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Published By: Network Automation     Published Date: Dec 02, 2008
Baylor Medical Center at Frisco (BMCF), outside of Dallas, Texas, is one of approximately 100 hospital facilities run by United Surgical Partners International (USPI). In this large system, BMCF is known as the most profitable medical facility in the entire USPI system.
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network automation, material management, automate, networking, it management
    
Network Automation
Published By: Network Automation     Published Date: Dec 08, 2008
Before turning to AutoMate, nightly processes were performed by running a mish-mash of batch processes manually after work hours. Even though banks typically close at 4 or 5pm, there is a lot that happens at night to get ready for the next business day. A typical night consisted of 1 or 2 persons staying until 10 or 11pm to make sure all the nightly operations, backups, file transmissions, etc. were finished and validated.
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network automation, automate, process automation, elimination of manual process, networking, it management
    
Network Automation
Published By: New Voice Media     Published Date: Apr 03, 2017
Delivering personalised service for every customer is ultimate goal for most contact centres. Understanding who your customers are, tailoring the service you deliver to them and treating them as the individuals they are will improve customer satisfaction. Download our solution guide to find out: • How to deliver exceptional personalised service to every customer • How your telephony and Salesforce can work together to streamline service operations • How it all works in 5 customer service examples.
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New Voice Media
Published By: NexGen     Published Date: Feb 09, 2015
Desktop management at any scale is a tedious job. Imaging, reimaging, and troubleshooting desktop systems consume valuable IT resources, and keep employees from being productive. Securing the information generated on desktops, tablets, and smartphones is no simple job either. Many organizations are deploying virtual desktop infrastructures (VDI) for these reasons. But for deployment to be successful, computing and storage infrastructures must deliver high-quality, predictable, and productive user experiences. Often, the best way to accomplish this is through flash-based storage solutions due to its low latency/high IOPS nature. Unfortunately many IT professionals aren't sure what type of flash array is best for their needs or how to ensure that all elements of their VDI work seamlessly. Download now and learn how to validate a provide VDI configuration across NexGen N5 Hybrid Flash Array, VMWare Horizon View, Cisco Unified Computing System™(UCS), and Cisco Nexus Switches.
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nexgen, hybrid, flash, qos, quality of service, it management
    
NexGen
Published By: Nimble Storage     Published Date: Oct 28, 2013
Nimble Storage’s patented Cache Accelerated Sequential Layout (CASL™) is the industry’s first flash-optimized storage designed from the ground up to maximize efficiency. In this product brief, you’ll learn how Nimble Storage customers run more workloads with less storage infrastructure, protect more data, and streamline data management so they can focus on higher-value projects.
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nimble storage, data storage, backup, disaster recovery, flash memory, data protection, ssd, hybrid storage
    
Nimble Storage
Published By: NTR Global     Published Date: Nov 24, 2008
The role of IT has grown dramatically over the last 5 years, from that of an aggregator or dispenser of information and technology to key strategic partner, business process enabler, and revenue driver. This is due in large part to continuous advancement, seamless integrations and innovations in IT processes and tools.
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ntr global, remote support solution, customer support, total support solution, virtual support center, crm, ntrglobal, networking
    
NTR Global
Published By: Numara Software     Published Date: Jul 09, 2009
With Numara FootPrints for Customer Service, an award-winning, 100% web-based customer service management solution, you can deliver breakthrough service to customers throughout the world faster, and enhance the quality of your web-based service desk, with less effort than today, and at a low total cost of ownership. Learn more today!
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numara, footprints, service excellence, customer experience, hosting service, call center, it service management, call volume
    
Numara Software
Published By: Numara Software     Published Date: Jul 16, 2009
Discover how Numara® Track-It!® helps you avoid unplanned service interruptions, lost revenue and customer dissatisfaction due to unmanaged change. With change management capabilities, you will have the flexibility and management tools you need.• Implement change control • Reduce time and effort while improving productivity and compliance • Leverage your IT investment with a fully integrated change management solution • Improve customer satisfaction • Adhere to best practices in IT change management • Reduce the cost of IT services
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help desk, track it, numara, customer management, best practices, customer satisfaction, self service, knowledge management
    
Numara Software
Published By: Okta     Published Date: Oct 01, 2010
Controlling who is granted secure access to which applications and data becomes a real challenge when users can get access from any browser, at any time, from any place.
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okta, cloud area network, scaling saas applications, security, identity management, iam, active directory, google apps
    
Okta
Published By: Okta     Published Date: Oct 12, 2010
This white paper presents the eight biggest identity and access management (IAM) challenges associated with adopting and deploying cloud and SaaS applications, and discusses best practices for addressing each of them.
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okta, identity and access management, saas applications, iam, password fatigue, compliance, application integration, identity management
    
Okta
Published By: Okta     Published Date: Oct 18, 2010
This paper will discuss three different options for integrating Active Directory with your SaaS applications and analyze how effectively they meet the requirements above.
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okta, active directory integration, saas applications, software as a service, smb, identity management, iam, active directory
    
Okta
Published By: Okta     Published Date: Apr 29, 2015
Creating mobile apps that capture the minds and wallets of your customers will lead to increased revenue and improved customer engagement. However, you must do so while protecting customers’ privacy and shielding them from fraud and other malicious activities. This report will help S&R pros understand the growing mobile authentication market and its transformative impact on customers’ mobile moments.
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mobile, apps, mobile apps, s&r, fraud, okta, it management
    
Okta
Published By: Okta     Published Date: May 09, 2016
Part of a strong foundation for cloud-first, mobile-first IT includes supporting BYOD. BYOD can improve end user satisfaction and enable employees to work anywhere from any device. To really get these benefits though, the end-user experience must provide seamless access to the applications end-users want and need. Accomplishing this starts with extending app provisioning to mobile devices, and automatically deprovisioning mobile access as part of the identity lifecycle. For the best user experience, you’ll want automatic configuration of native mobile applications with mobile SSO, security settings and app settings like usernames, URLs and tenant IDs. Provisioning devices to users should be simply an extension of the foundational identity lifecycle management system. And, mobility management should enable IT teams to implement simple policies to enable and secure access from mobile. This eGuide provides an overview of how Okta can power BYOD programs with integrated identity and mobili
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Okta
Published By: Okta     Published Date: May 09, 2016
Hear how Okta automates employee onboarding and offboarding through deep integration between Workday, Medallia’s human resources information system, and Active Directory.
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identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security
    
Okta
Published By: Okta     Published Date: Jul 19, 2016
Part of a strong foundation for cloud-first, mobile-first IT includes supporting BYOD. BYOD can improve end user satisfaction and enable employees to work anywhere from any device. To really get these benefits though, the end-user experience must provide seamless access to the applications end-users want and need. Accomplishing this starts with extending app provisioning to mobile devices, and automatically deprovisioning mobile access as part of the identity lifecycle. For the best user experience, you’ll want automatic configuration of native mobile applications with mobile SSO, security settings and app settings like usernames, URLs and tenant IDs.
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identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security
    
Okta
Published By: Okta     Published Date: Jul 19, 2016
Hear how Okta automates employee onboarding and offboarding through deep integration between Workday, Medallia’s human resources information system, and Active Directory.
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best practices, technology, information system, human resource, business technology, data center
    
Okta
Published By: Okta     Published Date: Jul 25, 2016
Hear how Okta automates employee onboarding and offboarding through deep integration between Workday, Medallia’s human resources information system, and Active Directory.
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identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security
    
Okta
Published By: OKTA     Published Date: Sep 26, 2017
Legacy IT is too brittle for today's organizational change. IT is seen as a key driver in the complex integration of new businesses in the enterprise. There is no one-size-fits-all solution. In this solution brief, see how Okta delivers streamlined identity architecture, and great business agility, for complex organizations.
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OKTA
Published By: OKTA     Published Date: Sep 26, 2017
Traditional web applications pre-date modern standards like SAML and OpenIDConnect, so they often use legacy authentication methods to grant end users access. Historically, providing Single Sign-On and centralized access management for end users across these legacy applications required a Web Access Management, or WAM, product. These on-premises software tools could be expensive to maintain and complex to deploy. Now, modern identity providers like Okta in conjunction with best-of-breed network management technologies offer a better way. This white paper describes how web applications that lack modern standard support can be integrated into a cloud-based Identity-as-a-service architecture.
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OKTA
Published By: OnBase by Hyland     Published Date: Jun 09, 2015
This white paper shows you how ECM evolves your document management strategy so that you can: • Make your content work for your organization • Streamline processes with seamless integrations • Remove manual processes surrounding your organization’s content
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document management, enterprise content management, ecm, business applications, content integration, it management, knowledge management, data management
    
OnBase by Hyland
Published By: OneLogin     Published Date: Oct 24, 2017
In this ebook, we dive into how identity management streamlines access to the cloud while protecting corporate data. The location of many resources is changing to the cloud, yet companies still need central management of those resources. Trying to maintain security and order in a chaotic free-for-all use of cloud apps and bring-your-own-device culture is like a black hole sucking in IT’s time—time they could be dedicating to other projects. OneLogin’s cloud identity management platform spans the entire application portfolio with secure single sign-on (SSO), multi-factor authentication (MFA), user provisioning, integration with common directory infrastructures such as Active Directory (AD), Lightweight Directory Access Protocol (LDAP), and various cloud directories, and more. We recommend the following: • IT departments leverage OneLogin for all their identity management needs • IT departments educate users about security and safe sharing • App owners enable Security Assertion M
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OneLogin
Published By: OpenText     Published Date: Nov 30, 2015
Download this whitepaper to learn how OpenText’s enterprise-grade, workflow-oriented digital asset management ecosystem gives organizations the necessary combination of performance, security and management control for using digital assets both within their enterprises and in their relationships with customers, partners and prospects.
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OpenText
Published By: OpenText     Published Date: May 26, 2017
Today’s fast-moving consumer market is putting pressure on manufacturers to be able to share digital product information seamlessly and quickly across retail and distribution channels. A centralized digital asset management platform helps to simplify the distribution of digital information across the extended enterprise.
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opentext, manufacturing, retailer, distributor
    
OpenText
Published By: OpenText     Published Date: Sep 27, 2017
Today’s fast-moving consumer market is putting pressure on manufacturers to be able to share digital product information seamlessly and quickly across retail and distribution channels. A centralized digital asset management platform helps to simplify the distribution of digital information across the extended enterprise.
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openttext, manufacturing, digital, retailer engagement, distributor engagement
    
OpenText
Published By: Oracle     Published Date: Aug 08, 2013
Today’s consumers expect better. They expect better service, better products and better communication with companies. But to have a single, seamless conversation with every customer across multiple channels, companies can no longer rely on outdated contact centers.
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contact centre, crm, oracle, channels, knowledge management, data management, business technology
    
Oracle
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