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Published By: Quocirca     Published Date: Jul 03, 2008
Technology is no longer a nice to have, or a tool for the few. With many organizations now being completely dependent on their IT systems, the need for the IT department to be seen to be responding to the organization's requirements is of critical importance.  Business Service Management, or BSM, can help in providing underpinnings to the IT function. This paper looks at how the changing processes and market conditions within an organization can be augmented through the use of a Business Service Management (BSM) approach, creating a flexible and responsive technology infrastructure aimed at supporting a rapidly changing commercial landscape and enabling greater competitiveness in the markets.
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quocirca, business service management, bsm, service management, business management
    
Quocirca
Published By: VeriSign Incorp.     Published Date: Jul 02, 2008
Learn about governmental standards and regulations, such as HIPAA and Sarbanes-Oxley, covering data protection and privacy. Then, learn how your enterprise can be compliant utilizing the latest encryption technologies.
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verisign, pci, hipaa, sarbanes-oxley, fisma, gramm-leach-bliley act, state notice of breach laws, security, ssl, authentication, online security, online business, ssl certificates, ssl certificate, certificate authority, code signing, 128-bit, 256-bit, 128-bit encryption, 256-bit encryption
    
VeriSign Incorp.
Published By: AT&T     Published Date: Jun 25, 2008
Class of Service (CoS) functionality can help optimize network performance. For a successful deployment, network designers should identify all applications, understand requirements associated with each application, designate appropriate mapping for groups of applications and provide mechanisms in the underlying network to deliver CoS. CoS mapping and deployment are important; adhering to tested strategies and avoiding common misconceptions helps IT managers advance optimization across the wide area network.
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class of service, service management, traffic management, bandwidth, at&t, att, network performance management
    
AT&T
Published By: AT&T     Published Date: Jun 25, 2008
Whether you’re implementing new technologies, upgrading existing infrastructure or evaluating current needs, consultants can help you identify and document the gap between your current situation and a desired future state. When an assessment is done correctly, it can provide a solid foundation for successful implementation and improvement. The consultant first interviews stakeholders, analyzes data, and compares your business against best practices or specific industry competitors.
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consulting, consult, consultant, management, expert, expertise, guidance, implementation, at&t, att, it management
    
AT&T
Published By: ASG Software Solutions     Published Date: Jun 24, 2008
As IT evolves towards a more business-aligned position, it must seek out new ways of working that support more effective operations, service creation, and service delivery. These include technologies, processes, and a culture that supports higher levels of accountability, as well as more dynamic responsiveness to business needs.
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asg, cmdb, bsm, itil, bsm, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm
    
ASG Software Solutions
Published By: SEPATON     Published Date: Jun 23, 2008
Deduplication is becoming an essential tool to help data center managers control exponential data growth in the backup environment. The methods used to accomplish deduplication vary widely as do the levels of capacity optimization they can provide. Some techniques are well suited to small-to-medium sized backup environments, while others are optimized for larger enterprises. This report describes the various techniques used today to deduplicate data and highlights unique deduplication considerations for enterprise environments.
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deduplication, sepaton, storage, vtl, virtual tape library, storage virtualization
    
SEPATON
Published By: IBM     Published Date: Jun 19, 2008
We're dedicated to helping small and medium-sized businesses find the right systems hardware while protecting their investments with flexible, scalable products that can grow as business grows. The Systems advisor tool can help you, too. By answering a few quick questions, we'll identify products that can help meet your business needs. Let's get started.
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ibm, express seller, hardware, systems hardware, server hardware, servers, infrastructure
    
IBM
Published By: Quocirca     Published Date: Jun 13, 2008
Over the past decade, the internet has evolved from a technical environment into a commercial marketplace. The impact on consumers and large enterprises has been significant, but what about the small and medium sized business? With few of the skills and resources of their larger counterparts, these organizations need to get the best value from the internet and the network based services it enables, without risking day-to-day operations.
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quocirca, smb, smbs, small business, medium business, mid-sized business, connectivity
    
Quocirca
Published By: Arcot     Published Date: Jun 04, 2008
In the past, authentication solutions were either easy to use and inexpensive, but insecure (such as username/password) or very secure but expensive or difficult to implement (such as OTP tokens and smart cards). Arcot offers a third option: WebFort, a software-only, two-factor authentication solution. It delivers the right balance of cost, convenience, and strength.
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arcotid, pki, multi-factor authentication, strong authentication, cryptographic camouflage, webfort x.509 certificate, public key infrastructure, authentication, arcot
    
Arcot
Published By: Arcot     Published Date: Jun 04, 2008
Solutions including one-time-password (OTP) generator tokens, do not offer the same level of protection as the ArcotID against attacks such as the man-in-the-middle attack. The ArcotID secure software credential provides protection against common Internet threats and several futuristic attacks that are becoming popular among fraudsters.
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authentication, digital signature, password management, cardholder authentication, arcot, smartcard
    
Arcot
Published By: CA SM     Published Date: Jun 02, 2008
The potential benefits of adopting a Knowledge Management strategy are significant and have far-reaching implications for a business when implemented correctly. The correct use of Knowledge Management techniques and technology makes a company agile and more responsive to the needs of the customer, resulting in enhanced business performance and greater return on investment.
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ca sm, ca service management, service management, knowledge management, custoer service, return on investment, roi, best practices, it support
    
CA SM
Published By: CA SM     Published Date: Jun 02, 2008
Telecom assets are a special class of IT assets that require an accurate inventory for effective financial management. Enterprises should consider the benefits of establishing a "single version of the truth" that comes from linking management of IT and telecom assets with their other systems and processes. An accurate inventory is critical for effective financial management. Managers need accurate information that supports their business decisions.
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ca sm, ca service management, service management, telecom, business management, asset management, business integration, convergence
    
CA SM
Published By: CA SM     Published Date: Jun 02, 2008
According to industry experts, organizations that systematically manage the life cycle of their IT assets will reduce the cost per asset by as much as 30% in the first year alone. Yet today, many organizations have little or no insight into exactly what assets they own, let alone how they can optimize assets throughout their life cycle, from requisition to disposal. The same holds true for major IT investments.
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ca service management, ca sm, asset management, it asset management, it management
    
CA SM
Published By: CA SM     Published Date: Jun 02, 2008
IT Asset Management (ITAM) is a cornerstone of IT Service Management (ITSM) yet is often omitted from existing ITSM implementations or initiatives. Version 3 of the Information Technology Infrastructure Library (ITIL) expands the processes, functions and roles in the service life cycle. However, it still does not provide enough details on key process and functional integration points for ITAM.
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ca service management, service management, asset management, it asset management, itil
    
CA SM
Published By: 123Together     Published Date: May 27, 2008
Email has become THE mission critical application for businesses large and small. As a growing business continually striving to increase productivity, collaboration and corporate success, you understand the important role that Microsoft Exchange Server plays in any profitable business. Small and mid-size businesses alike see the productivity benefits of utilizing an enterprise-class solution but since many do not have the financial or human resources to bring it in house, more and more of them are turning to a hosted solution.
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123together, it strategies, economy, stability, migration, collaboration, green it, outsourcing, microsoft exchange, hosted exchange, mobile services
    
123Together
Published By: BlackBerry     Published Date: May 22, 2008
Over the past decade, wireless technology has made huge strides in security, reliability and throughput. Companies that are moving forward with business mobility initiatives must plan for wireless security and mobile device management from the start. Learn about many of the notable trends and key issues associated with Business Mobility and where to find additional resources for consideration.
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blackberry, mobile applications, cio, pim, voip, smartphones, it communication, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing
    
BlackBerry
Published By: Clickatell     Published Date: May 20, 2008
This white paper addresses the application of SMS messaging to the banking industry, and suggests how financial institutions can leverage multimodal messaging architecture to gain a competitive advantage.
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clickatell, mobile banking, mobile marketing
    
Clickatell
Published By: SAP     Published Date: May 14, 2008
As information flows more freely in the business world, decisions need to be made quicker and based on sturdier data. The analytical capability that was once reserved for large enterprises has now permeated the world of Small to Medium Businesses (SMBs) and provided a solid foundation of visibility into what really matters to these companies.
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business intelligence, sap
    
SAP
Published By: Catalyst SF     Published Date: Apr 30, 2008
This white paper is intended to provide an overview of the mobile marketing options available to marketers today. It is designed for the person who wants an entry level perspective on the platform. Ultimately, this document is meant as a starting point in your pursuit for greater understanding of emerging media options, in this case mobile. After reading, you should have some idea of how to proceed to explore digital marketing for your brand.
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catalyst, mobile marketing, mobile, cell, cell phone, smart phone
    
Catalyst SF
Published By: IBM     Published Date: Apr 22, 2008
Energy costs are rising. Floor space is shrinking. And demand for IT capacity continues to grow. In this white paper, IBM reveals the next generation data center: scalable, modular data centers (SMDC). Brief case studies illustrate how specific SMDC solutions helped solve critical business issues, such as outdated infrastructure and scalability.
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data center, datacenter, efficiency, efficient, energy efficient, ibm, opt it, ibm opt it, infrastructures, networking
    
IBM
Published By: Oco, Inc.     Published Date: Apr 18, 2008
The business intelligence (BI) “boom” of the 1990s was something BIG: big projects designed to give big companies with big budgets a competitive advantage. And while BI delivered big returns for some companies, for others it was nothing but a big headache. An estimated 50% of all data warehousing projects failed to meet their goals. Why? Because many companies underestimated just how big an undertaking BI really was.
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oco, business intelligence, software as a service, saas, business intelligence, bi applications, business intelligence applications, roi, tco, return on investment, total cost of ownership, small business, soho, scalability, oco
    
Oco, Inc.
Published By: ASG Software Solutions     Published Date: Apr 02, 2008
Business Service Management (BSM) is of growing importance in the IT world. By managing IT systems according to the business services they support - like order entry, online sales, shipping, or customer service - IT is able to deliver on real business goals like providing competitive advantage, improving customer satisfaction, driving revenue growth, and increasing shareholder value.
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asg, cmdb, bsm, itil, bsm, bsp, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, bsm, ecommerce, bpm, workflow, itsm, critical application, cms
    
ASG Software Solutions
Published By: Integration New Media     Published Date: Apr 01, 2008
This new white paper by Integration New Media looks at the benefits achieved through adding richness to eCommerce sites, with an emphasis on the impact that this change can have on a retailer’s bottom line. In addition, it presents samples of successful integrations and options for moving forward that leverage current technology, providing retailers with the biggest bang for the smallest investment.
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inm, integration new media
    
Integration New Media
Published By: Easynet     Published Date: Mar 26, 2008
Compliance with the payment card industry (PCI) data security standard is now a reality for every retailer: compliance should be high on every retailer's list of priorities for enterprise security. With this reality comes the need for retailers to fully understand their PCI compliance status through a thorough gap analysis and associated risk assessment.
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compliance, vpn, retail, managed networks, easynet
    
Easynet
Published By: Progress Software Corporation CEP     Published Date: Mar 26, 2008
We all have an intuitive idea of what an event is. However, when it comes to the use of the term "event" within a business context then it is easy to get confused. This papers seeks to explain what events are, whey they are important to your business, and what the options are for processing and managing these events (depending on their type and volume).
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bloor, progressive, software, complex event processing, cep, mission critical, rules-and-model, event pattern, detection, bpm, business process management, latency, soa, smartblocks, apama, correlator, event processing technical society, epts, rfid, scada
    
Progress Software Corporation CEP
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