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Published By: ServiceSource     Published Date: Sep 15, 2015
Companies that take a more sophisticated approach to customer success, revenue retention and revenue growth after the initial sale earn 46 percent more revenue compared to their less sophisticated peers, according to a global study conducted in 2015 across software, hardware, SaaS and life sciences companies. The study highlights the urgent need for companies to consider the full range of customer success and revenue growth activities after the initial sale—collectively called the “revenue lifecycle”—which includes onboarding, adoption, upselling/cross-selling, retention and renewal. The study shows that a company that improves people, processes, technology, data and KPIs in the revenue lifecycle can expect to improve renewal rates by more than 31 points.
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ServiceSource
Published By: Panasonic     Published Date: Nov 07, 2018
Majority of companies surveyed will bolster investment in sustainable solutions. Our recent survey of more than 400 technology decision makers across 13 industries indicates that early adoption of disruptive technology, including in the areas of Energy Storage and Renewable Energy, is seen as less risky than waiting to invest.
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Panasonic
Published By: IBM Software     Published Date: Jul 06, 2011
Active IBM Software Subscription and Support can help ensure that your licensed software deploys smoothly, runs efficiently and continues to keep pace with the ever-changing demands of your IT and business users.
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middleware, saas, s&s, reduce risk, uncover savings, improve processes, software investment, software subscription and support, software maintenance, software maintenance renewal, passport advantage, passport advantage express
    
IBM Software
Published By: IBM Software     Published Date: Jul 06, 2011
Harish Grama updates us on how IBM Rational leverages its own tools to add value to the Rational business strategy and succeeds in measured improvements in software delivery through effective organizational collaboration, automation, and reporting.
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rational, subscription & support, harish grama, software delivery, automation, collaboration
    
IBM Software
Published By: IBM Software     Published Date: Jul 06, 2011
Transform your businesses to be smarter, greener and more cost effective by renewing your Software Subscription and Support. Watch our video and learn about the benefits of renewing on-time direct from Debbie Landers, Vice President, Worldwide Client Support, Information Management Software.
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information management, green, renewal, renew, on-time direct, debbie landers, cost effective, software subscription and support
    
IBM Software
Published By: IBM Software     Published Date: Jul 06, 2011
Learn why you should keep your software subscription up to date.
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ibm, tivoli, software subscription and support, renewal, bill kribbs, laura sanders, risk compliance, search, storage, service
    
IBM Software
Published By: IBM     Published Date: Jul 19, 2012
Cyber criminals constantly look for ways to attack systems through flaws in browsers, operating systems, and other software. Software vendors patch flaws as quickly as they can. If you don't apply their patches, you're asking for trouble. Watch htis video to learn more.
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technology, ibm, software, subscription, renew, business technology
    
IBM
Published By: IBM     Published Date: Jul 19, 2012
Transform your businesses to be smarter, greener and more cost effective by renewing your Software Subscription and Support. Watch our video and learn about the benefits of renewing on-time direct from Debbie Landers, Vice President, Worldwide Client Support, Information Management Software
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ibm, technology, business management, information management, software, support, business technology
    
IBM
Published By: Citrix Online     Published Date: Apr 08, 2009
There's no "one size fits all" when it comes to telecommuting. This new Forrester white paper explores how implementing best practices to create a telecommuting program and standardized policy significantly reduces operational costs and increases employee productivity - a winning combination in a tough economy.
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telecommuting, citrix, forrester, telecommute, employee productivity, citrix, human resources, travel, expenditure
    
Citrix Online
Published By: EchoSign     Published Date: Jul 23, 2010
The merger of contract management processes with sales processes will become a top priority for CEOs and CFOs as the ability to get contracts signed, tracked and filed becomes a critical component in driving revenues. According to a recent study by Aberdeen Group: "Within the next two years, the percentage of a company?s revenue that is dictated by contracts will increase from 56% to 68%." From renewals to projections and compliance, the ability to close the contract in the shortest timeframe possible and readily access the executed contracts across the enterprise will become the leading performance indicator of a company?s long term success.
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echosign, contract management, sales, crm, ceo, cfo, kpi, bottleneck
    
EchoSign
Published By: Silver-Peak     Published Date: Mar 21, 2012
Cloud architectures. Remote access to big data. Application performance in an increasingly networked world. A renewed focus on DR/BC based on instant replication between multiple data centers. All are driving a need for more flexible WAN optimization that can be cost effectively deployed across both private and public networks.
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wan, optimization, data management, data center, silver peak, technology, network, network management
    
Silver-Peak
Published By: Adobe     Published Date: Mar 16, 2016
While most business is digital, and business-to-business and business-to-consumer transactions – and the work that supports them -- are almost entirely digitized, most organizations still rely on paper for the “last foot” of the process – the sign-off. Continued reliance on paper-based signature is fraught with risks, including impeding productivity, reducing visibility, hampering compliance, and diminishing the customer experience. Electronic signatures (e-signatures), which are easily implemented from the cloud, help speed up the sales process by reducing errors and bottlenecks, while also ensuring greater security and mobility. Read this Forbes Insights piece to learn: • How an easy implementation of e-signatures can improve productivity and reduce busywork for your sales team • How improve customer experiences and ease of business with e-signatures increases the likelihood of renewal and retention • How e-signatures easily integrate into your existing sales tools, for seamless pr
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sales performance, e-signatures, b2b, b2c, networking, knowledge management
    
Adobe
Published By: BlackBerry Cylance     Published Date: Jul 02, 2018
How did you choose your anti-malware solution? Did you put it through the same rigorous process as your other security solutions? Or, did you simply renew your current product licensing? Perhaps you went with something you had used at a previous job. Maybe you even went so far as to read a few product reviews and third-party test results or evaluations. But, did you test the anti-malware solution yourself? In this book, we explain how artificial intelligence (AI) can help your enterprise combat malware threats in a more preventative, proactive, and radically better way than legacy anti-malware products. We explain why you shouldn't just believe a vendor's marketing. Instead, you should test different solutions for yourself, just as you would with any other major security investment. Read more in this eBook.
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anti, malware, testing, generation, data, security
    
BlackBerry Cylance
Published By: BlackBerry Cylance     Published Date: Apr 26, 2019
The Sydney Opera House is one of the world’s busiest performing arts centers and Australia’s number one tourist destination. Each year, it attracts more than 8.2 million visitors on site and stages more than 2,000 performances attended by over 1.5 million people. Since opening its doors in 1973, the Opera House has become the symbol of modern Australia and the country’s premier tourist destination, with an iconic national-identity value that Deloitte Access Economics has estimated at $4.6 billion. On the Opera House’s 40th anniversary, it embarked on a Decade of Renewal, a series of projects to prepare the Opera House for future generations of artists, audiences, and visitors. Because renewal isn’t just about the building and the arts; it’s also about renewing technology and systems. This enabled the Opera House to engage VMtech and BlackBerry Cylance to modernize its IT server and network infrastructure, as well as information management, privacy, and cybersecurity.
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BlackBerry Cylance
Published By: Rainmaker Systems Inc.     Published Date: Jan 13, 2012
It's a marketer's dream that their company can establish such customer loyalty that the consumer won't ever leave them for their competitors. But in today's highly competitive landscape, it's increasingly difficult to keep your business customers loyal to your brand year after year. Nonetheless, by making it easy for them to renew, you're one step closer to retaining the customer at minimal expense.
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rainmaker, marketing, b2b, crm, customer, renewals, roi
    
Rainmaker Systems Inc.
Published By: IBM     Published Date: Jan 06, 2015
The basis of innovation and competing aggressively depends deeply on a company's individual ability to unlock and access its wells of expertise and knowledge, and applying it quickly to today's business challenges in front of and with their customers. Watch this webcast to learn how companies are turning to social capabilities with renewed interest to improve their market positioning and attract and retain the best talent available.
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social capabilities, social technologies, market positioning, customer satisfaction
    
IBM
Published By: IBM     Published Date: May 15, 2015
Energy companies are being challenged on multiple fronts. Core expectations require the delivery of safe, reliable, affordable and sustainable energy. Business models are being challenged by alternatives such as renewables and consumers demanding more sophisticated interactions through social and mobile.
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ibm, energy, sustainable, alternatives, innovation, agility, customer experience, business technology
    
IBM
Published By: IBM     Published Date: Aug 18, 2015
As a general rule of thumb, the cost of acquiring new customers is four times that of retaining existing ones. To grow market share, insurers need new customers. But for the balance sheet, retention has a much larger impact.
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ibm, engagement, crm, customer, value, insurance, market share, renewal
    
IBM
Published By: Cisco     Published Date: Nov 17, 2014
Modern data centers have and continue to undergo transformation. Driven by familiar trends, green IT, endpoint growth, externalization, and increased resource requirements, modern data centers support more services, users, and data than ever before. The potential of new risks to the modern data center demands renewed attention to data center security. Data center architects must build in proper security controls, and policies and processes to address and mitigate these new risks.
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endpoint proliferation, ids, ips, externalization, cisco, networking, software development, it management, business technology
    
Cisco
Published By: DocuSign     Published Date: Apr 12, 2017
Expedia CruiseShipCenters saved $76 per agreement over a 3 year period by eliminating printing, faxing, and scanning. Read this case study to see how making the switch to DocuSign for their contract renewal and new-hire paperwork process has helped them save $1.5 million.
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DocuSign
Published By: Oracle     Published Date: Sep 10, 2012
Today's business-to-business (B2B) organizations are looking with renewed urgency for ways to improve efficiency, reduce costs, and retain existing customers. At the same time, they must make the right investments.
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oracle, b2b, sales, reinventing, customer satisfaction, e-commerce, business technology
    
Oracle
Published By: TRUSTe     Published Date: Jul 24, 2009
Whether registering for downloads or e-newsletters, re-ordering or renewing, or telling their friends, customers who feel more confident to click, learn, and shop online, spend more. See how Truste privacy products and programs have helped businesses of all sizes increase conversions, order value, and customer engagement throughout the customer lifecycle.
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truste, cheapflights, email privacy, opt-in, newsletter, bounce rates, privacy policy, truste, privacy policy generator, free privacy policy generator, privacy policy template, free privacy policy template, how to increase online sales, boost online sales, increase online sales, increase online transactions, boost online transactions, certification, registrations
    
TRUSTe
Published By: HP     Published Date: Jul 08, 2009
Cascade Grain Products, a new $113.4 million gallon ethanol plant in Clatskanie, Oregon, was in need of an IT infrastructure that matched its green business mission. The IT management team chose to equip the new plant with an expandable and energy-efficient server and storage infrastructure consisting of an all-in-one blade server and storage solution. Read this case study to learn how Cascade Grain Products achieved a planet- and bottom line-friendly six-figure cost avoidance on power, cooling and construction costs and $50,000 annual saving in onsite administration costs.
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renewable energy, hp storage, cascade, it infrastructure, green, power, cooling, construction, administration costs, lean, startup, renewable, bladesystem c3000, energy efficient, scalability, hp integrated lights-out 2, ilo 2, servers, storage
    
HP
Published By: Online Insight     Published Date: Dec 12, 2006
This white paper communicates the value of software technologies that provide a single point of entry for prospects and health plan providers (including agents) to educate a new or renewing insured on the full value proposition of each plan offering.
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healthcare, enterprise software, health care, insurance, health insurance, health, insured, insurer, human resources, online insight
    
Online Insight
Published By: Interactive Intelligence     Published Date: Feb 26, 2013
Insurers are renewing their focus on top line growth-seeking ways to increase premium volumes while at the same time improving profitability. Properly interacting with customers creates revenue on all ends. Read on to learn about key user interaction
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integrated content, communications, key business issues, points of contact, upselling, account management, client services, knowledge management
    
Interactive Intelligence
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