communications management

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Published By: Tripp Lite     Published Date: May 15, 2018
A Practical Guide to IDF/MDF Infrastructure Implementation Once relegated to early adopters and casual home users, VoIP (voice over Internet protocol) has matured. An essential element of any unified communications (UC) system, it is now the standard method of voice communication in business, education, government and healthcare. If your organization has not already migrated to VoIP, the question is not so much if it will, but when. Cost is the primary driver, since the data network performs double duty by carrying voice traffic as well. VoIP also offers capabilities that far exceed traditional phone systems, with unified communication platforms promising to integrate messaging, mobility, collaboration, relationship management, zoned security, intelligent call routing, disaster recovery, video, teleconferencing, status updates and other advanced features. The transition to VoIP presents a number of challenges, including assessing the ability of your network to handle not only additio
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Tripp Lite
Published By: Hewlett Packard Enterprise     Published Date: May 11, 2018
The widespread use of mobile devices — smartphones and tablets — provides anytime, anywhere computing and communications resources for individuals worldwide. Both smartphones and tablets have made the transition from a personal resource, acquired and supported by consumers, to a professional resource, provided and supported by employers. For midsize firms around the world, those with 100–999 employees, mobile resources play a key role in improving workplace productivity as well as allowing greater flexibility in how and where work is done. New collaboration resources also allow staff in different locations to work together as efficiently and effectively as staff in the same office. The challenge for IT management is how best to coordinate the different collaborative and mobile resources and provide secure management of mobile devices and collaboration tools while enhancing workforce agility and productivity.
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Hewlett Packard Enterprise
Published By: Zebra Technologies     Published Date: May 02, 2018
By 2022, only 12 percent of warehouse operations will use pen and paper, according to a recent Zebra study. Why are manual processes vanishing? Because automation and connectivity enable the modern warehouse to stay compliant, deliver on time and ensure more overall customer satisfaction, every single time. You can create a more efficient, compliant and profitable warehouse. Learn how with our free eBook, 6 Steps to Flawless Fulfillment. You’ll discover actionable strategies to: Deploy industrial wireless solutions to optimize team productivity and workflow. Improve staff communications and management to maximize on-the-job efficiency and effectiveness. Streamline order picking processes to cut costs and save time. Create advanced inventory and storage capabilities to improve efficiency and accuracy. Upgrade inbound handling operations to process more shipments, more accurately. Turnaround outbound performance to deliver the ‘last mile’ in flawless fulfillment.
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warehouse, operations, zebra, study, automation, customer
    
Zebra Technologies
Published By: Riverbed     Published Date: Jan 25, 2018
"When apps run efficiently, employees are more likely to use them.” The promise of unified communications (UC) is that it is supposed to increase efficiencies and make internal operations more seamless. But that only happens when it’s working properly. According to Robin Gareiss, president and founder of Nemertes Research, “Companies devote 33% more IT staff to managing IP telephony and 31% more to UC when they don’t use monitoring tools. The tools are instrumental to identifying, isolating, and resolving performance issues—and preventing them from happening again. When apps run efficiently, employees are more likely to use them.” That’s one reason 36% more people actually use UC in large companies that use monitoring tools. Join Robin Gareiss, president and founder, Nemertes Research and David Roberts, director of product management, Riverbed, as they explore the different approaches to monitoring UC—network probes vs endpoint telemetry—and why taking a combined approach helps you
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Riverbed
Published By: 8x8 Inc.     Published Date: Aug 09, 2017
Bicycle companies know a thing or two about agility. So when the U.S. division of the legendary Japanese bicycle manufacturer, Shimano, decided to assess its operations, their next move was an easy decision. Management realized it had to improve the speed and dexterity of its communications to remain competitive. After considering their options, they opted for a cloud communications solution that checked off all their requirements for speed, agility and cost consciousness and more. Read more about their results.
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shimano, 8x8, communications, management, operations, cloud
    
8x8 Inc.
Published By: Quantum     Published Date: Jun 20, 2017
In the past, the production of professional quality corporate videos was delegated to outside agencies. Corporate business units hired marketing firms and video production houses because those outside agencies were the only ones with both the required expertise and the expensive equipment needed to generate high-quality results. Quantum teamed up with the Communications Media Management Association (CMMA) to survey their members—media production managers from leading enterprises—to learn more about the benefits and challenges of creating video in-house. Download the eBook, “The Changing Landscape of Corporate Video Production” to get the following questions answered and more: • Will in-house creative teams continue to ramp up in production? • What video formats are they currently producing and delivering? • How are they archiving their content? • What challenges are in-house teams facing as they generate more content? Today, that is changing. As the cost of video production technology drops, more corporations are recognizing the value of bringing production in-house. According to a recent report by Vidyard, 85% of businesses surveyed now have internal staff and resources producing videos in-house.
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change, landscape, corporate video production, quantum
    
Quantum
Published By: Riverbed     Published Date: Nov 02, 2016
When apps run efficiently, employees are more likely to use them. The promise of unified communications (UC) is that it is supposed to increase efficiencies and make internal operations more seamless. But that only happens when it’s working properly. According to Robin Gareiss, president and founder of Nemertes Research, “Companies devote 33% more IT staff to managing IP telephony and 31% more to UC when they don’t use monitoring tools. The tools are instrumental to identifying, isolating, and resolving performance issues—and preventing them from happening again. When apps run efficiently, employees are more likely to use them.” That’s one reason 36% more people actually use UC in large companies that use monitoring tools. Join Robin Gareiss, president and founder, Nemertes Research and David Roberts, director of product management, Riverbed, as they explore the different approaches to monitoring UC—network probes vs endpoint telemetry—and why taking a combined approach hel
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Riverbed
Published By: Collective Health     Published Date: Aug 24, 2016
o This actionable resource guide covers 7 ways you can think like a marketer to create a compelling Open Enrollment communications campaign. Use it to create an engaging and understandable experience for your people. The guide includes: ? Tips for developing communications your people will actually open, read, and understand ? Borrowing cardinal rules from consumer marketers and making them work for you ? Setting goals, strategy, and measuring ROI for this year's Open Enrollment
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best practices, communications, business management
    
Collective Health
Published By: Cisco     Published Date: Jun 21, 2016
The demands on IT today are staggering. Most organizations depend on their data to drive everything from product development and sales to communications, operations, and innovation. As a result, IT departments are charged with finding a way to bring new applications online quickly, accommodate massive data growth and complex data analysis, and make data available 24 hours a day, around the world, on any device. The traditional way to deliver data services is with separate infrastructure silos for various applications, processes, and locations, resulting in continually escalating costs for infrastructure and management. These infrastructure silos make it difficult to respond quickly to business opportunities and threats, cause productivity-hindering delays when you need to scale, and drive up operational costs.
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Cisco
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
The Internet of Things (IoT) is connecting our world in ways that were unimaginable 10 years ago—collecting data on everything we do and using it to streamline our daily activities. In doing so, IoT is changing the way that consumers think about service. Service organizations must be prepared to support these new customer expectations to ensure continued satisfaction to strengthen and foster loyalty. Additionally, IoT is making its way into the enterprise, especially among organizations in industries like utilities, oil and gas, medical devices, manufacturing and telecommunications. Connected devices enable more efficient processes for maintenance and repair by constantly providing information on machines’ performance, environmental conditions, and possible failures. For example, a connected washing machine in a customer’s home could automatically send out an error report to the manufacturer when it experiences a failure. This is where field service management comes in.
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oracle, service cloud, service management, customer interaction, internet of things
    
Oracle Service Cloud
Published By: Avaya     Published Date: Mar 04, 2016
Engage everywhere to improve everywhere Two out of three executives under the age of 35 are frustrated by technology at work, but believe they can be more productive with information sharing, and that better communications will positively impact business growth. Find out how else the digital revolution is impacting midsize businesses >
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technology, business optimization, communications, engagement management
    
Avaya
Published By: Sitecore     Published Date: Feb 26, 2016
Studies show mobile consumers look at their phones an average of 1,500 times each week and spend 177 minutes on their phone each day. With every swipe, tap, and zoom, iCustomers are learning to expect that every business look, feel, and act just like their favorite mobile app. What’s a marketer to do?
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mobile, communications, mobile management, business practices
    
Sitecore
Published By: Sitecore     Published Date: Feb 26, 2016
Studies show mobile consumers look at their phones an average of 1,500 times each week and spend 177 minutes on their phone each day. With every swipe, tap, and zoom, iCustomers are learning to expect that every business look, feel, and act just like their favorite mobile app. What’s a marketer to do?
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mobile, communications, mobile management, business practices
    
Sitecore
Published By: Sitecore     Published Date: Feb 26, 2016
This white paper features answers from Sitecore partner agencies to five questions about the mobile digital experience: challenges commonly faced; the best time for planning the mobile experience; what to look for in a dev partner, how to measure success from mobile, and what “mobile” most frequently means to Sitecore partner customers. With verbatim comments and analysis, it’s a helpful guide for IT and marketing leaders who want to mobilize their digital experience.
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mobile, communications, mobile management, business practices
    
Sitecore
Published By: JBoss Developer     Published Date: Feb 05, 2016
IDC analyzed the business value that six surveyed organizations are realizing through their use of Red Hat integration products based on interviews conducted from April to June 2014. Interviewees were from companies ranging in size from just hundreds of employees to several hundred thousand employees, with a mean employee base of just under 92,000. Companies interviewed included representatives from the telecommunications, IT, shipment and logistics, and document management industries. These organizations are headquartered in the United States, the United Kingdom, and Norway and several of them operate on a global scale. These organizations use JBoss Fuse for integration and development of business-critical internal and customer-facing applications
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jboss, red hat, idc, integration, jboss fuse, data management, business technology
    
JBoss Developer
Published By: Cisco     Published Date: Aug 27, 2015
Magic Quadrant report looking specifically at on-premises unified communications requirements for midsize organizations with 100 to 999 employees.
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unified communications, midsize enterprise, uc solutions, productivity, business process, enterprise communications methods, integrated application, collaboration application, personal communication, mobility management, byod, analytic tools, business application, business process management
    
Cisco
Published By: IBM     Published Date: Jul 27, 2015
Read this whitepaper to look at why network service quality matters to customer loyalty and CSP attitudes to improve it
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customer loyalty, network service quality, communications service providers, service quality metrics, operational performance, customer experience management, cem, cem solution, cem architecture
    
IBM
Published By: XO Communications     Published Date: Jul 22, 2015
Download this white paper to learn 7 reasons why you should centralize your communications. - Lower fixed costs - Less "stranded" bandwith - Free site-to-site calling - Simplified business continuity planning - Reduced staffing requirements - Consistent feature set across sites - Centralized management
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business communications, phone system, centralization, scalability
    
XO Communications
Published By: XO Communications     Published Date: Jul 22, 2015
Download this white paper to learn six reasons why XO UCaaS is the right hosted solution for your business: - Lower your 'total cost of ownership' - Business continuity assurance - Eliminates obsolescence - Always the right size - Focus your IT team on business performance - Empower a fully distributed and mobile workforce
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xo ucaas, unified communications, hosted service provider, it management, mobile workforce
    
XO Communications
Published By: Avaya     Published Date: Jun 01, 2015
How well connected are you? That’s the challenge in today’s mobile, virtual business landscape as companies strive for consistent communications between employees, business partners, and clients. Too often, a remote working world can feel splintered, disconnected, and complicated, resulting in lower productivity—and lost opportunity.
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avaya, cloud computing, mobile, unified communications, integration, application management
    
Avaya
Published By: Avaya     Published Date: Jun 01, 2015
Unified communications (UC) is at a tipping point today, thanks to the game-changing trends of mobile apps and cloud computing.
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avaya, cloud computing, mobile, unified communications, integration, application management
    
Avaya
Published By: Avaya     Published Date: Jun 01, 2015
HOW TO IDENTIFY THE RIGHT ENGAGEMENT ENVIRONMENT FOR YOUR SUCCESSFUL GROWING BUSINESS.
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avaya, cloud computing, mobile, unified communications, integration, application management
    
Avaya
Published By: Riverbed     Published Date: Apr 24, 2015
A whitepaper describing application performance management and new opportunities offered by unified communications technology.
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api, unified communications, applications, monitoring, application management, communications
    
Riverbed
Published By: XO Communications     Published Date: Apr 13, 2015
When voice moves into the cloud, enterprise communications rapidly becomes a strategic function that drives revenue. A reliable, business-grade solution that integrates Voice over IP with hosted Unified Communications can help you lower total cost of ownership,enable self-management,improve productivity,streamline business continuity and free up IT resources to focus on more important requirements. Read how Hosted PBX with Unified Communications can help your enterprise integrate complex voice and IT environments, centralize voice applications, and take advantage of the productivity and cost savings of hosted communications.
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XO Communications
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