customer demand

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Published By: IBM     Published Date: Mar 04, 2009
The online customer experience, Web 2.0 and the consumerization of technology are driving online sales strategies, as well as the demand for site redesigns and upgrades. Use this Magic Quadrant during vendor evaluation and selection.
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"ibm, ecommerce, web 2.0, magic quadrant, vendor evaluation, vendor selection, crm strategy, e-crm, business-to-business b2b, business-to-consumer, b2c, gartner, software as a service, saas
    
IBM
Published By: IBM     Published Date: Jun 15, 2009
Small and Mid-market customers struggle to meet ever mounting e-mail archiving requirements and associated compliance demands - often with a limited I/T staff and within strict budgetary guidelines. Compliance requires eMail to be retained more stringently and for longer periods of time - fueling existing challenges of eMail management. Learn more today!
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email archiving, e-mail, compliance, mid-sized, mid-market, email management, ibm, ibm commonstore, content manager, ibm system x, system i, system p, total storage, tivoli, storage manager, preloaded, archiving solutions, storage
    
IBM
Published By: IBM     Published Date: Oct 09, 2009
This webcast, "Untangle Your Connectivity Infrastructure - Free Up Your Cost," shows how IBM SOA solutions and IBM WebSphere untangle costly and debilitating complexities associated with connecting and integrating applications, services, and processes spread throughout the organization. The result is business agility and cost optimization.
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connectivity infrastructure, ibm, application intergration, cost optimization, it complexity, business integration
    
IBM
Published By: IBM     Published Date: Oct 13, 2009
The modern data center has to keep pace with business growth, without outgrowing its physical space. It must meet customer demands, while containing operating costs. The solution lies in a scalable, modular data center-turnkey, high-density, energy-efficient and able to be deployed quickly. Discover how a number of industries have put this concept to work to provide better service and cut costs.
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energy-efficient data centers, ibm, scalable modular data center, it infrastructure, smdc, server consolidation, computing capacity
    
IBM
Published By: IBM     Published Date: Aug 08, 2012
This white paper examines the role social media can play in presenting a more strategic view of customer data and how the right combination of technologies can deliver insight to help companies more effectively meet perpetually shifting consumer demands expressed through, and influenced by, these dynamic communication channels. Discover the implications of social media for marketing and sales, as well as IT. And learn the how and why social media tools and applications can be integrated with existing technology investments.
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social media analytics, consumer insight, marketing digitization, ibm, facebook, strategic considerations, lower cost, influence, intimacy, scale, speed, assess, measure, integrate, predictive capabilities, virtualization, analysis
    
IBM
Published By: IBM     Published Date: Jul 09, 2012
Technology trends are converging to create a perfect storm in the world of commerce-empowering customers while raising the bar for companies to meet new, more demanding customer expectations. Read this report to learn about solutions and services delivered by IBM and its Business Partners to help midsize companies market and sell more effectively.
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ibm, technology, software, customer, smb group research, storage, business technology
    
IBM
Published By: IBM     Published Date: Oct 10, 2013
Like many financial institutions today, the full-service Swedish bank featured in this case study has responded to changing customer needs, evolving from its original founding more than 100 years ago. As a result, the bank has realized remarkable success. Of course, along with that success have come significant challenges. New business growth, plus the rise in Internet and mobile banking, intensified the bankís need for continuous availability of its IT infrastructure. IBM Resiliency Consulting Services helped the bank strengthen and streamline its environment. In the case study, you can read how teaming with IBM helped the bank meet recovery point and recovery time objectives; mitigate risk; and provide the flexibility to meet business demands without added IT expense.
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ibm, resiliency consulting, ibm, full-service swedish bank, hyperswap, optimizing risk management, risk management, bank optimization, management capabilities, swedish banks, resiliency consulting, consulting solution
    
IBM
Published By: IBM     Published Date: Oct 10, 2013
The security world is a scary place, and itís getting scarier. Every day brings more risks, threats, customer demands, and regulations. Worse yet, itís becoming more difficult to recruit and retain people who really get it and know how to help. Itís time for a new model. A survey conducted by Forrester Consulting and commissioned by IBM shows that security leaders are partnering with managed security services providers in increasing numbersóand the feedback is overwhelmingly positive.
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security, risks, threats, security breach, customer demands, regulations, forrester consulting, ibm, security leaders, managed security services, it solutions, sercurity service providers, it management, data management, business technology
    
IBM
Published By: IBM     Published Date: Oct 17, 2013
Business needs, market trends, and customer demands are forcing IT teams to deploy applications at a rapid rate. The frequency of the deployments can invoke human errors, failed deployments, and outages. This paper will guide you through seven best practices that will strengthen the way applications are released to production.
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ibm, release management, release process, application, development, production, release management practices, deployment process, agile solutions, source of truth, automation, application dependencies, visibility, release lifecycle, dev, devops, business technology
    
IBM
Published By: IBM     Published Date: Nov 12, 2013
Customers are more demanding, the competitive landscape is more dynamic, and the very structure of companies is evolving rapidly. What can executives and business leaders do to stay ahead of the curve? Read this eBook to find out how software as a service (SaaS) can transform your business into a more competitive, customer-centric organization.
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software as a service, saas, executive, saas solutions, business process innovation, analytics, knowledge management
    
IBM
Published By: IBM     Published Date: Jan 02, 2014
"The Cincinnati Zoo & Botanical Garden is one of the nationís most popular attractions, a Top 10 Zagat-rated Zoo, and a Top Zoo for Children according to Parentís Magazine. Each year, more than 1.3 million people visit its 71-acre site, which is home to more than 500 animal and 3,000 plant species. Although the Zoo is a non-profit organization and is partially subsidized by Hamilton County, more than two thirds of its $26 million annual budgetis generated through its own fundraising efforts."
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ibm, case study, botanical garden, increase revenues, customer experience, boost sales, effective marketing, effective promotions, optimize labor costs, demand patterns, business analytics, transformation program, zoo management, business impact, operational management, direct benefits, indirect benefits, segmentation, analytic applications, business outcomes
    
IBM
Published By: IBM     Published Date: Feb 04, 2014
Explore the top five practices in today's customer-data-driven supply chain and examine the impact of using customer data on key supply chain metrics.
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ibm, aberdeen group, analytics report, customer data, data-driven, supply chain, best practices, social shopping, social networks, analyst insight, supply chain metrics, data streams, big data, data center, data analysis, industry demands, omni-channel environment, collaboration, social business, deployment trends
    
IBM
Published By: IBM     Published Date: Feb 18, 2014
In the digital age, customers sit in the driverís seat. The most successful retailers have responded by putting shoppers at the heart of the merchandising process. Weíve identified a small group of firms that outperform their peers, thanks in part to three traits: they have merchandising functions that are customer-oriented, collaborate across internal and external boundaries and use analytics to make smarter business decisions.
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ibm, smarter commerce, demandtec, retail, ecommerce, applied insights, customer demand, merchandising, business technology
    
IBM
Published By: IBM     Published Date: Jul 09, 2014
PreClear from Drivewyze is a new weigh-station bypass service that uses cellular and GPS technology to save truckers time, money, and fuel. Drivewyze recently partnered with IBM to migrate its production environment to an IBM SmartCloud Enterprise+ infrastructure. In this recently published case study, you can read about the challenges Drivewyze was facing and why they chose an IBM solution. Youíll also learn how Drivewyze eliminated the need for additional resources to manage its infrastructure, reined in IT costs with a fully managed model and increased customer satisfaction with near real-time scaling to swiftly meet growth in market demand. Learn how to leverage the cloud to transform and expand your own business. Read the case study today.
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ibm, it infrastructure, infrastructure management, ibm smartcloud, cloud, cloud computing, it costs, mobile technology, wireless solutions
    
IBM
Published By: IBM     Published Date: Aug 14, 2014
Customers demand positive, unified experiences across every channelóand they also expect to buy products where and when they want them. What are leading retailers doing to put customers first and remain competitive across channels?
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ibm, omni-channel, merchandise, customer, retailers, channels
    
IBM
Published By: IBM     Published Date: Aug 14, 2014
Watch this video to see how Denmarkís leading retailer, Coop Danmark, is using predictive analytics and real-time data access to understand customer demand and make more profitable merchandising decisions.
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ibm, retail, margins, profit, denmark, analytics, data, data management
    
IBM
Published By: IBM     Published Date: Oct 10, 2014
Business needs, market trends, and customer demands are forcing IT teams to deploy applications at a rapid rate. The frequency of the deployments can invoke human errors, failed deployments, and outages. This paper will guide you through seven best practices that will strengthen the way applications are released to production.
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release management, application management, market trends, application deployment, it management, knowledge management
    
IBM
Published By: IBM     Published Date: Feb 18, 2015
Business needs, market trends, and customer demands are forcing IT teams to deploy applications at a rapid rate. The frequency of the deployments can invoke human errors, failed deployments, and outages. This paper will guide you through seven best practices that will strengthen the way applications are released to production.
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release management, market trends, customer demands, application deployment, ibm, it management, knowledge management
    
IBM
Published By: IBM     Published Date: Mar 17, 2015
Download this comprehensive report as a guide to assess and compare vendor B2B commerce suite solution. Use this report as a foundation for planning your organization's e-commerce objectives.
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ibm, e-commerce objectives, b2b commerce suites, b2b commerce vendors, b2b customer demand, b2b e-commerce
    
IBM
Published By: IBM     Published Date: Apr 13, 2015
Reducing the price of slow-selling product lines can be an effective way to drive sales and reclaim valuable selling space Ė but how do retailers ensure that these markdowns are profitable? Read this case study to learn how Coop Danmark replaced its complex markdown spreadsheets with Markdown Optimization solutions from IBM. Today, the company has deep insight into the optimal percentage and duration for markdowns, based on customer demand forecasts and inventory data at each retail store. This helps the company to boost sales while protecting margins.
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profitablility, ibm, markdown, optimization
    
IBM
Published By: IBM     Published Date: Sep 30, 2015
Consumers demand services according to their individual preferences whenever, wherever, and however they interact.
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customer experience, transaction processing, omnichannel banking, consumer demands, customer interaction
    
IBM
Published By: IBM     Published Date: Sep 30, 2015
How to capitalize on real-time offers, deliver true omnichannel experiences.
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customer experience, transaction processing, omnichannel banking, consumer demands, customer interaction, shopper experience
    
IBM
Published By: IBM     Published Date: Oct 02, 2015
Business needs, market trends, and customer demands are forcing IT teams to deploy applications at a rapid rate. The frequency of the deployments can invoke human errors, failed deployments, and outages. This paper will guide you through seven best practices that will strengthen the way applications are released to production.
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ibm, release management, business needs, market trends, customer demands, deploy application, best practices, it management, data management
    
IBM
Published By: IBM     Published Date: Oct 16, 2015
The core principles of retailing may remain the same but the methods by which retailers must reach out to customers are constantly evolving. As the need for real-time analytics and customer information grows more important, retailers need robust systems to manage the ever-expanding volumes of data.
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customer experience, transaction processing, omnichannel banking, consumer demands, customer interaction, shopper experience, retail
    
IBM
Published By: IBM     Published Date: Jan 12, 2016
Analysis of cyber attack and incident data for the Retail industry from IBM's worldwide security services operations.
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customer experience, transaction processing, omnichannel banking, consumer demands, customer interaction, shopper experience, retail
    
IBM
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