ar best practices

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Published By: ServiceNow     Published Date: Jan 17, 2017
The End of No. The Beginning of Now. Your IT service desk is swamped from the moment work begins. It’s unclear how to gain control without the right tracking, prioritization and reporting. But with the right guidance, you can improve IT service delivery and demonstrate how IT is performing to support the business. This eBook, the first in a series that addresses key aspects of IT Service Management, provides best practices on how to: Accelerate incident resolution with automation and prioritization Improve change management processes with better controls and visibility Optimize reporting for setting goals, aligning priorities, demonstrating results
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itsm, it service management, reporting, service, management
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 17, 2017
Learn how automation is the key to saving time and boosting satisfaction This eBook, “Accelerate Service Delivery with Automation,” will help you reclaim lost productivity with: An overview of the objectives and benefits of automation Best practices for transforming your ITSM into a modern, reliable experience Useful measurements for gauging progress and demonstrating the success of your automation efforts
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 17, 2017
A self-service experience helps IT and business users do more, and do it better, at a lower cost This eBook, “Consumerize the User Experience,” distills insights from the ServiceNow user community that can help you rapidly deploy an improved self-service experience while maximizing your short, medium, and long-term benefits. Learn best practices to: • Create a self-service portal where users can report issues, make requests, ask questions, and check request status • Define the service catalog to accurately reflect details of supported services, such as: scope, cost, service level agreements (SLAs), dependencies, and more • Automate knowledge sharing for better service and less hunting for information
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 13, 2017
The End of Now. The Beginning of Now. Your IT service desk is swamped from the moment work begins. It’s unclear how to gain control without the right tracking, prioritization and reporting. But with the right guidance, you can improve IT service delivery and demonstrate how IT is performing to support the business. This eBook, the first in a series that addresses key aspects of IT Service Management, provides best practices on how to: Accelerate incident resolution with automation and prioritization Improve change management processes with better controls and visibility Optimize reporting for setting goals, aligning priorities, demonstrating results
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ServiceNow
Published By: Oracle     Published Date: Jan 12, 2017
In this eBook you will learn: Why the time is right to modernize your ERP Best practices in deploying a modern ERP system Why Oracle is your best choice for a modern ERP cloud
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Oracle
Published By: Monotype     Published Date: Jan 10, 2017
Without overstating the situation, it's safe to say there has been a seismic shift in the way brands and customers interact, and with it, an equally profound change in how brands must communicate, market, and relate to their customers. In this eBook, you’ll learn about three areas of particular importance—continuity, customers, and compliance—where type can help deliver on the experience today's consumers expect.
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digital design, monotype, design, creative, web fonts, internet marketing, branding, user experience
    
Monotype
Published By: ServiceNow     Published Date: Jan 03, 2017
Migrating to a modern ITSM solution offers a myriad of benefits. So why aren’t more companies doing it? This white paper explores the fear of legacy suite change and how to overcome it, including: How choosing the right partner can smooth the transition Best practices for each phase of legacy migration A first-hand look at how one company migrated successfully Download the white paper to understand why modernizing your legacy ITSM is the right choice.
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 03, 2017
Replacing your legacy ITSM suite doesn’t have to be scary. So why hasn’t every company migrated to a modern ITSM platform? This eBook explores the best practices for a simpler migration to overcome the fear of legacy suite change, including: How choosing the right partner can smooth the transition Best practices for a phased approach to legacy migration A first-hand look at how one company migrated successfully Read the eBook for more on the risks of inaction and rewards of ITSM modernization.
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management
    
ServiceNow
Published By: Cisco     Published Date: Nov 30, 2016
With the overwhelming amount of content bombarding everyone daily, marketers need a way to break through the clutter. This best practices guide looks at three meeting formats that smash through the noise and can help your business find more and better quality leads With this modern marketer’s online meeting primer, you’ll have the best practices used by top marketers to turn leads into qualified sales opportunities and, ultimately, revenue.
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Cisco
Published By: Oracle HCM Cloud     Published Date: Nov 30, 2016
74% of executives prioritize digital HR. Learn best practices in cloud transformation and see how to transform HR in a digital world.
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Oracle HCM Cloud
Published By: Oracle     Published Date: Nov 21, 2016
View this webinar to: - Review key findings from CSO Insights' 2016 Sales Performance Optimization study - Discover best practices on how to improve sales productivity and drive sales performance - Learn how to hit your sales quota effectively and efficiently
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Oracle
Published By: Xactly Corp     Published Date: Nov 16, 2016
A trending topic amongst Sales Leadership is whether to SPIF, or not to SPIF. Do Sales Performance Incentive Funds (SPIFs) motivate or distract? With Salesforce and Xactly, it all comes down to how you use them!
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spifs, sales incentives, sales performance incentive funds, sales compensation, sales compensation software, incentive compensation software, sales commission, sales payout
    
Xactly Corp
Published By: Xactly Corp     Published Date: Nov 16, 2016
Sales Compensation planning season is right around the corner, and there’s no better time than now to start preparing! Join compensation expert Robert Blohm, Xactly’s VP of Strategic Services, for an on-demand webinar which will share industry best practices regarding preparation efforts to help ensure you are ready. We’ll cover everything you need to do BEFORE you start designing. With the right preparation, your new plans will be grounded in reality and guided by the best thinking in your organization. Prepare to succeed.
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comp planning, compensation planning, sales compensation planning, comp design, sales compensation, sales compensation software, incentive compensation software, sales commission
    
Xactly Corp
Published By: 8x8 Inc.     Published Date: Nov 10, 2016
There is a misperception that cloud is more expensive. It's a common error and is largely a result of applying premises-based best-practices when comparing solution alternatives. Because standard TCO studies often fail to properly value key strengths of cloud-delivered services, they can lead decision-makers astray.
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8x8 Inc.
Published By: CA Technologies     Published Date: Nov 02, 2016
Customer obsession has created a business environment of continual disruption. Constant change is forcing execs to recognize that traditional planning and delivery practices don’t sustain the ability to focus on strategy while delivering new capabilities. To adapt to an environment where change is the new normal, project management office (PMO) leaders and enterprise architecture (EA) strategists are expanding Agile methods, but scaling Agile to the enterprise requires significant process, organization, and cultural change. This report identifies best practices for tackling this challenge.
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CA Technologies
Published By: IBM     Published Date: Oct 28, 2016
In this webinar, you will learn: - How to create a safe environment for honest feedback so it’s an invitation, not an imposition - Best practices for collecting feedback, from unstructured conversations to regular pulse surveys - What to do with the data you’ve collected, and how to use insights to create action plans that result in happier employees and better business performance
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ibm, engagement social, employee engagement, kenexa, knowledge management, business technology
    
IBM
Published By: Veracode     Published Date: Oct 26, 2016
20% of enterprises have suffered a security incident related to a business application or IT service consumed from external partners. With breaches like these making headlines, and enterprises’ growing reliance on third-party software, security of the cyber supply chain will garner increased attention. Download this joint Veracode/Enterprise Strategy Group (ESG) report to explore enterprises’ challenges in securing their cyber supply chain and get best practices for ensuring that every application – regardless of its origin – is secure.
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veracode, security, supply chain security, web applications, application security, business technology
    
Veracode
Published By: Dun & Bradstreet     Published Date: Oct 21, 2016
It is important to understand the different business situations where traditional predictive analytics can be best applied and where anticipatory analytics may be a more appropriate approach to solve the business problem. One is not necessarily superior to the other – it’s about which methodology is best utilized in solving the specific business problem. Conventional response modeling, revenue potential modeling, wallet share analysis, traditional risk scoring and other analytic practices will always be important tools for businesses far-and-wide, but as more companies focus on analytics to inform growth, they’ll have employ the right team and identify the right partners to work with in order to successfully leverage anticipatory analytics to gain a competitive advantage. Looking forward, we anticipate anticipatory analytics playing an important role in your future. Download this white paper to learn more.
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Dun & Bradstreet
Published By: IBM     Published Date: Oct 21, 2016
By next year over half of all US companies will formally support BYOD, bringing on the challenge of securing data and applications on devices that may often be in the hands malicious users, or worse – teenagers looking to win a game of Pokémon Go with mom’s work iPhone. And, thanks to the consumerization of IT, mobile users increasingly expect the same smooth user experience with business applications that is provided by popular games and consumer applications. Fortunately, increased mobility and the bring your own device explosion don’t always add up to increased security challenges and UI/UX struggles. This Tech Byte series will look at the most important considerations when planning a mobile strategy – from application development platform to security and governance to user interface guidelines, and present best practices that businesses of all kinds can use to help ensure a successful shift towards a mobile-first enterprise.
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ibm, mobile, mobile security, devices, platform to device, networking
    
IBM
Published By: IBM     Published Date: Oct 21, 2016
By next year over half of all US companies will formally support BYOD, bringing on the challenge of securing data and applications on devices that may often be in the hands malicious users, or worse – teenagers looking to win a game of Pokémon Go with mom’s work iPhone. And, thanks to the consumerization of IT, mobile users increasingly expect the same smooth user experience with business applications that is provided by popular games and consumer applications. Fortunately, increased mobility and the bring your own device explosion don’t always add up to increased security challenges and UI/UX struggles. This Tech Byte series will look at the most important considerations when planning a mobile strategy – from application development platform to security and governance to user interface guidelines, and present best practices that businesses of all kinds can use to help ensure a successful shift towards a mobile-first enterprise.
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ibm, cloud, mobility, enterprise, mobile applications, mobile application strategy, networking
    
IBM
Published By: IBM     Published Date: Oct 13, 2016
Who's afraid of the big (data) bad wolf? Survive the big data storm by getting ahead of integration and governance functional requirements Today data volumes are exploding in every facet of our lives. Business leaders are eager to harness the power of big data but before setting out into the big data world it is important to understand that as opportunities increase ensuring that source information is trustworthy and protected becomes exponentially more difficult. This paper provides a detailed review of the best practices clients should consider before embarking on their big data integration projects.
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ibm, big data, trusted data, data management, data solutions, business technology, data center
    
IBM
Published By: IBM     Published Date: Oct 12, 2016
Please join IBM and guest speaker Andrew Hogan from Forrester Research as we share tips on how to best measure the digital experiences customers have with your brand and how to use that information to build better journeys. The webinar will provide attendees with: - Best practices to measure the quality of digital customer experiences - Guidance on the kinds of tools to use to capture the right CX metrics - Tips for integrating metrics, including the role of customer journeys - Techniques to drive action and improve digital experiences"
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ibm, commerce, customer analytics, customer experience, forrester research, knowledge management, business technology
    
IBM
Published By: IBM     Published Date: Oct 11, 2016
Read this white paper to learn how to: - Use B2C best practices to meet buyer expectations for enhanced online experiences - Deliver multiple combinations of products and services for faster, streamlined quoting and ordering - Support complex buying cycles and selling executions across channels and markets—and around the world
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ibm, b2b, business to business, commerce, b2b commerce, online shopping, online commerce, b2c
    
IBM
Published By: Adobe     Published Date: Oct 10, 2016
Read the infobrief for insights on: - What digital transformation is and how other businesses are doing it - How you can save time, money, and improve your customer experience with digitally transformed document workflows - Best practices and first steps in transforming document workflows in your own company
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adobe, document cloud, document workflows, acrobat, adobe acrobat, idc, knowledge management, business technology
    
Adobe
Published By: IBM     Published Date: Sep 30, 2016
Securing sensitive data presents a multi-dimensional challenge where complex environments—which often include a wide range of heterogeneous database management systems (DBMS), enterprise applications, big data platforms, file systems, OS platforms with multiple access paths and permission levels—have created a seemingly end-less array of security risks and violation scenarios. This data security ebook examines the top 5 scenarios and essential best practices for defending against insider threats and external attacks.
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ibm, data, big data, safeguard, sensitive data, security, dbms, data management
    
IBM
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