patient service

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Published By: VMware     Published Date: Dec 10, 2018
Healthcare IT is in the midst of a revolution. Far from its leaky-ceiling basement beginnings, healthcare information technology (HIT) is now a strategic business differentiator with a key to the executive washroom. Challenged to innovate new patient and provider application services while maintaining traditional client-server applications, HIT teams are seeking ways to ensure investments in the management and maintenance of traditional systems don’t prevent the delivery of new digital experiences now and into the future. To find out more download this eBook today.
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VMware
Published By: Evariant     Published Date: Nov 08, 2018
Smarter growth for healthcare providers requires a strong patient acquisition engine that can demonstrate ROI. By focusing on the financial impact of marketing efforts, healthcare marketers demonstrates why these efforts warrant further investment. This guide presents the Evariant approach to calculating service line ROI from marketing spend. It includes a standard set of formulas and optional factors that may be relevant to certain service lines and system-wide operations.
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healthcare marketing, marketing roi, patient acquisition, marketing measurement
    
Evariant
Published By: Evariant     Published Date: Nov 08, 2018
Healthcare CRM allow marketers to implement precision marketing techniques to target patients most likely to need a service, align to and improve the patient journey, and engage patients to drive loyalty and retention. Every hospital and healthcare system benefits from a correctly implemented CRM solution as it helps organizations build engaged and loyal audiences. Download this guide to learn to improve your marketing engine through the use of a healthcare CRM.
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healthcare crm, patient acquisition, precision marketing, healthcare consumer data
    
Evariant
Published By: Cognizant     Published Date: Oct 23, 2018
A group of emerging technologies is rapidly creating numerous opportunities for life sciences companies to improve productivity, enhance patient care and ensure regulatory compliance. These technologies include robotic process automation (RPA), artificial intelligence (AI), machine learning (ML), blockchain, the Internet of Things (IoT), 3-D printing and augmented reality/ virtual reality (AR/ VR). This whitepaper presents a preview of five pivotal technology trends remaking the life sciences industry: AI and automation, human augmentation, edge analytics/ processing, data ownership and protection, and the intermingling of products and services.
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cognizant, life sciences, patient care
    
Cognizant
Published By: AWS     Published Date: Aug 23, 2018
AWS supports healthcare organizations with HIPAA Eligible Services and the AWS Healthcare Compliance program. AWS products and services are being used by many customers that handle electronic patient health information (PHI) to build solutions that meet HIPAA and HITRUST regulatory requirements for cloud-based workloads. In this webinar, you’ll learn how AWS HIPAA Eligible Services can help you build secure workloads to handle PHI in compliance with HIPAA and HITRUST standards. AWS Healthcare experts will be joined in this webinar by AWS Partner Network (APN) Partners ClearDATA and Cloudticity.
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AWS
Published By: IBM Watson Health     Published Date: Jul 09, 2018
Gaps in care in health systems cause higher mortality rates and inflate costs. Download this case study for a closer look at how one health system used IBM CareDiscovery data to prove to their board that an outpatient palliative care service line was viable in both cost savings and quality of care improvement.
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mortality rates, quality of care, palliative care, care continuum, clinical performance improvement, ibm, carediscovery, roi, value-based care, episode-of-care, mortality data, process-of-care model, hospital insights, health system insights
    
IBM Watson Health
Published By: IBM Watson Health     Published Date: Jul 06, 2018
The need Carson Tahoe Health needed insights to convince its board that an outpatient palliative care program could help address its higher-thanaverage mortality rates and help decrease the risk of future financial impact from those rates The solution The healthcare system used IBM® CareDiscovery to track and analyze end-stage patient mortality and related length of stay, readmissions, utilization and costs in key disease groups—by comparing those who participated in trial inpatient palliative care and those who did not The benefit The analysis was used to demonstrate to the system’s board that an outpatient palliative care service line was viable in terms of both cost savings and quality-of-care improvement
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IBM Watson Health
Published By: Reputation.com     Published Date: Jun 29, 2018
HCAHPS is the barometer for understanding a patient’s hospital experience. But can you predict the outcome of your patient satisfaction surveys by reading online reviews from past and present patients? And more importantly, does improving your hospital’s online reputation improve HCAHPS scores? Yes. Reputation.com’s Data Science team, led by Brad Null, Ph.D, analyzed two years of HCAHPS hospital survey data from The Centers for Medicare and Medicaid Services, across more than 4,800 hospitals. The team reviewed the data alongside online reviews, ratings and rankings for those same hospitals, and made some significant discoveries: • Online reviews provide early warning of issues that may impact patient experience, giving hospitals the opportunity to identify and address those issues before patient satisfaction scores suffer. • By continually monitoring, managing, requesting and responding to patient reviews, a healthcare organization can address negative feedback that impacts HCAHPS resu
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Reputation.com
Published By: Evariant     Published Date: Apr 09, 2018
If you're going to commit to providing the highest quality care to patients, improving the customer experience and providing proactive service that builds lifetime relationships with patients is a requirement. By creating a comprehensive 360 view of the caller, agents are armed with the right context and talking points to provide a highly personalized, more informed experiences on-the-fly. Watch this presentation to capitalize on every customer interaction to build deeper, more personalized relationships with their prospects and existing patients, effectively transforming the call center into a profit center. Watch the presentation now.
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patient experience, call center, improved care continuum, access center, customer experience, patient journey
    
Evariant
Published By: Dell PC Lifecycle     Published Date: Mar 13, 2018
Fresenius Medical Care North America est le premier fournisseur de soins de santé haut de gamme pour les personnes souffrant de maladies rénales et autres conditions chroniques. Aux États-Unis, 640 000 personnes vivent avec une maladie rénale en phase finale. Dans le monde entier, plus de trois millions de personnes souffrent d’insuffisance rénale chronique. Fresenius Medical Care North America fournit des soins coordonnés à plus de 180 000 patients aux États-Unis, grâce à son réseau leader sur le marché de 2 200 centres de dialyse aux États-Unis, de laboratoires cardio-vasculaires externes, de centres de service d’urgence ainsi qu’à ses hôpitaux prestataires de soins aigus, les plus grands d’Amérique du Nord.
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Dell PC Lifecycle
Published By: Schneider Electric     Published Date: Jan 26, 2018
Part 2 in our Partnering with Certainty Webinar Series, "Customer Demands at the Edge." In our last webinar, we discussed how trends & technologies like IoT and its many applications have helped drive an Always On, Always Connected mentality that has completely evolved customer experience standards. These demands are driving a need for resiliency in local edge environments, meaning compute & storage capacity is now coming back on premise for many applications – especially in industries like Healthcare, Retail, Finance, and Education. In other words, this highly distributed access layer is now becoming a compute layer – one that is mission-critical to delivering a flawless (or at least acceptable) customer experience. These environments are often make-shift wiring closets (janitor’s closets, back rooms, etc.) with no dedicated IT staff per each location. More than ever before, Healthcare, Retail, Finance, and Education customers are turning to solution providers to be that “dedicated IT staff” to find and fix problems before they start, so that the customer (or patient, or student) experience they’re working to provide remains a good one. APC by Schneider Electric has: Connected Products making it easy to remotely monitor your customers’ environments Including our NEW Smart-UPS with APC SmartConnect – the industry’s first cloud-connected UPS! A Managed Service Program to help you develop & monetize power as a managed service Fill out your information and click "Register" to watch part 2 of our Partnering with Certainty Webinar Series, “Customer Demands at the Edge: Fix My Problem Before it Starts.” This webinar originally aired on October 19th, 2017.
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Schneider Electric
Published By: SAS     Published Date: Jan 17, 2018
What can you see and discover when you’re able to explore trends and make predictions with your organization’s data? If you’re a midsize home delivery business, you can discover new ways to make customers happy. If you’re a local government agency, you can predict where your resources are needed most. And if you’re a growing hospital, you can bring life-changing patient data directly to doctors and nurses. In this e-book, we’ve profiled six organizations that are using self-service visual exploration to make big improvements in the way they work. From college administrators to professional sports teams, everyone makes better decisions with easy access to powerful, interactive analytics.
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SAS
Published By: Reputation.com     Published Date: Oct 02, 2017
HCAHPS is the barometer for understanding a patient’s hospital experience. But can you predict the outcome of your patient satisfaction surveys by reading online reviews from past and present patients? And more importantly, does improving your hospital’s online reputation improve HCAHPS scores? Yes. Reputation.com’s Data Science team, led by Brad Null, Ph.D, analyzed two years of HCAHPS hospital survey data from The Centers for Medicare and Medicaid Services, across more than 4,800 hospitals.
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Reputation.com
Published By: UPS     Published Date: Sep 05, 2017
Our active and actively aging population is the dichotomy fueling significant growth for implantable medical devices. Innovations focused on mobility, engagement and quality of life are directly targeting this growing population. The implantable medical device industry is poised to capitalize on these unique needs, while simultaneously meeting unprecedented cost pressures. It is time for manufacturers to seek expertise in inventory management and logistics for greater visibility, control and profitability. For implantable medical device manufacturers to be as active and healthy as the patients they serve, their future depends on the ability to differentiate products — not only by price, but through cost, service and documented outcomes. New trends in personal health tracking keep patients moving, and data collection will similarly improve the health of your business.
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medical devices, inventory management, logistics, clinical outcomes data, ups
    
UPS
Published By: Oracle HCM Cloud     Published Date: May 25, 2017
The changing healthcare environment means that both payers and providers must use all of their available data to ensure that employee productivity goals are met, members and patients receive high-quality service, and compliance is maintained. Unfortunately, many organizations face challenges with disparate systems providing inconsistent data. Find out how leading healthcare organizations are integrating HR and finance systems for one source of truth, and in turn enabling better decisions.
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Oracle HCM Cloud
Published By: Lenovo and Intel®     Published Date: Apr 28, 2017
Lenovo Health’s patient engagement, care delivery and diagnostic solutions — supported by a powerful data center and comprehensive services — help deliver higher-quality care and achieve better outcomes by empowering you to: • Optimize patient engagement • Streamline clinician workflows • Improve diagnostic speed and accuracy View this diagram to learn more.
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lenovo, healthcare, lenovo health, patient engagement, clinician workflow, diagnostic solutions, customized care
    
Lenovo and Intel®
Published By: athenahealth     Published Date: Jun 08, 2015
This white paper will tell you how to implement a successful patient engagement strategy using these 5 elements: 1) Define your organization’s vision for patient engagement. 2) Create a culture of engagement. 3) Employ the right technology and services. 4) Empower patients to become collaborators in their care. 5) Chart progress and be ready to change and adapt.
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patient engagement strategy, engagement culture, patient care, population health
    
athenahealth
Published By: STANLEY Healthcare     Published Date: Mar 24, 2015
Patient falls were the largest category of adverse events reported at Barnes- Jewish Hospital. Progress in meeting targets for reducing falls and fall injury rates had been static despite multiple efforts. One component of the hospital’s Fall Reduction Program was a portable bed exit alarm system—a Bed-Check Classic-Check® control unit (CU) with Sensormat® pressure sensitive mat— widely used throughout the hospital. Due to high demand by staff, the CU was often not available, resulting in delayed care delivery and staff dissatisfaction. Loss or damage due to handoff between staff and the central service department resulted in additional resources and costs. Read this case study to learn how Barnes-Jewish Hospital implemented Bed-Check® Fall Management Solution as a part of their Fall Reduction Program, resulting in decreased fall injury rates and improved staff satisfaction.
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patient falls, fall reduction, fall injury, healthcare, hospital
    
STANLEY Healthcare
Published By: GE Healthcare     Published Date: Feb 23, 2015
Southwestern Ontario Diagnostic Imaging Network relies on Centricity™ Clinical Archive to connect 62 hospitals with disparate PACS & RIS systems, resulting in reduced storage costs and data duplication and increased productivity and enhanced quality of care. Learn more in this case study. Centricity Clinical Archive includes the following product components: Centricity Enterprise Archive, Universal Viewer ZFP, Caradigm eHIE, Centricity Clinical Gateway, NextGate MatchMetrix EMPI, PACSGEAR PacsSCANTM
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xds, cross enterprise document sharing, unified view of patient images, archive & storage, image sharing & management, vendor neutral archive (vna), centricity clinical archive, mobile image capture, enterprise archive, archiving services, zero footprint viewer, image archive, dicom storage
    
GE Healthcare
Published By: GE Healthcare     Published Date: Feb 23, 2015
In a vendor neutral archive, images and documents from multiple departments and on platforms from multiple vendors can be easily viewed in one place. Learn more about how it works and why it's important in this session.
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xds, cross enterprise document sharing, unified view of patient images, archive & storage, image sharing & management, vendor neutral archive (vna), centricity clinical archive, mobile image capture, enterprise archive, archiving services, zero footprint viewer, image archive, dicom storage
    
GE Healthcare
Published By: Extreme Networks     Published Date: Sep 26, 2014
Les établissements hospitaliers sont aujourd’hui soumis à des pressions financières et techniques pour améliorer le traitement du patient et augmenter leur productivité. Un réseau filaire et Wi-Fi hautement sécurité et fiable est le minima requis pour supporter les données, la voix, la vidéo et les équipements et les applications métiers. Mais comment garantir continuité de service et connectivité Wi-Fi pervasive pour supporter ces éléments clés au meilleur coût ? Ce livre blanc vous guide grâce aux témoignages de professionnels de l’IT au sein de grands établissements hospitaliers. Ils y expliquent comment ils ont relevé le challenge de la mobilité en garantissant la sécurité de leurs patients.
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extreme networks, wifi, byod, réseau sans fil, réseau hôpitaux, mobilité, réseau, purview, santé, networking
    
Extreme Networks
Published By: IBM     Published Date: Jul 09, 2014
To gain fast access to patient records, Kochi Medical School Hospital in Japan struggled to use aging mobile devices that were unreliable and expensive to repair. Read the case study to learn how the hospital used IBM Mobility Services and desktop cloud to deploy hundreds of mobile devices at a lower per-device cost in a security-rich cloud environment. IBM helped the hospital achieve anywhere, anytime access to patient records; maintain the confidentiality of patient medical information; improve patient care coordination; and increase staff productivity.
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ibm, mobile computing, mobile computing system, cloud services, productivity, technology services, cloud platform, mobility, it management
    
IBM
Published By: Millennia Patient Service     Published Date: May 05, 2014
Learn the five most important considerations for successfully converting to a new revenue cycle management solution with minimal cash flow disruption.
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millennia patient services, revenue cycle management, healthcare, healthcare technology, patient receivables, healthcare it, financial management systems, billing, revenue cycle operations, cash flow
    
Millennia Patient Service
Published By: Millennia Patient Service     Published Date: May 05, 2014
Learn about 3 key points and statistics that you will need to understand and manage the impact ObamaCare and PPACA will have on the medical provider revenue cycle.
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millennia patient services, patient receivables, patient accounts receivables, obamacare, ppaca, medical support service, medical provider revenue cycle, patient a/r, revenue cycle management
    
Millennia Patient Service
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