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Published By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
HfS published the Top 10 Cognitive Assistant Service Provider report that explores the emerging conversational service provider ecosystem across key areas including execution ability, innovation capability, and the voice of the customer. The conversational services called as Cognitive Assistants, go beyond the traditional chatbots and augment human-customer interaction across both front- and back-office business operations. IBM was recognized for its market leadership in Cognitive Assistant that harness the power of IBM Watson capabilities – including NLP, conversation and analytics. HfS also merits IBM for demonstrating the greatest volume and depth of cognitive assistant use cases across industry verticals and enterprise processes.
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Group M_IBM Q3'19
Published By: Forcepoint     Published Date: Jun 06, 2019
Your people access and share data using a myriad of different cloud apps. The bad news is, you probably have no idea how your data is used, where it travels to and the level of associated risk. You’ve lost visibility and control. The good news is, we can help get it back. Register now for a FREE Cloud Threat Assessment and detailed report of your cloud-application risk posture. This in-depth assessment will show you: Cloud usage patterns. How potentially harmful activities happen in cloud applications across your organization. Geographical usage. Which countries your data is traveling to and from (you may be surprised). Privileged users. Do you have more administrators than you need? Dormant users. Are you overspending on unused licenses? Riskiest users. Who are your riskiest users and why? You'll receive customized assessments on Office365, Box, G Suite, and Salesforce.com.
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Forcepoint
Published By: Forcepoint     Published Date: May 14, 2019
Transforming Cloud Connectivity & Security in Distributed Networks Today’s digital transformation initiatives frequently begin with moving applications and data to the cloud. But traditional networking and security infrastructure, such as backhauling data from remote locations to central offices over MPLS lines, can’t keep up. Fortunately, new approaches that also move connectivity and security to the cloud are rapidly overcoming these hurdles. Technologies such as direct-to-cloud SD-WAN and site-to-site VPNs dramatically cut the cost of connectivity. However, they put pressure on other parts of the organization to adopt new ways of defending each site against internet intruders, protecting the use of web content, and securing data stored in cloud apps. In this webcast, we’ll discuss a new, integrated approach to connectivity and security. Used by enterprises and government agencies around the world to manage as many as 1,500 sites from a single console, Forcepoint’s branch security
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Forcepoint
Published By: Forcepoint     Published Date: May 14, 2019
Transforming Cloud Connectivity & Security in Distributed Networks Today’s digital transformation initiatives frequently begin with moving applications and data to the cloud. But traditional networking and security infrastructure, such as backhauling data from remote locations to central offices over MPLS lines, can’t keep up. Fortunately, new approaches that also move connectivity and security to the cloud are rapidly overcoming these hurdles. Technologies such as direct-to-cloud SD-WAN and site-to-site VPNs dramatically cut the cost of connectivity. However, they put pressure on other parts of the organization to adopt new ways of defending each site against internet intruders, protecting the use of web content, and securing data stored in cloud apps. In this webcast, we’ll discuss a new, integrated approach to connectivity and security. Used by enterprises and government agencies around the world to manage as many as 1,500 sites from a single console, Forcepoint’s branch security
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Forcepoint
Published By: Forcepoint     Published Date: May 14, 2019
Transforming Cloud Connectivity & Security in Distributed Networks Today’s digital transformation initiatives frequently begin with moving applications and data to the cloud. But traditional networking and security infrastructure, such as backhauling data from remote locations to central offices over MPLS lines, can’t keep up. Fortunately, new approaches that also move connectivity and security to the cloud are rapidly overcoming these hurdles. Technologies such as direct-to-cloud SD-WAN and site-to-site VPNs dramatically cut the cost of connectivity. However, they put pressure on other parts of the organization to adopt new ways of defending each site against internet intruders, protecting the use of web content, and securing data stored in cloud apps. In this webcast, we’ll discuss a new, integrated approach to connectivity and security. Used by enterprises and government agencies around the world to manage as many as 1,500 sites from a single console, Forcepoint’s branch security
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Forcepoint
Published By: Workday APAC     Published Date: May 08, 2019
Finance can now move beyond the back office to lead business strategy with new technology and analytics. Want to learn how that’s done? Come see how finance can help your organization become more agile and competitive in today’s digitized business environment.
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Workday APAC
Published By: Veeam '18     Published Date: May 01, 2019
This 5-minute, easy-to-read document explains why organizations need to protect Office 365 data. This report will teach you: • The big misunderstanding between Microsoft's responsibility and the IT organizations • 6 reasons why backing up Office 365 is critical • Who is in control of Office 365 data
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Veeam '18
Published By: Veeam '18     Published Date: May 01, 2019
This 5-minute, easy-to-read document explains why organizations need to protect Office 365 data. This report will teach you: • The big misunderstanding between Microsoft's responsibility and the IT organizations • 6 reasons why backing up Office 365 is critical • Who is in control of Office 365 data
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Veeam '18
Published By: Veeam '18     Published Date: May 01, 2019
Questo documento di facile e rapida lettura (5 minuti) spiega perché le organizzazioni devono proteggere i dati di Office 365. Questo report fa chiarezza su: • la sostanziale distinzione tra la responsabilità di Microsoft Office 365 e la responsabilità delle organizzazioni IT • 6 motivi per cui il backup di Office 365 è importantissimo • Chi controlla i dati di Office 365
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Veeam '18
Published By: Automation Anywhere APAC     Published Date: Apr 18, 2019
Bancolombia is an award winning, full-service financial institution that provides banking services to customers in 12 different countries and is one of the 10th largest financial groups in Latin-America.With bots from Automation Anywhere, Bancolombia sifts through structured, semi-structured, and unstructured customer data to transform their BPM. Bots automate hundreds of processes and greatly increasing back office efficiency, saving Bancolombia a significant amount of time servicing customers. This has led to an increase in CSAT numbers and has created additional revenue streams.
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Automation Anywhere APAC
Published By: VMware     Published Date: Apr 09, 2019
It’s no secret financial services organizations own and operate legacy solutions. Some of these core processes are front and center, meeting customer needs; others are in the middle, supporting account handling operations; and still many more are in the back-office, handling data and managing analytics. The challenge for financial leaders is to ensure these traditional systems don’t prevent the delivery of great digital experiences now and into the future.
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VMware
Published By: Group M_IBM Q119     Published Date: Mar 05, 2019
For years, executives have been automating for efficiency, freeing workers from repetitive tasks, streamlining the back office and looking for cost savings. Now, they are exploring intelligent automation to establish thinking processes—processes that communicate realtime insights to employees, customers and partners across an expanding ecosystem. The ability to add intelligence to automation opens a new universe of possibilities that will have a profound impact on the way organizations operate and the way work gets done. More than anything else, intelligent automation will be a defining factor for the future workforce.
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Group M_IBM Q119
Published By: Nice Systems     Published Date: Feb 26, 2019
NICE WFM 7.0’s Forecaster unlocks a high level of transparency into interaction history, allowing you to centrally forecast, schedule and manage contacts between multiple locations and ensure that site- and enterpriselevel objectives are met. With more than two thousand customers and two million users depending on its unparalleled ability to fine-tune the most precise forecasts, Forecaster allows you to plan and respond to the peaks and valleys of customer history through automatic collection of key historical data from all types of contact sources: • Automatic call distributors (ACDs) • Outbound dialers • Multi-channel routing platforms • Back-office employee desktops Download today to learn more.
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Nice Systems
Published By: Automation Anywhere     Published Date: Feb 21, 2019
Automation Anywhere’s flagship product is Automation Anywhere Enterprise – a RPA platform offering a variety of tools to help organisations develop, operate and manage RPA bots that automate data entry, data gathering and other repetitive, routine tasks usually carried out as part of high-volume, repetitive work (for example, service fulfilment work in call centres, shared-service centres, and back-office processing environments). Automation Anywhere Enterprise bots can add value both in unattended (server-based, lights-out operation) and attended (desktop-based, interactive) deployment configurations. In this report, MWD Advisors digs deeper into the features and capabilities of Automation Anywhere’s product portfolio, analysing its fast-growth trajectory and highlighting large-scale implementations.
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Automation Anywhere
Published By: RSM US     Published Date: Feb 08, 2019
The term outsourcing can have a negative connotation, conjuring images of layoffs and relocating jobs to third parties in remote locations. However, outsourcing can take many forms, and finance and accounting outsourcing (FAO) does not always mean the displacing of the finance back office. Specifically, FAO leverages digital technology to complement and support the back office, streamlining processes while providing enhanced transaction processing, reporting and analytics capabilities. It also allows key resources to focus on strategy, analysis and decision-making.
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RSM US
Published By: Cisco Umbrella EMEA     Published Date: Feb 08, 2019
As networks become decentralized and users connect directly to SaaS applications, backhauling traffic to apply security policies just isn’t efficient. Plus, backhauling internet bound traffic is expensive, and it adds latency. More and more branch offices are migrating to direct internet access (DIA). Find out how to quickly and easily secure this traffic.
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Cisco Umbrella EMEA
Published By: Group M_IBM Q418     Published Date: Dec 18, 2018
Digital transformation is not a buzzword. IT has moved from the back office to the front office in nearly every aspect of business operations, driven by what IDC calls the 3rd Platform of compute with mobile, social business, cloud, and big data analytics as the pillars. In this new environment, business leaders are facing the challenge of lifting their organization to new levels of competitive capability, that of digital transformation — leveraging digital technologies together with organizational, operational, and business model innovation to develop new growth strategies. One such challenge is helping the business efficiently reap value from big data and avoid being taken out by a competitor or disruptor that figures out new opportunities from big data analytics before the business does.
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Group M_IBM Q418
Published By: Group M_IBM Q119     Published Date: Dec 18, 2018
Digital transformation is not a buzzword. IT has moved from the back office to the front office in nearly every aspect of business operations, driven by what IDC calls the 3rd Platform of compute with mobile, social business, cloud, and big data analytics as the pillars. In this new environment, business leaders are facing the challenge of lifting their organization to new levels of competitive capability, that of digital transformation — leveraging digital technologies together with organizational, operational, and business model innovation to develop new growth strategies. One such challenge is helping the business efficiently reap value from big data and avoid being taken out by a competitor or disruptor that figures out new opportunities from big data analytics before the business does.
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Group M_IBM Q119
Published By: VMware     Published Date: Dec 10, 2018
It’s no secret financial services organizations own and operate legacy solutions. Some of these core processes are front and center, meeting customer needs; others are in the middle, supporting account handling operations; and still many more are in the back-office, handling data and managing analytics. The challenge for financial leaders is to ensure these traditional systems don’t prevent the delivery of great digital experiences now and into the future. To find out more download this eBook today.
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VMware
Published By: Veeam '18     Published Date: Dec 04, 2018
"This 5-minute, easy-to-read document explains why organizations need to protect Office 365 data. This report will teach you: The big understanding between Microsoft’s Office 365 responsibility and the IT organization’s responsibility 6 reasons why backing up Office 365 is critical Who is in control of Office 365 data"
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Veeam '18
Published By: Oracle     Published Date: Nov 07, 2018
This guide for finance directors and CFOs of growing businesses provides pointers for creating a more fruitful and valuable relationship between finance and the front office.
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Oracle
Published By: KPMG     Published Date: Oct 29, 2018
Donna Meshaka talks about the steps organizations should go through to successfully transform their back-office with technology.
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KPMG
Published By: Sage Software     Published Date: Oct 23, 2018
Be ready for the future today, with Sage Business Cloud Enterprise Management To manage this growing technology and business complexity, modern ERP is a must for distributors. It’s needed due to: • A need for multiple sales channels, both offline and digital • Ever-growing product portfolios, including offerings that may be customized, complex or bundled • The addition of value-added services, which could include assembly and labelling • Pricing, rebates and the addition of incentives that could drive profitability • Calculation and demand complexity, which increases the need for customer segmentation Modern ERP is the driver of digital transformation for a distribution business. It can provide streamlined processes, centralize back office functions, allow new service offerings, and help in understanding profitability.
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bms, enterprise accounting, enterprise intelligence
    
Sage Software
Published By: Kronos     Published Date: Sep 24, 2018
Today’s financial services organizations recognize that success starts with strong relationships built on trust and transparency. In a competitive market, a company’s employees can make or break these crucial relationships through their interactions with customers. That’s why businesses — from wealth management and insurance firms to banks and credit unions — are investing in automated workforce solutions to help them attract, engage, and retain top talent while controlling costs and driving exceptional service. Managing a diverse workforce of exempt and nonexempt employees across back-office, contact center, and frontline operations is no easy feat. Finding and keeping best-fit employees is challenging enough, but you also need to optimize day-to-day functions like time and attendance, scheduling, payroll, labor cost and productivity tracking, and compliance management to stay competitive and profitable. Given this complexity, it is not surprising that management teams are not alway
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Kronos
Published By: KPMG     Published Date: Sep 20, 2018
KPMG
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KPMG
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