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IT Management

IT Management includes a variety of functions for managing computers in a networked environment, including software distribution, version control, backup & recovery, job scheduling, virus protection and performance and capacity planning.
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White Paper Published By: Cisco     Published Date: Oct 06, 2015
Learn how Cisco combines the power of Cisco Collaboration Cloud with the versatile toolbox of Cisco Unified Contact Center Express (Unified CCX) to provide multiple channels for customer engagement.
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cisco, cisco collaboration cloud, customer care, unified ccx, customer engagement
    
Cisco
Webinar Published By: Cisco     Published Date: Oct 06, 2015
Hear more about how Customer Engagement has evolved from 'carbon based interaction' (live contact centers) to 'silicon based interaction' (self service applications and communities), and how this is quickly becoming the new recipe for customer engagement success.
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customer engagement, cisco, self service application, customer engagement success, contact centers
    
Cisco
White Paper Published By: Cisco     Published Date: Oct 06, 2015
Read more to learn how The Virtual Expertise business offer delivers a consistent, interactive experience that increases upsell/cross sell, improve expert productivity, and increases customer loyalty.
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cisco, virtual expertise, expert productivity, interactive experience, crm
    
Cisco
White Paper Published By: Cisco     Published Date: Oct 06, 2015
Read more to learn more about the omnichannel value proposition, and why it represents the next generation of contact center technology.
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omnichannel, contact center, contact center solutions, crm, customer relationship management
    
Cisco
White Paper Published By: Cisco     Published Date: Oct 06, 2015
Read more to learn how Cisco’s Mobile Experience Business Offer can unleash the power of your network to better serve your customers with locations based analytics, real time interactions, and mobile experience development tools.
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cisco, mobile business, cisco mobile experience business, cmx, cisco wireless infrastructure
    
Cisco
White Paper Published By: IBM     Published Date: Oct 02, 2015
This book helps you understand DevOps and how your organization can gain real business benefits from it. You'll also discover how a holistic view of DevOps that encompasses the entire software delivery life cycle - from ideation and the conception of new business capabilities to implementation in production - can bring competitive advantage in a continuous delivery world.
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dev ops, software delivery, production, delivery, development
    
IBM
White Paper Published By: IBM     Published Date: Oct 02, 2015
The book covers the following topics and more: - Understand the changing relationship between IT and business — quicker delivery is required - Examine today’s complex applications — mobile, web, social meet middleware, packaged apps, databases, and mainframes. - Discover how to begin with service virtualization — build your business case. - Realize the benefits of service virtualization —enable earlier testing to eliminate surprises and reduce risk.
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service virtualization, software quality, efficiency, testing processes, testing
    
IBM
White Paper Published By: IBM     Published Date: Oct 02, 2015
Get the essentials about agile testing and service virtualization from several different perspectives
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agile testing, service virtualization, return on investment, roi, mobile development
    
IBM
White Paper Published By: IBM     Published Date: Oct 02, 2015
Why should we bother automating deployments in the first place? What should the scope of the automation effort be? How do we get started? This white paper provides a solid introduction to these topics.
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deployment automation, manual deployments, automated functional testing, deployment infrastructure, scripting
    
IBM
White Paper Published By: IBM     Published Date: Oct 02, 2015
Business and technical drivers behind automated application release and deployment
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application release, application deployment, automated application release, user demands, continuous integration
    
IBM
White Paper Published By: IBM     Published Date: Oct 02, 2015
TechWell, IBM, uTest, and Keynote partnered on a powerful new survey that explores where today’s testers are spending their time, what obstacles they most often encounter, and where they think their attention should be focused.
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testing, ibm, release cycles, testing services, applications
    
IBM
White Paper Published By: IBM     Published Date: Oct 02, 2015
In this eBook, we share how IBM software and solutions can help an organization manage quality and begin testing SAP solutions and the integrations they depend on earlier, continuously, while testing smarter.
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ibm software, ibm solutions, sap solutions, integrations, testing
    
IBM
White Paper Published By: IBM     Published Date: Oct 02, 2015
In this report, Ponemon Institute presents findings from in-depth interviews with enterprises who switched to IBM Security QRadar from another Security Information and Event Management (SIEM) solution. The reports summarizes their rationale for switching SIEM providers as well as metrics on the deployment and performance in managing and containing network traffic anomalies.
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ibm, security, qradar, siem, network traffic anomalies
    
IBM
White Paper Published By: IBM     Published Date: Oct 02, 2015
Like kids in a candy store, cybercriminals can’t wait to get their hands on your company's confidential information. You need security tools that detect the latest threats before they can cause damage. This paper explains how a security intelligence platform can offer you immediate protection and help you scale for the future. In addition to helpful illustrations, the paper includes short case studies from 3 organizations.
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case studies, security intelligence, cyber crime, cyber criminals, security tools
    
IBM
White Paper Published By: IBM     Published Date: Oct 02, 2015
Moving your company's security intelligence monitoring and management to the cloud can provide access to market leading capabilities and reduce capital expense. This paper outlines the advantages of the IBM security intelligence solution, delivered from the cloud, and monitored by service professionals.
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cloud, security intelligence, ibm security, ibm security intelligence solution, it management
    
IBM
White Paper Published By: IBM     Published Date: Oct 02, 2015
This ebook outlines four steps to develop a proactive approach to data security and privacy that will help you keep big data safe, and shows how IBM InfoSphere solutions can help protect data while giving your staff the right levels of access to do their jobs efficiently and accurately.
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ibm, big data, data security, privacy strategies, ibm infosphere
    
IBM
White Paper Published By: IBM     Published Date: Oct 02, 2015
Financial institutions need to consider a broad array of key business case components, beyond fraud loss reduction and fraud-management operating costs, when examining the business ramifications of various fraud-prevention technology approaches.
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ibm, fraud prevention technology, fraud loss reduction, operating costs, it management
    
IBM
White Paper Published By: IBM     Published Date: Oct 02, 2015
Business needs, market trends, and customer demands are forcing IT teams to deploy applications at a rapid rate. The frequency of the deployments can invoke human errors, failed deployments, and outages. This paper will guide you through seven best practices that will strengthen the way applications are released to production.
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ibm, release management, business needs, market trends, customer demands
    
IBM
White Paper Published By: IBM     Published Date: Oct 02, 2015
Confused by all the agile advice? Relax! With Agile for Dummies by your side you’ll learn the fundamentals of agile and how to increase the productivity of your software teams while enabling them to produce higher-quality solutions that better fulfill customer needs much faster.
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ibm, agile principles, agile practices, best practices, unified process
    
IBM
White Paper Published By: Tripp Lite     Published Date: Sep 30, 2015
This white paper: • Explains the staggering growth of digital data volume and the increasing demand for faster access • Examines the different types of data transmission • Outlines the two potential solutions for connecting 10Gb equipment with higher-speed equipment
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equipment, higher-speed, data transmission, infrastructure, volume
    
Tripp Lite
White Paper Published By: CDW     Published Date: Sep 29, 2015
This is a whitepaper about disruption in the data center and the rise of server virtualization.
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enterprise, datacenter, virtualization, server, platform
    
CDW
White Paper Published By: CDW     Published Date: Sep 29, 2015
This is a whitepaper about pre-validated systems assisting it;s effort to simplify infrastructure management and free up resources for innovation efforts.
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converged, infrastructure, management, innovation, resources
    
CDW
White Paper Published By: CDW     Published Date: Sep 29, 2015
This is a whitepaper about how the enterprise datacenter has gone through waves of disruption and transformation over the past couple of decades.
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hyper-convergence, cloud, infrastructure, ecosystems, network
    
CDW
White Paper Published By: CDW     Published Date: Sep 29, 2015
This is a whitepaper about how to build a business case for selecting the optimal solution.
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business, solution, operational, expenditures, virtual
    
CDW
White Paper Published By: CDW     Published Date: Sep 21, 2015
Years of IT infrastructure advancements have helped to drive out vast amounts of costs within the datacenter. Technologies like server and storage virtualization, data deduplication, and flash-based storage systems (to name just a few) have contributed to improvements of utilization rates, performance, and resiliency for most organizations. Unfortunately, organizations still struggle with deeply rooted operational inefficiencies related to IT departments with silos of technology and expertise that lead to higher complexity, limited scalability, and suboptimal levels of agility. The recent tectonic shifts caused by the rise of 3rd Platform applications that focus on social, mobile, cloud, and big data environments have amplified the pains associated with these structural inefficiencies.
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quantify, infrastructure, performance, resiliency, data deduplication
    
CDW
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