This is a case study which shows how Leicester Theatre Trust (LTT) implemented a revolutionary communications solution based around a service-orientated Unified Communications architecture from NEC.
This white paper is a business briefing for C-Level Executives on how integrating a range of technologies - including unified communications, service oriented architecture, virtualization and cloud computing - can transform the productivity and profitability of large enterprises.
Written by: IDC Abner Germanow, Jonathan Edwards, Lee Doyle IDC believes the convergence of communications and mainstream IT architectures will drive significant innovation in business processes over the next decade.
Read this paper to further learn how:
- Leveraging cloud technology can help drive costs while enabling service-oriented IT.
- Private and hybrid cloud approached improve application delivery.
- Cloud implementations increase agility and help organizations adjust to meet customer and worker expectations.
- Dell Cloud features Intel® technology.
AB World Foods has a highly complex supply chain, driven in part by the nature of its globally sourced and distributed products as well as by the demands of growth and acquisition. With Infor SCM Demand Planning, the company cut costs while also improving service levels.
Find out what characteristics you should take into account when selecting Sales and Operations Technology and how Infor10 Sales & Operations Planning respond to those needs today.
Find out why manufacturers and distributors are rethinking warehouse management and why these best-in-class performers are investing in advanced warehouse management solutions to strengthen their competitive market positions.
IT organizations are constantly faced with the challenge to produce high-quality solutions with a lower total cost of ownership (TCO). With the growing recognition that open source software provides quality, stable solutions, migrations of existing enterprise applications to products such as JBoss® Enterprise Application Platform have become increasingly popular.
JBoss Enterprise Application Platform provides a holistic solution that includes tools for such business challenges as business process management, enterprise application integration, and serviceoriented architectures (SOA), enterprise portals, and data services solutions.
IT organizations are constantly faced with the challenge to produce high-quality solutions with a lower total cost of ownership (TCO). With the growing recognition that open source software provides quality, stable solutions, migrations of existing enterprise applications to products such as JBoss® Enterprise Application Platform have become increasingly popular.
JBoss Enterprise Application Platform provides a holistic solution that includes tools for such business challenges as business process management, enterprise application integration, and service-oriented architectures (SOA), enterprise portals, and data services solutions.
The Travis Perkins Group is a leading supplier of building materials to the UK’s building and construction industry. For more than 200 years, the company has grown to deliver more than 100,000 products through 2,000 branch and store locations nationwide. Changing market demands, shareholder expectations and competition demand that the company continually enhance its performance. Yet, changing more than 200 years of tradition can be complicated. Traditional planning practices had led the company down the road to a bureaucratic project management office (PMO), and with the introduction of agile and CA Technologies, the once controlling environment has shifted into a service-oriented centre.
VMware surveyed approximately 200 senior IT leaders at enterprise, commercial, and SMB organizations worldwide to shed light on the evolving role of IT. In the face of increased pressures, IT oganizations are needing to accelerate development and delivery of applications that power faster time-to-market for the business.
In this paper, we chart the progress of CIOs, CTOs and other IT leaders and discuss the top challenges they face in building more nimble, responsive organizations to support their business objectives. We also show how data centre modernization can help organizations deliver the agility required to meet ever-increasing demands for faster innovation through a flexible, service-oriented IT model that employs both private and public clouds.
Submit the form to discover the access this latest paper and set the pace in today’s digital economy.
Microservices architecture is a new architectural style for creating loosely coupled but autonomous services. Emerging trends in technology—such as DevOps, Platform-as-a-Service (PaaS), containers, and continuous integration and delivery (CI/CD) methods—let organizations create and manage these modular systems on an unprecedented scale that exceeds earlier approaches like service-oriented architecture (SOA). But organizations that refactor monolithic applications into microservices experience widely varying degrees of success. The key to using microservices effectively is a solid understanding of how and why organizations should use microservices to build applications
Whether you want to map directions, find a restaurant, look up your flight details, see where your next meeting is, or just check your email, chances are you do it on your smartphone. Just about everything is going mobile. Industries such as retail and financial services are going mobile to increase efficiency and generate more revenue. Mobile business apps and mobile enterprise apps have the potential to transform organizations. This white paper discusses key mobile trends and analyzes how financial services organizations must change their IT application development, testing, monitoring, and management methodologies while extending their services to multi-client mobile environments, leveraging both Native and Mobile-oriented Web apps.
The demand for access to email anywhere, from any device makes it critical for IT to ensure Microsoft Exchange deployments are secure, fast, and available. Learn why a service-oriented security perimeter improves security for Exchange.
Experts discuss how customers can virtualize business-critical apps leveraging common resource pools as key elements to delivering IT as service and cloud computing.
Paula Fortin of Green Mountain Power explains how their strategy for disaster recovery of their virtual infrastructure was readily possible during Hurricane Irene.
Published By: Genesys
Published Date: Oct 16, 2013
Presumably, service-oriented businesses already have customer relationship management (CRM) and business process management (BPM) systems in place that create workflows and processes. However, traditional systems aren't enough - they often result in blind spots in the completion of work processes.
To meet the increasing demands of customers in today's fast-paced marketplace, you need a way to manage these efficiency gaps - to effectively assign work and monitor completion. In other words, you need workload management.
Download this resource to get a more in-depth look at the shortcomings of traditional customer service processes, and learn how enterprise workload management can help you overcome these issues as well as:
• Create a holistic view
• Increase flexibility
• Reduce cost
• And more
