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Published By: 123Together     Published Date: Feb 05, 2009
Email is the primary communication system and file transport mechanism used in organizations of all sizes. Email systems generate enormous amounts of content that must be preserved for a variety of reasons, including: -Compliance with local, state, federal and international statutory requirements - Electronic discovery requirements and best practices - Knowledge management applications - Disaster recovery and business continuity
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123together, it strategies, ediscovery, finra, regulation, security, finra, contact management
    
123Together
Published By: 8x8 Inc.     Published Date: Nov 17, 2016
Effective quality management lets you improve the performance of contact center agents—and deliver the customer experience your business expects. The ICMI Tool Kit: Quality Management in the Contact Center provides valuable tips you can apply to start improving your contact center operations today. Developed by International Customer Management Institute (ICMI), a leader in contact center training and consulting, the tool kit lays out the foundations of an effective quality management program and offers a step-by-step approach to creating an effective program. Then it provides details to help you: • Perform effective coaching using the SAFE coaching framework • Calculate the ROI of your training and coaching investments • Developing a peer mentor program
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8x8 Inc.
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
In our increasingly global economy, it’s no surprise that more and more businesses are going global with their contact centers. This trend is driven by many factors including international acquisitions and the availability of highly skilled, lower cost talent in many parts of the world. This eBook Taking Your Contact Center Global explains the top challenges businesses must surmount when expanding internationally and what they need to know to be successful. Download this complimentary eBook and learn: 4 challenges every global contact center will face Why cloud-based contact centers have the advantage Why not all cloud contact centers are perfect, and 3 things to watch out for How to get the upper hand when it comes to call quality, local numbers, and creating a unified, global contact center
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contact center, global growth, cloud-based contact, call quality
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Jun 16, 2017
Tangent International is a specialist recruitment company for the technology industry. It has more than 70 employees who work with some of the most forward thinking companies in the world. A global recruiter with international needs Tangent International operates in 175 countries with candidates and clients across more than 220 locations. As a recruiter looking to source and place the best talent from all over the world, the business needed a service provider that would allow it to easily communicate with its global customer base. These customers include some of the biggest technology brands in the world who all have high expectations, so it’s vital that the technology Tangent International uses lives up to these standards.
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global recruiting, international needs, cloud based systems, unified global workplace, 8x8 products, virtual office pro, cost saving, crm integrations
    
8x8 Inc.
Published By: Acronis     Published Date: Apr 26, 2011
This white paper provides an annual worldwide ranking of international confidence in backup and disaster recovery (DR) readiness, capabilities and practices in conjunction with the Ponemon Institute.
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acronis, global disaster recovery index: 2011, virtualization, cloud infrastructure, disaster recovery, backup and recovery, backup, vmware backup
    
Acronis
Published By: Active International     Published Date: Dec 09, 2015
This video discusses how a typical corporate trade transaction works, the associated economic benefits and how value is created.
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Active International
Published By: Active International     Published Date: Dec 10, 2015
This video discusses how a typical corporate trade transaction works, the associated economic benefits and how value is created.
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Active International
Published By: Adecco     Published Date: Oct 02, 2017
Finding and retaining top talent is no easy task. The national unemployment rate is just about as low as it has been in almost a decade and job seekers are being more particular about where they want to work — and for how much money. In this “candidates’ market,” you need every advantage you can get. With that in mind, we hope the data in our 2018 Salary Guide will help you recruit, retain and pay employees at all levels — and win the competition for top talent.
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Adecco
Published By: Adobe     Published Date: May 16, 2012
Recently, Adobe gathered a panel of executives from Condé Nast, National Geographic, Newsday, and other publishers to discuss their organizations' efforts to create a new breed of e-publications based on the mobile computing power of the tablet.
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cs5.5, creative suite, adobe, adobe creative suite, 5.5 master collection, pulitzer, print, broadcast
    
Adobe
Published By: Adobe     Published Date: Nov 07, 2013
Honda uses Adobe Social to effectively engage European fans of cars, motorcycles, robots, jets, and other inventive products through a single, coordinated effort
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adobe, honda motor, social media, brand governance, aodbe social, inventive products, coordinated effort, social communities
    
Adobe
Published By: Adobe Systems, Inc.     Published Date: Nov 15, 2010
Adobe solutions for customer experience management enable businesses to elevate customer experiences to a whole new level. Every interaction with your customers is a moment of truth.
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adobe systems, customer experience, crm, customer care, b2b, b2c, service, customer service
    
Adobe Systems, Inc.
Published By: Akamai     Published Date: Jul 06, 2010
Founded in the Queensland outback in 1920, Qantas Airways is the world's longest continuously operating airline. Today it is widely regarded as the world's leading long-distance airline and one of the strongest brands in Australia, responsible for an estimated $1.7 billion in revenue for the fiscal year 2009/2010. The airline is committed to continually improving the experience on its website, qantas.com, whether enabling travelers to book all parts of a holiday or to self-manage their travel experiences. Since the site was first launched in 1996, it has evolved into the airline's primary customer contact channel.
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qantas, case study, site performance, clicks, travel, e-commerce, ecommerce, uptime
    
Akamai
Published By: Alibaba Cloud SEA     Published Date: Mar 11, 2019
This whitepaper provides an overview of how Craigs International leveraged Alibaba Cloud’s technology solutions, including Cloud Enterprise Network (CEN), Virtual Private Network (VPN) Gateway, and Smart Access Gateway (SAG), to build a global enterprise network. Alibaba Cloud’s solutions helped them improve business operations, increase efficiency, maximize profitability, and reduce OPEX and CAPEX costs. Craigs International wants to move to the cloud to build a global hybrid enterprise network by partnering with a technology player that has such solid experience within Mainland China.
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data center, cloud computing, networking, security, china, global expansion
    
Alibaba Cloud SEA
Published By: American Express     Published Date: Oct 28, 2011
This American Express® guide helps you streamline FX payments. Includes FX payment provider profile, how to simplify payments, and insightful FAQ.
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fx business wire transfer, fx business wire transfers, international, international payment, international payments, fx payment, fx payments solution, fx wire payment
    
American Express
Published By: Anaplan     Published Date: Mar 05, 2015
Financial consolidation systems are the ‘engine room’ of the corporate finance department, enabling companies of all sizes to comply with regulatory reporting requirements, company law and global accounting standards as well satisfy management’s need for periodic management reporting. But all is not well with standalone consolidations applications that were developed in the 1990’s and which are still commonplace in some of the world’s largest multinationals. According to one recent report, 47 percent of companies have made substantial investments in the last year in their financial close, filing, and reporting. Yet, despite the considerable sums of money invested in the process, management teams across the globe remain dissatisfied with the quality and timeliness of management information.
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consolidation, planning, survey, performance, sales, audience, finance, strategic exercise
    
Anaplan
Published By: AON     Published Date: Dec 07, 2017
With all the complexities of the U.S. health care system, people consuming health care services continue to find it challenging to navigate. That’s why, for the fifth year, Aon Hewitt is pleased to partner with the National Business Group on Health (The Business Group) and The Futures Company to conduct the Consumer Health Mindset Study. The study explores the health attitudes, motivators, and preferences of consumers across the U.S.— particularly employees and their dependents as they interact with their employer-sponsored health plans, wellness programs, and the broader health landscape. Along with our findings about the consumer health mindset, we recommend practical actions you can take to meet consumers where they are and guide them in navigating health care more effectively.
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health care services, aon hewitt, consumer health mindset, health attitudes, national business group, the futures company
    
AON
Published By: Appistry     Published Date: Oct 11, 2007
Organizations serving the intelligence & defense community rely on the performance of their applications for more than revenue - national security depends upon those applications for mission-critical operations. This industry profile details how Appistry provides the reliability and performance demanded by intelligence & defense organizations.
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application fabric, performance computing, application performance, grid computing, infrastructure, appistry
    
Appistry
Published By: ARMA     Published Date: Nov 04, 2014
The relationship between an organization's information-handling practices and the impact those practices have on its ability to respond to electronic discovery is recognized in the Electronic Discovery Reference Model (EDRM). But the EDRM falls short of describing standards or best practices that can be applied to the complex issues surrounding the creation, management, and governance of electronic information. ARMA International's Generally Accepted Record-keeping Principles and its information Governance Maturity Model are designed specifically to provide a scalable, broadly applicable framework to address these issues.
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information-handling practices, edrm, electronic discovery, maturity model, it management, knowledge management, data management
    
ARMA
Published By: Asentria Corporation     Published Date: Sep 04, 2007
As an equipment provider for worldwide, national and regional radio and television facilities, Transcom Corporation, headquartered in Huntingdon Valley, Pa., has been meeting the broadcasting capability needs of stations worldwide since 1978. Transcom specializes in distributing new TV transmitters, antenna, cable, Studio Transmitter Link (STL) and audio equipment that enable television and radio stations to transmit sound and video from the studio to the antenna.
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures
    
Asentria Corporation
Published By: Asurint     Published Date: Aug 02, 2019
The majority of employers today perform background investigations of some type, according to the National Association of Professional Background Screeners (NAPBS). All background checks aren’t created equal, however. Whether you’re seeking to improve existing talent acquisition capabilities or are among the employers introducing a new background search policy, it’s vital to identify the right partner for background checks With so many options on the market, the quest for the best-fit background screening provider can seem overwhelming at first. To help cut through the clutter, we’ve compiled five basic questions, which home in on the central issues related to background checks and can help any organization identify the companies most capable of meeting their needs.
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Asurint
Published By: Asurint     Published Date: Aug 05, 2019
The majority of employers today perform background investigations of some type, according to the National Association of Professional Background Screeners (NAPBS). All background checks aren’t created equal, however. Whether you’re seeking to improve existing talent acquisition capabilities or are among the employers introducing a new background search policy, it’s vital to identify the right partner for background checks With so many options on the market, the quest for the best-fit background screening provider can seem overwhelming at first. To help cut through the clutter, we’ve compiled five basic questions, which home in on the central issues related to background checks and can help any organization identify the companies most capable of meeting their needs. ©
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Asurint
Published By: AT&T     Published Date: Jun 25, 2008
IP Multimedia Subsystem (IMS) is an open international standard for Next Generation Networking. It supports the delivery of Voice over IP (VoIP) and various multimedia services. IMS is not in itself a service, but an architecture for service delivery. IMS was originally developed by wireless carriers within the context of the Third Generation Partnership Project (3GPP) in 2002. Since then, its advantages have led to the adoption of IMS by wireline carriers.
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voip, voice over ip, ip telephony, ip networks, wireless ip, wireless technology, at&t, att
    
AT&T
Published By: ATP International     Published Date: Mar 10, 2009
"High Speed Ethernet-Promoting Openness in Hybrid Control" debunks the myth that developments in Ethernet backbones are directed only towards high speed, real-time factory automation. This paper shows how high speed Ethernet supports hybrid control through standard and flexible function blocks, bridging Fieldbus networks and allowing the use of Foundation Fieldbus and Profibus solutions.
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atp international, high speed ethernet, hybrid control, fieldbus, profibus, ethernet backbones, process automation, hse network
    
ATP International
Published By: Avalara     Published Date: Jan 28, 2014
Sales tax is in the news more than ever today with national legislation being debated in Congress, and many states struggling to gain a hold on internet sales and the related tax liabilities. The current controversies between a certain internet seller and a number of state revenue officials certainly made the front page in 2011. Sales tax policy is a fascinating subject and the internet revolution is pushing discussion of sales taxes to the public center. These developments indicate the high level of concern held by business leaders, politicians and bureaucrats in the sales tax field. The current focus on sales tax policy will hopefully produce a more rational sales tax compliance environment.
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sales tax, tax liability, internet sales tax, best practices, business technology
    
Avalara
Published By: Balihoo     Published Date: Apr 29, 2010
As a product manufacturer reaching your customers through a reseller network, you know it's critical to coordinate and leverage marketing activities with them. More than ever your marketing budgets are under scrutiny, while at the same time there's ever-growing pressure to achieve sales goals. Download this whitepaper to learn the 5 Keys to Optimizing your Co-op or MDF Advertising Program and seamlessly translate your national strategies into local execution.
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balihoo, marketing, co op marketing, integrated marketing, romi, marketing automation
    
Balihoo
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