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Published By: Anaplan     Published Date: Mar 29, 2018
IDC believes that digitization and the 3rd Platform are driving enterprise leaders to consider significant upgrades to their business systems. Included in this list of systems are enterprise planning and performance management solutions. New tools must be fast and flexible to connect data from throughout an organization and continuously synchronize plans with changing market conditions. Organizations with planning and performance management needs should proactively evaluate connected EPM solutions as a central component of their digital enterprise strategies.
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enterprise, management, solutions, data, organization, solutions
    
Anaplan
Published By: Merkle     Published Date: Sep 26, 2012
Download this white paper for a deeper look into the growing question surrounding the pharmaceutical industry--If customer centricity is so widely accepted as a way to unlock significant financial gains, why are companies so slow to adopt it?
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crm, customer relationship amangement, customer centricity, connected crm, pharmaceuticals
    
Merkle
Published By: XOsoft     Published Date: Aug 21, 2009
Achieve significant cost savings through consolidation of disaster recovery servers by combining the award-winning disaster protection of XOsoft's WANSync with the latest virtual server technologies from Microsoft and EMC. Consolidating disaster recovery servers on virtual machines can yield both reduced hardware costs and significantly lessened management burden.
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disaster plan, disaster recovery, virtual machines, servers, network management, it management, data protection, xosoft
    
XOsoft
Published By: Procore     Published Date: May 28, 2019
The successful construction companies of tomorrow will be those that have implemented the technology and processes to become more efficient at delivering client value. But choosing the right construction technology and making a compelling case for investment can be difficult. Download the eBook to demonstrate how construction software can be a significant driver of ROI across your business. Procore is a construction management platform that improves efficiency and reduces risk by giving contractors complete control and visibility of their business. Project Management, Quality & Safety, Construction Financials, and Field Productivity tools give office and site-based users access to the information and functionality they need, on any mobile device. As a platform, Procore’s ability to integrate with other leading applications streamlines process and insights across all aspects of a contractor’s projects and business.
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Procore
Published By: Interactive Intelligence     Published Date: Feb 27, 2013
Leading contact centers are moving towards flexible plans to improve contact center performance. In times of significant business change, the financial plan and, for contact centers, the operational plan needs to also change and be flexible.
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contact ceter planning, agility is key, adaptive, changing, interactive intelligence, early planning, adaptive planning, business technology
    
Interactive Intelligence
Published By: NCM Fathom     Published Date: Dec 09, 2011
Like a game of chess, content creation requires strategy. This eBook is not designed with the goal of teaching you how to play safe. It is designed to help you achieve significant wins with content that engages your audience.
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fathom, business, b2b, content creation, marketing
    
NCM Fathom
Published By: InfoPro Learning     Published Date: May 24, 2017
Learning content is an investment and with most companies having a portfolio of over $18 million tied up in content, this represents a significant investment. Unfortunately, this investment depreciates at an alarming rate. In fact, most content is completely unusable for any number of reasons after only four years. Infopro Learning has created a guide that helps companies to extend the shelf life of their content using a modernization strategy. This strategy not only applies to the one-time effort of updating legacy content, but it also provides information about how to future-proof new content. In addition, companies that follow the modernization strategy can significantly decrease content production costs and timelines by leveraging evergreen content that already exists in their training portfolio.
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elearning, content development, learning content development, learning strategy, content modernization, web based training, corporate training, training programs
    
InfoPro Learning
Published By: Cenzic     Published Date: Nov 11, 2008
This white paper highlights Cenzic’s recommendation of a process of continuous assessment for applications in development and production environments -- a process that can equally apply to Intranet and public facing applications alike. Continuous testing can now be easily and safely done in a virtualized environment; no longer putting production web applications at risk. Companies can now easily and quickly, add vulnerability testing to their list of activities for all of their Web applications including production applications. Using a testing methodology across a company’s Web application portfolio will significantly enhance the security of all Web applications.
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web application security, testing web applications, cenzic, assessments for web applications
    
Cenzic
Published By: Juniper Networks     Published Date: Aug 08, 2017
Large enterprises are exploring the possibilities enabled by emerging container technologies such as Docker. At Juniper, we see this trend as a milestone in data center innovation, offering significant gains in efficiency, productivity, and agility for large enterprises that offer cloud as a service.
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Juniper Networks
Published By: SugarCRM     Published Date: Jan 07, 2015
The way companies use and pay for customer relationship management (CRM) software has changed significantly over the past decade. Moving from a predominantly perpetual license-based system, where companies paid a large up-front sum and then smaller annual maintenance fees, CRM software providers are now moving towards monthly or annual subscription fees to access CRM software on the Internet.
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crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
SugarCRM
Published By: Internet Security Systems     Published Date: Aug 21, 2009
Use of instant messaging applications-like AOL Instant Messenger, Yahoo! Messenger, MSN Messenger and ICQ-and peer-to-peer applications has grown significantly. Although the benefits of real-time communication offer a productivity benefit to corporate environments, instant messaging and peer-to-peer applications add significant vulnerabilities and risks to an enterprise's security posture.
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instant messaging, instant messenger, icq, internet security, web security, virus, anti virus, anti-virus
    
Internet Security Systems
Published By: HP and Intel     Published Date: Aug 13, 2012
Learn how DreamWorks Animation uses HP Converged Infrastructure technologies to boost creativity, streamline production, and save significant time as well as costs. "HP Converged Infrastructure technologies are increasing our capacity to produce state-of-the-art CG animation -- great storytelling combined with stunning visuals. And that's what audiences expect."
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dreamworks animation, data storage, hp 3par, data storage solutions, storage management, entertainment industry, animation, storage
    
HP and Intel
Published By: HP and Intel® Xeon® processors     Published Date: Feb 07, 2012
This book will help you understand why infrastructure convergence has been widely accepted as the optimal approach for simplifying your IT to deliver services at the speed of business while shifting significantly more IT resources to innovation.
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cloud, utility storage, foundation, cloud, enviornment, 3par, virtual, virtualization
    
HP and Intel® Xeon® processors
Published By: Dell EMC     Published Date: May 12, 2016
Businesses face greater uncertainty than ever. Market conditions, customer desires, competitive landscapes, and regulatory constraints change by the minute. So business success is increasingly contingent on predictive intelligence and hyperagile responsiveness to relentlessly evolving demands. This uncertainty has significant implications for the data center — especially as business becomes pervasively digital. IT has to support business agility by being more agile itself. It has to be able to add services, scale capacity up and down as needed, and nimbly remap itself to changes in organizational structure.
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Dell EMC
Published By: Riverbed     Published Date: Mar 23, 2015
Many organizations continue to struggle with outdated IT in branch offices. Whether driven by a server refresh project, or by the need to solve a more acute problem posed by IT, adopting branch converged infrastructure solution as your next architecture can drive significant dollar savings while securing data and improving recovery.
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Riverbed
Published By: Oracle     Published Date: Mar 28, 2017
Great food and great service, delivered consistently, are at the heart of any successful restaurant business. But success — and survival — also depend on being profitable. Every restaurant owner, whether independent or part of a large chain, understands that labor and inventory costs represent a significant variable expense to the business. Keeping control of those costs is as critical as the culinary magic that occurs in the kitchen. After all, how can a restaurant expect to make a profit when they are regularly overstaffing or running out of ingredients?
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food, service, restaurant, oracle, profi
    
Oracle
Published By: IBM     Published Date: Oct 06, 2014
Business Intelligence (BI) has become a mandatory part of every enterprise’s decision-making fabric. Unfortunately in many cases, with this rise in popularity, came a significant and disturbing complexity. Many BI environments began to have a myriad of moving parts: data warehouses and data marts deployed on multiple platforms and technologies – each requiring significant effort to ensure performance and support for the various needs and skill sets of the business resources using the environment. These convoluted systems became hard to manage or enhance with new requirements. To remain viable and sustainable, they must be simplified. Fortunately today, we have the ability to build simpler BI technical environments that still support the necessary business requirements but without the ensuing management complexity. This paper covers what is needed to simplify BI environments and the technologies that support this simplification.
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data warehouses, bi environments, bi technologies, faster deployments, knowledge management
    
IBM
Published By: Tavant Technologies     Published Date: Sep 21, 2010
Integrated and closed-loop warranty management strategy to significantly reduce the total warranty spend and reserves, improve product quality, and increase end-customer satisfaction
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warranty white paper, warranty solution, warranty management, warranty integration, cross-functional warranty, warranty cost reduction, warranty intelligence, warranty analysis
    
Tavant Technologies
Published By: ServiceNow     Published Date: Jan 03, 2017
The scope and value that modern IT service delivery provides a business is increasing dramatically, according to a new research reportfrom Enterprise Management Associates (EMA). And yet in some organizations legacy ITSM systems contribute significantly to reduced credibility for IT departments who fail to integrate with and support important business concerns. This lack of modern IT service delivery creates multiple issues for the enterprise, including: Increasing divergence of IT and business performance Rising costs due to service delivery complexity Inability to measure and protect a business from potential risks Informed by extensive research and two compelling deployment narratives, this report examines what EMA calls “next-generation ITSM” and its contributions toward optimizing changing IT and business requirements. EMA contrasts these advances with the risks of staying with legacy ITSM models and then evaluates and itemizes the risks of “doing nothing” by allowing legacy ITS
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management
    
ServiceNow
Published By: Group M_IBM Q119     Published Date: Dec 20, 2018
In Forrester's evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications, Oracle, and Rulai — in the category and evaluated them. This report details our findings about how each vendor scored against nine criteria and where they stand in relation to each other. Application developers should use this review to select the right partners for their conversational computing platform needs.
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Group M_IBM Q119
Published By: Group M_IBM Q2'19     Published Date: Apr 01, 2019
In Forrester's evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications, Oracle, and Rulai — in the category and evaluated them. This report details our findings about how each vendor scored against nine criteria and where they stand in relation to each other. Application developers should use this review to select the right partners for their conversational computing platform needs.
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Group M_IBM Q2'19
Published By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
In Forrester’s evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications, Oracle, and Rulai — in the category and evaluated them. This report details our findings about how each vendor scored against nine criteria and where they stand in relation to each other. Application developers should use this review to select the right partners for their conversational computing platform needs.
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Group M_IBM Q3'19
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
This document defines Oracle’s Customer Experience (CX) Value Equation as the strategic method to identify and measure the value of organizational CX. This model was originally documented in “CX Metrics and KPIs – September 2012.” It has received wide support, and has been the #1 searched hit and downloaded CX KPI document for 3+ years – a significant achievement in this industry – in an era where concepts are replaced daily with the latest, greatest fad. Since the original publication, I have received significant feedback that has been overwhelmingly positive, but with a request to comment on additional topics – most notably: brand impact, shared services, and Oracle’s Road to Modern. This updated paper leverages the original work, adds information around these additional topics and incorporates our continued client experience.
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oracle, service cloud, service management, customer interaction
    
Oracle Service Cloud
Published By: Darktrace     Published Date: Apr 02, 2019
As organizations increasingly rely on cloud services and SaaS applications to streamline business practices, the familiar paradigm of the network perimeter has dissolved, leaving a porous and ever-changing digital estate in its wake. While the benefits of cloud computing will ensure that migrations continue apace, the unique security challenges presented by the cloud will not only require a more agile mindset, but also self-learning technologies that can move at the speed of cloud deployments and spot subtle deviations indicative of a threat, while providing complete, real-time visibility across the digital business. Darktrace’s world leadership in the field of artificial intelligence for cyber security makes it the most effective and proven solution to detect unprecedented threats and anomalous cyber-incidents in the cloud. Whether faced with an insider threat, an attacker targeting sensitive data in test containers, or a significant misconfiguration that could be exploited in the fut
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Darktrace
Published By: Thawte     Published Date: Jan 19, 2016
‘Cybercrime’ has entered the lexicon in a big way and has become a significant threat to businesses wherever they are located and whatever their size. But how bad is the threat? And why does it cause such high levels of alarm and concern? Download this whitepaper to learn why SSL is now a must-have for any organisation interested in protecting its customers and its online reputation.
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Thawte
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