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Published By: Integration New Media     Published Date: Apr 01, 2008
Librarians looking to build electronic libraries face numerous challenges. This new white paper by Integration New Media provides a summary of best practices for building an eLibrary. From defining your audience and content requirements, through to choosing a technology solution that makes sense for your use cases, this paper will provide a strong checklist of items to consider. The paper also looks at the three types of users and the key elements of designing the user experience for your eLibrary.
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inm, integration new media, online library, elibrary
    
Integration New Media
Published By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
    
Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume ERP ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
    
Oracle APAC ZO OD Prime Volume ERP ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
    
Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
    
Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
Published By: Act-On     Published Date: Aug 28, 2012
Learn best practices for developing and deploying appropriate strategies for content across all channels and lead lifecycles.
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content marketing, content management, repurposing content
    
Act-On
Published By: IBM     Published Date: Jul 05, 2012
Organizations adopting the IBM SPSS Collaboration and Deployment Services 4.2 can be affected by many variables. Read the white paper which explores the best practices and characteristics of running the software on a POWER7 platform, and learn how this can influence performance optimization and scalability.
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ibm, technology, sap, sofrware, technology, migration factory, storage, best practices
    
IBM
Published By: CA Mainframe     Published Date: Sep 12, 2008
Increased regulatory scrutiny on the protection levels afforded sensitive information by those that transact and process it is causing enterprises to improve mainframe security strategies. This entails proactively investigating exposures and implementing appropriate policies, processes and technologies, including those for data z/OS tape encryption. Read this Technology Brief created by CA to learn how to identify exposure points and through the use of Tape Encryption.
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tape library, tape backup, tape encryption, backup, encryption, best practices, ca mainframe, mainframe
    
CA Mainframe
Published By: Gomez IT     Published Date: May 24, 2011
In this paper, addressed are three key areas of concern, and what you can do about them.
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gomez, compuware, high performance, web application optimization, web 2.0, web performance management, multi-browser, end-user experience
    
Gomez IT
Published By: Zebra Technologies     Published Date: Jul 06, 2017
Stay ahead of risks inherent in modern connectivity, mobile integration and securing thermal barcode printers. This paper helps you leverage your IT know-how, by evaluating common security risks and tightening control with remote device management systems.
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printer intelligence, industrial printers, desktop printers, mobile printers, highly durable printers, improving warehouse, manufacturing productivity, shipping accuracy
    
Zebra Technologies
Published By: IBM     Published Date: Oct 10, 2014
Learn about making better product decisions with a Rational Focal Point solution for product portfolio management.
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ibm, product management, decision support, smarter decisions, successful products, finding data, software tools, product portfolios
    
IBM
Published By: Diligent     Published Date: Jul 10, 2017
William Hill made a faster-than-expected transition to using Diligent Boards due to rapid adoption by the board members and proactive support from both William Hill’s Secretariat team and Diligent. In addition, the company found one unexpected benefit –Diligent Boards is a very helpful tool when new directors join the board. Use of Diligent Boards has spread thanks to positive word of mouth from William Hill board members to other companies on whose boards William Hill board members also serve.
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diligence board, portal, meeting information, providers, directors, document management, william hill
    
Diligent
Published By: Aria Systems     Published Date: Nov 02, 2015
If you believe that you can augment a billing system to support your recurring revenue business, this insightful e-book provides you the specific reasons that may not be the case.
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revenue business, billing, aria systems, revenue success, revenue business models, usage, subscription, ebook
    
Aria Systems
Published By: Eloqua     Published Date: Jan 19, 2012
Marketing has long worked to support their sales teams by providing them with a steady flow of qualified leads. The use of agreed upon criteria for defining a qualified lead has resulted in a reduction of historical challenges in lead follow-up, but has yielded high volumes of unqualified leads.
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eloqua, marketing, marketing automation, sales, sales support, lead volume
    
Eloqua
Published By: iShares by BlackRock     Published Date: Jun 15, 2018
While the accumulated knowledge of a portfolio manager should not be undervalued, a move toward more systematic instrument selection could ultimately enhance fund returns. This material is provided for educational purposes only and is not intended to constitute investment advice or an investment recommendation within the meaning of federal, state, or local law. Investing involves risk, including possible loss of principal. This study was sponsored by BlackRock. BlackRock is not affiliated with Greenwich Associates, LLC, or any of their affiliates. iSHARES and BLACKROCK are registered trademarks of BlackRock, Inc., or its subsidiaries. All other marks are the property of their respective owners. Prepared by BlackRock Investments, LLC, member FINRA. BlackRock, Inc. is not affiliated with The Economist. 530180
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business technology
    
iShares by BlackRock
Published By: Evariant     Published Date: Nov 14, 2016
Changing healthcare market forces, such as value-based care models, consolidation, and payer mix erosion, have propagated declining margins and fueled hyper-competition among healthcare organizations vying for market share. In this new world, determining effective patient engagement strategies has become paramount for hospitals and health systems as they strive to acquire, retain, and re-activate patients, and, ultimately, drive revenue. Now, more than ever, it is critical that healthcare organizations create and maintain positive, lasting relationships with their patients, both current and prospective, working to attract them into their network and keep them there.
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healthcare crm, ehr, healthcare technology, marketing, patient acquisition, patient engagement
    
Evariant
Published By: Evariant     Published Date: Nov 08, 2018
Many healthcare executives initially looked to their HER/EMR systems and patient portals to engage patients. But these technologies are not the complete solution. This eBook explores what your enterprise tech stack needs to look like to properly find, guide and keep patients for life through meaningful engagement.
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patient engagement, patient loyalty, patient retention, healthcare crm, electronic medical records
    
Evariant
Published By: SAS     Published Date: Mar 01, 2012
Learn what criteria distinguished certain companies as top performers within the SMB sector, the factors to consider when assessing your organization's BI competency and the required actions to achieve best-in-class performance.
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sas, analytics, business analytics, business intelligence, customer intelligence, data management, fraud & financial crimes, high-performance analytics
    
SAS
Published By: SAS     Published Date: Apr 10, 2019
El cómputo en la nube es una tendencia importante que ofrece ventajas en flexibilidad, escalabilidad y agilidad. Aun así, ha habido un gran despliegue publicitario. La realidad es que, hasta hace poco, la nube ha tardado en despegar para desplegar soluciones de inteligencia empresarial y analítica. Las organizaciones están preocupadas por la seguridad, el rendimiento, la funcionalidad y otros problemas críticos. TDWI Research está experimentando un cambio significativo a medida que las organizaciones muestran voluntad de experimentar con la nube. Este informe expone las experiencias de las organizaciones con la inteligencia de negocios, la analítica y la nube, así como lo que debe tomarse en cuenta respecto a este tipo de plataformas.
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SAS
Published By: IBM     Published Date: May 07, 2013
This book brings a practitioner’s view to Big Data Analytics. Download this ebook to read a practical viewpoint into leveraging analytics for Big Data. This book also draws material from a large number of workshops and interviews with business and IT leaders. Learn more about ‘Big Data and Business Analytics’ through IBM’s latest market leading solutions. Register and attend this complimentary virtual event on June 11 by IBM Business Analytics
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practical viewpoint, analytics, big data, interviews, business
    
IBM
Published By: Aria Systems     Published Date: Dec 19, 2012
Billing as a service is a natural development in the emerging software as a service (SaaS) and cloud software business services market.
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saas, billing, subscription, management, business technology
    
Aria Systems
Published By: IBM     Published Date: Mar 17, 2008
Smaller businesses represent the entrepreneurial engine of the U.S. economy - that's why IBM has extended the BladeCenter value proposition to smaller businesses and organizations in a compact, affordable package. Read more about how BladeCenter can benefit your business in this report by Pund-IT.
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ibm, blade, blade center, bladecenter, bladesystem, blade system, move up, infrastructure
    
IBM
Published By: TIBCO Software GmbH     Published Date: Jan 15, 2019
Whether you know it as Industry 4.0, the 4th Industrial Revolution, or Smart Industry, Manufacturing is going through a deep transformation, with changes that are centered around digitalization. While most industries are already on this digitalization path, the disruption is more visible and pronounced in manufacturing because it is expanding virtual data and processes into environments that have been fundamentally about physical products. This transformation has already started, and its impact is expected to be massive. Technical, economic, and social changes are expected across the whole manufacturing ecosystem, with jobs shifting from offshoring back to nearshoring. Strong technology elements driving this digital revolution include 3D printing, robotizing and automation, smart factory with IoT and machine learning, and supply chain digitization. Their impact is profound.
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TIBCO Software GmbH
Published By: IBM     Published Date: Nov 12, 2014
Modern mobile applications connect systems-of-engagement (mobile apps) with systems-of-record (traditional IT) to deliver new and innovative business value. But the lifecycle for development of mobile apps is also new and different. Emerging trends in mobile development call for faster delivery of incremental features, coupled with feedback from the users of the app "in the wild". This loop of continuous delivery and continuous feedback is how the best mobile apps keep their users engaged and also produce the most compelling apps in the market. Join us for this webcast to learn about how IBM offers a solution that enables our clients to use continuous quality as an effective means of mobile application development. Featured Speaker: Leigh Williamson - IBM Distinguished Engineer You don't have to wait to get started...Start your free trial on Bluemix today! Or build something else in the Bluemix sandbox today!
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mobile quality, mobile solutions, mobile apps, mobile development, it management, knowledge management, business technology
    
IBM
Published By: Industrial Energy Audit Services     Published Date: Nov 27, 2010
A quick guide to help you determine how (or if) the EPA's new Boiler MACT regulations will affect your company.
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boiler mact, industrial energy audit, energy audit, boiler energy audit
    
Industrial Energy Audit Services
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