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Published By: Group M_IBM Q1'18     Published Date: Dec 21, 2017
Consider the volume of business content that your organization generates or receives every day: applications, forms, reports, office documents, audio, video, and even social media about your company. If it is poorly managed, not digitized, or disconnected from critical business processes, it creates chaos. This chaos impacts your ability to deliver exceptional customer service; it slows down important processes, increases security risk, and negatively impacts revenue. Conversely, controlling content chaos can significantly improve your analytics strategy by gaining insight and business value from dark or unstructured data sources. In this eBook, learn how cognitive and cloud-based Enterprise Content Management, or ECM, can help you protect your content while gaining a competitive advantage from it as you grow.
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business content, volume, cloud-based, enterprise content management, ecm
    
Group M_IBM Q1'18
Published By: IBM     Published Date: Aug 09, 2018
How cloud and managed services help IT deliver business value services.
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IBM
Published By: CheckMarx     Published Date: Apr 03, 2019
We live in an era of digital transformation. Software is the backbone of this digital transformation. Mobile, cloud, open source, Internet of Things, microservices and AI have made software more complex. Over 80% of the code in today’s software applications is open source. Estimates show that there will be 30 billion connected IOT devices by 2020. Furthermore, 85% of customer interactions will be computer managed by 2020. Software is everywhere. While software has gotten more complex, timeto-market is the new name of the game and enterprises can’t risk security slowing this down.
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CheckMarx
Published By: Group M_IBM Q2'19     Published Date: Apr 01, 2019
Delivering personalized customer experience remains the top business challenge for communications service providers (CSPs). Ovum's recently published 2018 ICT Enterprise survey saw almost all CSP IT executives interviewed identify delivering personalized customer experience as one of their three most important business challenges for the next 18 months. This trend emphasizes the high priority CSPs place on how customer relationships are managed. However, several factors have an impact on CSPs' ability to identify and then deliver customers' core needs. These include understanding the data sets they should focus on; collecting, cleansing, and consolidating these data sets; and having the right expertise to mine the data sets.
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Group M_IBM Q2'19
Published By: Domino Data Lab     Published Date: May 23, 2019
This paper introduces the practice of Model Management, an organizational capability to develop and deliver models that create a competitive advantage. Today, the best-run companies run their business on models, and those that don’t face existential threat. The paper explains why companies that fail to run on models are falling for the Model Myth—the assumption that models can be managed like software or data. Models are different and need a new organizational capability: Model Management. What’s inside: Defining a model Why models matter for businesses Why companies fall for the Model Myth A framework for Model Management Practical steps to get started The paper is intended for anyone in a data science organization, or anyone who hopes to use data science as a key source of competitive advantage for their business.
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Domino Data Lab
Published By: ConnectWise     Published Date: Aug 22, 2019
ConnectWise has helped more than 5,000 companies like yours create new practice areas for managed services to build upon their monthly recurring revenue. We’re confident that with the right tools and support, incorporating managed services into your existing portfolio is easy. Use these strategies and tips to sell the value of managed services to your clients.
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ConnectWise
Published By: ConnectWise     Published Date: Aug 22, 2019
Switching to a managed services model where clients pay you a fixed monthly rate to manage their entire IT infrastructure. If done correctly, this transition can be a lifeline to reliable revenue in a shifting market. Making the transition from an unsteady break-fix model to a proactive managed services model will require a systematic plan with well-thought-out steps that range from understanding your target market to implementing essential automation. If you’re considering becoming a managed service provider (MSP), these six steps can help. As you read through them, keep in mind that the best strategy is to have a strategy.
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ConnectWise
Published By: ConnectWise     Published Date: Aug 22, 2019
The goal of automation is not to eliminate or replace human labor, but to increase productivity and quality beyond what is possible with your existing team, so as to realize economies of scale and predictable quality levels. With automation, your team is able to manage more endpoints, because automation eliminates routine and mundane responsibilities or efforts, giving your technicians the time to focus on higher priority and more complex tasks. In addition, as a managed service provider (MSP), you receive a fixed fee for your services. As a result, you need to provide service in the most efficient way possible while delivering the highest levels of consistency and quality. Building automation into your IT services business will enable you to do so. In this eBook, you’ll learn tips and best practices to successfully incorporate automation into your IT services business, including:
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ConnectWise
Published By: Rackspace - Google Cloud     Published Date: Jul 26, 2019
As the first managed services partner for Google Cloud Platform, Rackspace can help you accelerate innovation and cost savings within your retail organisation. With over 2.5 million hours of experience managing over 8000+ ecommerce websites, let us look after the intensive day-to-day operations of the cloud, so that you can focus on achieving your core business objectives. This paper explores: • Customer Voices: a look at three customers experiences working and thriving with GCP cloud • Shopping trends and forecasts for 2019 • What’s on offer with Rackspace and our Fanatical Experience™
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Rackspace - Google Cloud
Published By: HP     Published Date: Jul 03, 2014
A Viewpoint paper on how managed cloud-based options balance control with flexibility and scale.
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enterprise mobility, security and governance, cloud-based mobility services
    
HP
Published By: Symantec.cloud     Published Date: Aug 03, 2011
This whitepaper will provide you with a better understanding of why more users are working outside of the traditional offices, why that is a challenge for it departments and why cloud-based management is ideal for mobile workers.
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symantec.cloud, symantec, symanteccloud.com, messagelabs, messagelabs.com, cta, converged threat analysis, email security, managed service, managed services, network security, email security software, managed email security, skeptic, email, email security solution, mta
    
Symantec.cloud
Published By: Canon Business Process Services, Inc.     Published Date: Aug 17, 2015
Every business day, corporate campuses across the country function like small cities requiring highly specialized facilities and logistics management services. This paper will explore effective and efficient Corporate Campus Logistics Services to ensure the efficient flow of materials and people at large multi-building office campuses serving thousands of employees. Corporate facilities, real estate management, logistics and procurement teams as well as commercial real estate management companies are charged with sourcing the services that are the underpinnings of these mega-campuses. It’s an effort that spans a wide range—coordinating the receipt and distribution of supplies, equipment and packages; safely transporting thousands of employees as well as suppliers and contractors to locations within the campus; tracking and warehousing countless materials to support daily planned and unplanned workplace needs. Learn more about lowering costs, streamlining operational efficiency and gaining high employee satisfaction.
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canon business process services, outsourcing services, managed services, logistics services, warehouse management, facilities management, commercial real estate management, corporate real estate management, business operations, vendor management, performance management, service level agreements, slas, knowledge management, business technology
    
Canon Business Process Services, Inc.
Published By: Citrix     Published Date: Jun 15, 2018
To meet the growing challenges of a competitive world economy, a digital transformation is taking place in the enterprise. Organizations realize that to be competitive they need to be more agile. They need to reach their customers wherever they are, and they need to be able to scale their applications to meet customer demands. To meet these challenges, organizations are deploying new microservice applications that are changing the application delivery environment. These applications are agile, configured to enable new features to be added without disrupting applications in production, and designed to automatically instantiate instances in response to increasing user demand. In short, microservices are drastically changing the way that applications are deployed and managed. This introduces a high level of complexity to network infrastructures because traditional applications are not going away. Applications will continue to be designed for both microservices and traditional 3-tier imple
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Citrix
Published By: MessageLabs     Published Date: Aug 29, 2008
Unmanaged employee use of email and the web can subject any organization to costly risks including litigation, regulatory investigations and public embarrassment.  Download this guide and learn how to deploy clearly written Acceptable Usage Policies (AUPs) for email and web usage, supported by employee training and enforced by proven technology solutions.
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messagelabs, compliance, email policies, policy, enforce policy
    
MessageLabs
Published By: MessageLabs     Published Date: Oct 15, 2008
Failure to strategically manage email can be costly for any businesses. Learn about the risks of poor email management, and how to implement a comprehensive, best practices-based email retention policy.  Enforce your policy by implementing MessageLabs Managed Email Archiving Service to minimize email risks and maximize compliance with organizational, legal, and regulatory rules.  
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messagelabs, email retention, archiving, risk, compliance, knowledge management, data management
    
MessageLabs
Published By: SEEBURGER, Inc.     Published Date: Sep 12, 2011
Read the white paper to find out how Managed File Transfer ensures your data flow is secure and speedy.
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seeburger, streamline, mft, managed file transfer, network connections, trading partners, security, business integration server
    
SEEBURGER, Inc.
Published By: SEEBURGER, Inc.     Published Date: Feb 16, 2012
Traditional methods of managing file transfers can't prevent or protect your enterprise from compliance violations: they're insecure, inefficient, and non-auditable.
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seeburger, streamline, mft, managed file transfer, network connections, trading partners, security, business integration server
    
SEEBURGER, Inc.
Published By: SEEBURGER, Inc.     Published Date: Feb 23, 2012
By applying best practices, many best-run businesses have achieved a competitive edge from consolidating and modernising their EDI, B2B and file transfer environments - including their SAP processes. Learn their secret!
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seeburger, streamline, mft, managed file transfer, network connections, trading partners, security, business integration server
    
SEEBURGER, Inc.
Published By: Ipswitch     Published Date: Dec 01, 2014
It’s easy to understand why many organizations are confused about the need for a Managed File Transfer (MFT) system. There are a lot of different products in the market, file transfer product functionality is not clearly defined and often overlaps with other solutions, “MFT” is not fully understood, and there are a lot of mixed messages in the marketplace.
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ipswitch, lendingtools, streamlines, file trasnfer, flexibility, moveit, transfer scripts, streamlined solution, audit trail, transfer security, automation
    
Ipswitch
Published By: CA Technologies     Published Date: Feb 13, 2015
For the managed services provider (MSP), service desk capabilities play a critical role in the level of service that customers receive and in the degree to which those services are delivered efficiently and profitably. In short, the service desk can make the difference between a service provider’s success or failure. This paper offers some key principles MSPs should adopt in order to ensure their service desk fully supports operational efficiency, optimal service levels and business growth.
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service desk, customer service, msp business, service providers
    
CA Technologies
Published By: Staples     Published Date: May 24, 2016
Today, many enterprises are struggling to manage their printing environments to ensure efficiency, security, and control. This problem has created one of the fastest-growing trends in printing today: managed print services (MPS). While keeping data safe is a growing concern for all companies, MPS software has no access to the content being printed, faxed, or scanned. Read this white paper to learn how MPS helps to protect and control printed assets and can play a big role in ensuring sensitive documents don't end up in the wrong hands.
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it security, managed print services, outsourced print services, print management, print costs, business technology
    
Staples
Published By: Staples     Published Date: May 24, 2016
It’s a business reality: Companies are always looking to trim costs, and IT budgets are no exception. In your next deep dive, don’t overlook printing expenses. By assessing your existing infrastructure and processes through a managed print services (MPS) program, you can lower your total cost of ownership by 15 to 30 percent. Learn more by reading this white paper from Staples Business Advantage.
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managed print services, print costs, business technology
    
Staples
Published By: Staples     Published Date: May 24, 2016
Print-related expenses could be costing you roughly $740 per employee per year. A managed print services (MPS) program can eliminate 15 to 30 percent of those expenses. How great would it be to present numbers like that next quarter? Download the white paper to learn how to evaluate employees’ printing habits and the most common mistakes IT makes when it comes to printing.
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managed print services, outsourced print services, print management, printer costs, business technology
    
Staples
Published By: Staples     Published Date: Oct 24, 2018
Homestead Funding realized it needed help with print management. A lot of help. Watch this quick video to learn how the company worked with Staples Business Advantage to cut its printer fleet down to 3 makes and 4 models, cut print costs by 28% and used one-stop shopping to streamline their business.
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managed print services, print costs, it asset maintenance, business technology
    
Staples
Published By: Juniper Networks     Published Date: Aug 08, 2017
Business evolution and technology advancements during the last decade have driven a sea change in the way data centers are funded, organized, and managed. Enterprises are now focusing on a profound digital transformation which is a continuous adjustment of technology management resources to deliver business results, guided by rapid review of desired outcomes related to end clients, resources, and budget constraints. These IT transitions are very much part of the competitive landscape, and executed correctly, they become competitive differentiators and enable bottom line growth. These outcomes are driving data centers to virtualization, service-oriented architectures, increased cybersecurity, “big data,” and “cloud,” to name a few of the key factors. This is completely rethinking and retooling the way enterprises handle the applications, data, security, and access that constitute their critical IT resources. In essence, cloud is the new IT.
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Juniper Networks
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