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Published By: Uberall     Published Date: Jan 24, 2019
Offering a holistic suite of location marketing services can be a huge differentiator for your business. After all, the primary metric of success for most SMBs and SMEs is how many customers you can get through their doors. Having a strong location marketing game is critical to both delighting them and growing your own business.
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local marketing, location analytics, location-based marketing, location-based services, mobile marketing, real-time location systems, marketing research, geofencing, location management, local listings management, local review management, local reputation management
    
Uberall
Published By: Lola Travel Company     Published Date: Jan 24, 2019
Think you can survive without a corporate travel policy, and continue having employees book trips on their own without harming your company? Think again. Check out this must-read e-book, "Do You Need a Corporate Travel Policy?" from Lola.com and learn: The 5 must-haves in a corporate travel policy Shocking stats about business travel impact on employee job satisfaction How to save time/money, lose stress with an employee-friendly travel policy Decide for yourself if a “wild west” business travel approach with “rogue employees” is smart for your business (hint: it’s not!). DOWNLOAD THE E-BOOK NOW!
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Lola Travel Company
Published By: HERE Technologies     Published Date: Jan 22, 2019
To improve safety and mobility across its 5,600km road network, the City of Toronto forged a partnered with HERE Technologies for the provision of traffic, incident, and historical traffic data. Access to this data allows the city authority to see exactly what’s happening on its roads and more easily and affectively run studies on improvement projects. This case study details how HERE Technologies enabled the City of Toronto’s transportation team to: Work smarter with comprehensive network coverage and accurate data to aid analysis Examine the impact of city projects without significant forward planning or expenditure Ensure travel volume models used to drive decision making are calibrated to represent real-world truths
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public sector, urbanization, traffic management
    
HERE Technologies
Published By: TIBCO Software GmbH     Published Date: Jan 22, 2019
The Internet of Things (IoT) didn’t just connect everything everywhere; It laid the groundwork for the next industrial revolution. Connected devices sending data was only one achievement of the IoT—but one that helped solve the problem of data spread across countless silos that was not collected because it was too voluminous and/or too expensive to analyze. Now, with advances in cloud computing and analytics, cheaper and more scalable factory solutions are available. This, in combination with the cost and size of sensors continuously being reduced, supplies the other achievement: the possibility for every organization to digitally transform. Using a Smart Factory system, all relevant data is aggregated, analyzed, and acted upon. Sensors, devices, people, and processes are part of a connected ecosystem providing: • Reduced downtime • Minimized surplus and defects • Deep insights • End-to-end real-time visibility
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TIBCO Software GmbH
Published By: HotSchedules     Published Date: Jan 17, 2019
For restaurants with hourly employees, time and attendance is a critical part of workforce management. Everybody clocks in and clocks out, but that’s just one small piece of the puzzle when it comes to juggling schedules and keeping the business running smoothly. If it’s been a while since you upgraded your time and attendance software, you may be working a lot harder than you need to be. This ebook will show you how having the right time and attendance solution can simplify your management and make all the difference in how your business operates.
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HotSchedules
Published By: HotSchedules     Published Date: Jan 17, 2019
As labor costs continue to rise across the restaurant industry, operators have to deal with tighter and tighter margins. During times of tightening, operators tend to dig into the numbers even further and scrutinize every dollar spent and every dollar saved. In this eBook, you’ll find simple yet effective ways restaurant operators and managers can cut labor costs while optimizing your people, performance and profits. all of these small changes add up to big savings. You’ll find these cost-cutting and dollar-savings tips are broken down into ways that you can: Cut costs Manage the business to keep costs at optimal levels Measure performance to ensure your efforts continue to produce the right results
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HotSchedules
Published By: TIBCO Software GmbH     Published Date: Jan 15, 2019
Whether you know it as Industry 4.0, the 4th Industrial Revolution, or Smart Industry, Manufacturing is going through a deep transformation, with changes that are centered around digitalization. While most industries are already on this digitalization path, the disruption is more visible and pronounced in manufacturing because it is expanding virtual data and processes into environments that have been fundamentally about physical products. This transformation has already started, and its impact is expected to be massive. Technical, economic, and social changes are expected across the whole manufacturing ecosystem, with jobs shifting from offshoring back to nearshoring. Strong technology elements driving this digital revolution include 3D printing, robotizing and automation, smart factory with IoT and machine learning, and supply chain digitization. Their impact is profound.
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TIBCO Software GmbH
Published By: Epicor     Published Date: Jan 09, 2019
As a small-to-midsize fabricated metals manufacturer serving large customers within complex global supply chains, how do you maintain preferred vendor status? The whole world is your competition so you need to step up to meet increasingly demanding customer expectations. Your customers will expect mass personalization with shorter lead times whether the order is large or small—without sacrificing compliance with their industry’s quality requirements. To meet these demands—despite a skills shortage and volatile material costs and availability—you’ve got to put digital transformation at the top of your agenda.
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Epicor
Published By: HERE Technologies     Published Date: Jan 08, 2019
Every day we use location apps on smartphone devices to get us where we need to go, and to find services and products we’re looking for. However, smartphone location apps aren’t just helping individuals navigate their way around. Forward-thinking businesses are using these apps to help them get their messages straight to the right audience, at the right time, too. It’s why the connected car and in-map location marketing is a growing area of opportunity—helping companies to meet KPIs whilst transforming the landscape of marketing at the same time. This on-demand webinar with experts from HERE and eMarketer discusses how to improve location-based audience segmentation and build a more accurate consumer profiles, as well as how real-time location targeting enables hyper-targeted marketing campaigns.
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location data, ad tech, location targeting
    
HERE Technologies
Published By: Zendesk     Published Date: Jan 04, 2019
Seus clientes eles entendem mais de tecnologia do que nunca e preferem a abordagem "faça você mesmo" para resolver seus problemas e responder às suas próprias dúvidas. Anos de pesquisas feitas pelo ICMI confirmaram que os clientes preferem resolver seus problemas por conta própria e usando seus canais favoritos. Além disso, os clientes só procuram interações diretas quando esgotam todas as opções de autoatendimento. Essa informação se baseia em dados da American Express, que descobriu que 48% dos consumidores preferem falar com um representante do atendimento ao cliente para lidar com problemas complexos, mas apenas 16% preferem esse mesmo contato para resolver problemas simples. O objetivo desse documento é simples: queremos ajudá-lo a criar uma base de conhecimento, uma comunidade e um portal do cliente completos. E você pode fazer tudo isso usando a Central de Ajuda do Zendesk Guide.
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Zendesk
Published By: Sage People     Published Date: Jan 04, 2019
Do you know your people as well as you know your customers? Your people’s expectations and the way they work is changing. Employees are more diverse, mobile and technologically-savvy than ever before. HR processes are changing from focusing on transactions to knowing and engaging people. Just as sales and marketing teams use data to develop actionable and informed insights about their customers, you need to do the same in HR to know your people. Everything, from attracting and keeping the best talent, to creating better workplace experiences and increasing employee engagement and productivity, depends on smarter decisions. These in turn rely on more actionable insights. These are only possible through accurate HR data and analytics. They are vital to address the people challenges you face, so you can make smarter decisions. Discover in this guide how to improve visibility of your workforce with data-driven and actionable insights. Ultimately, it will help you know your people
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Sage People
Published By: Cisco     Published Date: Jan 03, 2019
This IDC study represents the vendor assessment model called the IDC MarketScape. This research is a quantitative and qualitative assessment of the characteristics that explain a vendor's chances for present and future success worldwide. This study assesses the capability and business strategy of 12 global enterprise videoconferencing vendors. This evaluation is based on a comprehensive framework and a set of parameters expected to be most conducive to success in providing enterprise videoconferencing solutions, for both the short term and the long term.
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Cisco
Published By: Infosys     Published Date: Jan 02, 2019
Challenge: An air purifier manufacturer needed to remind customers to periodically change filters to maintain product efficiency and deliver consistent customer experience. Solution: We helped them develop a Bluetooth enabled ‘smart’ air filter, where an embedded sensor measured the effectiveness of the filter and relayed that information to an iOS or Android app. Users were alerted when filters needed replacing, and given the opportunity to buy directly through online retailers and also to subscribe to the Amazon Device Replenishment Service. Outcomes: • Increased revenue through replacement filter sales • Expected to touch 50,000 users in the first year • Integrated with Amazon Alexa for seamless digital experience • Powerful product differentiation in a crowded market
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Infosys
Published By: Workplace by Facebook     Published Date: Dec 21, 2018
“With Workplace, the ease of use and the ease of communication actually started new connections that didn’t exist before, which fostered further new connections within the business.” Don Langford, CIO at Virgin Atlantic. Download this case study to find out how Workplace by Facebook helped to improve the company’s culture with smarter staff benefits, improved communication and better teamwork and collaboration.
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Workplace by Facebook
Published By: Workplace by Facebook     Published Date: Dec 21, 2018
"Campbell’s is more connected than we've ever been. We've seen a complete transformation in just 9 months. I think it's because Workplace has tools that people can use whenever and wherever they are.” Kristin Ennis, Senior Manager, Communications Download this case study to find out how Workplace by Facebook helped to improve the business with smarter communication, better collaboration and a re-imagined company culture.
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Workplace by Facebook
Published By: Genesys     Published Date: Dec 20, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences Start small and deploy fast with MicroApps
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Genesys
Published By: Group M_IBM Q119     Published Date: Dec 20, 2018
In our 30-criteria evaluation of security analytics platforms providers, we identified the 13 most significant ones — AlienVault, Exabeam, Fortinet, Gurucul, Huntsman Security, IBM, LogRhythm, McAfee, Micro Focus, Rapid7, RSA, Securonix, and Splunk — and researched, analyzed, and scored them. This report shows how each provider measures up and helps S&R professionals make the right choice.
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Group M_IBM Q119
Published By: Sage EMEA     Published Date: Dec 19, 2018
Do you know your people as well as you know your customers? Your people’s expectations and the way they work is changing. Employees are more diverse, mobile and technologically-savvy than ever before. HR processes are changing from focusing on transactions to knowing and engaging people. Just as sales and marketing teams use data to develop actionable and informed insights about their customers, you need to do the same in HR to know your people. Everything, from attracting and keeping the best talent, to creating better workplace experiences and increasing employee engagement and productivity, depends on smarter decisions. These in turn rely on more actionable insights. These are only possible through accurate HR data and analytics. They are vital to address the people challenges you face, so you can make smarter decisions. Discover in this guide how to improve visibility of your workforce with data-driven and actionable insights. Ultimately, it will help you know your people better an
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Sage EMEA
Published By: BMC ASEAN     Published Date: Dec 18, 2018
From the impact of disruptive technologies to the imperative of digital transformation, businesses today must find new ways to innovate or risk being left behind. While data flowing rapidly between the Internet of Things and multi-cloud computing environments brings tremendous opportunity, there’s also a great deal of complexity. Artificial intelligence (AI) and machine learning (ML) are part of the new wave of solutions capturing the minds of enterprise leaders to respond to these new opportunities and complexities. Digitally literate leaders who are highly cognizant of this wave, are jumping in headfirst and applying AI and ML to solve real business challenges—making enterprise goals of enabling cost savings via smarter operations and decision making come to fruition. BMC Cognitive Service Management (CSM) addresses the complexities of multi-cloud computing by applying intelligence, automation, and predictive capabilities. CSM employs a differentiated approach with a more holistic
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BMC ASEAN
Published By: Coupa     Published Date: Dec 14, 2018
Financial services firms are turning to Business Spend Management (BSM) as a Strategic Solution Beset by competitors and burdened by ever-shifting regulatory requirements, financial services firms are turning to cloud-based technology to gain better control over—and visibility into—spending. In the process, they are becoming fiercer competitors. Download this ebook for insights into how you can improve your organization's financial health and how: A cloud complete-BSM solution can track and measure all purchasing activities, identifying patterns that provide opportunities for negotiating discounts, and better managing risk To increase savings across source-to-contract, procure-to-pay, travel & expense management, as well as risk and supplier management Modern technology enables the finance function to take cost-management to a deeper level—without investing in IT infrastructure
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Coupa
Published By: Coupa     Published Date: Dec 14, 2018
Organizations need a new way to manage this complexity and uncertainty in an environment where expectations for results are rising, not falling. Download this asset to learn how Business Spend Management (BSM) empowers both centralized and decentralized corporate functions with: - Fully scalable processes that increase user adoption and ease of use - Capital efficiency to maximize savings and process efficiency - Business agility to adapt to changing conditions such as acquisitions, growth, etc. - And much more! Download this complimentary report to learn all the ways BSM powers your business success!
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Coupa
Published By: Zendesk     Published Date: Dec 10, 2018
Sus clientes tienen más conocimientos técnicos que nunca y han descubierto que prefieren resolver los problemas y dudas por sí mismos. Estudios realizados por ICMI durante años han confirmado que los clientes prefieren resolver los problemas por sus propios medios y en sus canales preferidos . Además, solo buscan una interacción directa cuando han agotado infructuosamente las opciones de autoservicio. Esta opinión está respaldada por los datos de American Express, según los cuales un 48 % de los clientes prefiere hablar con un representante de servicio de atención al cliente cuando tiene que resolver problemas complicados, pero solamente un 16 % escoge el mismo método de contacto para los asuntos más simples . Este documento tiene un objetivo sencillo: queremos ayudarle a generar un portal unificado que incluya su base de conocimientos, su comunidad y sus clientes. Todo esto se puede hacer con un Centro de Ayuda como Zendesk Guide.
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Zendesk
Published By: Zendesk     Published Date: Dec 10, 2018
Seus clientes eles entendem mais de tecnologia do que nunca e preferem a abordagem "faça você mesmo" para resolver seus problemas e responder às suas próprias dúvidas. Anos de pesquisas feitas pelo ICMI confirmaram que os clientes preferem resolver seus problemas por conta própria e usando seus canais favoritos. Além disso, os clientes só procuram interações diretas quando esgotam todas as opções de autoatendimento. Essa informação se baseia em dados da American Express, que descobriu que 48% dos consumidores preferem falar com um representante do atendimento ao cliente para lidar com problemas complexos, mas apenas 16% preferem esse mesmo contato para resolver problemas simples. O objetivo desse documento é simples: queremos ajudá-lo a criar uma base de conhecimento, uma comunidade e um portal do cliente completos. E você pode fazer tudo isso usando a Central de Ajuda do Zendesk Guide.
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Zendesk
Published By: HERE Technologies     Published Date: Dec 05, 2018
Car data consumption is critically important to auto manufacturers. As more vehicles are produced with built-in infotainment systems, the cost of supplying them with live information and real-time updates via a data connection grows ever greater. Auto manufacturers need to be able to enhance the driving experience with smart traffic, navigation, and entertainment services, while reducing costs and data volumes. HERE is the world’s leading provider of traffic data to the automotive industry. This eBook shows how HERE optimizes traffic solutions and it outlines how data use modelling, standardization, and good data management can help reduce usage.
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traffic data, auto, location data
    
HERE Technologies
Published By: ALE     Published Date: Dec 05, 2018
A hospital’s network is the foundation for the critical applications that run on it, where most of those applications are related to the hospitals core businesses. The return on the investments made in EMR (electronic medical records), PACS (picture archiving and communication system), clinical imaging systems and workstations on wheels, can only be truly realized if those assets are always available to the people in need in a reliable, secure and highly optimized way, at a fixed location, or while mobile. Find out how to simplify network management and enhance application and service visibility with Smart Analytics and PALM by downloading this whitepaper today.
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ALE
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