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Published By: Dassault Systemes SolidWorks Corp.     Published Date: Mar 27, 2018
Kinder Design Inc., a design and engineering services consulting firm, developed the Lift Top — an adjustable desktop table which enables users to comfortably work in either a sitting or standing position. With SOLIDWORKS Premium software, the firm automated the design process, cut development time and reduced the number of prototypes. This case study shares how Kinder Design implemented SOLIDWORKS Premium design and analysis software to support services and drive innovative product development.
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kinder, design, solidworks, development, streamline, production
    
Dassault Systemes SolidWorks Corp.
Published By: Dassault Systemes SolidWorks Corp.     Published Date: Mar 27, 2018
The product development ecosystem is complex, as it entails nearly every area of an enterprise — each with its own set of tools, files and needs. Enterprises need the right solutions to untangle the web of data management and enable a smarter approach to manufacturing. This article discusses how distributed data management, now an integrated part of SOLIDWORKS Manage, stores and regulates design data to streamline processes and improve the movement of information.
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solidworks, data, management, development, ecosystem
    
Dassault Systemes SolidWorks Corp.
Published By: Zebra Technologies     Published Date: Mar 23, 2018
The Industrial Revolution 4.0 is upon us and manufacturers who want to stay competitive need to adapt or they will inevitably fall behind. However, that’s easier said than done. Updating proprietary legacy systems can be expensive, complicated, and lead to unwanted downtime that can slow production on the plant floor. How do companies accomplish such a critical change without draining budgets and upending workflow? Surprisingly, the answer doesn't always involve completely rebuilding systems from scratch. Instead, removing antiquated equipment and streamlining connectivity without creating new security risks could successfully start organizations on their path to reaping the benefits of Manufacturing 4.0
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industrial, revolution, manufacturers, organizations, systems, budgets, workflow, zebra, technologies
    
Zebra Technologies
Published By: Workday     Published Date: Mar 19, 2018
It’s hard to imagine a world without Netflix. Yet less than 20 years ago, the world’s leading internet television network was nothing more than an idea and a vision. To meet incredible global demand and figure out how to expand rapidly, Netflix turned to Workday to help scale its resources quickly and modernize its systems. Check out this compelling story from Netflix to discover how Workday enabled Netflix to consolidate 11 systems into 1, streamline workflows, increase visibility, and bring its HR, IT, and finance functions together as a single team.
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netflix, global demand, streamline workflow, modernize
    
Workday
Published By: IBM APAC     Published Date: Mar 19, 2018
Plenty of Fish, one of the largest online dating companies, accelerate the delivery of fresh information to its four million daily users so that they can connect and interact almost in real time. Read how they use IBM Flash Storage to load webpages in just four milliseconds, connecting its 100 million users faster providing a seamless experience for users looking for love.
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IBM APAC
Published By: This program is brought to you by Oracle and Intel     Published Date: Mar 15, 2018
Leave unwieldy infrastructure behind and get cloud-ready with Oracle Exadata. If you’re finding that on-premises IT infrastructure complexity is holding you back, it’s time to streamline and simplify. Find out more about our family of purpose-built Oracle systems that can help you consolidate infrastructure and get the performance your business needs. You’ll be ready to make the most of cloud benefits, when the time’s right for you.
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This program is brought to you by Oracle and Intel
Published By: This program is brought to you by Oracle and Intel     Published Date: Mar 15, 2018
Leave unwieldy infrastructure behind and get cloud-ready with Oracle Exadata. If you’re finding that on-premises IT infrastructure complexity is holding you back, it’s time to streamline and simplify. Find out more about our family of purpose-built Oracle systems that can help you consolidate infrastructure and get the performance your business needs. You’ll be ready to make the most of cloud benefits, when the time’s right for you.
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This program is brought to you by Oracle and Intel
Published By: Polycom     Published Date: Mar 13, 2018
With the increase in mobility and the growth of distributed teams, it’s essential that you select audio devices that offer the best flexibility, quality and reach needed to support collaboration anywhere on any device. To meet these requirements, Polycom offers a broad selection of easy-to-use, high-quality desk phones, conference phones, and applications. The phones support crystal-clear conversations and seamlessly integrate with a wide range of communication environments including open-SIP and Skype for Business and Office 365. This comprehensive guide will provide you: Guidance on selecting devices for different workspaces Information on the newest collaboration features and benefits Overview and comparison of the latest Polycom desk phones and conference phones
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voice collaboration, communication environments, polycom, microsoft office 365, skype for business
    
Polycom
Published By: Fiserv     Published Date: Mar 13, 2018
The right kind of insurtech can modernize the financial close, freeing up time, money and resources so businesses can focus on strategic efforts and specific customer needs. Reconciliation of transactions and accounts across large organizations is one area where automation and digitization can have a major impact on the balance sheet. In the article, Not Ready for Insurtech? Here’s Proven Automation You Can Use Now!, learn how one of the top ten major insurance carriers has used digitization for the past decade to streamline their reconciliation efforts - saving time and money - while increasing their bottom line.
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insurtech, financial automation, financial close, insurance reconciliation, insurance bottom line, insurance automation, digitization, digitalization
    
Fiserv
Published By: Veeam '18     Published Date: Mar 13, 2018
As a smaller organization tasked with big responsibilities – public health and exceptional customer service around the clock – Vallejo needed a backup solution that kept pace with the growing needs of their company and customers and was easy to manage. They understood that backups played a critical role to success, but their existing solution was slow, cumbersome and expensive in their new, virtualized environment. They needed a solution that would boost backup speeds within their existing HP architecture while simplifying and streamlining management and cutting costs.
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digital, customer, solutions, optimization, business
    
Veeam '18
Published By: Dell PC Lifecycle     Published Date: Mar 09, 2018
Prevent unexpected downtime with reliable failover protection. We interrupted access both local storage arrays - the Dell EMC database host seamlessly redirected all I/O to remote VMAX 250F with Intel® Xeon® Processor via SRDF/Metro with no interruption of service or downtime. The 3PAR solution crashed until the standby paths became active and we restarted the VM.
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Dell PC Lifecycle
Published By: Tenable     Published Date: Mar 07, 2018
"Answers to five questions that are top-of-mind for infosec leaders today. The challenge of secure DevOps is top of mind for many infosec and IT leaders. To help you understand the latest trends, Tenable reached out to Christina Richmond, Program Director for IDC’s Security Services Research Group, for her answers to the following five questions: 1. How do organizations ensure that the security team adapts seamlessly to development processes and tools to create a cohesive program? 2. What are some common mistakes you see companies make when attempting to integrate their DevOps and security processes? 3. How can security leaders assist organizations with making the transition to secure DevOps? 4. In the world of agile methodologies and DevOps, how do security teams need to evolve to be more effective in managing cyber risk? 5. What are some examples of secure DevOps principles among cloud native technologies? Written for infosec leaders responsible for integrating security int
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secure devops, idc, analyst report, container security
    
Tenable
Published By: Selligent Marketing Cloud     Published Date: Mar 07, 2018
What does it take to be relevant today? In the era of hyper-connectivity, consumers have become entitled, demanding more control over their experiences and expecting that marketers use data and insights to create a seamless, relevant brand experience. Research shows that communications containing relevant information and offers are the best drivers of brand loyalty and conversions
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insight marketing, customer engagement, omnichannel, multichannel, automation, loyalty, crm, marketing, personlisation, campaign management, customer marketing, retention marketing, marketing cloud, marketing solution, marketing platform, artificial intelligence, prediction learning, product recommendation
    
Selligent Marketing Cloud
Published By: SAS     Published Date: Mar 06, 2018
Industry leaders from the banking and vendor landscape are working to streamline the customer experience while closing the opportunities for fraud and exposure. Balancing security and convenience will require an approach that combines consumer-facing authentication (such as passwords, PINs and biometrics) with background security measures (such as transaction and session-behavior analytics).
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SAS
Published By: SAS     Published Date: Mar 06, 2018
These emerging technologies and solutions certainly are not unique to financial services. But Stewart, a business director of security intelligence solutions within the SAS Security Intelligence Practice, sees particular interest and application in AML circles. "There remain a good number of manual processes within financial crimes departments in financial institutions, and AI can help automate some of those rote tasks such as document review or alert triage," he says. "Due to investments in technology, there is a lower barrier of entry for midsized institutions. "And finally, there's this anxiety over the unknown - those risks they are not able to detect, that may be hidden using traditional techniques - so they're hoping that more advanced, unsupervised learning techniques can be used to identify those edge cases or behaviors that are out of norm." In an interview about analytics and the AML paradigm shift, Stewart discusses: • The new industry intrigue with artificial intelligence a
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SAS
Published By: SAS     Published Date: Mar 06, 2018
Enhanced regulatory pressure requires continuous evaluation of your bank’s risks. To meet these demands, the AML industry has turned to analytical/statistical methodologies to: • Improve monitoring programs. • Reduce false-positive alerts. • Increase monitoring coverage. • Reduce the rapidly escalating financial cost of maintaining AML programs.
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SAS
Published By: Workday     Published Date: Mar 02, 2018
It’s hard to imagine a world without Netflix. Yet less than 20 years ago, the world’s leading internet television network was nothing more than an idea and a vision. To meet incredible global demand and figure out how to expand rapidly, Netflix turned to Workday to help scale its resources quickly and modernize its systems. Check out this compelling story from Netflix to discover how Workday enabled Netflix to consolidate 11 systems into 1, streamline workflows, increase visibility, and bring its HR, IT, and finance functions together as a single team.
Tags : 
streamline workflow, increase visibility, global demand, modernize systems
    
Workday
Published By: Fiserv     Published Date: Mar 02, 2018
According to the report, Benchmarking the Accounting Function 2015, only 56% of companies currently use automation to reconcile accounts. While many finance leaders want to change the process of reconciliation, the task can seem overwhelming. However, developing a plan does not have to be complicated or time-consuming – and the benefits far outweigh the risks. A smooth, stress-free financial close adds qualitative value to the company by freeing employees to focus on strategic initiatives and ways to grow business. A CFO’s Guide to Transforming the Financial Close shares how to build a center of excellence to streamline reconciliation so you can align objectives to overall business goals. Leading-edge automation tools can stop the madness of shuffling papers, sorting emails and searching spreadsheets, turning the reconciliation process from a cost center to a value-add for the company.
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automating financial close, streamlining reconciliation, data integrity, single version of truth, reconciliation process
    
Fiserv
Published By: Oracle     Published Date: Feb 28, 2018
Leave unwieldy infrastructure behind and get cloud-ready with Oracle Exadata. If you’re finding that on-premises IT infrastructure complexity is holding you back, it’s time to streamline and simplify. Find out more about our family of purpose-built Oracle systems that can help you consolidate infrastructure and get the performance your business needs. You’ll be ready to make the most of cloud benefits, when the time’s right for you.
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cloud, oracle, systems, infrastructure, exadata
    
Oracle
Published By: LogMeIn     Published Date: Feb 27, 2018
Customer support is predicated on the instances when customers can’t solve their problem or get answers to their question(s) on their own. In some of those cases, such as phone calls or live chats, it can be difficult for agents to identify and resolve the issue without additional visual assistance. With co-browse, agents can see what the visitor sees, provide guided assistance by highlighting items or filling out forms on a visitor’s behalf. Sensitive fields like social security numbers and passwords can be blocked from the agent’s view so private information remains just that, private. Bold360’s co-browse allows agents to follow visitors behind secure fields i.e. signing into their account – providing an extra level of support to customers.
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browse, web, customers, security
    
LogMeIn
Published By: LogMeIn     Published Date: Feb 27, 2018
Customer engagement is seamless when agents focus exclusively on the customer and not the myriad of systems needed to access information. The simpler, the better. Our Zendesk integration simplifies the agent’s workflow by providing agents with the necessary information to effectively communicate with customers from Bold360’s easy-to-use interface. By connecting these systems together agents can find information quickly, update ticket statuses, and serve customers more effectively.
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zendesk, integration, steamline, workflow, information
    
LogMeIn
Published By: LogMeIn     Published Date: Feb 27, 2018
Bold360 ai's self-service solution was initially deployed in the UK. Owing to the success of this pilot, the service was quickly rolled out internationally. Today, Thomas Cook uses Bold360 ai to provide online support in five languages on 13 different customer-facing websites in the UK, Netherlands, Belgium, Germany, and France, along with four other support agent sites.
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customer, experience, markets, service, websites, integration
    
LogMeIn
Published By: MobileIron     Published Date: Feb 26, 2018
Enterprises are increasingly expected to support Macs as corporateapproved devices. In order to be in compliance, it is imperative that all devices accessing sensitive corporate and customer data be fully secured and managed. MobileIron delivers a new model for authentication and identity to Macs and enables enterprises to unify Apple mobile and desktop operations using a common security and management platform. MobileIron’s layered security can be extended to not only corporate-owned Macs, but to employee-owned devices as well. And, IT organizations can bring Macs under management across the organization with unparalleled speed and at scale thanks to seamless integration with Apple’s Device Enrollment Program (DEP) and Volume Purchase Program (VPP).
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MobileIron
Published By: Genesys     Published Date: Feb 22, 2018
Your customers expect effortless and personalized engagement across all their channels. Delivering exceptional customer service requires the platform, infrastructure, applications and resources to identify, route and switch interactions seamlessly between agents and channels, while keeping relevant data available throughout the customer journey. Download this paper to learn how to: • Transform single interactions into personalized customer journeys • Empower employees with the right set of tools, including a unified desktop • Quickly deploy new technologies, like blended artificial intelligence (AI), bots and virtual assistants to exceed your customers’ rapidly evolving expectations
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contactbabel, contact center, omnichannel, routing, customer experience
    
Genesys
Published By: Genesys     Published Date: Feb 22, 2018
Bots and automation collide with the power of human touch. Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
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artificial intelligence, customer experience, automation, genesys
    
Genesys
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