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Published By: Salesforce.com     Published Date: Jul 02, 2014
A well-executed "System of Engagement" strategy provides value to banks and customers. • Approximately 45% of bank customers today regularly interact with their institution through a mobile channel, with estimates of 70% within a few years. • Why it’s time to break down the System of Record and move to a System of Engagement. • How this shift can increase customer satisfaction and create new business opportunities. Download this white paper to get the full details on how a new approach to banking pays off for everyone.
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salesforce, system of engagement, banking, increase customer satisfaction, mobile channel, system of record, knowledge management
    
Salesforce.com
Published By: Dassault Systèmes     Published Date: May 09, 2018
Tight schedules, cost challenges and lack of visibility can strain relationships in the Architecture, Engineering and Construction (AEC) market. As new technologies raise owner expectations, you need to respond rapidly to customer needs with on-target solutions. You need to know how to anticipate and exceed owners’ expectations. You need to deliver on multiple fronts, including: • Be a partner not just a supplier: Owners are looking for irreplaceable partners who transparently deliver value. • Achieve more predictable outcomes: Partnerships build from developing plans, mitigating risks and delivering. • Deliver on time and on budget: Firms must meet expectations precisely and avoid costly waste and delays. • Be involved from day one: Owners now expect visibility and involvement across the project. • Deliver something unexpected: AEC firms need to deliver unique, surprising solutions. Download your targeted industry analysis to learn more.
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Dassault Systèmes
Published By: SmartFocus     Published Date: Apr 22, 2015
With 1.75 billion people worldwide owning a smartphone, your customer will now have constant connectivity. Therefore to be successful in your marketing campaigns, it is vital to understand the mobile user experience and ensure all parts of your campaign are mobile optimized. Don’t do this and you could reduce customer engagement and even worse, loose your best customers to your competitors. Our easy to implement mobile marketing tips can help add value to your campaigns and give you the edge.
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mobile marketing, personalization, contextualization, customer journey, customer behavior, customer experience, customer engagement, customer relationships, marketing strategy, campaigns
    
SmartFocus
Published By: Workday     Published Date: Aug 07, 2018
Healthcare leaders are facing increasing pressure to eliminate inefficiencies and add value across the entire organization. And many are turning to the cloud. Read the Becker’s Hospital Review brief “The Role Cloud Applications Play in Improving Hospitals’ Bottom Line” for important considerations when choosing a cloud-based system.
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Workday
Published By: IBM     Published Date: Apr 22, 2016
This white paper explains the value of putting data and insight to work to accelerate an organization’s journey to becoming a Cognitive Business, by enhancing their investments in data and analytics and realizing new opportunities from cognitive systems that understand, reason and learn.
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ibm, ibm analytics, cognitive business, watson, think data, knowledge management, data management, business technology
    
IBM
Published By: MuleSoft     Published Date: Sep 08, 2016
Enterprises are adopting more and more SaaS applications and customers are interacting with companies from an increasing number of channels. Many companies are not ready to provide the level of engagement, service and support their customers demand. New applications are added to the company’s ecosystem, but not connected with the existing applications. Customer data is inconsistent and not synced across a customer’s lifecycle.
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mulesoft, microservices, digital transformation, business value, it support
    
MuleSoft
Published By: IBM     Published Date: Sep 30, 2013
A transformation is taking place in how people interact and how relationships form and develop and this is changing the way we socialise, the way we work and the way we engage with our customers. The new normal is that customers are leading the conversations that define your brand, competitors are crowd-sourcing ideas to bring new offerings to market and employees are using social media in all facets of their lives, including work. This shift in technology and human behaviour presents an opportunity for organisations to improve everything from reinventing customer relationships to how work gets done. A Social Business embraces networks of people to create business value and activates networks of people that apply relevant content and expertise to improve and accelerate core and ad hoc processes, delivering unprecedented return for the time invested.
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ibm, ibm global business services, social media, social business, networking, business technology
    
IBM
Published By: IBM     Published Date: Jul 07, 2014
A transformation is taking place in how people interact and how relationships form and develop and this is changing the way we socialise, the way we work and the way we engage with our customers. The new normal is that customers are leading the conversations that define your brand, competitors are crowd-sourcing ideas to bring new offerings to market and employees are using social media in all facets of their lives, including work. This shift in technology and human behaviour presents an opportunity for organisations to improve everything from reinventing customer relationships to how work gets done. A Social Business embraces networks of people to create business value and activates networks of people that apply relevant content and expertise to improve and accelerate core and ad hoc processes, delivering unprecedented return for the time invested.
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ibm, social business, smarter workforce, social media, interact, technology, customer relationships, business technology
    
IBM
Published By: Infor     Published Date: Jan 03, 2011
The company's ultimate goal was to enhance the interaction among its CRM applications and maximize the value of each incoming call to create more personalized and profitable interactions with customers.
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infor, bell cananda, crm application, interaction, customer service representatives, database
    
Infor
Published By: Infor     Published Date: Jan 06, 2011
The company's ultimate goal was to enhance the interaction among its CRM applications and maximize the value of each incoming call to create more personalized and profitable interactions with customers.
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infor, bell cananda, crm application, interaction, customer service representatives, database
    
Infor
Published By: Gleanster Research     Published Date: Nov 10, 2011
This Gleansight benchmark report is based on the experiences of 229 companies and includes the following sections: Reasons to Implement, Challenges, Value Drivers, Core Technologies and Success Story. It also includes a Vendor Landscape with descriptions and analysis of 32 solution providers. Most organizations today have business intelligence (BI) tools or at least some way of churning out reports. Fewer have a true business intelligence strategy or a well-architected BI platform for generating actionable insights. Broadly considered, BI encompasses all aspects of gathering, storing, cleansing, analyzing and distributing data. This Gleansight benchmark report reveals how Top Performers are justifying their investments in next-generation BI capabilities, how they're overcoming implementation and organizational hurdles, and how, as a result of their investments, they're now able to make more timely and better informed business decisions across multiple organizational functions.
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gleanster, business, benchmark, business intelligence, roi
    
Gleanster Research
Published By: NEC     Published Date: Aug 26, 2014
In addition to high reliability and availability, enterprise mission critical applications, data centers operating 24x7, and data analysis platforms all demand powerful data processing capabilities and stability. The NEC PCIe SSD Appliance for Microsoft® SQL Server® is a best-practice reference architecture for such demanding workloads. It comprises an Express 5800 Scalable Enterprise Server Series with Intel® Xeon® processor E7 v2 family CPUs, high-performance HGST FlashMAX II PCIe server-mounted flash storage, and Microsoft® SQL Server® 2014. When compared with the previous reference architecture based on a server with the Intel® Xeon® processor E7 family CPUs, benchmark testing demonstrated a performance improvement of up to 173% in logical scan rate in a data warehouse environment. The testing also demonstrated consistently fast and stable performance in online transaction processing (OLTP) that could potentially be encountered.
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sql, datacenter, servers, virtualization, customer value, analytics, application owners, system integrators, big data, reliability, enterprise, availability, serviceability, processor, storage
    
NEC
Published By: VMware Inc.     Published Date: Nov 23, 2010
Read this white paper and learn how VMware is helping companies boost the value of server virtualization.
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vmware, server virtualization, workload consolidation, smb, cloud computing
    
VMware Inc.
Published By: VMware     Published Date: Aug 25, 2011
Read this white paper and learn how VMware is helping companies boost the value of server virtualization.
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vmware, vm ware, virtualization, virtual machine, virtual server, virtual pc, virtualization, gyro, business technology
    
VMware
Published By: Igroup Ltd.     Published Date: Oct 28, 2008
The current gold standard as far as business technology goes is wireless/mobile computing. It’s what business and engineering courses are training the future workplace in using. It’s what provides an income stream and stock value to a whole mushrooming sector of the economy. It’s what makes large-scale projects in virtually any field not only easier to coordinate and complete, but also cheaper and faster all around. Finally, it’s what you and your company need to learn how to use, in order to maintain your lead over the rest of the competitive world.
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igroup, mobile computing, wireless computing, mobile computing solutions, wireless strategy, wireless technology, mobile solution
    
Igroup Ltd.
Published By: Adaptive Planning     Published Date: Apr 18, 2011
Join us for an informative webinar to hear case studies describing how leading financial services firms have been able to move beyond Excel and save time, enhance collaboration, and improve business decisions -- ultimately resulting in higher revenues and profits.
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fp&a, adaptive planning, financial services, budgeting, strategic value, forecasting, monthly reporting, driver-based models, interest rate, collaboration, revenue analysis
    
Adaptive Planning
Published By: Adaptive Planning     Published Date: Dec 05, 2011
Join us for an informative webinar and learn how easy it can be to create exceptional value through FP&A. You will hear case studies describing how leading financial services firms worldwide have been able to move beyond Excel and save time, enhance companywide collaboration, and improve business decisions - ultimately resulting in higher revenues and profits. And you'll also see a demo of how Adaptive Planning's award-winning software creates value for enterprise companies.
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finance, budget, business, management solutions, adaptive planning, financial services, revenue, profit, forecasting, reporting
    
Adaptive Planning
Published By: Adaptive Planning     Published Date: Apr 18, 2011
View this webinar to hear case studies describing how leading healthcare firms have been able to move beyond Excel and save time, enhance collaboration, and improve business decisions -- ultimately resulting in higher revenues and profits.
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fp&a, adaptive planning, healthcare, collaboration, strategic value, staff planning, revenue reporting, metrics management
    
Adaptive Planning
Published By: Rosetta Stone     Published Date: Jul 05, 2017
The top clients of enterprise language learning companies consist of global companies that recognize the value of multilingual employees. While companies understand the necessity of language learning, there is room for improvement in incorporating language learning into corporate culture. This report looks at what companies are doing in the realm of language learning, to understand what best-in-class organizations are doing, and to provide businesses aspiring to be truly successful on a global stage with strategies for incorporating language learning into their business model. Forbes Insights and Rosetta Stone surveyed 214 executives around the globe to find out if and how companies are training their employees to speak and work in more languages and what impact that training has on both the employees and the company. In addition, the narrative is rounded out with in-depth interviews with executives and experts.
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Rosetta Stone
Published By: FICO EMEA     Published Date: May 31, 2019
The telecommunications market is highly saturated. In most of the developed world, nearly everyone who wants a mobile phone has one. There are opportunities for carriers to increase service usage or upsell customers on higher-value devices or services, but each new account generally comes at a competitor’s expense—so customer retention is crucial. Telecom service providers need to reduce losses, prevent churn and maximise revenue on their offerings. FICO’s Best Next Action™ technology can be an important tool to achieve all of these objectives, either by presenting new offer terms or cross-selling other products and accessories to enhance the customer’s telecommunications experience—the handset upgrade, better financing terms, insurance on the handset or a subscription service for content. o Prevent account churn o Optimise service utilisation o Segment accounts o Tailor the contact method to the account
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telecommunications, advanced analytics, telco, customer retention
    
FICO EMEA
Published By: IBM     Published Date: Mar 28, 2016
Whether it's through using pre- or post-hire assessments, applying managerial feedback or learning results, identifying high potentials is a huge win for determining who will lead your company forward. With such information, businesses can ensure that their most valued employees are promoted, challenged, and encouraged to succeed - and that they stay with your business. Without this data, companies risk losing the talent that keeps them competitive and successful.
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ibm, aberdeen group, talent acquisition, recruitment
    
IBM
Published By: IBM     Published Date: Jul 20, 2016
Whether it's through using pre- or post-hire assessments, applying managerial feedback or learning results, identifying high potentials is a huge win for determining who will lead your company forward. With such information, businesses can ensure that their most valued employees are promoted, challenged, and encouraged to succeed - and that they stay with your business. Without this data, companies risk losing the talent that keeps them competitive and successful.
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ibm, aberdeen group, talent acquisition, recruitment
    
IBM
Published By: IBM     Published Date: Jul 05, 2012
IBM Cognos BI offers complete perspectives on business intelligence and analytics through a single, unified workspace. Read the white paper and see how Power Systems runs Cognos BI applications-on distributed or consolidated servers-for greater business value as well as improved availability, virtualization, performance and energy efficiency.
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ibm, technology, sap, sofrware, technology, migration factory, storage, business technology
    
IBM
Published By: SAP     Published Date: Jan 06, 2009
This paper offers concrete practices, processes, and recommendations to drive the ROI of a company's IT investment (ROIT) via key areas for improvement and the value of improvement.
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sap, business transformation, enterprise applications, market leadership, business value, roi, roit
    
SAP
Published By: Act-On     Published Date: Jan 08, 2015
New customer acquisition is the lifeblood of many businesses, but it can be costly. Comprehensive lead management strategies have been developed to maximize lead value and bring order and efficiency to the top of the marketing funnel. Such strategies emphasize quality, precision, and the increased probability of conversion. When well-executed, lead management strategies can produce significant savings, reduce time spent in the funnel, and bring sales and marketing into closer concert.
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marketing automation, marketing, roi, benefits, grow your business, lead generation, social media, lead management strategy, content marketing, marketing strategy
    
Act-On
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