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Published By: SAS     Published Date: Jun 05, 2017
"How do you make your brick-and-mortar stores as smart as your website – so when customers walk in the door, you recognize them and cater to their individual tastes? What’s the key to making in-store shopping as frictionless for your customer as online shopping? Read this research summary from the International Institute for Analytics to get started. You’ll learn how to use analytics to gain advanced insight from the Internet of Things: tracking chips, in-store infrared traffic monitors, interactive kiosks and customer mobile devices, to name a few. With analytics, you’ll identify who’s walking in your store, understand their behavior and preferences, and create engaging experiences for your connected customers at every turn. "
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SAS
Published By: Five9     Published Date: Apr 29, 2013
NJ 2-1-1 is a free phone number and online database that connects New Jersey residents quickly and effectively to community resources and emergency information. It is part of a growing national model that provides 190 million Americans in all 50 states.
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five9, cloud, cloud computing, cloud-based contact center, contact center software, hurricane sandy, networking, knowledge management
    
Five9
Published By: SocialChorus     Published Date: Jan 06, 2015
The numbers are in – your workforce is swiftly becoming a social workforce – whether you’re ready to support it or not. According to research from Weber Shandwick, 50% of employees are sharing about their brand on social media – most without training. But instead of stifling employees on social media, savvy organizations are embracing it and finding ways to engage their employees to advocate for their company online. According to National Business Research Institute, just a 12% increase in employee advocacy can generate a 2X increase in revenue growth. How can brands get started with training employee advocates? Download this ebook to learn proven strategies from leading brands on how to train over 100 employees in 30 days.
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employee advocacy, employee training, revenue growth, social workforce
    
SocialChorus
Published By: Dell Software     Published Date: Apr 29, 2015
Learn how multinational pharmaceutical company, Novartis, was able to achieve greater agility, faster time to value, and lower total-cost-of-ownership (TCO) by consolidating and retiring its traditional middleware solutions and moving to cloud and mobile integration scenarios.
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ipaas, greater agility, faster time to value, total-cost-of-ownership, traditional middleware solutions, cloud and mobile integration
    
Dell Software
Published By: Mitel     Published Date: Jun 29, 2016
Today’s world of business is increasingly fast-paced, competitive, technology-led and global. Cultural, technological and physical elements are working together to drive a rapid pace of change like never before. From demand for more freedom in the way we work and the Bring Your Own Device (BYOD) trend, to technology innovation and the increasing adoption of new devices, platforms and applications, to the breaking down of international and regional barriers.
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best practices, business optimization, business management, productivity
    
Mitel
Published By: Intercom     Published Date: Apr 05, 2018
Attracting users to your product is hard. It’s doubly hard if they don’t understand what you’re saying.
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Intercom
Published By: SAP     Published Date: Sep 10, 2009
To meet evolving regulatory mandates, companies around the world are adopting International Financial Reporting Standards (IFRS), a set of methodologies and disclosure requirements for the preparation and presentation of financial statements. Yet making the transition to IFRS is not just a rote accounting exercise.
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sap, business objects, business intelligence, ifrs, financial reporting, cash flow, spend management, iasb
    
SAP
Published By: Profiles International     Published Date: Apr 08, 2011
Employee assessments can give organizations and managers consistent, in-depth, and objective information about their people. This Information helps leaders and managers rely less on gut instinct and make smarter people decisions.
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employee assessment, job performance, hard skills, soft skills, job matching, employment lifecycle, productivity, roi
    
Profiles International
Published By: IBM MaaS360     Published Date: Feb 05, 2015
Produced in conjunction with Integrated Solutions for Retailers, this National Retail Foundation (NRF) 2014 guide explores why mobile device, app and content management are critical components of success for large scale mobile deployment and ongoing security management.
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mobile solutions, roi, mobile deployment, mobile security management, mobile hardware, it management, knowledge management
    
IBM MaaS360
Published By: BlackBerry Cylance     Published Date: Jul 02, 2018
With cybercriminals threatening nations globally, cybersecurity is taking a front seat in many regions. Most notably, the European Union (EU) has adopted regulations to combat the threats. Against the backdrop of increasingly sophisticated cyberattacks, the EU has set forth rules and procedures for enhanced cybersecurity, along with penalties for noncompliance, in the form of the General Data Protection Regulation (GDPR). This new body of mandated policies and procedures aims to protect EU member personal information collected and/or stored by organizations. Read more in the GDPR business brief.
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data, gdpr, global, nationally, cybercriminals
    
BlackBerry Cylance
Published By: BlackBerry Cylance     Published Date: Jul 02, 2018
VolitionRx Limited is a multi-national company which develops new ways to detect cancer. Their ideal product needed to be reliable, efficient, and easily manageable for their modestly-sized IT department. Additionally, the solution had to be readily deployable to their operations in four separate countries. According to Daniel Halter, Group IT Manager at Volition, traditional antivirus vendors were “offering the same old solution only slightly jazzier. The model they were offering, although new, was and is the same thing that has been around for a while.” Daniel also stated that Volition had little time to determine which vendors are “selling the truth and which ones are selling the dreams.” Seeking an ideal match, Daniel reached out to Khipu Networks for their security recommendation. Khipu Networks suggested CylancePROTECT®, Cylance’s artificial intelligence endpoint security product. Read the full case study to learn about the results Cylance was able to deliver.
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volitionrx, cyber, security, data
    
BlackBerry Cylance
Published By: BlackBerry Cylance     Published Date: Jul 02, 2018
Artificial intelligence (AI) technologies are rapidly moving beyond the realms of academia and speculative fiction to enter the commercial mainstream, with innovative products that utilize AI transforming how we access and leverage information. AI is also becoming strategically important to national defense and in securing our critical financial, energy, intelligence, and communications infrastructures against state-sponsored cyberattacks. According to an October 2016 report issued by the federal government’s National Science and Technology Council Committee on Technology (NSTCC), “AI has important applications in cybersecurity, and is expected to play an increasing role for both defensive and offensive cyber measures.” Based on this projection, the NSTCC has issued a National Artificial Intelligence Research and Development Strategic Plan to guide federally-funded research and development. The era of AI has most definitely arrived, but many still don’t understand the basics of this im
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artificial, intelligence, cybersecurity, machine
    
BlackBerry Cylance
Published By: BlackBerry Cylance     Published Date: Apr 26, 2019
The Sydney Opera House is one of the world’s busiest performing arts centers and Australia’s number one tourist destination. Each year, it attracts more than 8.2 million visitors on site and stages more than 2,000 performances attended by over 1.5 million people. Since opening its doors in 1973, the Opera House has become the symbol of modern Australia and the country’s premier tourist destination, with an iconic national-identity value that Deloitte Access Economics has estimated at $4.6 billion. On the Opera House’s 40th anniversary, it embarked on a Decade of Renewal, a series of projects to prepare the Opera House for future generations of artists, audiences, and visitors. Because renewal isn’t just about the building and the arts; it’s also about renewing technology and systems. This enabled the Opera House to engage VMtech and BlackBerry Cylance to modernize its IT server and network infrastructure, as well as information management, privacy, and cybersecurity.
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BlackBerry Cylance
Published By: SAS     Published Date: Mar 06, 2018
Business intelligence has come a long way ? from assistance with report generation to self-service platforms for discovery and analytical insight. As technological capabilities and business aptitude with information continue to advance, the next generation of BI will be even more capable and valuable to the enterprise. To discuss today’s success factors and tomorrow’s opportunities, IIA spoke with Rick Styll, Senior Manager, Visual Analytics Product Management at SAS, and Tapan Patel, Principal Product Marketing Manager at SAS.
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SAS
Published By: Appistry     Published Date: Oct 11, 2007
Organizations serving the intelligence & defense community rely on the performance of their applications for more than revenue - national security depends upon those applications for mission-critical operations. This industry profile details how Appistry provides the reliability and performance demanded by intelligence & defense organizations.
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application fabric, performance computing, application performance, grid computing, infrastructure, appistry
    
Appistry
Published By: GlobalSCAPE     Published Date: Jan 08, 2008
In 2005, O’Hare International Airport began a project to relocate and modernize a 2.1 million ft.2 runway. Five independent firms worked on the project design with the IT/data management led by Milhouse Engineering and Construction, Inc.  Milhouse implemented GlobalSCAPE WAFS which mirrors critical files to all sites. This provided fast local access to all project files automatically without any administrative burden and with no delays.
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globalscape, data management
    
GlobalSCAPE
Published By: NewField IT     Published Date: Aug 19, 2008
In 2001, the international research group, Gartner released a briefing paper titled 'Rightsizing Output Fleets – The Hidden Gold Mine'. This research paper identified total print costs to be as much as 1-3% of an organization's revenue, a figure far higher than anyone had previously suggested. Gartner argued that print costs are so high they offer a 'goldmine' for any procurement or IT manager looking for savings.
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knowledge management
    
NewField IT
Published By: Neolane, Inc.     Published Date: Dec 30, 2008
Multi-channel or cross-channel marketing: which is better? The differences seem subtle on the surface, but the results are vastly different.  Neolane's new white paper, titled, Multi-channel Marketing Hits the Wall,describes the perils of over-reliance on simplistic multi-channel campaigns, explains how to build the foundation for true cross-channel marketing, and includes real-world examples of organizations that made the transition.
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neolane, multi-channel marketing, cross-channel marketing, cross-channel, direct marketing, crm software, custom content, deliverability
    
Neolane, Inc.
Published By: Neolane, Inc.     Published Date: Dec 30, 2008
This study reveals astounding results about the strategic value of closed-loop marketing. Top performing organizations are improving message relevancy, conversion, and Return on Marketing Investments (ROMI) with closed-loop marketing practices and processes.  Learn what the best-in-class steps are required in achieving closed-loop marketing success.
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neolane, closed-loop marketing, message relevancy, romi, return on marketing investments, closed loop, ian michiels, clm
    
Neolane, Inc.
Published By: Neolane, Inc.     Published Date: Dec 30, 2008
Packard Bell implements targeted customer loyalty program to strengthen its brand and inspire repeat purchases. With strong roots in the consumer PC industry, Packard Bell has expanded its focus to embrace a successful digital entertainment strategy, manufacturing a range of media products for television and wireless networking. Packard Bell and Neolane were recipients of the 2007 NCDM Database Excellence Award for Multichannel Marketing Achievements.
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neolane, customer loyalty program, customer service, packard bell, repeat purchases, crm software, custom content, deliverability
    
Neolane, Inc.
Published By: Neolane, Inc.     Published Date: Dec 30, 2008
EMI Music is one of the top global recorded music companies and represents artists spanning all musical tastes and genres including Lily Allen, Coldplay, and Pink Floyd. No longer able to rely on mass marketing to drive in-store sales, EMI Music had to figure out who, exactly, was downloading its artists' music, and how to maximize communications with those consumers to strengthen relationships and drive more revenue.  EMI Music opted for enterprise marketing software from Neolane that would help the company better capture consumer information from multiple sources and integrate its disparate CRM and customer analytics applications.
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neolane, emi music, enterprise marketing software, customer analytics applications, crm, customer relationship management, cross-channel customer relationships, enterprise marketing platform
    
Neolane, Inc.
Published By: Neolane, Inc.     Published Date: Dec 30, 2008
The Hager Group is a $1.5-billion electronics manufacturer. With a distributed global workforce of more than 10,000 employees, Hager has 40 sales subsidiaries and 25 industrial sites worldwide.  Today, with a centralized marketing database and software, Hager can ensure data quality and deliver personalized, targeted communications according to customer and prospect profiles and behavior.  This program allows Hager to capture 1,000 new prospects each month, and achieve a 10 percent conversion rate - resulting in an incremental revenue increase of $42 million per year.
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neolane, the hager group, e-marketing program, centralized marketing database, central repository customer data, crm software, custom content, deliverability
    
Neolane, Inc.
Published By: Neolane, Inc.     Published Date: Dec 30, 2008
Accor is one of the world's largest travel, tourism and corporate services companies. With over 4,000 hotels worldwide, Accor Hotels covers all segments from economy to upscale. Sofitel, Novotel and Motel 6 are just a few of Accor's hotel brands. Accor's online relationship marketing strategy aims to convert prospects into customers and build customer value through increasing the depth of relationships and growing revenues from repeat bookings, cross-sales, up-sales and referrals.
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neolane, accor hotels, online relationship marketing strategy, improve reactivity rates, campaign personalization, collaborative content management, crm software, custom content
    
Neolane, Inc.
Published By: Neolane, Inc.     Published Date: Dec 30, 2008
The late 1990s marked AXA Bank’s foray into email marketing. For the first phase of this project, AXA Bank management decided to use a bulk email tool to push Web content to customers. However, this tool rapidly showed its limitations in terms of scalability and functionality. No personalization, tracking or reporting functionality was available, and many operations (such as list management) had to be performed outside the tool, by hand. Marketing teams also required constant IT support, especially as email volumes increased.  By 2002, ready for a more sophisticated approach, the bank sought to personalize and expand its online marketing to improve effectiveness.
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email marketing, neolane, axa bank, personalizing online marketing, list management, crm software, custom content, deliverability
    
Neolane, Inc.
Published By: Neolane, Inc.     Published Date: Dec 30, 2008
Sephora is a leading retail beauty chain selling more than 8,000 unique products and 250 brands of perfume and premium cosmetics.  A fully owned subsidiary of the world’s leading luxury products company, LVMH Moët Hennessy Louis Vuitton, Sephora operates 500+ stores in 14 countries worldwide, with an expanding base of more than 125 stores across North America where it is the largest retailer of perfume and cosmetics.
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neolane, sephora, direct mail campaigns, increase response rates, reduce campaign analysis time, spss integration, crm software, custom content
    
Neolane, Inc.
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