ivr surveys

Results 1 - 1 of 1Sort Results By: Published Date | Title | Company Name
Published By: Right First Time Contact Centre     Published Date: Mar 12, 2011
Examines how call recording-based quality monitoring can be improved with the addition of IVR Surveys
Tags : 
ivr surveys, fcr, first contact resolution, customer research, contact center, contact centre
    
Right First Time Contact Centre
Search      

Add A White Paper

Email sales@inetinteractive.com to find out about white paper options for your company.