trouble free shopping experience

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Published By: Cisco     Published Date: Jan 29, 2009
In a marketplace where too many products and services are chasing too little demand, businesses face a daunting challenge: do everything possible to attract and retain customers.The stakes are high.
Tags : 
cisco, customer satisfaction, crm, customer attrition, retain customers, customer infidelity, trouble-free shopping experience, knowing your customer, customer experience roadmap, barriers to information, barriers to connectivity, converging networks, ip communication tools
    
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