irobot

Results 1 - 1 of 1Sort Results By: Published Date | Title | Company Name
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
As the undisputed leader in home robots, iRobot has pioneered a completely new market, making it even more important for the company to establish what its customers want quickly, and to deliver outstanding customer-service experiences. To maximize adoption of its new technology, including its best-selling Roomba® vacuuming robots product line, iRobot wanted to optimize its use of multiple communications channels, to listen to its customers’ needs and identify revenue opportunities, while providing exceptional levels of service consistently across Web, social, and traditional channels.
Tags : 
oracle, service cloud, irobot, customer service, customer interaction
    
Oracle Service Cloud
Search      

Add A White Paper

Email sales@inetinteractive.com to find out about white paper options for your company.