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Published By: 8x8 Inc.     Published Date: Feb 13, 2017
The migration of contact centers from on-premises to the cloud is well underway and dramatically changing how companies deliver customer experience. That’s the conclusion of this 2016 survey by 8x8 and the Contact Center Network Group (CCNG) of 154 contact center professionals in the U.S. and UK. The November 2016 survey results uncover a range of trends and opportunities that highlight the importance of analytics, the increase in remote working, and the integration of more non-voice channels into the contact center. Download this complimentary report to learn: Major business drivers that are leading contact centers to cloud Surprising top method for measuring and improving agent performance Concerns and obstacles around moving to the cloud Increased prevalence of remote working and key challenges reported The most popular non-voice channels contact center managers would like to incorporate
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cloud contact center, ccng, analytics. remote working, non-voice channels
    
8x8 Inc.
Published By: Ability Commerce     Published Date: May 18, 2009
Reggie Brady shares some of her favorite e-mails and explain why they're tops in her book. As you read them, think about how you might incorporate these tactics in your own e-mail programs.
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ability commerce, seo, email frequency, roi, pci, ecommerce, e-commerce, order management, load time
    
Ability Commerce
Published By: Achievers     Published Date: Dec 11, 2012
Organizations that incorporate technology into their employee recognition strategy outperform those that do not. Read Bersin & Associate’s research to learn how HR can benefit from creating an integrated online recognition program.
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employee recognition, employee rewards, hr technology, online recognition program, trends
    
Achievers
Published By: Acquia     Published Date: Sep 14, 2011
With Drupal, it is easy to produce engaging, content rich websites, incorporate both structured and unstructured data sources, and blend published information with user-generated content.
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acquia, technology, drupal, assmebled web, content rich websites, user-generated content, data sources
    
Acquia
Published By: Act-On     Published Date: Mar 20, 2013
In this white paper, learn how top performing organizations approach digital engagement to maximize success, how to avoid pitfalls and lessons learned by top performers in 2012 and critical strategies that should be incorporated into your 2013 plan.
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deep dive, rules of engagement, rules of digital engagement, new rules, act on, 2013 marketing plan
    
Act-On
Published By: Adobe     Published Date: Nov 07, 2013
Worldwide social network ad spending is expected to reach nearly $9 billion in 2013, a 33% increase over 2012. While Facebook will maintain a significant share of the 2013 total ($5.48 billion), that leaves $3.5 billion to be spent on fast-rising Twitter, Chinese social networks, social games, LinkedIn and other sites.
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adobe, emarketer, worldwide social network ad spending, advertising spending, ad spending, incorporated ad spending, social networks, ad revenues, ad targeting, target audiences, social media audience, spend forecast, it management
    
Adobe
Published By: Aerohive     Published Date: Feb 06, 2008
Craig Mathias, Principal of the Farpoint Group, explores the advent of cooperative control, an innovative new class of wireless infrastructure from Aerohive Networks. Aerohive’s cooperative control architecture gives you all of the benefits of autonomous access points and controller-based infrastructures, without the high OPEX or CAPEX associated with either approach. Cooperative control architecture represents an innovative approach to wireless LAN systems, one that incorporates a number of interesting features and corresponding benefits.
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wireless lan, wlan, wireless architecture, wireless infrastructure, aerohive, wifi, wi-fi
    
Aerohive
Published By: Alteryx, Inc.     Published Date: Apr 21, 2017
Analysts struggle to incorporate new sources of data into their analysis because they rely on Microsoft Excel or other tools that were not designed for data blending. Deleting columns, parsing data, and writing complicated formulas to clean and combine data every time it changes is not an efficient way for today’s analysts to spend their time. Download The Definitive Guide to Data Blending and: Understand how analysts are empowered through data blending Learn how to automate time-consuming, manual data preparation tasks Gain deeper business insights in hours, not the weeks typical of traditional approaches
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Alteryx, Inc.
Published By: AppDynamics     Published Date: Sep 20, 2017
DevOps has taken the IT world by storm over the last few years and continues to transform the way organizations develop, deploy, monitor, and maintain applications, as well as modifying the underlying infrastructure. DevOps has quickly evolved from a niche concept to a business imperative and companies of all sizes should be striving to incorporate DevOps tools and principles.
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cio, delivers software, business, metrics, automation, digital transformation, appdynamics
    
AppDynamics
Published By: apperian     Published Date: Apr 13, 2012
Enterprise app stores seem to be a proverbial win/win situation. Businesses win because they don't have to hang out with the unincorporated, if not unwashed, consumer masses. It's a win for the ecosystem of app store providers who suddenly have a much larger and more granular market to target. Read to find out more.
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apperian, technology, business technology, enterprise, app store, mobile
    
apperian
Published By: ASG Software Solutions     Published Date: Aug 08, 2008
Business runs on content and that content must be managed holistically, across the entire business. However, managing content is, in itself, not enough to drive business. Enterprises must incorporate ECM with other IT management systems to provide complete Business Service Management (BSM).
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asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization
    
ASG Software Solutions
Published By: Automation Anywhere APAC     Published Date: May 17, 2019
Much has already been said and written about the infiltration of robotic process automation (RPA) and intelligent automation (IA) technologies into the workforce. In truth, it’s taken the corporate world a while to test, trust and commit to automation at work. To understand how far APAC/ANZ markets have advanced towards acting on these opportunities, the Shared Services and Outsourcing Network (SSON) surveyed the market and found that across the region corporations were forward thinking in building for scale, trusting technology and recognising the need to incorporate robotics into both IT infrastructure and enterprise strategy. This report explains how enterprises across APAC/ANZ are staying ahead of the global wave of RPA, the most popular solutions they are choosing, who the preferred consultants or 'integrators' are, the challenges, and how the digital workforce is being integrated into the human one.
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Automation Anywhere APAC
Published By: AWS     Published Date: Jun 11, 2019
Join us to learn why Human-in-the-Loop training data should be powering your machine learning (ML) projects and how to make it happen. If you’re curious about what human-in-the-loop machine learning actually looks like, join Figure Eight CTO Robert Munro and AWS machine learning experts to learn how to effectively incorporate active learning and human-in-the-loop practices in your ML projects to achieve better results. You'll learn: When to use human-in-the-loop as an effective strategy for machine learning projects How to set up an effective interface to get the most out of human intelligence How to ensure high-quality, accurate data sets When: Available On Demand (please register to view) Who Should Attend: IT leaders and professionals, line-of-business managers, business decision makers, data scientists, developers, and other experts interested in implementing AI/ML on the cloud are encouraged to attend this webinar. AWS Speaker: Chris Burns, Solutions Architect Figure Eight Spea
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AWS
Published By: AWS     Published Date: Jun 11, 2019
Join us to learn why Human-in-the-Loop training data should be powering your machine learning (ML) projects and how to make it happen. If you’re curious about what human-in-the-loop machine learning actually looks like, join Figure Eight CTO Robert Munro and AWS machine learning experts to learn how to effectively incorporate active learning and human-in-the-loop practices in your ML projects to achieve better results. You'll learn: When to use human-in-the-loop as an effective strategy for machine learning projects How to set up an effective interface to get the most out of human intelligence How to ensure high-quality, accurate data sets When: Available On Demand (please register to view) Who Should Attend: IT leaders and professionals, line-of-business managers, business decision makers, data scientists, developers, and other experts interested in implementing AI/ML on the cloud are encouraged to attend this webinar. AWS Speaker: Chris Burns, Solutions Architect Figure Eight Spea
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AWS
Published By: CA Technologies     Published Date: Sep 25, 2017
APIs are a critical component of digital business—empowering developers to build apps across any channel and enabling partners to incorporate your data or services into their offerings. By making it easier for other organizations to access your services, you create value and growth opportunities.
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digital experience, mobile applications, business success, innovations, market, risk and cost, software development, ca technologies
    
CA Technologies
Published By: CA Technologies EMEA     Published Date: May 23, 2018
Growing your enterprise is an ongoing priority. And, as the application economy continues to expand, it’s likely that you’re looking at digital business initiatives to fuel a significant portion of that growth. Among the most promising objectives of such a strategy are: • Providing superior digital experiences for consumers though mobile • Expanding markets and revenue streams through multiple channels • Connecting employees and partners to enterprise data anywhere, anytime • Launching innovative new services for the Internet of Things (IoT) Successfully executing a digital strategy requires the ability to launch new apps and coordinate your digital presence with partners. Application Programming Interfaces (APIs) create the connectivity required to share enterprise data and digital content with those apps and partners over the Internet. APIs are a critical component of digital business—empowering developers to build apps across any channel and enabling partners to incorporate your dat
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: May 23, 2018
To move your business from its current state to the connected enterprise, you have to define a common API to your database and other systems, while providing the infrastructure to support the new model. The new systems must incorporate the security safeguards while ensuring the infrastructure can support the new growing, but variable, load. With the rapid adoption of mobile and web-based services across the industry, the REST architecture has emerged as the de facto standard for API integration across systems. This white paper addresses the concepts of REST, creating REST APIs for your databases and integrating with other systems: • What is REST? • Why use REST for database access? • Building REST infrastructure for database access • The REST enabled database • Integrating REST with other services • Criteria for selecting REST services platform
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CA Technologies EMEA
Published By: CarbonBlack     Published Date: Mar 16, 2016
Today’s cyber-attacks have changed in sophistication, in focus, and in their potential impact on your business. This eBook will outline the tactics today’s advanced attackers are using to break into your organization and why you require a defense-in-depth cyber security program that incorporates automatic detection and incident response.
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carbon black, cyber attacks, cyber security, attacks, security, advanced attacks, detection
    
CarbonBlack
Published By: Cisco     Published Date: Apr 08, 2014
Cisco Validated Designs (CVDs) provide the foundation for systems design based on common use cases or current engineering system priorities. They incorporate a broad set of technologies, features, and applications to address customer needs. Cisco engineers have comprehensively tested and documented each CVD in order to ensure faster, more reliable, and fully predictable deployment.
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cisco, cvds, vpn wan, it management, knowledge management
    
Cisco
Published By: Cisco     Published Date: Jan 05, 2015
Cisco Validated Designs (CVDs) provide the foundation for systems design based on common use cases or current engineering system priorities. They incorporate a broad set of technologies, features, and applications to address customer needs. Cisco engineers have comprehensively tested and documented each CVD in order to ensure faster, more reliable, and fully predictable deployment.
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mobility, business solutions, cisco, mobile applications, secure mobile
    
Cisco
Published By: Cisco     Published Date: Jan 05, 2015
Cisco Validated Designs (CVDs) present systems that are based on common use cases or engineering priorities. CVDs incorporate a broad set of technologies, features, and applications that address customer needs. Cisco engineers have comprehensively tested and documented each design in order to ensure faster, more reliable, and fully predictable deployment.
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datacenter, data management, collaborations, business capabilities
    
Cisco
Published By: Cisco     Published Date: Jan 05, 2015
Cisco® Validated Designs consist of systems and solutions that are designed, tested, and documented to facilitate and improve customer deployments. These designs incorporate a wide range of technologies and products into a portfolio of solutions that have been developed to address the business needs of our customers. The purpose of this document is to describe the Cisco and NetApp® FlexPod® solution, which is a validated approach for deploying Cisco and NetApp technologies as a shared cloud infrastructure.
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solution guide, integrate, infrastructure, solutions, applications, it management, data management
    
Cisco
Published By: Cisco     Published Date: Jan 06, 2015
Cisco Validated Designs (CVDs) provide the foundation for systems design based on common use cases or current engineering system priorities. They incorporate a broad set of technologies, features, and applications to address customer needs. Cisco engineers have comprehensively tested and documented each CVD in order to ensure faster, more reliable, and fully predictable deployment.
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engineering system, campus wired, reliability, predictable deployment, cisco, validated designs, applications, it management
    
Cisco
Published By: Cisco     Published Date: Apr 10, 2015
Cisco Validated Designs (CVDs) provide the foundation for systems design based on common use cases or current engineering system priorities. They incorporate a broad set of technologies, features, and applications to address customer needs. Cisco engineers have comprehensively tested and documented each CVD in order to ensure faster, more reliable, and fully predictable deployment.
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cisco, byod, wifi, wireless, wlan, productivity, design guide, system design
    
Cisco
Published By: Cisco     Published Date: May 11, 2015
In collaborative spaces, people naturally share ideas, which leads to innovation and growth. But how do you design a workplace that provides a highly collaborative atmosphere and that incorporates what people want?
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recruiting. collaboration, workplace, management, environment
    
Cisco
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