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Published By: Reputation.com     Published Date: Jun 29, 2018
HCAHPS is the barometer for understanding a patient’s hospital experience. But can you predict the outcome of your patient satisfaction surveys by reading online reviews from past and present patients? And more importantly, does improving your hospital’s online reputation improve HCAHPS scores? Yes. Reputation.com’s Data Science team, led by Brad Null, Ph.D, analyzed two years of HCAHPS hospital survey data from The Centers for Medicare and Medicaid Services, across more than 4,800 hospitals. The team reviewed the data alongside online reviews, ratings and rankings for those same hospitals, and made some significant discoveries: • Online reviews provide early warning of issues that may impact patient experience, giving hospitals the opportunity to identify and address those issues before patient satisfaction scores suffer. • By continually monitoring, managing, requesting and responding to patient reviews, a healthcare organization can address negative feedback that impacts HCAHPS resu
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Reputation.com
Published By: Reputation.com     Published Date: Jun 29, 2018
Brand perception begins online, with the local online reputation of doctors, clinics and hospitals. In late 2017, Reputation.com set out to understand how consumers use the internet to look for healthcare services online, particularly when interacting with healthcare-related ratings and reviews. We surveyed healthcare consumers across the U.S. in a representative range of demographic groups for answers to some key questions: • What are consumers and patients really looking for in online reviews? • What ratings and review factors are most important when choosing a doctor? • What sites are most used and trusted for this information? Findings confirmed that online reviews are an essential part of the healthcare consumer’s decision-making. In this report, we’ll look at the key findings in detail.
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Reputation.com
Published By: IBM     Published Date: Jul 09, 2015
This webinar talks about actionable insights through sentiment analysis of app ratings and reviews, as well as continuous and frictionless quality feedback loop from testers, beta users to end users in both pre-production and production.
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application control, application management, quality feedback, sentiment analysis, user experience, mobility, mobile
    
IBM
Published By: Zuberance     Published Date: Feb 11, 2012
Forward-thinking restaurant marketers are boosting positive Word of Mouth and sales by finding and activating their enthusiastic customers (AKA "Brand Advocates.") Learn how Rubio's Fresh Mexican Grill is doing this now and how you can too.
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restaurant marketing, word of mouth marketing, social marketing, social media roi, brand advocates, reviews, yelp, digital marketing, social media marketing, lead generation, customer acquisition, online ratings, earned media, zuberance
    
Zuberance
Published By: Zuberance     Published Date: Feb 11, 2012
Energizing your enthusiastic customers (AKA "Brand Advocates") can bring you the ultimate prize: a powerful marketing force whose recommendations drive sales. Read social marketing success stories in Hospitality, Software, Fitness, Consume
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hospitality, travel, software, consumer electronics, restaurants, word of mouth marketing, social marketing, social media roi, brand advocates, reviews, digital marketing, social media marketing, lead generation, customer acquisition, online ratings, earned media, zuberance
    
Zuberance
Published By: Zuberance     Published Date: Feb 11, 2012
Companies that systematically identify and energize their enthusiastic customers (AKA "Brand Advocates") to recommend their brand and products online are getting at least a 10X ROI in media and sales value. Download this Zuberance whitepaper to learn more.
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marketing, word of mouth marketing, social marketing, social media roi, brand advocates, online reviews, digital marketing, social media marketing, lead generation, customer acquisition, online ratings, earned media, zuberance
    
Zuberance
Published By: Zuberance     Published Date: Feb 11, 2012
Word of Mouth is the "world's most powerful sales tool," according to Nielsen. In today's social-media-connected world, the voice of your customers is more influential than ever. But is Word of Mouth Marketing effective in B2B environments?
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marketing, word of mouth marketing, social marketing, social media roi, brand advocates, online reviews, digital marketing, social media marketing, lead generation, customer acquisition, online ratings, earned media, b2b marketing, b2b social media, zuberance
    
Zuberance
Published By: Zuberance     Published Date: Feb 11, 2012
In the social media era, Word of Mouth can make or break a hotel. Download the whitepaper to learn how to find and activate your most enthusiastic guests (AKA "Brand Advocates") to recommend your hotel, boosting ratings and bookings.
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hospitality, travel, software, consumer electronics, restaurants, word of mouth marketing, social marketing, social media roi, brand advocates, reviews, digital marketing, social media marketing, lead generation, customer acquisition, online ratings, earned media, zuberance
    
Zuberance
Published By: Zuberance     Published Date: Feb 11, 2012
The over-saturation of advertising, and an ever-increasing distrust of ads, has led to a decline in the effectiveness of Paid Media. All the while, Earned Media is only gaining momentum, and for good reason. Read why earned media is so powerful.
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marketing, word of mouth marketing, social marketing, social media roi, brand advocates, online reviews, digital marketing, social media marketing, lead generation, customer acquisition, online ratings, earned media, paid media, social media, zuberance
    
Zuberance
Published By: MuleSoft     Published Date: Jun 12, 2018
MuleSoft Positioned as a Leader 3 Consecutive Times Read this complimentary copy of the 2018 Gartner Magic Quadrant for Full Lifecycle API Management, and find out why MuleSoft was named a Leader based on completeness of vision and the ability to execute. Read on to learn: Expert perspectives on API Management Critical analysis of key differentiators Latest developments in integration technology Industry benchmarks and trends Gartner Magic Quadrant for Full Life Cycle API Management, Paolo Malinverno, Mark O'Neill, 30 April 2018. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of
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MuleSoft
Published By: Marketo     Published Date: Aug 29, 2016
Download this guide to discover what end-users say about Marketo, including: - Why Marketo is the only Marketing Automation product that is Top Rated across all three company size segments: small businesses, mid-sized companies,and enterprises - Strengths and areas for improvement with Marketo’s products - Marketo’s overall user ratings
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marketo, marketing automation software, marketing
    
Marketo
Published By: VMware SD-WAN by VeloCloud     Published Date: Aug 01, 2019
VMware named a Leader, positioned furthest for its Completeness of Vision. Read this complimentary copy of the 2018 Gartner Magic Quadrant for WAN Edge Infrastructure to find out more. *Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including and warranties of merchantability or fitness for a particular purpose.
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VMware SD-WAN by VeloCloud
Published By: Stratus Technologies     Published Date: Nov 11, 2009
You probably know Stratus Technologies' fault-tolerant ftServer systems and services for delivering uptime of nearly 99.9999% for the world's most essential applications. What you might not know is how effectively - and how simply - our mission-critical Support Services let your enterprise protect this industry-leading availability. Our focus on preventing downtime and data loss brings you much more than basic break-fix support. If you're used to average server support, get ready to experience meaningful differences. One example: It's not uncommon for Stratus Support Services to identify problems before our customers do. Stellar satisfaction ratings of 96% or higher show the value our clients place in these services.
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activeservice, stratus, fault tolerance, ftserver, application management, virtual technician
    
Stratus Technologies
Published By: IBM Corp     Published Date: Jun 21, 2011
The IBM System x server brand has long been recognized for exceptional products and service - find out more about why IBM earned significantly higher numbers of perfect customer satisfaction ratings versus the competition.
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ibm system x server, products, customers, satisfaction, exceptional products and service, tbr, study, dynamic marketplace, differentiation
    
IBM Corp
Published By: Intel Security     Published Date: Jan 20, 2015
Computer networks are built to facilitate the flow of communication, not stop it. Unfortunately, data packets can be manipulated to look normal yet contain an exploit. These techniques evade standard security measures and, in most cases, can deliver a malicious payload without detection. Often, these advanced evasion techniques (AETs) take advantage of rarely used protocol properties in unexpected combinations. Most network security devices are not capable of detecting them. While many pass industry tests with high ratings, those ratings are based on protection against a limited number of threats. The exact number of AETs is unknown, but it is close to hundreds of millions. To defend against AETs, your network security should incorporate seven critical features into your next gen firewall.
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advanced evasion techniques, aets, next gen firewall, ngfw, data normalization, deep packet inspection, full stack inspection, apt, malware, network firewall, ips, hacking
    
Intel Security
Published By: BitSight Technologies     Published Date: Feb 29, 2016
Cybersecurity is an issue facing nearly every organization today—and if you aren’t taking the necessary precautions, your company, customers, and vendors could all suffer.
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cybersecurity, security risk, security ratings, security, it management, enterprise applications, data management, it career advancement, business technology
    
BitSight Technologies
Published By: HP AppPulse Mobile     Published Date: Jun 05, 2015
With this Dimensional Research report, discover how mobile monitoring software can help you better understand users and their experience with your mobile application. Users reach for mobile devices many times every day, specifically to use mobile apps. Mobile device users heavily rely on peer reviews and star ratings to help them choose their apps. Once a mobile app is installed, that app is judged for its speed, responsiveness and stability, which define the user experience and overall satisfaction.
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mobile, applications, customer satisfaction
    
HP AppPulse Mobile
Published By: LifeLock     Published Date: Feb 24, 2017
Identity theft (IDT) is a critical concern for people around the world. Providing identity theft protection as an employee benefit helps safeguard employees from fraud, scams and threats to their personal credit ratings. And, this low-cost benefit can make your employment benefits package more attractive. In this program, Todd Davis, founder of LifeLock, discusses the options for identity theft coverage, how to drive participation in such coverage and how to use your IDT benefit to improve employee retention and engagement.
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LifeLock
Published By: Sysomos     Published Date: Oct 24, 2012
The fast food business is worth more than $200 billion. This report digs into social media conversations to discover who's winning the burger wars. Includes social media ratings for Burger King, McDonald's, KFC, and Taco Bell.
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sysomos, heartbeat, map, social media monitoring tools, business intelligence, analysis, analytics, dashboard, tracking, buzz, trends, assessment, agency, business, enterprise, network, twitter, facebook, fans, fast food industry report
    
Sysomos
Published By: BitSight Technologies     Published Date: Jun 12, 2015
Gartner has named BitSight Technologies a “Cool Vendor” in Vendor Management for 2015. This report highlights three vendors for offering “tools and services to support vendor risk management and improve performance visibility.” Download this paper to learn how BitSight processes and synthesizes terabytes of data to create security ratings, and how a leading North American Bank uses BitSight Security Ratings in their vendor risk management program.
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bitsight, technologies, gartner, cool, vendor, data, risk
    
BitSight Technologies
Published By: BitSight Technologies     Published Date: Jul 23, 2015
Recent BitSight research shows a solid correlation between a company’s botnet grade and their likelihood of experiencing a publicly disclosed breach. Download this report to learn how BitSight Security Ratings are a powerful metric for communicating cyber risk across the enterprise.
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cyber risk, security, data, network, it operations, it management, knowledge management, it career advancement, business technology
    
BitSight Technologies
Published By: Symantec     Published Date: Jul 11, 2017
CloudSOC can help you more easily determine which apps should be blocked and which should be allowed within your organization by assisting in identifying unsanctioned Shadow IT, providing customized Business Readiness Ratings™ for each cloud app tailored to your organization’s risk profile, and applying User Behavior Analytics (UBA) to identify hackers and malicious usage. Here you’ll learn how to guide your organization through the process of safely adopting cloud apps and services using Symantec CloudSOC.
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cloud application, cloud app adoption, cloud security, cloud protection, shadow it
    
Symantec
Published By: IBM     Published Date: Jun 21, 2017
This report is designed to help you make an informed decision about IBM Cloudant. It is based on 22 ratings and 21 in-depth user reviews of Cloudant on TrustRadius, the trusted user review site for business software. By crowd-sourcing user perspectives, we help you to get a true sense of the product. This report includes analysis of the types of customers (company sizes, industries etc.) that use Cloudant, what companies and users like most about the product, as well as areas for improvement
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ibm, ibm cloudant, demographic, cloud computing, decision making
    
IBM
Published By: Select Hub     Published Date: Nov 07, 2017
Interactive analyst report gives you comparison ratings, reviews and pricing from actual software selection projects. Unlike some ratings, SelectHub product scores are taken from multiple sources including top analysts and actual buyers of the software—ideal for your shortlist. Find the right BI analytics tools: • Actionable insights from experts: In plain language, find out how each product supports the functions that matter most to your company. • Key requirements criteria: Get a comprehensive list of the key requirements for use in your software evaluation and vendor selection. • Easy pricing: Get recommendations and pricing for solutions matching your business needs. • Includes practical guide: How to Buy Business Intelligence Software Over 80 business analytics and BI tools evaluated. The SelectHub platform contains expert software analysis across key criteria and vendor data. These built-in analyst ratings are combined with subjective user ratings to create SelectHub ratings r
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Select Hub
Published By: IBM     Published Date: Apr 09, 2015
Like it or not, you will hear from your vocal users. It’s not unusual to see ratings from 1 to 5 stars for the same app. How do you track and compare actual and perceived quality? How can you get actionable insight from user feedback to develop mobile apps that engage users?
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cloud-based services, actionable insight, user feedback, mobile apps, coding
    
IBM
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