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Published By: Ahead     Published Date: Jun 05, 2019
Digital Requires a New Level of Insight and Control Digital strategies have caused business executives to intensify their scrutiny of how technology affects bottom line performance. With a growing emphasis on differentiating the customer experience in highly competitive markets, these executives want to understand how their IT systems affect everything from brand perception to customer acquisition and loyalty. 3 | A Guide to Intelligent Operations Meanwhile, those same demanding business leaders lack appreciation and patience for the complexity of today’s digital technology environment. While applications and user experiences are simpler and more intuitive, the backend processing, application interdependencies, and underlying infrastructure are more complex than ever, even in light of the benefits of abstraction, virtualization, and cloud computing (see Figure 1.) While CIOs have long been expected to improve stability and uptime - and done a pretty good job of it - the stakes are much
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Ahead
Published By: Oracle     Published Date: Oct 20, 2017
This whitepaper explores the new SPARC S7 server features and then compares this offering to a similar x86 offering. The key characteristics of the SPARC S7 to be highlighted are: Designed for scale-out and cloud infrastructures SPARC S7 processor with greater core performance than the latest Intel Xeon E5 processor Software in Silicon which offers hardware-based features such as data acceleration and security The SPARC S7 is then compared to a similar x86 solution from three different perspectives, namely performance, risk and cost. Performance matters as business markets are driving IT to provide an environment that: Continuously provides real-time results. Processes more complex workload stacks. Optimizes usage of per-core software licenses Risk matters today and into the foreseeable future, as challenges to secure systems and data are becoming more frequent and invasive from within and from outside. Oracle SPARC systems approach risk management from multiple perspectiv
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Oracle
Published By: Workday     Published Date: Feb 01, 2019
"Digital transformation is your organisation’s chance to disrupt competition, break into new markets, and stay relevant for the long-term. Read this report to learn how CIOs can successfully drive digital strategy. "
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workday, workforce technology, digital strategy
    
Workday
Published By: Aspect Software     Published Date: Nov 06, 2014
Download Aspect’s newsletter, “Serving and Engaging the Digital Consumer - from Self-Service to Agent-Assisted” for insights on how the cloud, omni-channel communications and mobility are revitalizing customer self-service. Included is a complete copy of the latest Gartner Marketscope for IVR Systems and Enterprise Voice Portals, which provides insights on the state of the market and top vendors. Download to learn more!
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aspect, digital consumer, self service, voice response market, it leads, ivr investments, omni channel, omnichannel, omni-channel, it management, ivr, marketscope, voice portal, self-service
    
Aspect Software
Published By: 8x8 Inc.     Published Date: Aug 09, 2017
Progressive companies of all sizes today are taking advantage of new, web-based technologies to reduce IT complexity and increase their competitiveness. Mobile apps and devices that provide anywhere, anytime connectivity and cloud infrastructure that enables seamless, scalable growth give them the speed and flexibility to grow quickly and expand into new markets. In this whitepaper you will find three examples of forward-thinking franchise owners and entrepreneurs that are growing their businesses and positioning themselves for the future with unified communications solutions. These franchises are: McDonald's RE/MAX Fix Auto Download now to learn more!
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franchise, mcdonald's, mobile app, positioning, communication solutions, 8x8
    
8x8 Inc.
Published By: Red Hat     Published Date: Jun 19, 2019
IT and business are changing rapidly. Growth opportunities in new markets, evolving customer behaviors and preferences, increased competitive pressure, and new standards in regulatory compliance are causing organizations to adapt their operations and processes.1 Even so, rigid legacy IT infrastructure can keep you from adjusting to change and reduce the business value of IT. These complex environments often limit flexibility, speed, and scalability, resulting in slow application and service delivery. As a result, your organization can experience broad effects, especially within your IT operations and development teams. Developers need resources to be provisioned and scaled quickly so they can begin work immediately when an idea strikes. They also want more control over those resources while they are in use. However, with complex, hard-to-manage environments and manual processes, IT operations teams often struggle to provide resources and services at the speed that developers demand. Th
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Red Hat
Published By: Red Hat     Published Date: Jun 19, 2019
Business success is increasingly based on your ability to react to change. As new disruptive players enter markets and technology upends what consumers expect, organizations increasingly need to change plans in much shorter cycles than ever before. Modern software architectures and processes can make organizations more effective at dealing with this change and emerging as winners in their markets. A new architectural framework called agile integration brings together three important architectural capabilities: containers, distributed integration, and application programming interfaces (APIs). This framework addresses how these key capabilities promote agility and power new processes within your organization to create competitive advantage. Industries like travel and hospitality have been transformed by new ways of doing business—new services are now offered, and consumers interact with services differently. This trend of disruptive change is extending across other major industries—from
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Red Hat
Published By: CradlePoint     Published Date: Sep 04, 2014
Today, the widespread availability of 3G and 4G cellular or wireless broadband networks enables digital signage to be deployed virtually anywhere. Combined with cloud-enabled network management and content delivery systems, 3G and 4G wireless broadband networks are propelling digital signage deployments at an accelerated pace. In countless venues, digital signage networked via wireless broadband signal penetrates hard-to-reach locations, new markets, and can achieve a faster return on investment.
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cradlepoint, digital signage, cloud-enabled software as a service, wireless broadband cellular signal, storage
    
CradlePoint
Published By: 8x8 Inc.     Published Date: Aug 15, 2017
In our increasingly global economy, it’s no surprise that more and more businesses are taking their contact centers global. This trend may be driven by several factors including entry into new markets and the consequent need to support customers and prospects in multiple regions or an acquisition that suddenly opens new geographies for business. This paper explores how a cloud contact center solution can help address key challenges of deploying a global contact center.
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contact center, global economy, customer support, cloud offerings, 8x8
    
8x8 Inc.
Published By: Mitto     Published Date: Jun 09, 2017
A2P (Application to Person) messaging has underpinned this transformation, across a wealth of new use cases and new verticals. Historically, A2P was used for alerts and, as PSMS (Premium SMS), as a billing mechanism and carrier for simple content and services, both for one-off downloads or actions (eg voting) and for recurring payments. The latter use case has declined markedly in the past 5 years, due largely to the transition to an app-based economy, largely driven by card billing and by regulatory action (in markets such as the US and UK) against fraudsters.
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Mitto
Published By: Infosys     Published Date: Jun 12, 2018
Testing is often a major pain point for enterprises when taking new products to market, and can make or break customer loyalty. Testing speed impacts how fast the product can be rolled out to markets, with regular updates, while the quality of testing can determine the product’s success. So how can product testing be done better, faster, and in a more agile manner? A global CPG giant was looking to solve the same problem when it wanted to take its customer loyalty app to 18 countries. See how Infosys helped and the five key takeaways from the project.
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brand, customer, loyalty, market, infosys
    
Infosys
Published By: OutSystems     Published Date: Apr 10, 2014
The webinar features a complex-made-simple, real-world example from Don Griest at FICO, the leading predictive analytics and decision management software company. Don discusses how the OutSystems Platform is helping FICO rapidly deliver solutions with superior quality and unprecedented time to value, thus opening up new markets for the company.
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outsystems, predictive analysis, fico, cloud platforms, high productivity paas, management software company, it management, data center
    
OutSystems
Published By: Webroot UK     Published Date: Sep 25, 2013
Mobile applications are providing exciting new business opportunities for service providers and technology companies. Innovative firms are thriving by offering apps in app stores and app markets, by supporting apps with mobile services and infrastructure, and by managing apps through mobile device management (MDM) and mobile application management (MAM) products. Enterprises are providing mobile apps to their employees and customers through corporate app catalogs. But these business opportunities could be jeopardized by information security issues.
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webroot, app reputation, app, mobile app, mam, enterprise mobile apps, app markets, mobile viruses, networking
    
Webroot UK
Published By: Polycom     Published Date: Jul 24, 2014
Consumers anoint—and abandon—providers with breathtaking speed, causing seismic shifts in the market. This new era of consumers is also increasingly difficult to define, no longer neatly fitting into traditional marketing segments. With the rise of emerging markets and micro-segments, manufacturing is confronting the challenge of mass customization. The question is not if or when but how: Customers are demanding variety, and manufacturing companies must deliver. What’s key to making this work? Big data visibility, flexible processes, and an agile ecosystem that can move swiftly to serve an increasingly fragmenting, but exceptionally demanding consumer base.
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polycom, digital, connectivity, manufacturing, marketing, customization, business technology
    
Polycom
Published By: KPMG     Published Date: Nov 07, 2016
Manufacturers are gunning for growth and plan to put significant investment into R&D and new markets in order to achieve their ambitions. But without overall market growth, competition will be fierce. Read more.
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supply chain, supply chain management, supply chain software, supply chain strategy, supply chain solutions, risk management, risk management software, risk management in supply chain, risk mitigation, business disruption, supply chain disruption, industrial manufacturing, manufacturing, automotive, auto, enterprise software, manufacturing trends, supply chain trends
    
KPMG
Published By: UPS     Published Date: Aug 29, 2017
Manufacturers who want to link machines, sensors, processes, and people together face a daunting challenge. Here are three things that can help you improve supply chain visibility, mitigate risk and grow into new markets.
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ups, industrial buying dynamics, industrial distribution, industrial products, industrial products wholesale
    
UPS
Published By: Cisco     Published Date: Jan 28, 2009
A secure network foundation from Cisco enables you to easily and cost-effectively add new users and applications as needed. In turn, this built-in flexibility helps your company stay competitive, react quickly to change, and expand to international markets, among other benefits. Here are some ways in which a secure Cisco network foundation can help you continue to enhance your company's productivity in the future.
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cisco, secure network, wireless data connectivity, cisco smb, cost-effective network, video conferencing, productivity benefits
    
Cisco
Published By: CDW     Published Date: Apr 04, 2016
As CEB expands into new markets, its IT department takes advantage of virtualization and converged infrastructure to build a private cloud that serves customers and employees.
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data center, data application, network performance, data virtualization, data management
    
CDW
Published By: Kenandy     Published Date: Jan 28, 2015
Manufacturing and product companies are facing critical challenges. To survive in the new global economy, companies need to continuously reinvent themselves. They need to rapidly add new products and acquire new businesses. They need to build new partnerships and channels. They can’t depend on the same set of suppliers tomorrow that they do today. And they can’t expect to do business the same way in new and emerging markets. For these reasons, enterprises need a new kind of ERP, one that’s faster to deploy and can: Adapt very quickly Go into the hands of employees, customers and partners immediately, with little or no training Provide continuous visibility into their operations It’s no surprise that CIOs, manufacturing managers and operational executives are looking for new solutions. They have to ?nd solutions to get the three strategic capabilities they need to succeed: greater operational agility, the ability to collaborate and continuous visibility. You need to position your com
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cloud erp, enterprises, continuous visibility, collaboration
    
Kenandy
Published By: Microsoft Azure     Published Date: Apr 11, 2018
When you extend the global reach of your enterprise, you’ll find new markets for your products and services. That means reaching more potential customers, bigger growth potential, and higher ROI. But to tap into those emerging markets, you need to provide the best, most consistent user experience. Now, it’s possible for you to build, deploy, and manage modern apps at scale with a globally-distributed database—without the hassles associated with hosting in your data center. Read the e-book Build Modern Apps with Big Data at a Global Scale and learn how Azure Cosmos DB, a globally-distributed turnkey database service, is transforming the world of modern data management. Keep access to your data available, consistent, and safe—with industry-leading, enterprise-grade security and compliance. Start developing the best app experience for your users based on five well-defined consistency models: Strong: Favors data consistency. Ideal for banks, e-commerce processing, and online booking. Boun
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Microsoft Azure
Published By: CDW - EMC     Published Date: Apr 07, 2016
As CEB expands into new markets, its IT department takes advantage of virtualization and converged infrastructure to build a private cloud that serves customers and employees.
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data center, data application, network performance, data virtualization, data management
    
CDW - EMC
Published By: IBM     Published Date: Sep 30, 2013
The insights provided by more than 700 Chief Human Resource Officers around the world show how workforce investment is shifting. Companies are beginning to focus more on growth, expanding into new markets and offering new products and services. But to make the most of potential growth opportunities in today’s dynamic global marketplace, organizations need to find ways to address the “borders” that are currently impeding their workforces. Based on the key capability gaps revealed in this study, we believe organizations should focus on three critical workforce imperatives: cultivating creative leaders, mobilizing for speed and flexibility and capitalizing on collective intelligence.
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ibm, ibm global business services, chros, chief human resource officer study, global hr leaders, creativity, flexibility, business intelligence, knowledge management, business technology
    
IBM
Published By: IBM     Published Date: Jan 10, 2014
IBM conducted more than 1,700 in-depth, face-to-face interviews with CEOs, general managers and senior public sector leaders from around the globe. Our newest CEO Study, the largest of its type ever undertaken, is the latest in the IBM C-suite Study Series. It explores how CEOs are responding to the complexity of increasingly interconnected organizations, markets, societies and governments – what we call the connected economy. Three themes emerged. Today's CEOs must: - Empower employees through values - Engage customers as individuals - Amplify innovation with partnerships Register now to access the insights that can help you lead more effectively through impactful connections with your employees, customers and partners.
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social media, b2b, global economy, smarter workforce, talent, talent analytics, human capital, learning organization, employee engagement, leadership models, global leadership, social collaboration, social networking, social business, communication, social media, mobile, big data
    
IBM
Published By: WebEx     Published Date: Apr 02, 2009
Virtual collaboration and online meeting technologies are advancing SMBs’ reach without huge investments, thus allowing them to not only save costs and land more sales but to better educate consumers and business partners and serve a greater number of people lost by former logistical barriers. In turn, this knowledge transfer is allowing smaller companies to gain greater mindshare and reach new markets through numerous, innovative applications for traditional Web-based knowledge transfer technology.
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webex, web collaboration, online meetings, smb, virtual collaboration, increasing sales, network renovations, sales optimization, cost reduction, business budget, budget management, human resources tools, human resources management
    
WebEx
Published By: WebEx.     Published Date: Apr 03, 2009
Virtual collaboration and online meeting technologies are advancing SMBs’ reach without huge investments, thus allowing them to not only save costs and land more sales but to better educate consumers and business partners and serve a greater number of people lost by former logistical barriers. In turn, this knowledge transfer is allowing smaller companies to gain greater mindshare and reach new markets through numerous, innovative applications for traditional Web-based knowledge transfer technology.
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webex, web collaboration, online meetings, smb, virtual collaboration, increasing sales, network renovations, sales optimization, cost reduction, business budget, budget management, human resources tools, human resources management
    
WebEx.
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