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Published By: Selligent Marketing Cloud     Published Date: Mar 07, 2018
Among all the trends and buzzwords currently shaking up the marketing industry, one concept is emerging as the one to watch: customer experience (CX). Providing individual customers with the best possible experience is becoming the top priority at the moment, even to the point where experience outshines product quality(!) as the main differentiator. This is confirmed by a recent Gartner1 survey, in which 86 percent of participating companies listed customer experience as the main factor for gaining a competitive advantage, compared with merely 36 percent in 2012.
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customer lifecycle, lifecycle marketing, customer experience, omnichannel, multichannel, automation, loyalty, crm
    
Selligent Marketing Cloud
Published By: NAVEX Global     Published Date: Jul 17, 2017
The 2017 EMEA & APAC Whistleblower Hotline Benchmark report was produced with data from companies of all sizes and industries across the region. Use the findings to put your company’s whistleblowing report data in context or gain organisational alignment to start your whistleblower programme. Use this report to answer questions like: • Am I getting too few or too many reports compared to like-sized companies? • Is my organisation following up on cases in an appropriate timeframe? • How can I more effectively follow-up on anonymous reports?
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emea, apac, ethics, whistleblowing, incident management, reporting data, case closure, reporting systems
    
NAVEX Global
Published By: SubscriberMail     Published Date: Dec 12, 2008
The benefits of addressing the image suppression issue are significant. A recent controlled study by SubscriberMail demonstrated the response improvements gained by optimizing an email message to have impact even when images are not displayed. In this study, an email message that was not optimized for image suppression was sent to a test panel of approximately 50,000 subscribers. Simultaneously, a panel of similar makeup received a version of the same message optimized for non-graphical display. Compared to the non-optimized version, the optimized version saw an 87 percent increase in clicks.
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subscribermail, image blocking, image suppression
    
SubscriberMail
Published By: LogMeIn     Published Date: Oct 08, 2015
This infographic illustrates how live chat users compared to non-users perform across key metrics such as revenue growth, and cost reduction as well as creating positive customer word-of-mouth.
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live chat, customer service, customer support, live chat success, best practices for agents and admins
    
LogMeIn
Published By: Automation Anywhere APAC     Published Date: Apr 18, 2019
Forbes recently referred to robotic process automation (RPA) as “a gateway drug to AI,” referencing its low barrier to entry compared to other technology choices within the AI realm. But while experts continue to tout the future of RPA, what can we expect of it in the short-term? Jump into this resource to get a peek at how experts are predicting RPA’s 2019 will pan out, including notable market shifts, major technology disruptions, and entirely new RPA use cases.
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Automation Anywhere APAC
Published By: Automation Anywhere APAC     Published Date: Aug 15, 2019
Forbes recently referred to robotic process automation (RPA) as “a gateway drug to AI,” referencing its low barrier to entry compared to other technology choices within the AI realm. But while experts continue to tout the future of RPA, what can we expect of it in the short-term? Jump into this resource to get a peek at how experts are predicting RPA’s 2019 will pan out, including notable market shifts, major technology disruptions, and entirely new RPA use cases.
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rpa, digital workforce, productivity, ocr
    
Automation Anywhere APAC
Published By: Fortinet EMEA     Published Date: Nov 26, 2018
If your organization is one of the 95% of enterprises that operate in the cloud, you are already grappling with cloud security. And if your organization is one of the 85% of companies that use multiple Infrastructureas-a-Service (IaaS) and Software-as-a-Service (SaaS) clouds, you have additional issues to consider. Compared to the days when organizations managed everything on-premises or only had a handful of cloud deployments, this new multi-cloud world exacerbates the expansion of the attack surface and makes threat containment and accountability more difficult. Further, pressure on security teams to protect everything in the multi-cloud environment is leading to reactive and expensive threat management. If you are a security leader tasked with meeting the challenges of a multi-cloud environment, eventually you’ll find that siloed cloud security strategies fall short of the mark. But don’t wait. Now is the time to consider a holistic security approach that reclaims control from dispa
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Fortinet EMEA
Published By: IBM     Published Date: Oct 01, 2012
his independent study by the International Technology group found IBM PowerVM more cost-competitive over time, compared to VMware, in terms of IT costs and the costs of downtime.
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virtualization, it infrastructure, software partitioning, reduce costs, risk management, business technology
    
IBM
Published By: IBM     Published Date: Apr 04, 2013
Virtualization has moved to the forefront of many organizations’ IT agendas, because it reduces both the number of physical servers required and the associated costs. This independent study by the International Technology group found IBM PowerVM more cost-competitive over time, compared to VMware, in terms of IT costs and the costs of downtime.
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powervm, x86 based virtualization, performance, independent servers, association costs, it costs
    
IBM
Published By: IBM MidMarket Demand Generation     Published Date: Apr 09, 2012
This independent study by the International Technology group found IBM PowerVM more cost-competitive over time, compared to VMware, in terms of IT costs and the costs of downtime.
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ibm, technology, powervm, vmware, virtualization, intel platform, technology platform
    
IBM MidMarket Demand Generation
Published By: IBM     Published Date: Jul 05, 2012
Virtualization has moved to the forefront of many organizations' IT agendas, because it reduces both the number of physical servers required and the associated costs. This independent study by the International Technology group found IBM PowerVM more cost-competitive over time, compared to VMware, in terms of IT costs and the costs of downtime.
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ibm, technology, virtualization, data management, vmware, business technology
    
IBM
Published By: IBM     Published Date: Sep 27, 2013
Virtualization has moved to the forefront of many organizations’ IT agendas, because it reduces both the number of physical servers required and the associated costs. This independent study by the International Technology group found IBM PowerVM more cost-competitive over time, compared to VMware, in terms of IT costs and the costs of downtime.
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ibm, ibm powervm, ibm powervm virtualization, virtualization, virtualization technology, x86, servers, business technology
    
IBM
Published By: Adobe     Published Date: Nov 25, 2013
For the past several years, the nature of enterprise productivity has been forever changed by the new breed of mobile devices. Personal smartphones and tablets are everywhere. Gone are the days when every enterprise gave its employees a security-focused BlackBerry. Cloud-based productivity apps can be downloaded in seconds. Compared to even a few years ago, enterprises are operating in a new world. Please download whitepaper to learn more.
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mobile devices, compatibility, cloud-based, enterprise, enterprise productivity, productivity apps, security-focused, smartphones tablets
    
Adobe
Published By: APC by Schneider Electric     Published Date: Feb 15, 2011
This paper explains some the newer approaches to power distribution including modular power distribution and overhead power busway, and shows their advantages when compared to the legacy approach.
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apc by schneider electric, scalable, reconfigurable, data center, power distribution architecture, power density, power monitoring, power distribution
    
APC by Schneider Electric
Published By: IBM     Published Date: Mar 10, 2015
This white paper describes software as the invisible thread that links product parts into an intelligent whole. It examines software delivery for smart products and strategies for evolving software development into a business process. Agile development has become a cornerstone of most software development organizations. Marked by iterative processes that deliver incremental value over time, agile development has enabled organizations to manage software complexity more effectively and to improve quality and time to market compared with previous development processes.
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software development, ibm, agile development, software delivery, it management
    
IBM
Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jul 25, 2017
This Edison Group whitepaper explores the new SPARC S7 server features and then compares this offering to a similar x86 offering.The key characteristics of the SPARC S7 to be highlighted are: Designed for scale-out and cloud infrastructures, SPARC S7 processor with greater core performance than the latest Intel Xeon E5, processor, Software in Silicon which offers hardware-based features such as data acceleration and security. The SPARC S7 is then compared to a similar x86 solution from three different perspectives, namely performance, risk and cost.
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Oracle PaaS/IaaS/Hardware
Published By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 12, 2017
Deep-dive analytics tools have completely transformed the way many organizations do business—helping remove the guesswork from major areas of operations, and provide everybody with the clear, actionable answers they need to make informed business decisions. The benefits of sophisticated analytics are being reaped across the business. But according to Deloitte, HR is lagging behind— with only 14 percent of companies using analytics in HR, compared to 77 percent using these tools in Operations1.
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human resources, employee engagement, talent management
    
Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
Published By: Juniper Networks     Published Date: Oct 25, 2017
The broad adoption of the next generation of cloud, mobile, M2M, and big data applications is having profound impacts on IT and network infrastructures. Compared to traditional applications, these applications have much shorter life cycles. You must be able to spin them up, spin them down, and grow and shrink them on demand. Furthermore, you must be able to move these application workloads within a data center or across geographically distributed data centers, resulting in increased management complexities.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
Juniper Networks
Published By: CDW-Lenovo     Published Date: Oct 15, 2015
In TBR’s 2Q15 CSAT x86-based Servers Study, Lenovo customers reported higher levels of satisfaction with their x86 servers compared to Dell and HP customers. For the 2Q15 study, TBR measured 22 customer satisfaction attributes; Lenovo was the outright leader or tied for the lead in rolling six-month mean satisfaction scores.
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CDW-Lenovo
Published By: HP     Published Date: Feb 02, 2015
HP Converged System 700 offers the opportunity for enterprise organizations to drastically increase their IT and user productivity at a significantly lower TCO compared with alternative infrastructure virtualization approaches. This ESG white paper presents a detailed economic analysis for HP Converged System 700, is designed to provide potential customers with a comprehensive picture of the potential direct and indirect cost and benefit drivers they should consider when evaluating a HP Converged System 700 investment.
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HP
Published By: HP and Intel® Xeon® processors     Published Date: May 08, 2012
This white paper reveals recent research from Info-Tech that compared the TCO of the campus LAN enterprise portfolio from HP against the LAN/Campus switching designs from Cisco. Download this white paper to find out who came out on top.
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smb, hp networking, networking, lan, campus, ownership, tco, vendors
    
HP and Intel® Xeon® processors
Published By: Genesys     Published Date: Feb 26, 2018
A cloud contact center can offer many advantages in performance, scalability and security, compared to an on-premise contact center infrastructure. To maximize these advantages, it’s important to determine how best to leverage the cloud to meet your business’s specific needs.
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cloud, contact center, infrastructure, cloud contact center
    
Genesys
Published By: Acquirgy     Published Date: Dec 09, 2009
For 6 months we evaluated leading PPC technology platforms including Marin, Kenshoo, Aquisio, SearchForce, Omniture, Clicable and others. Using a SWOT analysis, we compared their capabilities for small clients, as well as clients spending more than $1 million a month. We also explored their value for both lead generation and ecommerce clients.
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ppc, acquirigy, ecommerce, lead generation, swot analysis, kenshoo, marin, aquisio
    
Acquirgy
Published By: Symantec     Published Date: Jul 30, 2013
In this whitepaper we will discuss what to look for in a virtualization protection solution as well as consider the merits of a separate solution for protecting one’s virtual environment, compared with using a unified solution that offers comparable virtualization protection capabilities. Download for more information.
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architect, deduplication, virtual machines, symantec, enterprise, technology, server, virtualization
    
Symantec
Published By: Noction     Published Date: Jan 09, 2014
Service Providers have unique networking challenges as compared to other environments. Factor, differentiating Service Provider`s network from others, is the requirement for 100% uptime. The network stability is crucial to their customers’ business and is, therefore, intolerant to disruptions or outages, which may damage the company`s reputation and market position, or even affect it irreversibly. Downtime risks can no longer be mitigated by simply over-engineering the network, but rather deploying network optimization solutions, based on the intelligent monitoring and automated response, versus manual network troubleshooting and brute force time spending.
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network performance, congestion, outages, downtime, hosting, bgp, router, ip network
    
Noction
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