoft, data, customer service, claims, business, optimization
    
Ephesoft
Published By: Ephesoft     Published Date: Jan 18, 2018
Financial services companies can improve customer service and their bottom line by automating document intensive processes with banking, such as new account openings, mortgage, investing, credit cards, insurance, and personal, small business and commercial financial services. Learn how to make a substantial impact in terms of efficiency and cost savings for your organization with intelligent document capture technology.
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extraction, validation, exporting, delivery, cloud, cost reduction, security
    
Ephesoft
Published By: Polycom Inc.     Published Date: Oct 14, 2010
This white paper discusses the approaches to creating a scalable, intelligent, distributed video infrastructure that supports the requirements of today's video-enabled organizations.
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polycom, scalable unified communications, video conference, uc intelligent core, communication servers, networking
    
Polycom Inc.
Published By: HP     Published Date: Jun 25, 2010
Network teams are faced with a race to build out data center network capacity and to effectively provision connectivity at an increasing speed.
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networking dynamics, intelligent server access, matrix operating environment, investment protection, predictable performance, 3com, pragmatic deployment, flexfabric evolution path, networking as a service, converged infrastructure
    
HP
Published By: HP and Intel® Xeon® processors     Published Date: Oct 04, 2012
HP has developed new online and enhanced remote service technologies designed to capitalize on the embedded HP ProLiant Gen8 management and monitoring capabilities.
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servers, intel, gen8, cloud, business technology
    
HP and Intel® Xeon® processors
Published By: HP and Intel® Xeon® processors     Published Date: Oct 04, 2012
The new HP ProLiant Gen8 servers feature capabilities that speed and simplify three critical phases of the server lifecycle: Download this short paper to learn more.
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lifecycle, server, intel, gen8, business technology
    
HP and Intel® Xeon® processors
Published By: HP     Published Date: Dec 04, 2012
The IDC Technology Spotlight explores the issues surrounding enterprise application delivery using today's campus networks while discussing the role that HP plays within this market.
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technology, explores, enterprise, application, intelligent, networking, it management, it career advancement, business technology
    
HP
Published By: HP     Published Date: Dec 06, 2012
Download this free white paper from HP to learn about their Intelligent Management Center, and how it can help you develop the skills needed to manage your fast-growing enterprise.
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network, switches, routers, servers, wireless, network management, business technology
    
HP
Published By: HP     Published Date: Mar 15, 2013
With an unprecedented set of smart innovations, HP BladeSystem - including the new HP ProLiant Gen8 server family - provides the foundation of a self-aware and intelligent converged infrastructure. Read on to learn 8 steps to building a blade system.
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8 steps to building a blade system, family guide, hewlett packard, converged infrastructure, proliant, it management, data management, business technology, data center
    
HP
Published By: CradlePoint     Published Date: May 17, 2016
Always-on Connections for Store Networks and Powering Intelligent Systems In the fast-paced world of retail, network reliability is everything—but so are security, agility, and cost-effectiveness. Retailers want it all, and they depend on their IT administrators to balance these needs. Whether it’s ensuring an always-on connection for store networks, powering intelligent systems aimed at swaying buyer behavior, or transmitting real-time analytics to inform marketing and inventory decisions, the bedrock of successful retailing is a network that can support the growing list of mission-critical applications dependent on secure Internet connectivity. In the past, finding a solution to balance these demands has been difficult at best. Less expensive wired options like DSL mean hours of downtime each month. Alternatives like T1 connections deliver more uptime but carry a price tag that usually puts large-scale distributed deployments out of reach.
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CradlePoint
Published By: CradlePoint     Published Date: May 17, 2016
Cradlepoint Helps Quick Serve Restaurant Achieve Network Success The combined solution of Cradlepoint AER2100 devices and Cradlepoint Enterprise Cloud Manager (ECM) enables Raising Cane’s to intelligently manage their converged wired and wireless connectivity, utilize advanced security applications like IPS/IDS - all while enabling PCI compliance. This allows Severns and his team to centrally configure, monitor, and manage the Raising Cane’s network with ease.
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CradlePoint
Published By: Alcatel Lucent Enterprise     Published Date: Aug 31, 2017
Many healthcare organizations are looking at mobility as a means to improve treatment paths and patient outcomes. To achieve these goals, you need a Wi-Fi solution with the strength and intelligence to support the demands of digitization and the Internet of Things.
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unified access, iot containment, intelligent fabric, smart analytics, healthcare
    
Alcatel Lucent Enterprise
Published By: Alcatel Lucent Enterprise     Published Date: Aug 31, 2017
In the same way, the WLAN seems to be demanding more of our attention these days. IT teams are spending an increasing amount of time managing, configuring and troubleshooting to accommodate a growing number of devices and apps, and to meet user demands for ever-faster speeds and better coverage.
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it teams, wlan, intelligent architecture, unified network, security management, iot onboarding
    
Alcatel Lucent Enterprise
Published By: Lumension     Published Date: Sep 18, 2012
A Technical Paper on Lumension Intelligent Whitelisting
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intelligent white listing, lumension, malware, endpoint, business technology
    
Lumension
Published By: Lumension     Published Date: Sep 18, 2012
The True Cost of AV | How to Ensure More Effective and Efficient Endpoint Security
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intelligent white listing, cost, anti-virus, business technology
    
Lumension
Published By: Lumension     Published Date: Sep 18, 2012
Using Intelligent Whitelisting to Effectively and Efficiently Combat Today's Endpoint Malware.
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intelligent white listing, webcast, malware, windows security, business technology
    
Lumension
Published By: Lumension     Published Date: Sep 18, 2012
Windows 7 AppLocker | Understanding its Capabilities and Limitations
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intelligent white listing, limitations, lumension, windows 7 applocker, business technology
    
Lumension
Published By: rPath     Published Date: Dec 10, 2010
This white paper introduces rPath intelligent system automation as a way to bring consistency, control and scale to .NET production environments. In particular, it describes three scenarios for using rPath within .NET environments.
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rpath, automation, sccm
    
rPath
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