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Published By: Freshdesk     Published Date: Aug 15, 2016
Choosing the right helpdesk software for your team can be a path so perilous that even Hercules’ labours pale in comparison. But the truth is, if you have the right information, it doesn’t have to be that hard. In this whitepaper, we discuss some of the core things you should know when you shop for a helpdesk solution like: - Why you need support software and why you need just one tool - The advantages of hosted helpdesks over on-premise software - A feature list to help make that shopping experience a little less painful
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Freshdesk
Published By: Freshdesk     Published Date: Aug 15, 2016
While email is perfect for one-to-one communication, it doesn't work half as well for managing many-to-many conversations like a helpdesk would. When businesses use email to support customers, they leave room for conversations to get lost, ignored or forgotten. Not to mention, the lack of accountability and metrics to gauge the process and figure out what's working and what's not working. In this whitepaper, we discuss, for those businesses, the advantages a helpdesk has over email and lay out just how easy it can be to win customer love.
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Freshdesk
Published By: Fujitsu     Published Date: Oct 25, 2016
When you embark on an SAP HANA® transformation, your goals include improving efficiencies, serving external customers better and driving business continuity. All too often, the transformation doesn't go as smoothly as it should. Learn key aspects of deploying SAP HANA from your industry peers, as captured by Coleman Parkes Research.
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sap hana, hana cloud platform, sap hana cloud platform, sap hana platform, sap hana analytics
    
Fujitsu
Published By: Fujitsu Healthcare     Published Date: Nov 04, 2013
In 2010, Queens Pediatrics began evaluating Electronic Health Record (EHR) solutions to improve access to patient records. The practice’s affiliation with North Shore LIJ prompted it to evaluate solutions from Allscripts. North Shore LIJ is the largest user of Allscripts system and provides a financial subsidy to its affiliated practices that adopt the solutions. The challenge for Queens Pediatrics was the small size of its offices, which didn’t provide enough room for multiple workstations or to move mobile computer carts through the hallways. “There were only two options. The physicians either had to use a laptop or we had to have a PC in each room, and that doesn’t work well in a pediatric office,” said Janette Finn, the Practice Manager at Queens Pediatrics. Download this Case Study to find out the Solution to the challenges Queens Pediatrics faced.
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electronic health record, ehr, best practices, solutions, medical mobility, case study
    
Fujitsu Healthcare
Published By: G/O Digital     Published Date: Nov 13, 2014
It doesn't matter the legal field you specialize in – personal injury, bankruptcy, real estate, family law – you probably don’t have the time to focus on clients, the daily operations of your practice, and grow your business at the same time. To maintain a local business, you continually need to search for new business leads while still providing the best service to your clients and still find some time to sleep at night. This guide is here to help you boost your online lead generation with simple-to-execute solutions and best practices. Download this guide to help boost your online lead generation with simple-to-execute solutions and best practices.
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digital marketing, online marketing, internet marketing, search marketing, seo, ppc, search engine optimization, social media, email marketing, web development, web design
    
G/O Digital
Published By: Gelato     Published Date: Jul 02, 2018
As digital as we are, paper will not go away. Few companies have optimized their print marketing like they have optimized their online marketing. The printing industry is a giant $800bn per year (SmithersPira: The Future of Global Printing to 2018), and as a marketer we know it’s challenging to track the ROI of printed material. Commissioning a print run could require specialist knowledge, but it doesn’t need to. You may not realize the multiple factors built into your print marketing spend, and errors can be painful. Mistakes incur extra cost, delays, and potential dips in quality, harming your brand. Gelato shares some tips for smart printing.
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Gelato
Published By: Gigamon     Published Date: Dec 13, 2018
Upgrading your network doesn’t have to be a big headache. Get the Securosis report Scaling Network Security and scale security controls and policy without starting over. Discover your options for improving security architecture on your terms, using existing infrastructure and intelligently applying security controls at scale without major overhauls. With this approach, your network protection can evolve with applications, attackers and technology—even in today’s demanding 100Gbps network environment.
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Gigamon
Published By: Gigamon EMEA     Published Date: Feb 20, 2019
Upgrading your network doesn’t have to be a big headache. Get the Securosis report Scaling Network Security and scale security controls and policy without starting over. Discover your options for improving security architecture on your terms, using existing infrastructure and intelligently applying security controls at scale without major overhauls. With this approach, your network protection can evolve with applications, attackers and technology—even in today’s demanding 100Gbps network environment.
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Gigamon EMEA
Published By: Glider     Published Date: Jun 04, 2018
Recruiting great engineering talent is hard. The recruiting process for developers can feel like an impossible task because evaluating technical talent continues to evolve. The typical flow can be broken down into three basic steps: source, screen, and interview. Only recruiters truly understand the real challenges in finding qualified candidates but the pain doesn’t stop there. Learn more on tech recruiting by downloading this ebook by Glider
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Glider
Published By: Gomez IT     Published Date: Jul 13, 2011
Download this white paper to learn some of the real-life examples of problems found when load testing and what approach is required to find them.
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gomez, compuware, load testing, 1.0, 1.5, 2.0 cloud, web performance testing, web application development, wadc, web application delivery chain, load, browser, web site
    
Gomez IT
Published By: Good Technology Corporation     Published Date: Apr 29, 2013
Mobile collaboration is fast, efficient, and necessary. But before you spend your time and money on a solution, you’d better learn what works—and what doesn’t. Read this guide to learn what to consider, mistakes to avoid, and tips for data security.
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mobile collaboration, secure collaboration, enterprise mobile applications, enterprise mobile apps, enterprise collaboration, employee collaboration
    
Good Technology Corporation
Published By: GoToMeeting     Published Date: Oct 08, 2013
Are you an Extreme Leader? Do you aspire to be one? The Extreme Leader doesn't just meet the existing standards; she or he defines higher ones. This handbook draws upon lessons from The Radical Leap Re-Energized by leadership expert Steve Farber, offering tips for taking your leadership to the next level.
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yankee group, pim bilderbeek, leadership, daily, handbook, productivity, communication, collaboration, social media
    
GoToMeeting
Published By: GrowthIntel - INT     Published Date: Jul 06, 2017
For many B2B companies, the best way to generate new business is the old fashioned one – a team of telemarketers hitting the phones to make sales appointments for their more experienced colleagues. But they are losing money every time a telemarketing agent calls somebody that doesn’t want to buy from them. This ebook will explain: • Why you could be wasting 97.6% of your time • The root of telemarketing’s targeting problem • A better way to classify companies; and • A smarter way to go to market
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b2b, intel, telemarketing, targeting, conversation, reduce costs, business performance, sales, data efficiency
    
GrowthIntel - INT
Published By: Headspace     Published Date: Aug 28, 2018
How Mindfulness Training Helps Caring for employee health and caring for your business goals doesn't have to be mutually exclusive. Companies that invest in their employees' health have a real competitive advantage. An internal study conducted by Aetna found that mindfulness actually increased job effectiveness. Employees gained an average of 62 minutes of productivity per week, which Aetna estimates to be worth $3,000 per employee, per year.* Download this white paper to see how mindfulness training can help your team get the most out of their day. Learn about: * The science behind mindfulness and productivity * How mindfulness increases focus, reduces stress and boosts engagement * The connection between meditation and sleep * How meditation can positively impact physical health and disease *Studies did not use Headspace as an intervention
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Headspace
Published By: Headspace     Published Date: Aug 29, 2018
How Mindfulness Training Helps Caring for employee health and caring for your business goals doesn't have to be mutually exclusive. Companies that invest in their employees' health have a real competitive advantage. An internal study conducted by Aetna found that mindfulness actually increased job effectiveness. Employees gained an average of 62 minutes of productivity per week, which Aetna estimates to be worth $3,000 per employee, per year.* Download this white paper to see how mindfulness training can help your team get the most out of their day. Learn about: * The science behind mindfulness and productivity * How mindfulness increases focus, reduces stress and boosts engagement * The connection between meditation and sleep * How meditation can positively impact physical health and disease *Studies did not use Headspace as an intervention
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Headspace
Published By: Headspace     Published Date: Aug 30, 2018
How Mindfulness Training Helps Caring for employee health and caring for your business goals doesn't have to be mutually exclusive. Companies that invest in their employees' health have a real competitive advantage. An internal study conducted by Aetna found that mindfulness actually increased job effectiveness. Employees gained an average of 62 minutes of productivity per week, which Aetna estimates to be worth $3,000 per employee, per year.* Download this white paper to see how mindfulness training can help your team get the most out of their day. Learn about: * The science behind mindfulness and productivity * How mindfulness increases focus, reduces stress and boosts engagement * The connection between meditation and sleep * How meditation can positively impact physical health and disease *Studies did not use Headspace as an intervention
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Headspace
Published By: Herman Miller     Published Date: Oct 04, 2018
As workplace researcher Robert Propst observed in A Facility Based on Change, “Not only must we accept change, we must adjust to accelerated growth.” If your office doesn’t reflect who you are now and who you hope to become in the future, accelerated growth can feel especially painful. Whoever you are, you can’t escape change. But we think that workplaces can actually be catalysts for growth without all the growing pains. Whether you’re trying to spark innovative thinking or encourage people to work together more efficiently, you can reach your goals with a workplace tailored to your unique needs. We’ve been capturing workplace data and transforming it into growth-enhancing insight since Propst began studying the connections between people, work, and the workplace nearly 50 years ago. This legacy of workplace research—in combination with the research we do today—informs Living Office®, a research-based placemaking approach that ignites powerful workplace transformations. With Living Of
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Herman Miller
Published By: Hewlett Packard Enterprise     Published Date: Jan 31, 2019
Powerful IT doesn’t have to be complicated. Hyperconvergence puts your entire virtualized infrastructure and advanced data services into one integrated powerhouse. Deploy HCI on an intelligent fabric that can scale with your business and you can hyperconverge the entire IT stack. This guide will help you: Understand the basic tenets of hyperconvergence and the software-defined data center; Solve for common virtualization roadblocks; Identify 3 things modern organizations want from IT; Apply 7 hyperconverged tactics to your existing infrastructure now.
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Hewlett Packard Enterprise
Published By: HireVue     Published Date: May 18, 2018
Recruiting leaders know that if their companies aren’t sourcing and hiring for diversity they are missing valuable talent and experience. This is one of the reasons diversity has been a focus area for improvement in recent years. Many organizations start with training. While diversity training is important for creating awareness, it doesn’t a¬ffect human behavior. A 2017 meta-analysis of studies investigating bias training confirmed this. Formal training can reduce unconscious bias, but it does not change behavior.13 This has put talent leaders in a di cult position. The way to make real progress on diversity hiring initiatives is by using systematic processes that apply data-driven decision making. With structured interviews and AI, you can overcome unconscious bias and make hiring more equitable for all candidates.
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HireVue
Published By: HotSchedules     Published Date: Jul 28, 2017
If you work in the service or hospitality industry, you know the business impacts of new legislation are a constant concern. Laws regulating wages, overtime and paid sick leave can affect the bottom line if your business doesn’t comply, and now a new beast is rearing its head. The Fight for Fifteen movement is gaining momentum, pushing for a $15 minimum wage and inspiring lawmakers to explore new legislation designed to improve labor scheduling in restaurants, and in turn, the lives of employees. What does that mean for your business? This eBook will break down what you need to know, from the impacts on owner-operators to ways you can get in front of the issue.
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predictive scheduling, regulation, minimum wage, employee satisfaction
    
HotSchedules
Published By: HotSchedules     Published Date: Jan 17, 2019
Restaurant inventory management is not a favorite activity among restaurant managers, but that doesn’t mean it has to be painful. The process — especially when conducted with outdated methods — is both tedious and time-consuming. But better inventory management could have a big impact on your restaurant’s bottom line. This infographic tells you how to handle objections from managers who don’t want to your inventory management system and lays out how to fix the problem with modern, mobile inventory tools.
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HotSchedules
Published By: HotSchedules     Published Date: Jan 17, 2019
When was the last time you really assessed your inventory management process? Inefficient inventory processes are a time-suck and can also drive up your food costs — but it doesn’t have to be that way. In recent years, great strides have been made in restaurant management technology—specifically when it comes to inventory. This infographic will examine how restaurant operating platforms can save managers time, cut food waste costs, and create opportunities to drive your bottom line margin in more effective ways.
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HotSchedules
Published By: HP     Published Date: May 14, 2014
The world is moving rapidly towards a New Style of IT, and will leave behind any business that doesn’t adapt even more rapidly. Is your storage ready? Learn how HP 3PAR StoreServ Storage is the only primary storage architecture you will ever need—regardless of whether you are a midsize enterprise experiencing rapid growth in your virtualized Microsoft® Exchange, Microsoft SQL, or Oracle Database environment, a large enterprise looking to support IT as a Service (ITaaS), or a global service provider building a hybrid/private cloud.
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3par storeserv, new style of it, storage architecture, itaas, cloud, hybrid cloud, private cloud, it management
    
HP
Published By: HP     Published Date: Jul 22, 2014
IT has never been more important to doing business, which means that IT infrastructure must be simpler, smarter, faster, more flexible, and more business-aligned than ever. New service delivery models are driving new Tier-1 storage requirements that reveal how the traditional focus on performance and availability are clearly not enough to support virtualization, ITaaS, and new cloud service delivery models. The world is moving rapidly towards a New Style of IT, and will leave behind any business that doesn’t adapt even more rapidly. Is your storage ready?
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tier-1, itaas, cloud, technology, infrastructure, storage, data management, business technology
    
HP
Published By: HP     Published Date: Nov 05, 2014
IT has never been more important to doing business, which means that IT infrastructure must be simpler, smarter, faster, more flexible, and more business-aligned than ever. New service delivery models are driving new Tier-1 storage requirements that reveal how the traditional focus on performance and availability are clearly not enough to support virtualization, ITaaS, and new cloud service delivery models. The world is moving rapidly towards a New Style of IT, and will leave behind any business that doesn’t adapt even more rapidly. Is your storage ready? Download this whitepaper now.
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data center, change management, data management, storage space, storage criteria, storeserv, tier-1, market reportit requirements, asset utilization, data mobility, maintenance upgrades, it management
    
HP
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