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Published By: Gameffective     Published Date: Feb 26, 2019
We all know that employee engagement is important. Employees that are aligned with their goals, aware of their performance gaps, and motivated to improve, perform better. It’s stating the obvious. The big question is how to get there, and whether technology can help us do this at scale. This is where most digital motivation initiatives hit a wall. A new breed of next generation performance and feedback systems are attempting to do just that: creating and maintaining a continuous personalized conversation between employees and managers with regards to performance, development and goals. In online marketing, personalizing messages and promotional activities has been possible for some time. It is called “Marketing Automation”. Hubspot, one of the pioneers in this field, defines it thus: “software that exists with the goal of automating marketing actions. Many marketing departments have to automate repetitive tasks such as emails, social media, and other website actions. The technology of
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Gameffective
Published By: GE Power     Published Date: Oct 05, 2016
With any innovation, early adopters forge the path forward, testing the limits of new technology, proving solutions that deliver value and dispensing those that don’t. Each power organization approaches the use of data and analytics from their own point of reference, technology maturity and propensity for change. In this eBook, learn how 14 global power companies achieved real business results for their business with digital solutions.
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digital power plant, digital power, digital power station, distributor solution, efficiency of power generation, industrial power
    
GE Power
Published By: GE Power     Published Date: Feb 02, 2017
With any innovation, early adopters forge the path forward, testing the limits of new technology, proving solutions that deliver value and dispensing those that don’t. Each power organization approaches the use of data and analytics from their own point of reference, technology maturity and propensity for change. In this eBook, learn how 14 global power companies achieved real business results for their business with digital solutions.
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GE Power
Published By: Genesys     Published Date: Dec 20, 2018
Customer service technology buyers typically plan for the next one to two years. But to truly become customer-obsessed, companies need to understand what new technologies and customer service experiences will seem normal for their customers in five years. By 2021, the internet of things (IoT) will have transformed many companies from being products-based to services-based. Rather than wait for the future to arrive, you need to start planning for tomorrow’s technology today. Read the Forrester Research report now. It discusses: • Service experiences your customers will expect in 2021 • Five technologies that will reshape customer service by 2021 • Three steps to help you get started
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Genesys
Published By: Genesys     Published Date: Dec 20, 2018
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: • The strategies that differentiates an Iconic firm from other businesses • How strategies vary across regions based on maturity and customer expectations • Future innovation management and technology
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Genesys
Published By: Genesys     Published Date: Feb 08, 2019
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: The strategies that differentiates an Iconic firm from other businesses How strategies vary across regions based on maturity and customer expectations Future innovation management and technology adopt
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: The strategies that differentiates an Iconic firm from other businesses How strategies vary across regions based on maturity and customer expectations Future innovation management and technology adopt
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Genesys
Published By: Genesys     Published Date: Jun 27, 2019
Your call center tech stack is a mess, and it’s hard to figure out where you even start to unravel it all. This ebook covers the basics of consolidating technology, where to begin and what to consider as you develop your plan to streamline your infrastructure and tech. There are many things to consider including: Infrastructure, both aging and new Existing tech and limitations IT support Users, training and business needs This ebook provides an overview to get your wheels turning in preparation for a move to better technology. Read it now if your future holds new call center tech.
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Genesys
Published By: Genius Inc     Published Date: Nov 13, 2009
Lead scoring is often touted as the new secret sauce that transforms marketing from art to science. Interestingly, recent research from CSO Insights finds that only 26.9 precent of 550 companies surveyed have implemented a formal lead scoring process. So, why aren't marketers rushing to adopt this new technology-enabled feat?
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genius, sales, b2b marketing, sales results, lead generation, pipeline, lead scoring, nurturing, btob, optimization
    
Genius Inc
Published By: Gigamon     Published Date: Oct 19, 2017
Read SC Magazine’s original research article Double Vision to learn how visibility deep into network activity and analysis of network traffic can show breaches before serious damage is done. While monitoring network traffic is hardly a new or unique technology, it is an excellent example of how visibility works. Constant vigilance of network activity is simply the best way to determine if any semblance of an attack still resides on your network. Download now!
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Gigamon
Published By: Gigamon     Published Date: Oct 19, 2017
The IDC Technology Spotlight, The Growing Need for New Technology and a Business Model in Network Monitoring, examines the stresses in today's mobile network planning and operations requiring a new model that incorporates a realistic approach toward cloudification. The paper also looks at the Gigamon solution for visibility in today’s mobile network, which facilitates efforts toward cloudification. This architecture provides maximum, centralized control to the mobile operator’s network planning and operations teams. Read to learn more.
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Gigamon
Published By: Gigamon     Published Date: Dec 13, 2018
Despite increasing security budgets, companies find there is too much data for new tools to analyze, not enough skilled IT security professionals and little confidence in current technology investments. Read the “2018 Cyberthreat Defense Report” to learn how your peers are managing increased breaches, vulnerabilities and encrypted traffic. How does your cyberthreat approach compare to other security pros who are protecting their organizations? Learn now.
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Gigamon
Published By: Gigamon     Published Date: Dec 13, 2018
Perimeter-based solutions for network security do not work, leading to tool sprawl and performance issues. Read CSO Magazine’s interview with Gigamon CISO, Simon Gibson, to learn why a new, more intelligent approach is needed to build resilience into technology operations. “Security Should Be an Enabler” talks about an architectural approach that distributes only relevant data to appropriate tools, enabling an adaptable, simplified model at a reduced cost. Read now.
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Gigamon
Published By: Gigamon     Published Date: Jun 21, 2019
An online threat prevention strategy should be more than a collection of security tools. It needs to be an integrated and intelligent approach. A complete threat prevention solution not only enhances the performance of prevention tools, but it also increases the efficiency of operations teams by enabling them to quickly deploy patches and implement new technology without impacting network performance or relying on maintenance windows. Read this solution brief in local language to learn how you can gain 50% in team productivity.
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Gigamon
Published By: Gleanster Research     Published Date: Oct 26, 2013
This Deep Dive research study from Gleanster explores how Top Performing organizations are using a new class of multi-channel campaign management technology called "local marketing automation" to empower local / regional marketers with marketing technology while simultaneously maintaining corporate control over the brand.
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Gleanster Research
Published By: Google     Published Date: Oct 26, 2018
Modernizing your data warehouse is one way to keep up with evolving business requirements and harness new technology. For many companies, cloud data warehousing offers a fast, flexible, and cost-effective alternative to traditional on-premises solutions. This report sponsored by Google Cloud, TDWI examines the rise of cloud-based data warehouses and identifies associated opportunities, benefits, and best practices. Learn more about cloud data warehousing with strategic advice from Google experts.
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Google
Published By: Google     Published Date: Jan 24, 2019
Modernizing your data warehouse is one way to keep up with evolving business requirements and harness new technology. For many companies, cloud data warehousing offers a fast, flexible, and cost-effective alternative to traditional on-premises solutions. This report sponsored by Google Cloud, TDWI examines the rise of cloud-based data warehouses and identifies associated opportunities, benefits, and best practices. Learn more about cloud data warehousing with strategic advice from Google experts.
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Google
Published By: Google     Published Date: Aug 05, 2019
Moving existing enterprise workloads to the cloud has always been challenging as companies struggle to adapt and migrate applications to run in a cloud environment. IT managers must understand application dependencies, change drivers and networking configurations, and learn new management interfaces. This white paper will provide a deeper understanding of Migrate for Compute Engine's technology for mass migrations into GCP unique technology and architecture, and will explore how these capabilities improve current mass migration practices.
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cloud applications, cloud as a service, velostrata, migration, google cloud
    
Google
Published By: Google Apigee     Published Date: Jun 12, 2018
How to move fast, delight customers, and continually innovate to thrive in today’s economy. APIs are much more than system integration technology. They are strategic assets that give companies the ability to adapt to changing customer needs and build breakthrough digital experiences. Google’s new eBook, The API Product Mindset, explains why leading companies now manage APIs as full-cycle products rather than one-time IT projects. Learn how to build a customer obsessed API team that delivers world-class developer experiences and ensures your APIs have enduring business value. Read case studies about how AccuWeather and Pitney Bowes have transformed their businesses with an API product mindset and learn from technology leaders at Magazine Luiza, Telestra and West Corp. What's Inside? ? Learn why APIs are how business gets done in today’s economy ? Get tips to build APIs that developers will love ? Discover why a product mindset is critical to business acceleration CTA: Download eBook
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Google Apigee
Published By: Google Apigee     Published Date: Mar 12, 2019
APIs have become the de facto standard for building and connecting modern applications, so any degradation in API performance can have an adverse impact on customer experience, brand value and revenue. Google Cloud’s new eBook, Optimizing API Programs with Monitoring and Analytics, takes a detailed look at the benefits of using API monitoring and analytics technology to optimize your API programs and digital strategies. Explore how to deliver a seamless and connected experience for customers, partners, and employees. What's inside? -Field-tested best practices -Real-world use cases -An API monitoring and analytics checklist
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Google Apigee
Published By: GoToMeeting     Published Date: Jul 08, 2011
This new white paper outlines 4 surefire strategies for leveraging the power of collaborative technology that will make your job easier, while serving customers and prospects more effectively.
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citrix, sales strategy, collaborative technology, valuable customer, winning deals, closing deals, synchronizing sales, marketing efforts, information delivery, sophisticated sales marketplace, customer comprehension, business relationship, selling power, prospects
    
GoToMeeting
Published By: Greenhouse     Published Date: Jan 25, 2017
The search for new technology always starts with a big questions: Where do you want it to take you?
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recruiting tips, recruiting software, recruiting strategy, applicant tracking, talent acquisition, recruiting metrics, recruiting data, talent metrics, candidate experience, candidate sourcing, candidate management, talent strategy, recruiting, recruitment
    
Greenhouse
Published By: Group M_IBM Q3'19     Published Date: Aug 05, 2019
Expectations for government agencies are rising at a rapid and sometimes overwhelming pace. New laws, mandates and policies combined with rising citizen demands for usability and technology driven services put pressure on the public sector to deliver with current or even shrinking resources.
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Group M_IBM Q3'19
Published By: Group M_IBM Q418     Published Date: Sep 10, 2018
The way that people and companies leverage IT is in the process of a revolutionary change. To maintain a competitive edge in the face of an unrelenting pace of innovation, opportunity creation and environmental turmoil, organizations must exploit the provisioning of IT resources to facilitate new ways of doing business. And whether you’re talking about the increase in mobile technologies, the Internet of Things or some other transformative technology, cloud is at the forefront and the heart of this change
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Group M_IBM Q418
Published By: Group M_IBM Q418     Published Date: Oct 26, 2018
Over the past few years, business leaders have been the primary drivers of technology change, including making decisions to adopt new applications in the cloud, mandate a cloud-first strategy, offer new capabilities with an API-first strategy, and provide new applications to end users on mobile first. There are significant benefits to these cloud decisions because they decrease time to value, lower costs, and make it easier for organizations to experiment and innovate. But there are consequences as well, chiefly in the complexity of learning how to integrate applications and exchange data across a decentralized architecture that is largely driven by autonomous development decisions. This IDC White Paper answers the following questions about the need for hybrid integration: How are changes in business strategy and technology adoption requiring changes in how organizations approach integration? What are the major events that trigger integration adaptation? How are the roles involve
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Group M_IBM Q418
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