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Published By: BillingPlatform     Published Date: Jul 30, 2019
Explore Every Option Before Choosing Your Monetization Strategy When it comes to replacing your billing system or choosing a new billing solution to support revenue management, one of the difficult questions you will face is whether to build a custom software set or purchase a solution from a vendor. There are a variety of factors to consider when making the build vs. buy decision. This whitepaper helps you determine the right path for your organization. Download the full whitepaper to discover a practical approach to weighing your options for billing solutions. The whitepaper covers the following topics: • Question to answer before implementing a billing system • Considerations for building a billing system • Costs of building your own system • Considerations for buying a billing system • Common billing system requirements to consider By reading our systematic exploration of billing options and considerations, you will find the approach that will lend the greatest success to y
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BillingPlatform
Published By: AWS     Published Date: Jul 25, 2019
What you'll learn in this webinar: Modernize your databases and applications by migrating to Amazon Aurora. Take advantage of the modern, scalable cloud infrastructure available on Amazon Web Services (AWS) to optimize your operations. TekStream, an AWS Partner Network (APN) Advanced Consulting Partner, specializes in migrating legacy on-premises databases to AWS. Watch this webinar to learn how TekStream helps you break free from commercial database licenses, such as Microsoft and Oracle, and move your databases to the cloud in order to focus on your core business. Watch our webinar to learn how TekStream can help you: Understand your options when migrating your databases to Amazon Aurora Reduce the annual maintenance and support costs associated with commercial database licenses See how the combination of business consultation and technology implementation can markedly improve operations
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AWS
Published By: IBM APAC     Published Date: Jun 21, 2019
Moving major, business-supporting applications to the cloud can be a challenge for a variety of reasons. You may have concerns about the physical migration of data, as data loss or business disruption stemming from a migration issue would be a disaster for the business. Security is another typical concern, as a data breach of your most sensitive applications—like SAP or Oracle— could prove highly damaging. Akin to security, data sovereignty is an issue for many businesses. Stringent compliance laws in some jurisdictions are dictating data “residency”; and in the cloud, it is not always clear where the data is housed. Among managed cloud service users, 68% state that using such services helps them to better manage resource allocation and make SAP and Oracle costs more predictable. In this paper, we will look at common concerns over deploying and optimally managing business-critical, legacy applications in the cloud. We consider the benefits of managed cloud services, and how your
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IBM APAC
Published By: HP Inc.     Published Date: Jun 20, 2019
Today’s IT departments face a unique set of challenges. On one hand, they have evolved from helpdesk support teams to key business enablers and must maintain increasingly complex IT landscapes while combatting significantly larger cyber security threats. On the other hand, they have to manage constant change with fewer resources and static, or minimally-increasing, budgets. As a result, many are looking to reduce costs while increasing efficiency and productivity. Some, in fact, are looking to Device as a Service, or DaaS. If you're looking for more reasons to convince your CFOs that DaaS is a smart move, download the whitepaper to explore five big benefits of deploying a best-in-class DaaS solution.
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HP Inc.
Published By: Forcepoint     Published Date: Jun 06, 2019
In a recent study, IDC analyzed the business value and benefits of supporting network operations with Forcepoint NGFW solutions. The research included interviews with eight organizations relying upon Forcepoint’s NGFW to connect and protect their networks and business operations. IDC created a model based upon their analysis to identify the costs and real benefits of deploying Forcepoint NGFW. The highlights of this analytical model are captured in their Business Value Snapshot; and the complete results are available for download now in the IDC Quantifying the Operational and Security Results of Switching to Forcepoint NGFW Whitepaper. Download the Snapshot now Download the IDC Whitepaper now to learn how the eight organizations surveyed realized improved efficiency, availability and security with Forcepoint NGFW, as well as a return of cost in only seven months and an average 5-year ROI of 510%.
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Forcepoint
Published By: Dell APAC     Published Date: May 30, 2019
To out-innovate and out-pace their competition, organizations must be on a consistent path to keep their infrastructure modern. IT is under constant pressure to deliver optimized infrastructure for new business initiatives and supporting applications all while trying to contain or even reduce costs.
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Dell APAC
Published By: Dell APAC     Published Date: May 30, 2019
To out-innovate and out-pace their competition, organizations must be on a consistent path to keep their infrastructure modern. IT is under constant pressure to deliver optimized infrastructure for new business initiatives and supporting applications all while trying to contain or even reduce costs.
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Dell APAC
Published By: Dell APAC     Published Date: May 30, 2019
To out-innovate and out-pace their competition, organizations must be on a consistent path to keep their infrastructure modern. IT is under constant pressure to deliver optimized infrastructure for new business initiatives and supporting applications all while trying to contain or even reduce costs.
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Dell APAC
Published By: Dell APAC     Published Date: May 30, 2019
To out-innovate and out-pace their competition, organizations must be on a consistent path to keep their infrastructure modern. IT is under constant pressure to deliver optimized infrastructure for new business initiatives and supporting applications all while trying to contain or even reduce costs.
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Dell APAC
Published By: Rubrik EMEA     Published Date: Apr 15, 2019
Backup and recovery needs a radical rethink. When today’s incumbent solutions were designed over a decade ago, IT environments were exploding, heterogeneity was increasing, and backup was the protection of last resort. The goal was to provide a low cost insurance policy for data, and to support this increasingly complex multi-tier, heterogeneous environment. The answer was to patch together backup and recovery solutions under a common vendor management framework and to minimize costs by moving data across the infrastructure or media.
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data, backup, recovery, virtualization, solutions, cloud, architectures
    
Rubrik EMEA
Published By: Dell EMC EMEA     Published Date: Feb 28, 2019
Both public and private organizations acknowledge that managing the PC lifecycle becomes more complicated and expensive as the variety of PC devices and employee workstyles increase. In order to be fully productive, different groups of employees have different needs in terms of end-user device hardware, software, and configuration. While IT departments are trying to provide and support a wider range of technology to an increasingly dispersed and mobile workforce, while maintaining low end- user disruption, they are also under a lot of cost pressure. However, consolidating processes and enlisting the help of a vendor partner, such as Dell, might reduce costs and provide expert-level knowledge for better PC lifecycle management operations. Download this white paper to learn more about Dell solutions powered by Intel®.
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Dell EMC EMEA
Published By: Red Hat     Published Date: Feb 25, 2019
Red Hat can help you deliver 348% ROI and achieve agile, high-performing infrastructures Linux® has become the standard operating system for cloud infrastructure as well as the preferred delivery vehicle for modern applications. This is, in part, thanks to it being reliable environment that offers scale, security, and robust application support. Red Hat® Enterprise Linux expands on this trust and credibility by offering a supported, hardened, enterprise environment that delivers on more efficient operational costs, better reliability and availability, and better scalability. These translate into a better return on investment (ROI) for our enterprise customers. IDC’s study, “The Business Value of Red Hat Enterprise Linux,” interviewed 12 organizations to see how they’re using Red Hat Enterprise Linux to support their business operations. These organizations reported that Red Hat provides a cost-effective, efficient, and reliable operating environment. There’s a lot to gain with Red H
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Red Hat
Published By: Rackspace     Published Date: Feb 21, 2019
For some, having a Managed Service Provider (MSP) manage your workloads on cloud infrastructure requires strong justification internally and assistance around presenting an alternative view to a DIY approach. The physical costs are a bit easier to identify but what about the human costs - your 'hard to retain' IT talent that you want focused on evolving the business strategy rather than the heavy lifting a move to the cloud requires. To help you justify a MSP solution to your stakeholders and support your internal business case for the associated human cost of a move to the cloud, download our comparison tool that outlines: • Considerations - the motivations around a move to the cloud • Associated tasks/actions required to complete a move to the cloud - a comprehensive and direct comparative view of all tasks that IT are responsible for in a DIY v. MSP approach • Minimum Cost Savings - Re-platform and run costs compared as well as a comparison of the total IT department time required
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Rackspace
Published By: AWS     Published Date: Feb 19, 2019
Microsoft Windows Server 2008 and SQL Server 2008 are nearing end of support, so now is the time to include these Microsoft workloads into your cloud migration strategy. Learn how this will set the stage to help you accelerate digital transformation, increase innovation and reduce the costs of your legacy and corporate applications.
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AWS
Published By: Esker     Published Date: Jan 08, 2019
What's in the white paper? Like all areas of the finance team, the accounts payable department is tasked with working smarter and doing more with less. The challenge is that many organizations are drowning in paper invoices, spreadsheets and manual AP processes. A digital transformation can create more automated workflows, easier tracking of payments, and more overall accountability and visibility. In addition, the data collected can support a more predictable cash flow and a stronger negotiating position with vendors. This white paper will examine AP’s role in reimagining the entire finance process as part of the purchase-to-pay cycle, including: • Avoiding costs of processing paper invoices and payments • The role of the CFO in mitigating risks of manual processes • The value of AP integration with e-payable solutions
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Esker
Published By: Avanade DACH     Published Date: Jan 08, 2019
To compete in today’s world, business leaders are placing increased demands on IT. Unfortunately, many IT departments are not able to deliver future innovation with their current infrastructure, applications and processes. To meet these demands, IT must digitally transform the enterprise through the adoption of cloud native practices, allowing them to both optimize and transform their existing infrastructure and applications. Recent Avanade research supports this thinking, finding that 88% of senior IT decision-makers believe that IT modernization is crucial to addressing the emerging requirements of the digital business1 . On the upside, those surveyed also indicated that by modernizing their IT infrastructures they expect to deliver real business results, such as boosting annual revenue by 14%, while at the same time reducing business operating costs by 13%1 . For many, this sounds like a winning strategy but what does it mean to adopt cloud native approaches, and how does it impact
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Avanade  DACH
Published By: BMC ASEAN     Published Date: Dec 18, 2018
Today’s IT environments are so dynamic and complex that traditional manual administration makes it virtually impossible to keep pace with changing business opportunities and challenges, such as scaling to support new applications and users. Manual administration is not just unsustainable—it’s dangerous. Delays in responding to security threats and compliance issues can have devastating effects: • Security breaches • Failed audits • Financial losses • Loss of customers and reputation • Other serious business consequences To sustain a high level of security and compliance, IT teams must implement a comprehensive, aggressive automation strategy that establishes and tracks key performance indicators. Automation helps to optimize resources, increase efficiencies, lower costs and improve quality of service. This white paper describes principles and best practices for implementing automation as a strategic asset in the ongoing effort to achieve security and compliance excellence in a dynamic
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BMC ASEAN
Published By: AWS     Published Date: Nov 16, 2018
"Today’s technology advances at a fast rate. Attempting to adopt modern architectures can uncover a knowledge gap with developers, who might be unfamiliar with new architecture patterns and frameworks. This includes adopting cloud-native architectures to help with greater efficiency and cost benefits. TIBCO’s integration solutions helps enable you to create an environment that simplifies the building of cloud-native applications, with support for modern architectures, such as microservices, event-driven APIs, serverless, and edge deployment. Download this solution brief to see how you can help accelerate your development on AWS cloud by: • Helping reduce your costs with modern application microservices and functions • Seamlessly migrating your integration workloads to Amazon Elastic Container Service using out-of-the-box migration utilities • Connecting your cloud, on-premises, and edge data sources, regardless of data formats "
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AWS
Published By: IBM APAC     Published Date: Nov 13, 2018
Expert single-source support across your entire multivendor IT environment, help reduce complexity, decrease costs and ensure availability
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IBM APAC
Published By: Dell     Published Date: Nov 02, 2018
To out-innovate and out-pace their competition, organizations must be on a consistent path to keep their infrastructure modern. IT is under constant pressure to deliver optimized infrastructure for new business initiatives and supporting applications all while trying to contain or even reduce costs. In fact, respondents to ESG’s ongoing research consistently cite cost reduction as one of the top business drivers affecting their IT spending. When asked in a research survey how their organizations intended to contain costs in 2017, 27% of respondents said that they would be purchasing new technologies with better ROI. 1
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Dell
Published By: Zendesk Ltd     Published Date: Sep 11, 2018
Customers have caught on that support interactions are getting better. When they reach out, they’ve come to expect an instant response that says “we’re here for you”. When they want information, it’s expected to be accurate, up-to-date, and easily accessible. Essentially, they come to expect efficiency during support interactions. As a result, businesses are becoming more cognizant of their self- service offerings. Customers want to be left feeling empowered; it’s even better when they can do so on their own. Self-service saves time for agents, cuts down on organizational costs, and leaves the customer with a positive outlook of a brand. This eBook delves into how AI can enhance your customer self-service offerings with automatically-generated knowledge bases, content cues for your service agents, and chatbots.
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customer service, customer experience, artificial intelligence, chatbots, self-service
    
Zendesk Ltd
Published By: Epicor     Published Date: Aug 10, 2018
In the world of retail, the only returns you want are returns on your business investments. With Epicor Eagle N Series, you get precisely that—a tool that is engineered to go the distance, hit revenue and profit targets, keep customers coming back, and deliver great returns on your technology investment. The latest technology advances, and higher customer expectations, make it critical to have a solution in place meets your business goals and your customer’s needs. This eBook details seven way you can make your Point of Sale system deliver growth and profits including-- • Easy-to-use inventory management tools • Ability to streamline and simplify everyday processes • Keep customers coming back with customized loyalty programs • Get the advantage in-the-aisles with check-out and support through your mobile device This eBook includes comments from Epicor customers that are using the tools Eagle provides to reduce inventory costs, increase margins, and drive customer loyalty.
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retail store software, retail sales software, retail saas, p o s, point of sale, epicor eagle, benefits of epicor
    
Epicor
Published By: Esker     Published Date: Jul 17, 2018
What's in the white paper? Great customer service hinges on efficient order fulfillment — especially the initial processing of a customer’s order. With thousands of sales orders coming into most large organizations monthly, this mission-critical process can demand a significant portion of customer service representatives’ (CSRs') time and attention in the quest for near-perfect input accuracy and order fulfillment. But such intensive personnel support isn’t necessary for effective order processing. Great customer service doesn’t have to be cumbersome. Sales order automation can transform customer service and operations which provide quantifiable benefits to the organization. Automation provides an opportunity to improve order management by: • Reducing error rates and decreasing costs per order • Improving process transparency from receipt to archival • Reducing reshipping and inventory problems
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Esker
Published By: BlackBerry Cylance     Published Date: Jul 02, 2018
Forrester Consulting was commissioned to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying Cylance's advanced threat protection solution, CylancePROTECT®, and its deployment and configuration services, ThreatZero™. The study aims to provide readers with a framework to evaluate the potential financial impact of CylancePROTECT and ThreatZero on their organizations, which will improve customer success with advanced cybersecurity and antivirus protection solutions. To better understand the benefits, costs, and risks associated with an investment in Cylance, Forrester interviewed the Chief Information Security Officer for a Large State County Government, who has used the solutions for over a year. Cylance provides a new-generation, predictive, cybersecurity, and malware prevention solution that leverages artificial intelligence to prevent malware from executing on endpoints in real time. This is usually implemented with ThreatZero, which is a continuous professional service program rendered by Cylance for users of CylancePROTECT. ThreatZero guides through the planning, implementation, integration, and ongoing optimization of the solution. This often includes end user education, training, and support to totally eliminate endpoint threats and incidents. With CylancePROTECT and ThreatZero, the organization was able to reduce security breaches to almost zero, catching malware before it ever gained access to public records. Relative to their previous endpoint protection, this significantly reduced costs from remediation/reimaging and incidence response. Additionally, IT and security employees’ productivity were boosted. Read more in the full TEI report.
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economic, cylance, roi, enterprises
    
BlackBerry Cylance
Published By: Zendesk     Published Date: Jun 29, 2018
The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way. We know customers prefer self-service, via a knowledge base, if one is available. A Gartner report estimates that CIOs can reduce customer support costs by 25% or more when proper knowledge management discipline is in place. If you've been on the sidelines waiting to take the self-service leap, this white paper will prove that you and your agents already partake in the activities needed to offer great self-service, every single day.
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Zendesk
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